Remote It Support Jobs in Tennessee (NOW HIRING)

VARSITY SPIRIT, A VARSITY BRANDS COMPANY - THE DRIVING FORCE IN SPIRIT ACROSS CHEER, DANCE, BAND AND YEARBOOK

For over 50 years, Varsity Spirit has been the leading global source for all things spirit, including cheerleading, dance team, performing arts and yearbook. Focused on safety, entertainment and traditional school leadership, Varsity Spirit's 5,000+ employees are dedicated to celebrating school spirit. A leader in apparel innovation, educational camps, clinics, competitions, and yearbook, Varsity Spirit impacts more than a million athletes each year.

OUR COMMITMENT TO SAFETY

At Varsity Spirit, the safety and wellbeing of the young people we serve is of the utmost importance. Since our inception 50 years ago, we have been - and remain - steadfastly committed to doing our part to create a safe and positive environment for our participants' physical, emotional, and social development, and promoting an environment free from abuse and misconduct. Varsity has a zero tolerance for abuse in its programs, events, and associated business activities. Varsity is committed to reporting all suspicions, allegations, and incidents of abuse in full accordance with local laws and reporting requirements. Learn more at Our Commitment to Safety - Varsity.com.

LOCATION: Remote (Memphis, TN)

HOW YOU WILL MAKE AN IMPACT

We are looking for an energetic and team-oriented individual with demonstrated success implementing technology solutions, process improvement ideas, and/or administering change management initiatives. An outstanding performer with a demonstrated ability to get things done quickly and effectively. Must be comfortable working within a technical team and with business executives to raise the bar on our project initiatives.

A truly exceptional Business Analyst will serve as an information hub. They constantly seek out, process, vet, analyze, share, and present information about how the company works or could work. They are good listeners, teachers, prefer a collaborative approach to problem solving, and have developed the technical, leadership, change management, and project management skills necessary to achieve results under tight deadlines without damaging relationships. They have the ability to discover, analyze, and present data related to business operations in a clear and concise manner.

This position will act as a conduit between the IT department, business units, product owners, and vendors to develop technical solutions to solve business needs. You will not do this alone. You will partner with a team consisting of business analysts, project managers, software architects, DBAs, and business partners to define and build great software solutions. You will mentor junior team members providing learning and growth opportunities through real day to day work.

WHAT YOU WILL DO

Develop applications systems requirements, testing and controls and provide support of application enhancements. Leads pre-project business problem elicitation, feasibility, and business case definition Leads determination of key information and analysis requirements and build supporting information and decision support systems. Performs process modeling and process redesign Lead the requirements gathering through interviews, document analysis, systems analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task, and workflow analysis. Critically evaluate information gathered from multiple sources, reconcile conflicts, and decompose high-level information into details Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs Translates customer's high-level requirements into functional specifications for IT developers Analyzes operational data and assists with the creation of visualizations and KPI's Ensures requirements traceability through testing Assist in quality assurance and defining testing strategy and risks. Provide significant contributions in the testing and debugging of new software or enhancements to existing software. Support, maintain and/or administer implemented business system solutions, as deemed necessary Supports organizational change management initiatives Provides project management support by removing any impediments that are preventing forward movement on projects Maintain visibility and accuracy of relevant metrics that provide visibility into project status that are required by all stakeholders Works well in a team environment communicating business and technical requirements to IT resources, business groups, and vendors Competent to work on all phases of systems analysis while considering business implications of the potential technologies to current and future business processes Actively supports corporate efforts, policies, and protocols for Security, Information Protection, and Threat Protection

QUALIFICATIONS

Knowledge, Skills, Abilities

• Maintains a customer focus

• Deals effectively with ambiguity, objections, and quickly adapt to a new solution or path

• Strong problem-solving skills

• Excellent oral and written communication and presentation skills

• Ability to analyze and reengineer business processes

• Action oriented and works with a sense of urgency

• Utilizes data and analytics to gain understanding of the operations

• Strong project management and organizational skills

• Must be a team player with strong attention to detail and able to work independently

• Proven track record of delivering timely and accurate information in a fast-paced environment

• Excellent critical thinking, problem solving, mathematical skills, and sound judgment

• Strong business acumen and ability to interface with executive management

Education, Certification and Experience

• Advanced degree within Information Technology, Computer Science, Finance, Accounting, Business, or related experience

• Strong skills in MS Excel, Visio, MSWord, and PowerPoint

• 4+ years experience as a Business Analyst across large, complex projects

• 2+ years experience leading Agile project activities

• Experience with ERP conversions

• Experience with Warehouse Management System (WMS) implementations

• Strong understanding of all stages in a project lifecycle and delivery approaches, e.g. waterfall, agile, etc. (preferred)

• Experience in a manufacturing and sales organization for Apparel products, or in an Athletic Training or Sports Event management company (preferred)

• Experience utilizing business intelligence tools such as PowerBI, Tableau, or Qlik (preferred)

Supervisory Responsibility

No direct supervisory responsibilities Mentoring and training of other employees

Physical Demands and/or Work Environment

This job operates in a professional office environment and is largely a sedentary role. There may be filing requiring the ability to lift files, open filing cabinets and bending or standing on a stool as necessary.

Travel

Overnight travel based on business needs, but generally less than 10%

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job.

JOIN THE BEST TEAM IN SPORT & SPIRIT

At Varsity Brands, we believe every student deserves the opportunity to succeed and every educator wants to make a difference. It takes a team to make a real impact, and through our two divisions - BSN SPORTS and Varsity Spirit - and our network of 6,000+ employees and independent representatives, we are proud to partner with a wide range of educational institutions and club and professional sports to transform the student journey in SPORT and SPIRIT.

OUR VALUES

Service - We lead with heart. We champion community.

Passion - We love what we do. It fuels our purpose.

Integrity - We do what we promise. We own our actions and decisions.

Respect - We earn it by giving it. Because everyone deserves it.

Innovation - We never stop striving to be better. For ourselves and our community.

Transparency - We are committed to openness and honesty in everything we do.

OUR BENEFITS

We are committed to putting you and your families first. For benefits eligible roles, we offer a variety of choices and costs as well as program enhancements that align with our responsibility to elevate the employee experience. Some of our offerings include:

• Comprehensive Health Care Benefits
• HSA Employer Contribution/ FSA Opportunities
• Wellbeing Program
• 401(k) plan with company matching
• Company paid Life, AD&D, and Short-Term Disability
• Generous My Time Off & Paid Holidays
• Varsity Brands Ownership Program
• Employee Resource Groups
• Access to Financial Coaching and member-owned Credit Union
• St. Jude Partnership & Volunteer Opportunities
• Employee Perks including discounts on personal apparel and equipment!

Varsity Brands companies are equal opportunity employers. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, gender, sexual orientation, gender identity, veteran's status, age or disability.