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It Support Assistant Jobs in Colorado (NOW HIRING)

mcw

IT Support Tech

Milwaukee, WI · On-site

$21.25 - $29/hr

The IT Support Technician provides comprehensive technical support across the organization ... Network & Infrastructure Support: * Assist with LAN/WAN, Wi-Fi, VOIP, and connectivity ...

Mister Car Wash

IT Support Tech

Milwaukee, WI · On-site

$21.25 - $29/hr

The IT Support Technician provides comprehensive technical support across the organization ... Network & Infrastructure Support: * Assist with LAN/WAN, Wi-Fi, VOIP, and connectivity ...

Exclusive Resorts, LLC

IT Support Analyst

Denver, CO · On-site

ExclusiveResorts is seeking an IT Support Analyst to join our Engineering Operations team. The ... This role will occasionally assist with the following: assist with Windows Server and AWS/Azure ...

Rocket Lab Corporation

Lead, IT Support

Littleton, CO · On-site

Our hardworking IT team is a group of flexible problem-solvers working in a fast-paced environment, but who also thrive under the challenge of supporting all our proprietary systems and people, from ...

Rocket Lab Corporation

Lead, IT Support

Littleton, CO · On-site

As the IT Support - Team Lead, you will oversee the day-to-day functions of the Service Desk ... This dedicated resource is intended solely to assist job seekers with disabilities whose disability ...

PTA Plastics

IT Support Technician

Longmont, CO · On-site

$25 - $32/hr

The IT Support Technician I will troubleshoot technical issues, deploy hardware, assist with onboarding, and work closely with internal employees and higher-tier IT resources to ensure reliable ...

HEI Civil - Colorado

IT Support Analyst

Castle Rock, CO · On-site

$50K - $65K/yr

We are looking to hire an experienced IT Support Analyst to join our team! Responsibilities ... mobile device management. * Assist with technology procurement, including researching and ...

Exclusive Resorts LLC

IT Support Analyst

Denver, CO · On-site

$65K - $75K/yr

This role will occasionally assist with the following: * Assists with Windows Server and AWS/Azure ... IT service desk or technical support role. * CompTIA A+ certification preferred. * Experience ...

Undisclosed

IT Support Specialist

Edwards, CO · On-site

$60K/yr

FTS is seeking a full-time IT Support Technician to provide remote and onsite end user technical support, network and system troubleshooting and project services to its clients. This position will ...

LJA Engineering, Inc.

IT Support Specialist

Denver, CO · On-site

$34 - $38/hr

As an IT Support Specialist at LJA in our IT department, you will be responsible for providing technical support to local and regional end users with a primary focus on diagnosing and resolving ...

Exclusive Resorts LLC.

IT Support Analyst

Denver, CO · On-site

$65K - $75K/yr

This role will occasionally assist with the following: * Assists with Windows Server and AWS/Azure ... IT service desk or technical support role. * CompTIA A+ certification preferred. * Experience ...

Urban Sky

IT Support Engineer

Denver, CO · On-site

They are seeking an IT Support Engineer to enhance their IT environment, ensuring smooth operations ... queue • Assist with employee onboarding and offboarding, including device setup, account ...

LJA Engineering

IT Support Specialist

Denver, CO · On-site

$34 - $38/hr

As an IT Support Specialist at LJA in our IT department, you will be responsible for providing technical support to local and regional end users with a primary focus on diagnosing and resolving ...

LJA Engineering

IT Support Specialist

Denver, CO · On-site

$34 - $38/hr

As an IT Support Specialist at LJA in our IT department, you will be responsible for providing technical support to local and regional end users with a primary focus on diagnosing and resolving ...

South metro

IT Support Specialist

Centennial, CO · On-site

$72K - $85K/yr

IT Support Specialist CLOSES ON September 18th, 2026 REPORTS TO: Technology Manager DIVISION: Technical Services FLSA CLASSIFICAION: Non-exempt SALARY GRADE : 13 SALARY RANGE : $72,194-$85,305 We are ...

South metro

IT Support Specialist

Centennial, CO · On-site

$72K - $85K/yr

IT Support Specialist CLOSES ON September 18th, 2026 REPORTS TO: Technology Manager DIVISION: Technical Services FLSA CLASSIFICAION: Non-exempt SALARY GRADE : 13 SALARY RANGE : $72,194-$85,305 We are ...

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All JobsIt Support JobsIt Support Assistant JobsIt Support Assistant Jobs in Colorado

It Support Assistant information

See Colorado salary details

$10

$16

$23

How much do it support assistant jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for it support assistant in Colorado is $16.33, according to ZipRecruiter salary data. Most workers in this role earn between $14.13 and $18.27 per hour, depending on experience, location, and employer.

What is an IT Support Assistant?

IT Support Assistants are entry-level professionals who provide technical assistance and support to users experiencing computer, hardware, or software issues. They help troubleshoot problems, install and configure systems, and maintain IT equipment within an organization. Their role often includes responding to service requests, supporting network connectivity, and escalating more complex issues to higher-level IT staff. IT Support Assistants play a crucial part in ensuring smooth day-to-day technology operations for businesses or institutions.

What are the key skills and qualifications needed to thrive as an IT Support Assistant?

To thrive as an IT Support Assistant, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a diploma or certification in information technology. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong problem-solving skills, patience, and clear communication help you effectively assist users and manage technical issues. These skills ensure efficient resolution of IT problems, minimize downtime, and support smooth organizational operations.

What are some common challenges IT Support Assistants face when handling multiple support requests simultaneously?

IT Support Assistants often manage several user requests at once, which can be challenging when issues vary in complexity and urgency. Prioritizing tasks effectively and maintaining clear communication with users is essential to ensure timely resolution. Utilizing ticketing systems, collaborating closely with team members, and following established protocols can help manage workload efficiently. Developing strong organizational and multitasking skills will also aid in meeting user expectations and maintaining high service standards.

What is the difference between It Support Assistant vs Help Desk Technician?

AspectIt Support AssistantHelp Desk Technician
CertificationsCompTIA A+, Network+ (often preferred)CompTIA A+, HDI Support Center Analyst (preferred)
Work EnvironmentCorporate, educational, or small business IT supportHelp desk, call center, or remote support
Job ResponsibilitiesAssist with hardware/software issues, basic troubleshooting, user supportRespond to user inquiries, troubleshoot technical problems, escalate issues

Both roles involve technical support and require similar certifications, but an It Support Assistant typically works more directly with hardware and software in various environments, while a Help Desk Technician often handles remote user support and call center tasks. The roles are closely related and often overlap, but the focus and work setting can differ slightly.

Is IT support a good entry-level job?

IT Support Assistant roles are often suitable for entry-level job seekers, as they typically require basic technical skills, problem-solving abilities, and customer service experience. These positions provide opportunities to learn about hardware, software, and networking, and may lead to more advanced IT careers with relevant certifications like CompTIA A+ or Network+.

What are the most commonly searched types of It Support jobs in Colorado?

The most popular types of It Support jobs in Colorado are:

What cities in Colorado are hiring for It Support Assistant jobs?

Cities in Colorado with the most It Support Assistant job openings:

Infographic showing various It Support Assistant job openings in Colorado as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, 1% Temporary, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $33,959 per year, or $16.3 per hour.

IT Support Tech

Milwaukee, WI • On-site

mcw
Construction • 1 - 10 employees
Learn more about mcwexternal

$21.25 - $29/hr

Full-time

Posted 20 days ago

Job description

We’re currently seeking an IT Support Tech to join our team!

The IT Support Technician provides comprehensive technical support across the organization, ensuring consistent, secure, and responsive IT operations. This role serves both onsite and remote users by resolving hardware, software, and network issues independently and collaboratively. With increased scope and autonomy, it contributes to system deployment, infrastructure reliability, and documentation that empowers end users and junior technicians.

What You Will Do:

Technical Support & Troubleshooting: 

  • Deliver Tier 1–2 support for internal users across multiple sites.
  • Resolve a broad range of hardware and software issues via the service desk.
  • Independently diagnose and troubleshoot complex problems; escalate where necessary.
  • Foster relationships with end users through responsive communication and issue resolution.

System Configuration & Maintenance:

  • Build and configure systems including desktops, laptops, and peripheral devices.
  • Perform Installs, updates, patching, and preventative maintenance of software and IT assets per company standards.
  • Support lifecycle management of IT equipment across locations.

Network & Infrastructure Support:

  • Assist with LAN/WAN, Wi-Fi, VOIP, and connectivity troubleshooting.
  • Monitor and maintain network devices, addressing routine performance issues.
  • Contribute to infrastructure improvements and system reliability.

Documentation & Field Support:

  • Develop and update technical documentation and user guides.
  • Maintain service records in the ticketing platform.

Note: The job duties above provide a general sense of the role; though, additional duties may be assigned as necessary.

How You Will Shine:

Education:

  • High school diploma or GED required.
  • Associate’s degree in Information Technology or a related field preferred.

Experience:

  • Minimum of 2 years of experience in IT support or a related technical role.
  • Familiarity with Microsoft Office Suite and service desk platforms.
  • Experience supporting diverse IT environments and troubleshooting hardware/software issues.
  • Licenses/Certifications (preferred):

  • CompTIA Fundamentals +/ CompTIA A + or Comparable.

Ability to Travel:

  • Up to 25%

Knowledge, Skills, & Abilities:

  • Strong desire to learn and grow in a technical environment.
  • Excellent customer service and organizational skills.
  • Effective written and verbal communication abilities.
  • Ability to multi-task and manage time efficiently.
  • Proficiency in supporting diverse networks and IT systems.
  • Willingness to travel frequently and adjust to changing schedules.

Apply