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It Support Assistant Jobs (NOW HIRING)

4Insite, LLC

IT & Support Lead

Sacramento, CA · On-site

$80K - $85K/yr

IT & Support Lead Compensation: $80,000-$85,000 per yearJob OverviewThe IT & Support Lead is ... Assist with daily ticket distribution and workload balancing across the support team.Coach and ...

August Bioservices

Manager, IT Support

Nashville, TN · On-site

The Manager, IT Support is responsible for leading IT support operations and ensuring reliable ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

priceline.com LLC

IT Support Specialist

Norwalk, CT · On-site

Two days in-office. IT Support Specialist Our Corporate IT team keeps Priceline employees ... Provide white-glove support to C-level executives, executive assistants, and other VIP stakeholders ...

Dexian DISYS

IT Support

San Jose, CA · On-site

$24 - $25/hr

IT Support San Jose, CA (100% Onsite) 12 + Months $24-$25/HR Role: First-level triage. Must Have: 0 - 2 yrs exp. Windows troubleshooting. Dexian stands at the forefront of Talent + Technology ...

Adistec Corp.

IT Support Technician

Miami, FL · On-site

$20.50 - $28.25/hr

Maintain accurate records of equipment assigned, transferred, replaced, repaired, and returned. * Assist with the day-to-day support and maintenance of the subsidiary's local IT infrastructure. * ...

COMAV LLC

IT Support Analyst

Victorville, CA · On-site

$28 - $35/hr

JOB SUMMARY The IT Analyst supports the Company's technology infrastructure, business applications ... Systems Administration & Security * Assist with user account creation, modification, termination ...

Herring Bank

IT Support II

Amarillo, TX · On-site

$19.75 - $27/hr

Dental insurance IT Support II Herring Bank is looking for an experienced and customer-focused ... Maintain physical and software access security standards. * Assist employees with training on ...

AMI HOLDINGS LLC

Specialist, IT Support

Atlanta, GA · On-site

Position Overview We are seeking an IT Support Specialist to join our team. Reporting to the ... Monitor system alerts and follow established procedures or escalate as appropriate. * Assist with ...

AMI HOLDINGS LLC

Specialist, IT Support

Atlanta, GA · On-site

Position Overview We are seeking an IT Support Specialist to join our team. Reporting to the ... Monitor system alerts and follow established procedures or escalate as appropriate. * Assist with ...

Jobtailor

IT Support Specialist

Los Angeles, CA · On-site

* Serve as the first point of contact for all IT support requests across the agency * Triage ... Support device imaging, setup, deployment, replacement, returns, and decommissioning * Assist with ...

DonorConnect

IT Support Specialist

Murray, UT · On-site

$23.20 - $29.03/hr

You will assist our Manager of Information Technology with the day-to-day operations of our IT program. You will be the go-to for any first level IT support issues including hardware and software ...

North State Bank

IT Support Specialist

Raleigh, NC · On-site

... * Assist with IT asset inventory, lifecycle management, and hardware/software deployments ... Support Business Operations * Provide technology and audio-visual support for meetings ...

Manpower

IT Support Specialist

Madison, WI · Hybrid

$23/hr

As an IT Support Specialist, you will be part of the IT department supporting the entire ... Manage equipment inventory, business applications, and applicable licensing * Assist with ...

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It Support Assistant information

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How much do it support assistant jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for it support assistant in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What is an IT Support Assistant?

IT Support Assistants are entry-level professionals who provide technical assistance and support to users experiencing computer, hardware, or software issues. They help troubleshoot problems, install and configure systems, and maintain IT equipment within an organization. Their role often includes responding to service requests, supporting network connectivity, and escalating more complex issues to higher-level IT staff. IT Support Assistants play a crucial part in ensuring smooth day-to-day technology operations for businesses or institutions.

What are the key skills and qualifications needed to thrive as an IT Support Assistant?

To thrive as an IT Support Assistant, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a diploma or certification in information technology. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong problem-solving skills, patience, and clear communication help you effectively assist users and manage technical issues. These skills ensure efficient resolution of IT problems, minimize downtime, and support smooth organizational operations.

What are some common challenges IT Support Assistants face when handling multiple support requests simultaneously?

IT Support Assistants often manage several user requests at once, which can be challenging when issues vary in complexity and urgency. Prioritizing tasks effectively and maintaining clear communication with users is essential to ensure timely resolution. Utilizing ticketing systems, collaborating closely with team members, and following established protocols can help manage workload efficiently. Developing strong organizational and multitasking skills will also aid in meeting user expectations and maintaining high service standards.

What is the difference between It Support Assistant vs Help Desk Technician?

AspectIt Support AssistantHelp Desk Technician
CertificationsCompTIA A+, Network+ (often preferred)CompTIA A+, HDI Support Center Analyst (preferred)
Work EnvironmentCorporate, educational, or small business IT supportHelp desk, call center, or remote support
Job ResponsibilitiesAssist with hardware/software issues, basic troubleshooting, user supportRespond to user inquiries, troubleshoot technical problems, escalate issues

Both roles involve technical support and require similar certifications, but an It Support Assistant typically works more directly with hardware and software in various environments, while a Help Desk Technician often handles remote user support and call center tasks. The roles are closely related and often overlap, but the focus and work setting can differ slightly.

Is IT support a good entry-level job?

IT Support Assistant roles are often suitable for entry-level job seekers, as they typically require basic technical skills, problem-solving abilities, and customer service experience. These positions provide opportunities to learn about hardware, software, and networking, and may lead to more advanced IT careers with relevant certifications like CompTIA A+ or Network+.

What cities are hiring for It Support Assistant jobs?

Cities with the most It Support Assistant job openings:

What are the most commonly searched types of It Support jobs?

The most popular types of It Support jobs are:

Who are the top companies hiring for It Support Assistant jobs?

The top employers for It Support Assistant jobs are:

What states have the most It Support Assistant jobs?

States with the most job openings for It Support Assistant jobs include:

What are popular job titles related to It Support Assistant jobs?

For It Support Assistant jobs, the most frequently searched job titles are:

Infographic showing various It Support Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.

IT Support Specialist

Huntington Beach, CA • On-site

SBT Global, Inc.
See more jobs at SBT Global, Inc.external

$6.0K/mo

Contractor

Posted 22 days ago

Job description

Company Description
Location: Huntington Beach, CA
Department: IT Support / End-User Services
Work Type: On-site, 5 days per week
Working Hours: 8:30 AM - 5:30 PM
Pay Rate: $6,000/month DOE
Contract: 6-month minimum; extension available
IT Specialist
Job Posting Description
Position Summary
The IT Specialist will provide reliable day-to-day technology support across the organization, with a strong focus on customer service, endpoint support, asset management, procurement coordination, and Apple device administration. This role is responsible for supporting employees with hardware, software, account, and connectivity needs while maintaining accurate technology records and assisting with IT purchasing, vendor coordination, and agreement review. The ideal candidate is detail-oriented, service-minded, and comfortable working in a mixed Windows and macOS environment, including JAMF and IRU-related Mac device management and configuration.
Job Description
Key Responsibilities
  • Provide responsive first-level and general IT support for employees, including troubleshooting hardware, software, network, printer, mobile device, and conference room technology issues.
  • Deliver a high level of customer service by communicating clearly, following up on requests, documenting resolutions, and ensuring users receive timely support.
  • Support employee onboarding, offboarding, device deployment, account setup, access coordination, equipment recovery, and related IT service requests.
  • Maintain accurate IT asset records, including laptops, desktops, monitors, peripherals, mobile devices, software licenses, accessories, and assigned equipment.
  • Assist with IT asset lifecycle activities such as inventory tracking, device assignment, equipment replacement, returns, repairs, warranty coordination, and disposal preparation.
  • Coordinate IT procurement activities, including collecting requirements, obtaining quotes, preparing purchase requests, tracking orders, reviewing vendor agreements, and supporting renewal or contract documentation.
  • Review procurement-related details such as pricing, quantities, agreement terms, service coverage, renewal dates, and vendor documentation for accuracy before internal approval.
  • Configure, deploy, and support Mac devices using JAMF and IRU-related management workflows, including enrollment, device profiles, application installation, security configuration, and user setup.
  • Assist with Windows device configuration, software installation, endpoint updates, basic security settings, and standard desktop support tasks.
  • Document support procedures, asset processes, procurement steps, and technical workflows to improve team efficiency and knowledge sharing.
  • Collaborate with internal IT team members, vendors, and business departments to resolve issues, complete service requests, and support ongoing technology operations.

Qualifications
  • Previous experience in IT support, help desk, desktop support, technical operations, or a similar customer-facing technology role.
  • Strong customer service skills with the ability to communicate technical information clearly to non-technical users.
  • Working knowledge of Windows and macOS devices, Microsoft 365 applications, common business software, printers, peripherals, and basic networking concepts.
  • Experience with IT asset tracking, inventory management, equipment assignment, or hardware lifecycle support.
  • Ability to support procurement-related tasks, including quote review, purchase request preparation, vendor communication, agreement review, and order tracking.
  • Hands-on experience with Mac device setup, configuration, troubleshooting, and management through JAMF, IRU, or similar Apple device management tools.
  • Strong attention to detail, organization, follow-through, and documentation habits.
  • Ability to prioritize multiple requests, work independently, and escalate issues appropriately when needed.

Preferred Qualifications
  • Experience supporting a corporate IT environment with both Windows and Apple devices.
  • Familiarity with Microsoft Entra ID, Intune, Exchange Online, SharePoint, Teams, or other Microsoft 365 administration tools.
  • Experience with ticketing systems, procurement systems, asset management platforms, or vendor management processes.
  • Knowledge of Apple Business Manager, JAMF policies, configuration profiles, app deployment, device enrollment, FileVault, and Mac security settings.
  • Exposure to IT compliance, software licensing, warranty management, lease tracking, or equipment replacement programs.
  • Ability to create clear user instructions, internal documentation, checklists, and standard operating procedures.
  • Core Competencies
  • Customer-focused support mindset
  • Strong attention to detail and accuracy
  • Clear written and verbal communication
  • Problem-solving and troubleshooting ability
  • Ownership, accountability, and follow-through
  • Ability to manage competing priorities in a fast-paced environment
  • Collaboration with internal teams, external vendors, and business users
  • Education and Experience
    Associate's or bachelor's degree in Information Technology, Computer Science, Business Technology, or a related field is preferred. Equivalent hands-on IT support experience will also be considered. One to three years of related experience in IT support, asset management, procurement coordination, Apple device support, or a similar technical role is preferred.

Additional Information
All your information will be kept confidential according to EEO guidelines.

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