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It Support Assistant Jobs (NOW HIRING)

WESLEY COMMONS

IT Support Assistant

Greenwood, SC

$15.25 - $20.25/hr

We are currently seeking a part time, reliable, and skill IT Support Assistant to join our team at Wesley Commons! This is a hands-on position that combines on-site troubleshooting with remote user ...

mcw

IT Support Tech

Atlanta, GA · On-site

$20.75 - $28.25/hr

The IT Support Technician provides comprehensive technical support across the organization ... Network & Infrastructure Support: * Assist with LAN/WAN, Wi-Fi, VOIP, and connectivity ...

Telos Corporation

IT Support Assistant, 2

El Paso, TX · On-site

$14.50 - $19.25/hr

Job Title IT Support Assistant, 2 The most security-conscious organizations trust Telos Corporation to protect their vital IT assets. The reputation of our company rests on the quality of our ...

Common Point

IT Support Assistant Intern

Loganville, GA · On-site

$14.25 - $19/hr

The IT Support Intern assists the technology team in maintaining, troubleshooting, and improving ... Maintain accurate logs of IT requests, incidents, and resolutions. * Assist in inventory management ...

New

Trulieve

IT Support Tech

Tallahassee, FL · On-site

$19.50 - $26.50/hr

Troubleshoot network-related issues and assist with MDM platform management. * Collaborate with IT Service Management to ensure a seamless support experience. * Audit and streamline manual software ...

Ivy Tech Community College

IT Support

Columbus, IN · On-site

$20 - $27.50/hr

The IT Support role involves providing technical and user support, processing IT Helpdesk cases ... Help identify network security vulnerabilities. • Assist in moving equipment as assigned.

TSTC

Part-Time IT Support Assistant

Arlington, VA

$18 - $30/hr

TSTC is looking for a dependable, customer-focused IT Support Desk Analyst to serve as the first ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

PHILLIPS PROGRAMS

Technology Support Assistant

Laurel, MD

$16 - $21.25/hr

Title: Tech Support Assistant ~ Special Education Position Type: Full-time Location: Laurel, Maryland What we do and offer our team: PHILLIPS PROGRAMS Schools are private special education day ...

Telos Corporation

IT Support Assistant, 2

El Paso, TX

$14.50 - $19.25/hr

High school diploma Basic training in IT support, to include relevant on the job training 1-2 years relative experience DOD Public Trust Clearance (or ability to obtain) Qualifications: Excellent ...

HDR

IT Support Specialist

Sioux Falls, SD · On-site

In the role of IT Support Specialist, we'll count on you to ... Apply technology to address business needs and constraints * Assist staff to achieve efficient and ...

ProTek IT Solutions

IT Support Specialist

Clearwater, FL · Remote

$60K - $100K/yr

We are an IT Managed Service Provider seeking a skilled Sys Admin / IT Support Specialist. Our clients are small--to medium-sized businesses throughout the US. Work is primarily performed remotely ...

United Ag & Turf NE, LLC

IT Support

Plattsburgh, NY · On-site

$58K - $65K/yr

This candidate is responsible for supporting all information technology needs across the ... Travel to remote locations as needed * Assist with hardware installations (monitors, keyboards ...

American Technology Consulting

IT Support

Boise, ID · On-site

$20.50 - $28/hr

Works with IT colleagues to assist in coordinating equipment shipments and receivables as well as ... Three years of IT support experience. * Bachelor's Degree preferred. Knowledge, Skills, and ...

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It Support Assistant information

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How much do it support assistant jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for it support assistant in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What are some common challenges IT Support Assistants face when handling multiple support requests simultaneously?

IT Support Assistants often manage several user requests at once, which can be challenging when issues vary in complexity and urgency. Prioritizing tasks effectively and maintaining clear communication with users is essential to ensure timely resolution. Utilizing ticketing systems, collaborating closely with team members, and following established protocols can help manage workload efficiently. Developing strong organizational and multitasking skills will also aid in meeting user expectations and maintaining high service standards.

What is the difference between It Support Assistant vs Help Desk Technician?

AspectIt Support AssistantHelp Desk Technician
CertificationsCompTIA A+, Network+ (often preferred)CompTIA A+, HDI Support Center Analyst (preferred)
Work EnvironmentCorporate, educational, or small business IT supportHelp desk, call center, or remote support
Job ResponsibilitiesAssist with hardware/software issues, basic troubleshooting, user supportRespond to user inquiries, troubleshoot technical problems, escalate issues

Both roles involve technical support and require similar certifications, but an It Support Assistant typically works more directly with hardware and software in various environments, while a Help Desk Technician often handles remote user support and call center tasks. The roles are closely related and often overlap, but the focus and work setting can differ slightly.

What are the key skills and qualifications needed to thrive as an IT Support Assistant, and why are they important?

To thrive as an IT Support Assistant, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a diploma or certification in information technology. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong problem-solving skills, patience, and clear communication help you effectively assist users and manage technical issues. These skills ensure efficient resolution of IT problems, minimize downtime, and support smooth organizational operations.

What are IT Support Assistants?

IT Support Assistants are entry-level professionals who provide technical assistance and support to users experiencing computer, hardware, or software issues. They help troubleshoot problems, install and configure systems, and maintain IT equipment within an organization. Their role often includes responding to service requests, supporting network connectivity, and escalating more complex issues to higher-level IT staff. IT Support Assistants play a crucial part in ensuring smooth day-to-day technology operations for businesses or institutions.
What cities are hiring for It Support Assistant jobs? Cities with the most It Support Assistant job openings:
What are the most commonly searched types of It Support jobs? The most popular types of It Support jobs are:
What states have the most It Support Assistant jobs? States with the most job openings for It Support Assistant jobs include:
Infographic showing various It Support Assistant job openings in the United States as of June 2026, with employment types broken down into 3% As Needed, 75% Full Time, 20% Part Time, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.
IT Support Assistant

IT Support Assistant

WESLEY COMMONS

Greenwood, SC

$15.25 - $20.25/hr

Part-time

Posted 8 days ago

Job description

We are currently seeking a part time, reliable, and skill IT Support Assistant to join our team at Wesley Commons! This is a hands-on position that combines on-site troubleshooting with remote user assistance - perfect for someone with basic networking IT experience and a customer-first attitude!

Key Responsibilities:

  • Troubleshoot electronics, including televisions, phones, and associated devices
  • Communicate clearly with end users to resolve technical issues
  • Basic networking needs
  • Other job duties as assigned

Requirements:

  • Strong troubleshooting and problem solving skills
  • Excellent communication and customer service skills
  • Proficient in MS Office applications
  • Proficient with Apple, Android, Windows 10, and Windows 11 operating systems
  • Ability to multi-task
  • Experience or IT networking education preferred

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