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Remote Itil Change Management Jobs (NOW HIRING)

Design and maintain ITIL-based change management workflows covering request intake, impact analysis, approval, implementation, validation, and post-implementation review for enterprise IT services.

Change Manager

WV · On-site +1

$128K - $173K/yr

... ITIL Change Management methodology. ITIL certification preferred but not required * Prior Medicaid systems experience preferred Additional Information: Work Arrangements: Remote. Travel 20-50 ...

... Remote role) Key Responsibilities 1. Change Management * Own and manage the end-to-end Change Management process in alignment with ITIL best practices. * Review, assess, and approve all changes ...

Be Seen First

Remote Mandatory Requirements * Organizational Change Management * Organizational impact identification, analysis, and mitigation planning * Communication and Training Position Scope: The Adoption ...

New

The Change Management Lead role requires a self-starter, proactive problem solver and action ... Remote work is anticipated. However, occasional travel for client engagements may be required.

Remote work is anticipated. However, occasional travel for client engagements may be required ... Develop a Change Management Plan for Appeals directorate initiatives, including impacted ...

Design & own the change management model * Design a lightweight, ITIL 4-aligned change enablement model appropriate for a fast-growing company - standard, normal, and emergency change categories ...

Change Management Specialist

TX · Remote

$68K - $75K/yr

We're looking for a Change Management Specialist to join our team. Summary : The Change & Learning ... NFP is an inclusive Equal Employment Opportunity employer #LI-REMOTE #LI-BW1 2584727Qualifications:

New

Change Management Specialist

CA · Remote

$70K - $80K/yr

Lead change management initiatives that support the successful adoption of new technologies ... Flexible Remote Schedules * Generous PTO Plans and Paid Holidays * Proudly Certified as a Great ...

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Remote Itil Change Management information

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$11

$72

$120

How much do remote itil change management jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for remote itil change management in the United States is $72.84, according to ZipRecruiter salary data. Most workers in this role earn between $56.01 and $86.78 per hour, depending on experience, location, and employer.

What is the difference between Remote Itil Change Management vs Remote Service Desk Analyst?

AspectRemote Itil Change ManagementRemote Service Desk Analyst
CertificationsITIL Foundation, Change Management certificationsITIL Foundation, Service Desk certifications
Work EnvironmentITIL processes, change coordination, incident trackingUser support, incident resolution, troubleshooting
Industry UsageIT service management, IT operationsIT support, customer service

Remote Itil Change Management focuses on overseeing and coordinating IT changes to ensure minimal disruption, requiring specific ITIL certifications. In contrast, a Remote Service Desk Analyst primarily handles user support and incident resolution. While both roles operate remotely within IT service environments, their core responsibilities and skill sets differ significantly.

What are the key skills and qualifications needed to thrive as a remote ITIL change management professional?

To thrive as a Remote ITIL Change Management professional, you need a deep understanding of ITIL frameworks, experience in IT service management, and typically an ITIL certification. Familiarity with ITSM tools like ServiceNow or BMC Remedy and strong knowledge of change management processes are essential. Exceptional communication, problem-solving, and organizational skills help you coordinate cross-functional teams and manage changes effectively in a remote environment. These skills and qualifications ensure minimal business disruption, high service quality, and effective risk mitigation during IT changes.

How does a remote ITIL change manager coordinate with cross-functional teams to minimize service disruptions during change implementations?

A Remote ITIL Change Manager relies on clear communication channels and structured processes to collaborate with cross-functional teams, such as development, operations, and support, ensuring all stakeholders are informed of upcoming changes. Utilizing ITSM tools and regular virtual meetings, they facilitate risk assessments, schedule changes during low-impact windows, and gather approvals from designated authorities. This proactive coordination helps minimize disruptions and ensures compliance with organizational change policies, even when working entirely remotely.

What is a remote ITIL change management role?

A Remote ITIL Change Management role involves overseeing and managing changes to IT systems, processes, or infrastructure from a remote location, following the ITIL (Information Technology Infrastructure Library) framework. The main responsibility is to ensure that changes are implemented smoothly, with minimal disruption to services, and with proper documentation and risk assessment. Professionals in this role coordinate with different teams, assess the impact of proposed changes, and ensure compliance with organizational policies, all while working remotely. This position is critical for organizations that rely on IT services and need to maintain stability and reliability in their systems.
What cities are hiring for Remote Itil Change Management jobs? Cities with the most Remote Itil Change Management job openings:
What are the most commonly searched types of Itil Change Management jobs? The most popular types of Itil Change Management jobs are:
What states have the most Remote Itil Change Management jobs? States with the most job openings for Remote Itil Change Management jobs include:
Infographic showing various Remote Itil Change Management job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $151,511 per year, or $72.8 per hour.

Full-time

Re-posted 28 days ago


ASM Research rating

8.6

Company rating: 8.6 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

32nd of 223 rated it services


Job description

Position Overview
The Change Management Engineer designs, implements, and governs ITIL-aligned change management processes that control modifications to mission-critical systems in a highly regulated federal IT environment. The role evaluates and prioritizes change requests, conducts impact and risk assessments, and ensures changes are properly approved, scheduled, implemented, and reviewed to minimize service disruption while maintaining compliance and auditability. It works closely with operations, cybersecurity, development, and leadership stakeholders to facilitate change advisory board activities, maintain complete change records and metrics, and drive continuous improvement of change workflows and supporting ITSM tooling.
Key Responsibilities
  • Design and maintain ITIL-based change management workflows covering request intake, impact analysis, approval, implementation, validation, and post-implementation review for enterprise IT services.
  • Evaluate change requests for technical risk, business priority, regulatory impact, and collision with other planned activities, recommending approval, rejection, or escalation to governance bodies as appropriate.
  • Chair or support change advisory board meetings by preparing agendas, presenting high-risk changes, documenting decisions, and tracking action items for complex infrastructure and application changes.
  • Use ITSM tools such as ServiceNow or similar platforms to log, track, and report on changes, ensuring configuration item relationships, audit trails, and implementation details are accurately captured.
  • Develop and maintain change management policies, procedures, templates, and communications to align operational teams on standard methods, roles, and responsibilities in a highly regulated government environment.
  • Monitor key performance indicators such as change success rate, emergency change volume, and change-related incidents, recommending process and tooling enhancements to improve stability and throughput.
  • Collaborate with project, operations, and security teams to integrate change controls into release management, deployment pipelines, and configuration management practices for mission-critical systems.
  • Provide training and guidance to engineers, analysts, and managers on ITIL change practices, ITSM tool usage, and documentation expectations to improve compliance and consistency.

Required Qualifications
  • Bachelor's degree in an IT-related field (such as Information Technology, Computer Science, or Information Systems) or equivalent relevant work experience.
  • 4-7 years of progressively responsible experience in ITIL-based IT service management, with at least 4 years focused on implementing and managing change management processes.
  • Comprehensive knowledge and practical experience with ITIL change management, including assessing, approving, implementing, and reviewing changes in a controlled manner.
  • Demonstrated experience evaluating change requests, coordinating with diverse stakeholders to minimize service disruption, and ensuring effective documentation and communication of changes.
  • Strong analytical, communication, and organizational skills, with proven ability to identify and mitigate risks associated with changes and drive continuous improvement of change processes.
  • Ability to obtain and maintain a SECRET security clearance and U.S. citizenship as required.

Preferred Qualifications
  • ITIL certification (Foundation or higher) and hands-on experience with ITIL-based ITSM environments.
  • Experience leading IT change management in large ITSM environments using ServiceNow change modules, including automation of approval workflows and risk scoring.
  • Familiarity with integrating change controls into DevOps or CI/CD pipelines and configuration management practices for complex infrastructure and application landscapes.
  • Background working in federal or other highly regulated environments with exposure to audit, compliance, and governance requirements related to change control.

Compensation Ranges
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
Disclaimer
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

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