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It Support Assistant Jobs in Utah (NOW HIRING)

IT Helpdesk Intern

Saint George, UT · On-site

$13.25 - $17.75/hr

Helpdesk & Support : Assist with basic helpdesk tickets, workstation setup, and hardware deployment under the guidance of the IT team, helping resolve routine requests efficiently and accurately.

IT Helpdesk Intern

Saint George, UT · On-site

$13.25 - $17.75/hr

Helpdesk & Support : Assist with basic helpdesk tickets, workstation setup, and hardware deployment under the guidance of the IT team, helping resolve routine requests efficiently and accurately.

IT Support Specialist

Murray, UT · On-site

$23.20 - $29.03/hr

You will assist our Manager of Information Technology with the day-to-day operations of our IT program. You will be the go-to for any first level IT support issues including hardware and software ...

IT Support Technician

Price, UT

$19.50 - $26.75/hr

May also assist with network infrastructure tasks as directed by the ITS Leader. * Participate in ... IT support, help desk, or desktop support environment preferred. * Healthcare IT experience ...

IT Support Specialist

Murray, UT · On-site

$23.20 - $29.03/hr

You will assist our Manager of Information Technology with the day-to-day operations of our IT program. You will be the go-to for any first level IT support issues including hardware and software ...

IT Support Technician

Price, UT · On-site

$19.50 - $26.75/hr

May also assist with network infrastructure tasks as directed by the ITS Leader. * Participate in ... IT support, help desk, or desktop support environment preferred. * Healthcare IT experience ...

You will assist our Manager of Information Technology with the day-to-day operations of our IT program. You will be the go-to for any first level IT support issues including hardware and software ...

IT Support

South Jordan, UT · On-site

$24 - $26/hr

Title: IT Customer Support Location: South Jordan, UT, 84095 Duration: 12+ Months Pay: $25/hr on W2 Executive Summary: The IT Service Desk Agent is the first point of contact for end users seeking ...

IT Support

South Jordan, UT · On-site

$20.50 - $28.25/hr

The IT Service Desk Agent is the first point of contact for end users seeking IT support through phone and live chat channels in a fast-paced 24x7x365 environment. * This role is responsible for ...

IT Support Specialist

Holladay, UT · On-site

$60 - $80/hr

... * Assist with user accounts, permissions, and system access in partnership with the Systems ... in IT support, help desk, or service desk environments * Strong working knowledge of Windows and ...

UT · On-site

IT Support Administrator Mode of Job: 5 Day Onsite Location: Draper UTAH Country: United States ... Assist in the upkeep of office meeting room technologies (AV) ● Collaborating with cross ...

Experience using AI-powered tools (e.g., Microsoft Copilot, Claude, AI assistants) to troubleshoot ... Basic * 3+ years of experience in an IT Help Desk, desktop support, or technical support position

And if that resonates with you, we'd love for you to apply! We're looking for an IT support engineer with a few years experience to help our teams across a variety of tech support needs related to ...

And if that resonates with you, we'd love for you to apply! We're looking for an IT support engineer with a few years experience to help our teams across a variety of tech support needs related to ...

And if that resonates with you We're looking for an IT support engineer with a few years experience to help our teams across a variety of tech support needs related to desktops/laptops, phone systems ...

And if that resonates with you, we'd love for you to apply! We're looking for an IT support engineer with a few years experience to help our teams across a variety of tech support needs related to ...

IT Technician Intern

Park City, UT · On-site

$15.75 - $21/hr

In this role, you will assist with day-to-day IT operations, troubleshoot hardware and software issues, and provide hands-on support to enterprise teams, including C-suite executives. Working ...

Title: IT Customer Support Location: South Jordan, UT Duration: 6-12 Months Executive Summary: The IT Service Desk Agent is the first point of contact for end users seeking IT support through phone ...

IT Technical Support

Provo, UT · On-site

$20.50 - $28/hr

... and support of information technology resources. They respond to telephone calls, email and ... They assist with maintaining systems, applications, security, and network configurations. They ...

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It Support Assistant information

See Utah salary details

$9

$15

$23

How much do it support assistant jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for it support assistant in Utah is $15.84, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.69 per hour, depending on experience, location, and employer.

What is an IT Support Assistant?

IT Support Assistants are entry-level professionals who provide technical assistance and support to users experiencing computer, hardware, or software issues. They help troubleshoot problems, install and configure systems, and maintain IT equipment within an organization. Their role often includes responding to service requests, supporting network connectivity, and escalating more complex issues to higher-level IT staff. IT Support Assistants play a crucial part in ensuring smooth day-to-day technology operations for businesses or institutions.

What are the key skills and qualifications needed to thrive as an IT Support Assistant?

To thrive as an IT Support Assistant, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a diploma or certification in information technology. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong problem-solving skills, patience, and clear communication help you effectively assist users and manage technical issues. These skills ensure efficient resolution of IT problems, minimize downtime, and support smooth organizational operations.

What are some common challenges IT Support Assistants face when handling multiple support requests simultaneously?

IT Support Assistants often manage several user requests at once, which can be challenging when issues vary in complexity and urgency. Prioritizing tasks effectively and maintaining clear communication with users is essential to ensure timely resolution. Utilizing ticketing systems, collaborating closely with team members, and following established protocols can help manage workload efficiently. Developing strong organizational and multitasking skills will also aid in meeting user expectations and maintaining high service standards.

What is the difference between It Support Assistant vs Help Desk Technician?

AspectIt Support AssistantHelp Desk Technician
CertificationsCompTIA A+, Network+ (often preferred)CompTIA A+, HDI Support Center Analyst (preferred)
Work EnvironmentCorporate, educational, or small business IT supportHelp desk, call center, or remote support
Job ResponsibilitiesAssist with hardware/software issues, basic troubleshooting, user supportRespond to user inquiries, troubleshoot technical problems, escalate issues

Both roles involve technical support and require similar certifications, but an It Support Assistant typically works more directly with hardware and software in various environments, while a Help Desk Technician often handles remote user support and call center tasks. The roles are closely related and often overlap, but the focus and work setting can differ slightly.

Is IT support a good entry-level job?

IT Support Assistant roles are often suitable for entry-level job seekers, as they typically require basic technical skills, problem-solving abilities, and customer service experience. These positions provide opportunities to learn about hardware, software, and networking, and may lead to more advanced IT careers with relevant certifications like CompTIA A+ or Network+.

What are the most commonly searched types of It Support jobs in Utah?

The most popular types of It Support jobs in Utah are:

What cities in Utah are hiring for It Support Assistant jobs?

Cities in Utah with the most It Support Assistant job openings:

Infographic showing various It Support Assistant job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 28% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $32,941 per year, or $15.8 per hour.

IT Helpdesk Intern

Saint George, UT • On-site

$13.25 - $17.75/hr

Part-time, Internship

Posted 17 days ago


Job description

RAM Aerospace has been powering flight and space exploration since 1975, delivering precision solenoids, valves, actuators, LVDTs, and RVDTs for commercial, defense, and space applications. Operating from facilities in St. George, Utah and Valencia, California, we build mission-critical components that the world's leading aerospace programs depend on. Join a team that builds the future of aerospace, on time, with excellence. Your career takes off here!
As an IT Helpdesk Intern at RAM Aerospace, you will gain hands-on experience supporting the technology that keeps our engineering and manufacturing teams running. Working under the supervision of the IT team, you will assist with day-to-day helpdesk requests, workstation setup, hardware deployment, and inventory management. This part-time role is a great fit for a student looking to build real-world IT support experience in a fast-paced, technical environment.
Duties and Responsibilities
  • Helpdesk & Support: Assist with basic helpdesk tickets, workstation setup, and hardware deployment under the guidance of the IT team, helping resolve routine requests efficiently and accurately.
  • Inventory & Documentation: Support IT inventory tracking and maintain accurate documentation of equipment, tickets, and support activities.
  • General IT Support: Assist with other entry-level IT support tasks as assigned, gaining exposure to the broader responsibilities of the IT department.

Requirements
  • Legal: Must be able to pass a comprehensive criminal background check and drug screening.
  • ITAR: Must be a U.S. citizen or national, U.S. permanent resident (current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum (due to ITAR requirements).
  • Currently pursuing a degree in Information Technology, Computer Science, or a related field.
  • Basic understanding of computer hardware, software, and troubleshooting fundamentals.
  • Strong communication skills and a customer service mindset.
  • Ability to commit to a consistent part-time schedule.
  • Eager to learn, detail-oriented, and comfortable working under supervision in a fast-paced environment.

EEO (Equal Employment Opportunity)
RAM Aerospace is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. In addition, it is the policy of RAM Aerospace to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works.
We welcome former military and law enforcement applicants!