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Remote Itil Change Management Jobs in Arizona (NOW HIRING)

Insight

This is a remote work opportunity Insight at a Glance * 14,000+ engaged teammates globally * $8.2 ... The AI Change Strategist is not merely managing the "people side" of technology change, but is a ...

USAA

Program Manager Senior

Phoenix, AZ · On-site +1

$103K - $197K/yr

USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Proficient experience in USAA's change management methodology or similar industry change management ...

New

USAA

Program Manager Senior

Phoenix, AZ · On-site +1

$103K - $197K/yr

USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Proficient experience in USAA's change management methodology or similar industry change management ...

New

5 Star Recruitment

Senior Systems Administrator

Phoenix, AZ · Remote

$85K - $115K/yr

Secure remote access, remote desktop/VDI * Adherence to Incident, Problem, Configuration and Change Management processes and controls. * Perform IT Service Management functions including creating ...

ADESA

Associate Director, West Region - ADESA

Tempe, AZ · Remote

Effectively manage remote teams, including delegation. * Talent Development and Leadership skills, including Change Management skills. * Accounting and Financial skills. * Highly detail-oriented and ...

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Remote Itil Change Management information

What is a remote ITIL change management role?

A Remote ITIL Change Management role involves overseeing and managing changes to IT systems, processes, or infrastructure from a remote location, following the ITIL (Information Technology Infrastructure Library) framework. The main responsibility is to ensure that changes are implemented smoothly, with minimal disruption to services, and with proper documentation and risk assessment. Professionals in this role coordinate with different teams, assess the impact of proposed changes, and ensure compliance with organizational policies, all while working remotely. This position is critical for organizations that rely on IT services and need to maintain stability and reliability in their systems.

How does a remote ITIL change manager coordinate with cross-functional teams to minimize service disruptions during change implementations?

A Remote ITIL Change Manager relies on clear communication channels and structured processes to collaborate with cross-functional teams, such as development, operations, and support, ensuring all stakeholders are informed of upcoming changes. Utilizing ITSM tools and regular virtual meetings, they facilitate risk assessments, schedule changes during low-impact windows, and gather approvals from designated authorities. This proactive coordination helps minimize disruptions and ensures compliance with organizational change policies, even when working entirely remotely.

What are the key skills and qualifications needed to thrive as a remote ITIL change management professional?

To thrive as a Remote ITIL Change Management professional, you need a deep understanding of ITIL frameworks, experience in IT service management, and typically an ITIL certification. Familiarity with ITSM tools like ServiceNow or BMC Remedy and strong knowledge of change management processes are essential. Exceptional communication, problem-solving, and organizational skills help you coordinate cross-functional teams and manage changes effectively in a remote environment. These skills and qualifications ensure minimal business disruption, high service quality, and effective risk mitigation during IT changes.

What is the difference between Remote Itil Change Management vs Remote Service Desk Analyst?

AspectRemote Itil Change ManagementRemote Service Desk Analyst
CertificationsITIL Foundation, Change Management certificationsITIL Foundation, Service Desk certifications
Work EnvironmentITIL processes, change coordination, incident trackingUser support, incident resolution, troubleshooting
Industry UsageIT service management, IT operationsIT support, customer service

Remote Itil Change Management focuses on overseeing and coordinating IT changes to ensure minimal disruption, requiring specific ITIL certifications. In contrast, a Remote Service Desk Analyst primarily handles user support and incident resolution. While both roles operate remotely within IT service environments, their core responsibilities and skill sets differ significantly.

What are popular job titles related to Remote Itil Change Management jobs in Arizona?

For Remote Itil Change Management jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Remote Itil Change Management jobs in Arizona look for?

The top searched job categories for Remote Itil Change Management jobs in Arizona are:

What cities in Arizona are hiring for Remote Itil Change Management jobs?

Cities in Arizona with the most Remote Itil Change Management job openings:

Remote Itil Change Management jobs near you
Infographic showing various Remote Itil Change Management job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution.

Senior Manager, Communications & Change Management

Dutchbros

Tempe, AZ • On-site, Remote

Full-time

Re-posted 22 hours ago

Dutch Bros rating

7.1

Company rating: 7.1 out of 10

Based on 412 frontline employees who took The Breakroom Quiz

5th of 107 rated fast food restaurants

Job description

It's fun to work in a company where people truly believe in what they are doing. At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing company that makes a difference one cup at a time.

Position Overview

The Senior Manager, Communications & Change Managementis responsible forleading the communication strategy for the People function and ensuring employees and leaders receive clear, coordinated, andtimelycommunications that support business priorities, organizational change, and the Dutch Bros culture.

Reporting to the Chief Human Resources Officer, this role serves as a strategic advisor to the People Leadership Team and partners closely with leaders across the organization to translate business priorities into integrated communication strategies that drive understanding, alignment, and engagement.

This role owns the People communications roadmap and communication planning for major initiatives, including organizational changes, people programs, policy updates, technology implementations, leadership communications, and M&A activity. The Senior Manager will connect initiatives across the Peoplefunctioninto a cohesive narrative while leading executive communications, leadership cascades, and change communication strategies.

The ideal candidate combines strong business acumen, organizational awareness, and communicationexpertise. They can quickly understand business priorities,anticipatecommunication needs, influence senior leaders, and develop strategies that help employees navigate change and stay connected to the company's direction and purpose.

Job Qualifications

  • Bachelor's degree in Communications, Public Relations, Journalism, or related field (or equivalent experience)

  • 8+ years of experience in internal communications, change communications, corporate communications, or related fields

  • Experience leading communication strategies for large-scale organizational initiatives and change efforts

  • Experience partnering with executive leaders to develop strategic messaging and communication plans

  • Experience supporting organizational transformations, restructures, acquisitions, or enterprise-wide initiatives

  • Experience leading and developing communications professionals preferred

Location Requirement:

This role is located in Tempe, AZ. This position is required to be in office 4 days per week (Mon-Thurs); Fridays are optional remote work days.

Key Responsibilities

Strategic Communications & Change Leadership

  • Own the communication strategy and roadmap for the People function

  • Develop integrated communication plans for major People initiatives and organizational changes

  • Connect initiatives across the People team into a cohesive employee narrative

  • Establish communication governance and planning processes that improve alignment and reduce communication overload

  • Proactivelyidentifycommunication risks, opportunities, and employee impacts

Executive Communications & Leadership Cascades

  • Serve as a trusted communications advisor to the CHRO and People Leadership Team

  • Develop executive messaging, talking points, presentations, FAQs, and leadership communication materials

  • Design and manage communication cascades for organizational initiatives, restructures, and business changes

  • Equip leaders with messaging and tools that support effective team communication

Organizational Change & Transformation

  • Lead communication planning for reorganizations, workforce changes, acquisitions, integrations, technology implementations, and other transformational initiatives

  • Partner with HR Business Partners and business leaders to assess stakeholder impacts and communication needs

  • Develop communication strategies that support employee understanding, adoption, and engagement during periods of change

Cross-Functional Partnership & Team Leadership

  • Partner with leaders across the business to align messaging and communication plans

  • Providestrategic communication guidance for key organizational initiatives

  • Lead and develop the communications team member responsible for newsletters, channels, and communication execution

  • Ensure communications reflect Dutch Bros' voice, values, and culture

Communication Effectiveness

  • Measure and evaluate the effectiveness of communication strategies and campaigns

  • Gather employee feedback and insights to improve communication outcomes

  • Partner with People Analytics and other teams toidentifyopportunities to strengthen employee understanding and engagement

Skills:

  • Exceptional writing, editing, and storytelling skills

  • Strong business acumen and ability to quickly understand organizational priorities

  • Experience developing communication and change management strategies

  • Strong stakeholder management and executive influence skills

  • Ability to translate complex topics into clear, actionable communications

  • Excellent project management and organizational planning capabilities

  • Ability to manage multiple priorities in a fast-paced environment

  • High attention to detail and commitment to communication excellence

Physical Requirements

  • In-Office Environment: Must be able to work in a busy, crowded, and loud office with frequent distractions and interruptions. Must be able to collaborate in-person with occasional impromptu in-person meetings

  • Office Conditions: Adaptability to typical office conditions, which may include exposure to air conditioning, heating, artificial lighting, and varying noise levels

  • Mobility: Ability to sit, stand, reach, twist, stretch, and work at a desk for long stretches. Must be able to occasionally move or lift office items up to 25 pounds

  • Hearing Requirements: Hearing must be sufficient or correctable to ensure clear understanding of spoken information, including participating in virtual meetings and phone calls. Use of hearing aids or other assistive devices is acceptable if needed.

  • Reading and Writing Proficiency: Ability to read and write in English is essential for processing documents, drafting reports, and following up on necessary actions. Proficiency in written communication is required to handle job-related tasks effectively.

  • Vision Requirements: Vision must be adequate or correctable to perform essential job duties, such as reading documents on a computer screen and using other visual tools. Use of corrective lenses or other measures to meet visual requirements is expected if needed.

  • Technology Proficiency: Must be proficient in operating a computer and other office productivity tools such as printers, scanners, and collaboration software.

  • Effective Communication: Must possess strong verbal and written communication skills to interact effectively with team members, clients, and other stakeholders via email, video conferencing, and other in office communication tools.

Compensation:

DOE

If you like wild growth and working in a unique and fun environment, surrounded by positive community, you'll enjoy your career with us!

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