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Ivr Project Manager Jobs in Texas (NOW HIRING)

Miratech

Senior Java IVR Application Developer

Texas City, TX · On-site +1

$49 - $62.50/hr

  • Medical

We are looking for a Senior Java IVR Application Developer to join our voice/contact center ... Collaborate with project managers to ensure the timely and high-quality delivery of solutions

Miratech

Senior Java IVR Application Developer

Texas City, TX · On-site +1

$49 - $62.50/hr

  • Medical

We are looking for a Senior Java IVR Application Developer to join our voice/contact center ... Collaborate with project managers to ensure the timely and high-quality delivery of solutions

Miratech

Senior Java IVR Application Developer

Texas City, TX · On-site +1

$49 - $62.50/hr

  • Medical

We are looking for a Senior Java IVR Application Developer to join our voice/contact center ... Collaborate with project managers to ensure the timely and high-quality delivery of solutions

Miratech

Senior Java IVR Application Developer

Texas City, TX · On-site +1

$49 - $62.50/hr

  • Medical

We are looking for a Senior Java IVR Application Developer to join our voice/contact center ... Collaborate with project managers to ensure the timely and high-quality delivery of solutions

Optimum

Project Manager

Plano, TX · On-site

We are looking for a Project Manager that will be responsible for managing and directing the ... SMS, Messaging, Chatbots, IVR, Verint Voice and Screen recordings, Medallia Surveys, agent metrics ...

New

Optimum

Project Manager

Plano, TX · On-site

We are looking for a Project Manager that will be responsible for managing and directing the ... SMS, Messaging, Chatbots, IVR, Verint Voice and Screen recordings, Medallia Surveys, agent metrics ...

PTP

CX Business Architect - REMOTE

Austin, TX · On-site +1

$59.25 - $77/hr

Support the management of client expectations through day-to-day interactions with clients * Guide ... IVR projects * Ability to develop business strategies based on analytical skills and business ...

AT&T

Principal Software Delivery Proj/Prog Manager

Dallas, TX · On-site

$143K - $215K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Conduct financial modeling and analysis, prepare and review business cases, and manage IT project ... Lead complex cross-functional initiatives supporting IVR, contact routing, digital servicing, AI ...

Krest Global Solutions

Senior Product Manager

Dallas, TX · On-site +1

$50 - $60/hr

... projects, including integration with AWS services, telephony architecture, and IVR design. · Solid ... Product Management, Cloud Technologies (especially AWS), or Healthcare IT preferred. Preferred ...

Photon

Gen AI Lead - TX

Irving, TX

$15.50 - $18.75/hr

... chatbots and IVR systems. * Champion the use of advanced techniques like HyDE, MMR, and LLM ... Extensive experience leading and managing Gen AI projects from conception to deployment. * Proven ...

CX Data Labs

five9 Developer

Dallas, TX · On-site

Strong hands-on with Five9 Studio scripting, IVR design, campaign management, and reporting ... Five9 certification preferred; experience in CCaaS projects for finance a strong advantage.

PTP

Customer Experience Analyst - REMOTE

Austin, TX · On-site +1

Evaluate the readiness of traditional IVR and generative AI agent systems by initiating simulated ... Partner with Project Managers, Team Leads, and Professional Services to strategize and solve ...

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Ivr Project Manager information

What skills and qualifications are needed to be an IVR Project Manager?

To thrive as an IVR Project Manager, you need expertise in project management, telecommunications, and interactive voice response systems, often supported by a bachelor’s degree in a related field and PMP or similar certification. Familiarity with IVR development platforms, telephony infrastructure, and workflow management tools like Jira or Microsoft Project is typically required. Strong communication, problem-solving, and leadership skills help in managing cross-functional teams and client expectations. These skills ensure the successful implementation of IVR solutions that meet technical requirements and deliver excellent user experiences.

How does an IVR Project Manager collaborate with cross-functional teams during IVR system implementation?

An IVR Project Manager works closely with software engineers, UX designers, QA testers, and business stakeholders to ensure that the IVR solution meets both technical and business requirements. This involves facilitating regular meetings to gather input, clarify project goals, and address challenges as they arise. The IVR Project Manager often acts as a bridge between technical and non-technical teams, translating business needs into actionable tasks for developers and ensuring thorough testing before deployment. Effective communication and collaboration are key to delivering a seamless IVR experience on schedule.

What does an IVR Project Manager do?

An IVR Project Manager is responsible for overseeing the planning, development, and implementation of Interactive Voice Response (IVR) systems. They coordinate with stakeholders to gather requirements, manage project timelines, and ensure the system meets business needs. Their role includes collaborating with technical teams, testing the IVR solution, and ensuring a smooth deployment. They also monitor performance and troubleshoot issues to maintain optimal system functionality.

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Ivr Project Manager jobs near you
Infographic showing various Ivr Project Manager job openings in Texas as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

Senior Java IVR Application Developer

Miratech

Texas City, TX • On-site, Remote

$49 - $62.50/hr

Full-time

Medical

Re-posted yesterday

Job description

Company Description
Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.
Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.
Job Description
We are looking for a Senior Java IVR Application Developer to join our voice/contact center engineering team and help develop, support, and continuously improve cloud-based IVR applications. The Senior Java IVR Application Developer will work with project teams, third-party suppliers, internal IT teams, and business partners to develop, support, and improve voice contact center systems. The role requires a strong understanding of IVR platforms, solid troubleshooting skills, and effective communication with stakeholders at all levels.
In this role, you will develop and maintain cloud-based, stateful IVR applications aligned with business and technical requirements. Responsibilities include hands-on development, collaboration with project managers, application configuration using SQL, and implementing operational improvements to deliver a reliable, high-quality IVR experience for millions of customers.
Responsibilities:
  • Design, develop, and maintain IVR applications based on business and technical requirements
  • Integrate IVR solutions with key internal services
  • Monitor IVR systems and implement operational improvements to enhance customer experience
  • Troubleshoot and resolve issues within the voice contact center and IVR environments
  • Collaborate with project managers to ensure the timely and high-quality delivery of solutions
  • Work independently while supporting a regional business unit aligned with global objectives
  • Participate in forward-looking initiatives to improve call steering and IVR architecture
  • Communicate technical concepts clearly to both technical and non-technical stakeholders

Qualifications
  • 7+ years of software development experience
  • Proficiency in Java EE and Spring Boot / Spring Core
  • Solid knowledge of Object-Oriented Design (OOD), Object-Oriented Programming (OOP), and design patterns
  • Hands-on experience with cloud platform engineering, preferably AWS
  • Experience working with SQL for application configuration and data-driven logic
  • Strong troubleshooting and analytical skills
  • Effective communication and presentation skills
  • Ability to work independently in a fast-paced, global environment

Nice to have
  • Hands-on experience developing IVR applications
  • Understanding of IVR platforms and voice contact center systems
  • Experience with speech standards (VoiceXML, SRGS, MRCP, CCXML)

Additional Information
We offer:
  • Culture of relentless performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
  • Competitive pay and benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
  • ForeverRemote work culture: make the most of the flexibility that comes with remote work.
  • Growth mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
  • Global impact: collaborate on impactful projects for top global clients and shape the future of industries.
  • Welcoming multicultural environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
  • Social sustainability values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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