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Itil Change Management Jobs in Raleigh, NC (NOW HIRING)

Astyra Corporation

ServiceNow Developer

Raleigh, NC · Remote

$68 - $70/hr

... management change management problem management and more. * Integration: Develop and maintain ... Basic understanding of ITIL v3 methodologies, Required 3 Years * Understanding of enterprise IT ...

Artech

ServiceNow Platform Administrator

Raleigh, NC · On-site

$50 - $52/hr

... ITIL certification. • Experience in two (2) or more of the following ServiceNow module areas: oCore Platform / ITSM modules: Incident, Change, Problem, Knowledge Management, and CMDB/CSDM • SPM ...

Artech Information System LLC

Desktop Support Level 1

Cary, NC · On-site

$18.75 - $23.75/hr

ITIL knowledge of V2 or V3. Especially on Service Desk, Incident, Problem, and Change Management Technical helpdesk or technical call center experience is necessary. Disciplined, systematic problem ...

VDart

Service Desk Lead

Morrisville, NC · On-site

... change management and all supporting activities associated with Application & Infra Management ... ITIL process definitions and implementation. • Automation in service delivery. • Ensure ...

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Itil Change Management information

See Raleigh, NC salary details

$11

$54

$78

How much do itil change management jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for itil change management in Raleigh, NC is $54.53, according to ZipRecruiter salary data. Most workers in this role earn between $42.74 and $68.70 per hour, depending on experience, location, and employer.

What are some common challenges faced by ITIL Change Management professionals, and how can they be addressed?

ITIL Change Management professionals often encounter challenges such as balancing the need for agility with the requirement for process rigor, managing resistance to change from stakeholders, and ensuring thorough documentation and communication throughout the change lifecycle. Successfully addressing these issues requires proactive stakeholder engagement, clear communication, and a deep understanding of both technical details and business impact. Teams often collaborate closely with operations, development, and project management departments to ensure changes align with organizational goals while minimizing disruption. Building strong relationships and continuously improving processes can help overcome common obstacles and enhance overall change success.

What are the key skills and qualifications needed to thrive in ITIL Change Management, and why are they important?

To thrive in ITIL Change Management, you need a solid understanding of IT Service Management principles, change processes, and risk assessment, often supported by an ITIL certification or equivalent experience. Familiarity with ITSM tools like ServiceNow, BMC Remedy, or Cherwell is commonly required, along with knowledge of change enablement software and reporting systems. Strong collaboration, analytical thinking, and clear communication are essential soft skills to excel in managing diverse stakeholders and complex changes. These competencies ensure changes are executed efficiently, risks are minimized, and IT systems remain stable and reliable.

What is an ITIL Change Management?

An ITIL Change Management job involves overseeing and coordinating changes to IT systems and services while minimizing risk and disruption. Professionals in this role follow ITIL best practices to assess, plan, test, and implement changes efficiently. They work closely with stakeholders, ensuring that all modifications align with business objectives and compliance requirements. Their responsibilities often include managing change requests, conducting impact assessments, and facilitating Change Advisory Board (CAB) meetings. The goal is to ensure a smooth transition while maintaining system stability and service continuity.

What are popular job titles related to Itil Change Management jobs in Raleigh, NC? For Itil Change Management jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Itil Change Management jobs in Raleigh, NC look for? The top searched job categories for Itil Change Management jobs in Raleigh, NC are:
Itil Change Management jobs near you
Infographic showing various Itil Change Management job openings in Raleigh, NC as of August 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 100% In-person job distribution, with an average salary of $113,432 per year, or $54.5 per hour.

NCDOT - Technical Specialist- Junior

Expert Technology Services

Raleigh, NC • On-site

$25.25 - $34/hr

Contractor

Re-posted 24 days ago

Job description

ServiceNow Technical Specialist for HRSD/WSD, ITOM, ITSM, and SPM 
Candidates must reside in NC, preferably within commuting distance to Raleigh.
 

***The candidate must come in to pick up his or her equipment on the first day at own expense. A candidate or a vendor representative must come in to drop off his or her equipment on the last day a town expense.

***There will be times when this position will be required for on-site meetings in the Raleigh area, but most of the work will be remote. The candidate will need to reside in North Carolina, preferably within commuting distance to Raleigh.

We are seeking an experienced and highly motivated ServiceNow Developer to join our dynamic team. The ideal candidate will have a strong background in designing, developing, and implementing ServiceNow applications and solutions. You will be responsible for customizing and configuring the ServiceNow platform to meet business needs, as well as providing ongoing support and maintenance

Key Responsibilities:

Design and Development: Create and manage ServiceNow applications and modules, including form design, workflow creation, and custom scripting.

Configuration: Customize ServiceNow modules and applications to fit the specific needs of the business, including incident management, change management, problem management, and more.

Integration: Develop and maintain integrations between ServiceNow and other systems or platforms using web services, APIs, or other integration tools.

Troubleshooting and Support: Identify and resolve issues with the ServiceNow platform, including debugging and troubleshooting problems with scripts, workflows, or integrations.

Documentation: Develop and maintain technical documentation for ServiceNow configurations, customizations, and integrations.

Collaboration: Work closely with business analysts, project managers, and end-users to understand requirements and provide solutions that meet their needs.

Best Practices: Implement best practices for ServiceNow development and administration, including coding standards, testing procedures, and change management processes.

Upgrades and Maintenance: Participate in system upgrades and maintenance activities, ensuring minimal disruption to business operations.

  Required/Desired Skills   SkillRequired /DesiredAmountof ExperienceProven ServiceNow experienceRequired3YearsWeb applications, networks, protocols and email (SMTP, POP3)Required3YearsBasic understanding of ITIL v3 methodologiesRequired3YearsUnderstanding of enterprise IT architectureRequired3YearsWorking knowledge of relational databasesRequired3YearsWeb Technologies (XML, HTML, JAVA Script, AJAX, CSS, HTTP, etc.)Required3YearsImpeccable time-management and record keepingRequired5YearsThe ability to take complex end-user requirements to codeRequired5YearsA positive can-do attitude & willingness to learnRequired5YearsA strong personal commitment to quality serviceRequired5YearsThe ability to work independently and with a teamRequired3YearsLDAP directories, such as: Active Directory, eDirectory, OpenLDAP.Required3YearsExcellent communicationRequired5Years