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Ivr Project Manager Jobs in Nevada (NOW HIRING)

... business analysts project managers • Create technical documentation diagrams and handoff ... IVR call routing and omnichannel design • Handson experience with IVA NLU and conversational AI ...

Ivr Project Manager information

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$22

$47

$77

How much do ivr project manager jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for ivr project manager in Nevada is $47.09, according to ZipRecruiter salary data. Most workers in this role earn between $40.87 and $51.63 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IVR Project Manager, and why are they important?

To thrive as an IVR Project Manager, you need expertise in project management, telecommunications, and interactive voice response systems, often supported by a bachelor’s degree in a related field and PMP or similar certification. Familiarity with IVR development platforms, telephony infrastructure, and workflow management tools like Jira or Microsoft Project is typically required. Strong communication, problem-solving, and leadership skills help in managing cross-functional teams and client expectations. These skills ensure the successful implementation of IVR solutions that meet technical requirements and deliver excellent user experiences.

How does an IVR Project Manager typically collaborate with cross-functional teams during the implementation of an IVR system?

An IVR Project Manager works closely with software engineers, UX designers, QA testers, and business stakeholders to ensure that the IVR solution meets both technical and business requirements. This involves facilitating regular meetings to gather input, clarify project goals, and address challenges as they arise. The IVR Project Manager often acts as a bridge between technical and non-technical teams, translating business needs into actionable tasks for developers and ensuring thorough testing before deployment. Effective communication and collaboration are key to delivering a seamless IVR experience on schedule.

What does an IVR Project Manager do?

An IVR Project Manager is responsible for overseeing the planning, development, and implementation of Interactive Voice Response (IVR) systems. They coordinate with stakeholders to gather requirements, manage project timelines, and ensure the system meets business needs. Their role includes collaborating with technical teams, testing the IVR solution, and ensuring a smooth deployment. They also monitor performance and troubleshoot issues to maintain optimal system functionality.
What are popular job titles related to Ivr Project Manager jobs in Nevada? For Ivr Project Manager jobs in Nevada, the most frequently searched job titles are:
What cities in Nevada are hiring for Ivr Project Manager jobs? Cities in Nevada with the most Ivr Project Manager job openings:
Infographic showing various Ivr Project Manager job openings in Nevada as of July 2026, with employment types broken down into 11% Internship, 37% Full Time, 3% Part Time, 2% Contract, 45% Nights, and 2% Summer. Highlights an 77% Physical, 3% Hybrid, and 20% Remote job distribution, with an average salary of $97,945 per year, or $47.1 per hour.
Lead Avaya Orchestration Designer

Lead Avaya Orchestration Designer

NAVA Software Solutions

Las Vegas, NV • On-site

Contractor

This job post has expired today. Applications are no longer accepted.


Job description

NAVA Software is looking for a Avaya OD (Orchestration Designer) Lead
Details:
Position: Avaya OD (Orchestration Designer) Lead
Location: Las Vegas, NV (Onsite)- Non-locals are also fine.
Duration: 12 months
Position Overview:
We are seeking a highly skilled and experienced Avaya OD (Orchestration Designer) Lead to join our team. The ideal candidate will have extensive expertise in Avaya solutions, particularly Avaya Orchestration Designer, and a strong background in leading projects focused on IVR (Interactive Voice Response) development, deployment, and optimization. The role demands excellent technical, leadership, and communication skills, as well as the ability to work collaboratively in a dynamic environment.
Key Responsibilities:
  • Lead the design, development, and deployment of IVR applications using Avaya Orchestration Designer.
  • Collaborate with cross-functional teams, including business analysts, project managers, and QA teams, to gather requirements and deliver high-quality solutions.
  • Provide technical guidance and mentorship to the development team on Avaya OD best practices and coding standards.
  • Ensure adherence to project timelines, budgets, and quality standards.
  • Perform regular system analysis, troubleshooting, and optimization of existing IVR applications.
  • Conduct code reviews, testing, and documentation for all development projects.
  • Stay updated with the latest Avaya technologies and recommend enhancements to improve system performance and customer experience.
  • Manage stakeholder communication and provide status updates on project progress.

Required Skills and Experience:
  • Experience: Minimum of 6+ years of experience in IVR application development and 3+ years in a lead role using Avaya Orchestration Designer.

Technical Expertise:
  • Proficiency in Avaya Orchestration Designer, Avaya Aura, and other related technologies.
  • Solid understanding of IVR/telephony systems, CTI integrations, and voice biometrics.
  • Experience with Java, J2EE, and web services (SOAP/REST) for IVR development.
  • Familiarity with databases like Oracle, SQL Server, or MongoDB.
  • Knowledge of telecommunication protocols such as SIP and H.323.

Tools & Methodologies:
  • Hands-on experience with version control systems (e.g., Git), Agile/Scrum methodologies, and CI/CD pipelines.
  • Strong problem-solving, debugging, and analytical skills.
  • Excellent written and verbal communication skills.

Preferred Qualifications:
  • Avaya Certified Support Specialist (ACSS) or equivalent certification.
  • Knowledge of cloud-based IVR solutions and migration strategies.
  • Experience in integrating AI/ML capabilities into IVR systems.
  • Familiarity with DevOps practices and tools like Jenkins, Docker, or Kubernetes.

NAVA Software Solutions logo

About NAVA Software Solutions

Sourced by ZipRecruiter

NAVA is a strategic partner for companies seeking to develop or customize software and products. Our team of experts leverages cutting-edge technology and deep industry knowledge to provide customized solutions that drive business success. Whether you're looking to improve your operations, increase efficiency, or bring a new product to market, NAVA has the expertise and resources to help you achieve your goals. Trust us to be your partner in software and product development.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Rocky Hill, CT, US

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