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Evening Itil Change Management Jobs (NOW HIRING)

Design and maintain ITIL-based change management workflows covering request intake, impact analysis, approval, implementation, validation, and post-implementation review for enterprise IT services.

The ideal candidate combines strong ITSM/ITIL process knowledge with hands-on ServiceNow platform expertise with a history of guiding the change management process across a global enterprise ...

New

ITIL Foundation certification required * Hands-on proficiency with ServiceNow, including the Change, Incident and Problem Management modules; familiarity with CMDB is a plus. * Working knowledge of ...

Change Manager

WV · On-site +1

$128K - $173K/yr

Change Control Management, IT Change Management, ITIL Change Management, Microsoft Project, Software Development Life Cycle (SDLC) Methodologies Certifications: None Experience: 5 + years of related ...

Own the ITIL-based change management process for non-production environments (NPEs). * Review and assess Requests for Change (RFCs), including impact analysis, approvals/rejections, rollback/back-out ...

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Evening Itil Change Management information

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How much do evening itil change management jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for evening itil change management in the United States is $56.10, according to ZipRecruiter salary data. Most workers in this role earn between $43.99 and $70.67 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Evening ITIL Change Management professional, and why are they important?

To thrive in Evening ITIL Change Management, you need a strong understanding of ITIL frameworks, change management principles, and incident/problem resolution, typically supported by ITIL Foundation certification and relevant IT experience. Familiarity with ITSM tools such as ServiceNow, BMC Remedy, or Jira Service Management is usually required. Excellent communication, attention to detail, and the ability to work independently during off-hours are crucial soft skills for success. These competencies ensure effective oversight of changes, minimize service disruptions, and maintain IT service continuity during evening operations.

What is an Evening ITIL Change Management role?

An Evening ITIL Change Management role involves overseeing and coordinating IT service changes during evening hours, ensuring that all modifications to IT systems follow the ITIL (Information Technology Infrastructure Library) framework. The primary responsibility is to minimize disruption by assessing, approving, and documenting changes, while facilitating communication between technical teams and stakeholders. This role typically requires strong organizational skills, attention to detail, and knowledge of ITIL best practices. Working during evening shifts helps organizations maintain continuous IT operations and implement changes with minimal impact on regular business activities.

What is the difference between Evening Itil Change Management vs IT Change Coordinator?

AspectEvening Itil Change ManagementIT Change Coordinator
CertificationsITIL Foundation, Change Management trainingITIL Foundation, Change Management training
Work EnvironmentEvening shifts, IT service management teamsDay shifts, IT support and coordination teams
Industry UsageIT service providers, large enterprisesIT departments, managed service providers
Primary FocusManaging change requests during evening hoursCoordinating and communicating change activities

While both roles involve IT change processes and require ITIL certifications, Evening Itil Change Management focuses on overseeing change requests during evening hours, ensuring minimal disruption. The IT Change Coordinator typically manages daily change activities and communication during regular hours. Both roles are essential for effective IT service management but differ mainly in timing and specific responsibilities.

What are the main challenges faced by an Evening ITIL Change Management professional, and how can they be overcome?

Evening ITIL Change Management professionals often contend with coordinating changes during off-peak hours, which can involve limited access to key stakeholders and support teams. Communication is crucial, as changes may affect systems used by global teams or those in different time zones. To overcome these challenges, it's important to establish clear documentation, maintain thorough change logs, and leverage collaboration tools that facilitate asynchronous updates. Building strong relationships with daytime teams and ensuring robust handover processes also help ensure seamless change implementation and minimize potential disruptions.
What cities are hiring for Evening Itil Change Management jobs? Cities with the most Evening Itil Change Management job openings:
What are the most commonly searched types of Itil Change Management jobs? The most popular types of Itil Change Management jobs are:
What states have the most Evening Itil Change Management jobs? States with the most job openings for Evening Itil Change Management jobs include:

Support Analyst - ITIL Change Management

Sonoma Consulting Inc.

Plano, TX

Contractor

Re-posted 12 days ago


Job description

Company Description

Sonoma Consulting is one of the fastest growing national IT Consulting and Executive Search company in the United States, which was founded in 2011 by Mark McGee, the President and CEO. Sonoma Consulting has two business divisions - IT Consulting Services & Executive Search to serve its 150 national clients which range from entrepreneurial start-ups to Global Fortune 500.

Job Description

This role is a combination of operational and strategic responsibilities for ITL Service Design and Transition processes. From an operational perspective, the primary responsibility is managing IT Change Management. This requires providing daily support to our Change Management Process, govern the process and define improvement opportunities within the Change Management space. Critical to this role is the understanding user/business impact in a complex environment. On the strategic side, the duties comprise of overseeing ITIL Service Design and Transition processes and striving to mature them through Kaizen or continuous improvement working practices.

Key Responsibilities (Essential Duties and Functions)

Change Management Process Lead

  • Continuous improvement of overall Change Management process and communications.
  • Collaborating with IT teams on improving our Change Management Processes.
  • Act as point of escalation for customer for all IT changes, providing support teams with the tools they need to submit, update, approve and implement as quickly as possible
  • Facilitate support teams' execution of Change Management techniques
  • Enhance Change Management functions across the enterprise
  • Provide guidance and assistance in classifying changes & in identifying risks to the environment
  • Lead weekly CAB meetings
  • Manage and participate in proactive continual improvement initiatives; moving toward a more proactive CSI process
  • Conduct trend analyses to identify potential points of service failure, launching service improvement actions that provide solutions to the perceived exposure
  • Document modifications to process
  • Provide training and guidance
  • Generate regularly scheduled reporting
Qualifications

Requirements:

Qualifications

  • Strong ITIL process management experience, specifically focused on Change Management; ITIL Foundation certified
  • Familiarity with all other ITIL processes
  • Proficiency in MS Visio, Word, Excel
  • SOP writing/creation
  • Strong relationship building/interpersonal skills
  • Experience in documenting processes for Technical/IT related functions
  • Good research & analysis skills
  • Good interpersonal, communication and presentation skills
  • Good organizational skills plus the ability to motivate people across the organization to provide solutions
  • Previous experience working in a large organization
  • Experience with current Change Management methodologies
  • Experience with ServiceNow
  • Agile / Scrum development
  • Business Requirements gathering
  • Process mapping
  • Reporting analytics
  • Familiarity with developing training using multiple methods (such as video, screen recording, demos, classroom, WebEx, static text only)
  • Decision maker with an operationally-focused outlook
Additional Information

All qualified applicants will receive consideration for employment without regard to race, color, religion, place of origin, ethnic origin, national origin, ancestry, age, sex, sexual orientation, gender identity, transgender status, genetic information, mental or physical disability, marital status, pregnancy, veteran status, or any other characteristic protected by applicable national, state, or local law.


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About Sonoma Consult

Sourced by ZipRecruiter

Sonoma Consult is a California based C corporation helping companies bring products to the patient by working closely with the engineering teams and the clinicians. Our goal, no matter what stage of product development, is to create and execute a plan of action to move the product through the appropriate clinical and regulatory steps. Sonoma Consult works cohesively with the engineers and physicians to translate technologies to the clinic. Our goal is to help you get the very best product to the clinic and to the market. This includes planning, execution and ensuring critical data is delivered in the right format to ensure the feedback loop to the design team ultimately delivers the most advanced technology to the patient.

Industry

Business management consulting

Company size

1 - 10 Employees

Headquarters location

Sonoma, CA, US