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It Support Assistant Jobs in Tennessee (NOW HIRING)

GDI Infotech

IT SUpport Engineer

Nashville, TN · On-site

Accurately document work and manage tickets using MSP best practices * Assist with deployments, upgrades, and IT projects as needed What We're Looking For * Strong foundational IT support experience ...

August Bioservices

Manager, IT Support

Nashville, TN · On-site

The Manager, IT Support is responsible for leading IT support operations and ensuring reliable ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

August Bioservices

Manager, IT Support

Nashville, TN

The Manager, IT Support is responsible for leading IT support operations and ensuring reliable ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

Metric DCX

IT Support Specialist

Nashville, TN · On-site

IT Support Specialist - Nashville About the Role We are seeking an IT Support Specialist to join an ... Key Responsibilities * Assist with the deployment of PCs, laptops, iPads, VOIP phones, and related ...

Nextech

IT Support Specialist

Franklin, TN · On-site

Configure, deploy, and support desktops, laptops, mobile devices, and related hardware. * Assist ... Stay current on emerging technologies, security practices, and IT support trends. Required Skills

August Bioservices

Manager, IT Support

Nashville, TN · On-site

The Manager, IT Support is responsible for leading IT support operations and ensuring reliable ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

Silver Hills Bakery

IT Support Specialist

Rossville, TN · On-site

Position: IT Support Specialist - Level 2 Reports to: IT Support Team Lead We are looking for an IT Support Specialist II to join our IT Team! This role is responsible for providing Level 2 technical ...

Silver Hills Bakery

IT Support Specialist

Rossville, TN · On-site

Position: IT Support Specialist - Level 2 Reports to: IT Support Team Lead We are looking for an IT Support Specialist II to join our IT Team! This role is responsible for providing Level 2 technical ...

Silver Hills Bakery

IT Support Specialist

Rossville, TN · On-site

Position: IT Support Specialist - Level 2 Reports to: IT Support Team Lead We are looking for an IT Support Specialist II to join our IT Team! This role is responsible for providing Level 2 technical ...

Revel Staffing

IT Support Supervisor

Memphis, TN · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

TechnologyAdvice

IT Support Engineer

Nashville, TN · On-site

The opportunity The IT Support Engineer will play a key role in delivering reliable, hands-on technology support across the organization. This position owns day-to-day ticket management, technical ...

FirstBank

IT Support Specialist

Nashville, TN · On-site

This IT support includes responding to incoming incidents via multiple contact points and remote IT problem solving, coordinating hardware and software for new hires, terminations, and transfers ...

Truxton

IT Support Technician

Nashville, TN · On-site

$20.75 - $28.50/hr

Description The IT Support Technician serves as the primary frontline support contact for Truxton employees, providing timely assistance with workstation, software, mobile device, printer, telephony ...

Careers at Truxton

IT Support Technician

Nashville, TN · On-site

$20.75 - $28.50/hr

The IT Support Technician serves as the primary frontline support contact for Truxton employees, providing timely assistance with workstation, software, mobile device, printer, telephony, account ...

HCTec

IT Support Analyst I

Hohenwald, TN · On-site

Document and maintain a knowledge base of common issues and solutions. Assist with the testing and implementation of new software and hardware. 24/7 On-Call IT Support rotation. Travel to client ...

HCTec

IT Support Analyst I

Hohenwald, TN · Hybrid

Document and maintain a knowledge base of common issues and solutions. Assist with the testing and implementation of new software and hardware. 24/7 On-Call IT Support rotation. Travel to client ...

Nesco Resource

IT Support Specialist

Nashville, TN · On-site

Nesco Resource is seeking a skilled and motivated IT Support Specialist to provide world-class ... • Assist users with installing, configuring, and troubleshooting common applications (e.g ...

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All JobsIt Support JobsIt Support Assistant JobsIt Support Assistant Jobs in Tennessee

It Support Assistant information

See Tennessee salary details

$9

$15

$22

How much do it support assistant jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for it support assistant in Tennessee is $15.76, according to ZipRecruiter salary data. Most workers in this role earn between $13.65 and $17.60 per hour, depending on experience, location, and employer.

What is an IT Support Assistant?

IT Support Assistants are entry-level professionals who provide technical assistance and support to users experiencing computer, hardware, or software issues. They help troubleshoot problems, install and configure systems, and maintain IT equipment within an organization. Their role often includes responding to service requests, supporting network connectivity, and escalating more complex issues to higher-level IT staff. IT Support Assistants play a crucial part in ensuring smooth day-to-day technology operations for businesses or institutions.

What are the key skills and qualifications needed to thrive as an IT Support Assistant?

To thrive as an IT Support Assistant, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a diploma or certification in information technology. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong problem-solving skills, patience, and clear communication help you effectively assist users and manage technical issues. These skills ensure efficient resolution of IT problems, minimize downtime, and support smooth organizational operations.

What are some common challenges IT Support Assistants face when handling multiple support requests simultaneously?

IT Support Assistants often manage several user requests at once, which can be challenging when issues vary in complexity and urgency. Prioritizing tasks effectively and maintaining clear communication with users is essential to ensure timely resolution. Utilizing ticketing systems, collaborating closely with team members, and following established protocols can help manage workload efficiently. Developing strong organizational and multitasking skills will also aid in meeting user expectations and maintaining high service standards.

What is the difference between It Support Assistant vs Help Desk Technician?

AspectIt Support AssistantHelp Desk Technician
CertificationsCompTIA A+, Network+ (often preferred)CompTIA A+, HDI Support Center Analyst (preferred)
Work EnvironmentCorporate, educational, or small business IT supportHelp desk, call center, or remote support
Job ResponsibilitiesAssist with hardware/software issues, basic troubleshooting, user supportRespond to user inquiries, troubleshoot technical problems, escalate issues

Both roles involve technical support and require similar certifications, but an It Support Assistant typically works more directly with hardware and software in various environments, while a Help Desk Technician often handles remote user support and call center tasks. The roles are closely related and often overlap, but the focus and work setting can differ slightly.

Is IT support a good entry-level job?

IT Support Assistant roles are often suitable for entry-level job seekers, as they typically require basic technical skills, problem-solving abilities, and customer service experience. These positions provide opportunities to learn about hardware, software, and networking, and may lead to more advanced IT careers with relevant certifications like CompTIA A+ or Network+.

What are the most commonly searched types of It Support jobs in Tennessee?

The most popular types of It Support jobs in Tennessee are:

What cities in Tennessee are hiring for It Support Assistant jobs?

Cities in Tennessee with the most It Support Assistant job openings:

Infographic showing various It Support Assistant job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $32,775 per year, or $15.8 per hour.

IT SUpport Engineer

Nashville, TN • On-site

GDI Infotech
IT Services • 51 - 200 employees
Learn more about GDI Infotechexternal

Contractor

Re-posted 9 days ago

Job description

IT Support Engineer
Location: Nashville, TN (Hybrid)
Employment Type: Direct Hire or Contract-to-Hire
We are a growing Managed Service Provider supporting clients across multiple industries and are seeking an IT Support Engineer who enjoys hands-on technical work, direct client interaction, and the fast pace of an MSP environment.
What You'll Do
  • Provide technical support across multiple client environments, both remotely and onsite
  • Troubleshoot hardware, software, endpoint, and connectivity issues
  • Act as a client-facing technical resource with clear, professional communication
  • Accurately document work and manage tickets using MSP best practices
  • Assist with deployments, upgrades, and IT projects as needed

What We're Looking For
  • Strong foundational IT support experience, including desktop and endpoint support
  • Comfort working directly with clients and managing priorities across environments
  • Familiarity with Windows operating systems and common business applications
  • Organized, accountable, and eager to learn
  • Prior MSP or client-facing IT experience preferred

Why This Role
  • Exposure to a variety of technologies and client environments
  • Opportunity for technical growth and long-term career progression
  • Collaborative, team-based MSP culture with real ownership and autonomy

Candidates must be local to the Nashville area and able to work in a hybrid environment.

Apply