Remote It Support Jobs in Tennessee (NOW HIRING)

IT Implementation Engineer

Remote

Company Overview: AMSURG is an independent leader in ambulatory surgery center services, operating a network of more than 250 surgery centers nationwide. In partnership with physicians and health systems, the organization delivers high-quality care for patients across a diverse spectrum of medical specialties, including gastroenterology, ophthalmology and orthopedics. To learn more about AMSURG, visit www.amsurg.com.

POSITION SUMMARY:

The IT Implementation Engineer for AMSURG IT Services, is responsible for working closely with Center Leadership and the IT Leadership Team to evaluate, plan, execute and transition IT support from the existing IT support model to the AMSURG Managed IT Services Team.  This includes performing a discovery of the existing systems and workflows at the Center, creating a transition plan with communication, performing a transition of services, and documenting the environment for IT Service Delivery to take over operational support.  This person will also be designing a solution for Microsoft 365 and Microsoft Azure for the centers to transition from on-premises to the cloud.

Work Schedule: This is a Remote First role.

ESSENTIAL RESPONSIBILITIES:

• Build relationship with Center Leadership (Operations Lead, Center Leader, IT provider)
• Evaluate IT Security for the centers and provide guidance where needed
• Evaluate current IT contracts and provide guidance where needed
• Conduct site visits to centers to evaluate, document and plan for migration to AMSURG IT Services
• Create documentation for Center configuration and systems
• Understand and communicate AMSURG IT Services value and offerings
• Architect, build and secure Microsoft 365 and Azure strategy to include Azure Virtual Network(s), Azure Virtual Machines and Azure Virtual Network Gateway
• Monitor Azure Subscription to ensure the solution stays within budget guidelines
• Work with existing IT providers to gather necessary information to transition IT support to the Service Delivery team
• Evaluate current IT equipment, validate against the company standards and recommend replacements for centers as needed
• Ability to understand, evaluate and document existing networks and associated dependencies to include VPN connectivity, VLANs and various vendor equipment
• Ability to understand, evaluate and document existing server infrastructure and line of business applications
• Regular and reliable attendance
• Other duties as assigned
  

QUALIFICATIONS: 

To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily.  The requirements listed below are representative of the knowledge, skills and/or abilities required.

Mathematical Skills:

Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, decimals and percentages.

Language Skills:

Ability to understand, read, write and speak English.  Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations.  Ability to successfully write business correspondence.  Ability to effectively present information, respond to questions and professionally interact with managers, employees, clients, vendors and the general public.

Reasoning Ability:

Ability to recognize and define problems, collect data, establish facts, draw valid conclusions and correct errors.  Ability to understand and interpret basic financial data.  Ability to interpret a variety of instructions in a variety of forms and deal with abstract and concrete variables.

Other Qualifications:

Must be able to handle multiple, simultaneous tasks effectively and efficiently while maintaining a professional, courteous manner.  Must be able to work well with others.  Strong verbal and written communication skills required.  Must be detail oriented and organized.  High integrity, including maintenance of confidential information.  Must be able to exercise good judgment and positively influence and lead others, including handling confrontations with poise and efficiency.  Based on business need, the ability to work a flexible schedule, including some evenings and weekends as approved in advance.

Education/Experience:

• Bachelor’s degree, or equivalent experience, in Computer Science, Engineering, Mathematics or a related field. Commensurate work experience will be considered in lieu of degree
• Prior healthcare experience is preferred
• Seven or more (7+) years of IT experience in an enterprise environment
• Project management experience
• 5+ years of experience with Microsoft Azure and Microsoft 365 Administration architecture and management experience
• Server management experience
• Hypervisor experience managing VMWare ESXi and/or Microsoft Hyper-V server
• Network infrastructure experience
• Knowledge of risk assessment tools, systems, and application architecture

Employment at AMSURG: Living Our Values Every Day
At AMSURG, our values define who we are and how we serve our patients, partners, and each other. As a national leader in ambulatory surgery, we are committed to a culture of excellence, integrity, teamwork and caring deeply. Our values guide every decision, ensuring we continue to elevate healthcare and provide the highest quality care.
These guiding principles are the foundation of our culture and a guide to how we collaborate, innovate, and make a difference every day.

• Care Deeply for those around us.
• Cultivate Integrity to build trust.
• Champion Excellence for continuous improvement
• Celebrate Teamwork every step to the way.

Benefits:

To ensure we retain and invest in great people, AMSURG provides its employees with the benefits, recognition, training, and opportunities needed for professional growth. Our wide range of health and welfare benefits allow you to choose the right coverage for you and your family. AMSURG offers a variety of health and welfare benefit options to help protect your health and promote your wellbeing. Benefits offered include but are not limited to: Paid Time Off, Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA, Limited Healthcare FSA, FSAs for Transportation and Parking & HSAs, and a matching 401(K) Plan.

Paid Time Off:

AMSURG offers paid time off, 9 observed holidays, and paid family leave. You accrue Paid Time Off (PTO) each pay period and depending on your position and can earn a minimum of 20 days and up to 25 days per calendar year.

EOE Statement:

AMSURG is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age (40 or older), race, color, religion, gender, sex, national origin, pregnancy, sexual orientation, disability, genetic information or any other status protected under applicable federal, state, or local laws. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: careers@amsurg.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. 

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