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Itil Change Management Jobs in Raleigh, NC (NOW HIRING)

Innosoul inc

ServiceNow Manager

Raleigh, NC · On-site

ITIL Change Enablement/Change Management experience or related practitioner-level training. Required 5 Years Experience leading and governing enterprise Change Management processes, including CAB and ...

Innosoft Corp.

Change Manager

Raleigh, NC · On-site

$120 - $160/hr

... B synchronized with approved changes and releases in alignment with ITIL standards, and with the ... Report change and release metrics -- CR volume and aging, at‑risk CR escalations, release ...

New

Ask IT consulting

Build / UAT Coordinator

Raleigh, NC · On-site

Knowledge of best practices for Change and Release Management, such as ITIL Change Management and Release Management best practice processes * Ability to coordinate and assist with development of ...

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Itil Change Management information

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How much do itil change management jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for itil change management in Raleigh, NC is $49.53, according to ZipRecruiter salary data. Most workers in this role earn between $38.85 and $62.40 per hour, depending on experience, location, and employer.

What is an ITIL Change Management?

An ITIL Change Management job involves overseeing and coordinating changes to IT systems and services while minimizing risk and disruption. Professionals in this role follow ITIL best practices to assess, plan, test, and implement changes efficiently. They work closely with stakeholders, ensuring that all modifications align with business objectives and compliance requirements. Their responsibilities often include managing change requests, conducting impact assessments, and facilitating Change Advisory Board (CAB) meetings. The goal is to ensure a smooth transition while maintaining system stability and service continuity.

What are the key skills and qualifications needed to thrive in ITIL Change Management, and why are they important?

To thrive in ITIL Change Management, you need a solid understanding of IT Service Management principles, change processes, and risk assessment, often supported by an ITIL certification or equivalent experience. Familiarity with ITSM tools like ServiceNow, BMC Remedy, or Cherwell is commonly required, along with knowledge of change enablement software and reporting systems. Strong collaboration, analytical thinking, and clear communication are essential soft skills to excel in managing diverse stakeholders and complex changes. These competencies ensure changes are executed efficiently, risks are minimized, and IT systems remain stable and reliable.

What are some common challenges faced by ITIL Change Management professionals, and how can they be addressed?

ITIL Change Management professionals often encounter challenges such as balancing the need for agility with the requirement for process rigor, managing resistance to change from stakeholders, and ensuring thorough documentation and communication throughout the change lifecycle. Successfully addressing these issues requires proactive stakeholder engagement, clear communication, and a deep understanding of both technical details and business impact. Teams often collaborate closely with operations, development, and project management departments to ensure changes align with organizational goals while minimizing disruption. Building strong relationships and continuously improving processes can help overcome common obstacles and enhance overall change success.

What job categories do people searching Itil Change Management jobs in Raleigh, NC look for?

The top searched job categories for Itil Change Management jobs in Raleigh, NC are:

Itil Change Management jobs near you
Infographic showing various Itil Change Management job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $103,028 per year, or $49.5 per hour.

ITSM Change Process Manager

HonorVet Technologies

Raleigh, NC • On-site

Other

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

HonorVet Technologies is a Service Disable Veteran-Owned IT staffing firm, ISO 9001 and ISO 27001 certified, working with federal agencies, state governments, and Fortune 500 enterprise clients across the US. What makes us different isn't a tagline; it's the way we work. We don't forward resumes and hope for the best. We take the time to understand where a professional like you is headed and only reach out when we genuinely believe there's a fit worth exploring.
Title: ITSM Change Process Manager
Location: Raleigh, NC 27609
Duration: 12 Months
Work Arrangement: Hybrid
Interview: Webcam
 
Job Summary
Seeking an experienced ITSM Change Process Manager to lead enterprise Change Management governance, oversee CAB/ECAB processes, and drive continuous improvement of ITIL Change Enablement practices. The role is responsible for managing the full lifecycle of IT changes, ensuring compliance, minimizing operational risk, and improving service stability through effective governance and ServiceNow automation.
Key Responsibilities
  • Lead enterprise Change Management processes, including CAB and ECAB.
  • Govern Standard, Normal, and Emergency Changes.
  • Manage change risk assessments, approvals, scheduling, and compliance.
  • Drive ServiceNow Change Management improvements, reporting, dashboards, and automation.
  • Support and administer ServiceNow CAB Workbench.
  • Develop and enhance ITSM policies, procedures, metrics, and governance controls.
  • Collaborate with Incident, Problem, Release, and CMDB teams to ensure operational stability.
  • Provide executive-level communication and reporting for high-impact changes.
Required Qualifications
  • 5+ years of ITIL Change Management / Change Enablement experience.
  • 5+ years leading enterprise Change Management processes, including CAB and ECAB.
  • Strong hands-on experience with ServiceNow Change Management and CAB Workbench.
  • Experience developing ITSM governance, policies, metrics, and reporting.
  • Knowledge of Incident, Problem, Release, CMDB, and Service Level Management.
  • Experience with audit, compliance, and IT controls.
  • Excellent communication, stakeholder management, and analytical skills.
Preferred
  • ITIL v4 Foundation Certification.
  • Public-sector or large enterprise IT environment experience.
 
If you are interested, feel free to reach out to me directly at paula.scott@honorvettech.com or call/text 551-233-1342
 
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About HonorVet Technologies

Sourced by ZipRecruiter

HonorVet Technologies, located in Fairfield, NJ, US, is a technology-driven company with a unique dimension - enhancing veteran engagement in the workforce. Founded with the goal of supporting and preserving professional veterans while satisfying the IT and professional needs of businesses, HonorVet Technologies brings a particular focus to diversity and veteran hiring, making it a standout player in the IT and Staffing industries. Functioning as a veteran-driven community entity, the firm offers IT staffing, bespoke development, and consulting services, with the aim of connecting talents with IT-related job opportunities.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Fairfield , NJ, US

Year founded

2015

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