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Itil Change Management Jobs (NOW HIRING)

... Change Management process in alignment with ITIL best practices. * Review, assess, and approve all changes (Standard, Normal, Emergency) to ensure minimal business impact. * Facilitate Change ...

Design & own the change management model * Design a lightweight, ITIL 4-aligned change enablement model appropriate for a fast-growing company - standard, normal, and emergency change categories ...

Analyze incident, change, and operational data to identify trends, recurring issues, and ... ITIL Managing Professional or Advanced certifications preferred. * Strong hands-on experience with ...

Authorize and log Emergency Change Requests (ECRs) required for immediate fixes in compliance with ITIL Change Management. * Process & KPI Reporting * Track key performance indicators, including Mean ...

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Analyze incident, change, and operational data to identify trends, recurring issues, and ... ITIL Managing Professional or Advanced certifications preferred. * Strong hands-on experience with ...

THE ROLE The Change Management Lead is responsible for the execution, governance, and continuous ... Strong understanding of ITIL frameworks and best practices * Excellent stakeholder management ...

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How much do itil change management jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for itil change management in the United States is $56.10, according to ZipRecruiter salary data. Most workers in this role earn between $43.99 and $70.67 per hour, depending on experience, location, and employer.

What are some common challenges faced by ITIL Change Management professionals, and how can they be addressed?

ITIL Change Management professionals often encounter challenges such as balancing the need for agility with the requirement for process rigor, managing resistance to change from stakeholders, and ensuring thorough documentation and communication throughout the change lifecycle. Successfully addressing these issues requires proactive stakeholder engagement, clear communication, and a deep understanding of both technical details and business impact. Teams often collaborate closely with operations, development, and project management departments to ensure changes align with organizational goals while minimizing disruption. Building strong relationships and continuously improving processes can help overcome common obstacles and enhance overall change success.

What are the key skills and qualifications needed to thrive in ITIL Change Management, and why are they important?

To thrive in ITIL Change Management, you need a solid understanding of IT Service Management principles, change processes, and risk assessment, often supported by an ITIL certification or equivalent experience. Familiarity with ITSM tools like ServiceNow, BMC Remedy, or Cherwell is commonly required, along with knowledge of change enablement software and reporting systems. Strong collaboration, analytical thinking, and clear communication are essential soft skills to excel in managing diverse stakeholders and complex changes. These competencies ensure changes are executed efficiently, risks are minimized, and IT systems remain stable and reliable.

What is an ITIL Change Management?

An ITIL Change Management job involves overseeing and coordinating changes to IT systems and services while minimizing risk and disruption. Professionals in this role follow ITIL best practices to assess, plan, test, and implement changes efficiently. They work closely with stakeholders, ensuring that all modifications align with business objectives and compliance requirements. Their responsibilities often include managing change requests, conducting impact assessments, and facilitating Change Advisory Board (CAB) meetings. The goal is to ensure a smooth transition while maintaining system stability and service continuity.

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What cities are hiring for Itil Change Management jobs? Cities with the most Itil Change Management job openings:
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Infographic showing various Itil Change Management job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $116,690 per year, or $56.1 per hour.

Organizational Change Management Lead

Targa Resources

Houston, TX • On-site

Full-time

Re-posted 24 days ago


Targa Resources rating

8.7

Company rating: 8.7 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

7th of 86 rated oil and gas companies


Job description

POSITION SUMMARY:
We are seeking a highly experienced and strategic Organizational Change Management (OCM) Lead to guide and execute change initiatives that drive adoption, minimize resistance, and enhance the employee experience. This OCM Lead will direct change efforts for complex, cross-functional projects and serve as a key partner to business leaders, project teams, and stakeholders. In addition to leading project-based change strategies, the OCM Lead will play a critical role in contributing to the continuous evolution of the Change Management Office.
JOB FUNCTIONS AND RESPONSIBILITES:
  • Develop and execute change management strategies to support adoption of new processes, systems and ways of working.
  • Implement change management plans leveraging a structured methodology and supporting tools
  • Collaborate with cross-functional teams to assess change impacts, identify affected audiences, and develop tailored adoption strategies.
  • Create and deliver engagement communication materials, including presentations and infographics.
  • Identify and mitigate change-related risks and issues.
  • Monitor and report on change readiness, adoption metrics, and stakeholder feedback; adjust strategies as needed.
  • Present change strategies and updates to stakeholders at all levels, including senior leadership.
  • Serve as a subject matter expert in change management, providing coaching and guidance to project teams and business leaders.
  • Plays a leadership role in contributing to the continuous improvement of OCM methodologies, tools, and templates.
  • Builds and maintains positive working relationships with stakeholders and project team members.
  • Other duties as assigned.

MINIMUM ESSENTIAL QUALIFICATIONS
  • Bachelor's degree or equivalent combination of education, training and experience.
  • 7+ years of experience managing and leading teams with hands-on expertise in navigating through complex and cross-functional organizations.
  • Proven change management delivery track record (strong planning and execution discipline).
  • Excellent written and verbal communication skills, with the ability to translate complex concepts into clear, engaging content.
  • Strong OCM methodology background.
  • Confident in a fast-paced work environment; ability to multi-task.
  • Experience actively implementing OCM methods and measuring their effectiveness to course correct.
  • Proven experience providing change management expertise in support of large-scale process/technology projects and/or other transformational initiatives.
  • Outstanding communications skills and the ability to leverage multiple channels of communication to effect change.
  • CCMP, Prosci or similar certification.
  • Experience presenting technical concepts, diagrams, solutions, and other technical assets to non-technical individuals.
  • Strong interpersonal and customer service orientation, with the ability to build positive relationships with internal teams and external partners.
  • Strong analytical mindset with the ability to identify areas for improvement, prioritize tasks, and manage time effectively to meet deadlines.
  • Skilled at navigating ambiguity and resolving conflicting objectives to maintain project alignment and momentum.
  • Excellent facilitation, interpersonal skills, consensus building skills, and effective decision making.
  • Ability to identify opportunities for improvement, and to prioritize own work and meet deadlines
  • Recognize and resolve ambiguous conflicting objectives.
  • Familiarity with ITIL frameworks and experience adhering to structured problem, change, and incident management processes.
  • Willingness to travel to company locations (up to 10%).
  • Regular and reliable attendance.

EQUAL EMPLOYMENT OPPORTUNITY:
Targa Resources provides equal employment opportunities based on merit, experience, and other work-related criteria and without regard to race, color, ethnicity, religion, national origin, sex, age, pregnancy, disability, veteran status, or any other status protected by applicable law. We also strive to provide reasonable accommodation to employees' beliefs and practices that do not conflict with Targa's policies and applicable law. We value the unique contributions that every employee brings to their role with Targa.

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