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Contract It Support Jobs in Tennessee (NOW HIRING)

August Bioservices

Manager, IT Support

Nashville, TN · On-site

The Manager, IT Support is responsible for leading IT support operations and ensuring reliable ... Participate in vendor selection, contract review, service-performance evaluation, licensing ...

August Bioservices

Manager, IT Support

Nashville, TN · On-site

The Manager, IT Support is responsible for leading IT support operations and ensuring reliable ... Participate in vendor selection, contract review, service-performance evaluation, licensing ...

GDI Infotech

IT SUpport Engineer

Nashville, TN · On-site

Direct Hire or Contract-to-Hire We are a growing Managed Service Provider supporting clients across multiple industries and are seeking an IT Support Engineer who enjoys hands-on technical work ...

Silver Hills Bakery

IT Support Specialist

Rossville, TN · On-site

Position: IT Support Specialist - Level 2 Reports to: IT Support Team Lead We are looking for an IT Support Specialist II to join our IT Team! This role is responsible for providing Level 2 technical ...

Silver Hills Bakery

IT Support Specialist

Rossville, TN · On-site

Position: IT Support Specialist - Level 2 Reports to: IT Support Team Lead We are looking for an IT Support Specialist II to join our IT Team! This role is responsible for providing Level 2 technical ...

Metric DCX

IT Support Specialist

Nashville, TN · On-site

IT Support Specialist - Nashville About the Role We are seeking an IT Support Specialist to join an IT team for a Construction Firm. This role provides remote and deskside technical support, assists ...

Revel Staffing

IT Support Supervisor

Memphis, TN · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

Nextech

IT Support Specialist

Franklin, TN

Overview A growing consumer products company in the Franklin, TN area is seeking an IT Support Specialist to join its collaborative and expanding technology team. This is an excellent opportunity for ...

TechnologyAdvice

IT Support Engineer

Nashville, TN

The opportunity The IT Support Engineer will play a key role in delivering reliable, hands-on technology support across the organization. This position owns day-to-day ticket management, technical ...

CruiTek

Junior IT Support Technician

Brentwood, TN

$50K/yr

IT Support Technician Salary: $50,000 Location: Brentwood, TN Work Setting: 100% Onsite Employment ... Internship, school, contract, or professional IT experience * Experience setting up or deploying ...

FirstBank

IT Support Specialist

Nashville, TN · On-site

This IT support includes responding to incoming incidents via multiple contact points and remote IT problem solving, coordinating hardware and software for new hires, terminations, and transfers ...

Truxton

IT Support Technician

Nashville, TN · On-site

$20.75 - $28.50/hr

Description The IT Support Technician serves as the primary frontline support contact for Truxton employees, providing timely assistance with workstation, software, mobile device, printer, telephony ...

FirstBank

IT Support Specialist

Nashville, TN · On-site

This IT support includes responding to incoming incidents via multiple contact points and remote IT problem solving, coordinating hardware and software for new hires, terminations, and transfers ...

Cruitek

Junior IT Support Technician

Brentwood, TN · On-site

$50K/yr

IT Support Technician Salary: $50,000 Location: Brentwood, TN Work Setting: 100% Onsite Employment ... Internship, school, contract, or professional IT experience * Experience setting up or deploying ...

FirstBank

IT Support Specialist

Nashville, TN · On-site

This IT support includes responding to incoming incidents via multiple contact points and remote IT problem solving, coordinating hardware and software for new hires, terminations, and transfers ...

Careers at Truxton

IT Support Technician

Nashville, TN · On-site

$20.75 - $28.50/hr

The IT Support Technician serves as the primary frontline support contact for Truxton employees, providing timely assistance with workstation, software, mobile device, printer, telephony, account ...

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All JobsContract It Support JobsContract It Support Jobs in Tennessee

Contract It Support information

See Tennessee salary details

$12

$22

$33

How much do contract it support jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for contract it support in Tennessee is $22.75, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $25.72 per hour, depending on experience, location, and employer.

What is a contract IT support?

A Contract IT Support professional is an information technology specialist hired on a temporary or project basis to assist organizations with their IT needs. Their responsibilities often include troubleshooting technical issues, setting up hardware and software, maintaining networks, and ensuring the smooth operation of computer systems. Unlike permanent staff, contract IT support workers are typically engaged for a specific duration, project, or to cover peak periods. This flexibility allows companies to access specialized skills as needed without long-term commitments. Contract IT support roles can be found in various industries and may involve both onsite and remote work.

What are the key skills and qualifications needed to thrive as a contract IT support?

To thrive as a Contract IT Support, you need a strong understanding of computer hardware, software troubleshooting, networking, and commonly a degree or certification such as CompTIA A+ or Microsoft Certified Professional. Familiarity with ticketing systems, remote desktop tools, and standard office and security software is typically required. Excellent problem-solving, communication, and customer service skills help you resolve issues efficiently and build trust with clients. These skills are critical for minimizing downtime, ensuring smooth operations, and delivering high-quality technical support in dynamic business environments.

What are some common challenges faced by contract IT support, and how can they be addressed?

Contract IT Support professionals often encounter challenges such as adapting quickly to new systems, processes, and company cultures, since they may work with multiple clients or move between organizations. Building rapport and trust with permanent staff while understanding each client's unique technical environment is essential. To address these challenges, contract IT support workers should proactively communicate, document their work clearly, and stay up to date with the latest software and troubleshooting techniques. Flexibility and strong problem-solving skills also help ensure smooth transitions and successful project outcomes.

What is the difference between Contract It Support vs Help Desk Technician?

AspectContract It SupportHelp Desk Technician
CertificationsCompTIA A+, Network+ (often required)CompTIA A+, HDI-SCA (common but not mandatory)
Work EnvironmentContract-based, often on-site or remote, project-focusedHelp desk, support center, remote or on-site
Employer & Industry UsageIT service providers, consulting firms, companies hiring temporary supportCorporate IT departments, MSPs, tech support centers
Search & Comparison IntentLooking for short-term or project-based IT support rolesSeeking entry-level or ongoing technical support roles

Contract It Support roles typically involve short-term, project-based work with specific client needs, often requiring relevant certifications. Help Desk Technicians usually provide ongoing support within a company's IT department or support center, focusing on troubleshooting and customer service. Both roles require similar certifications but differ mainly in employment type and work setting.

What are the most commonly searched types of It Support jobs in Tennessee?

The most popular types of It Support jobs in Tennessee are:

What are popular job titles related to Contract It Support jobs in Tennessee?

For Contract It Support jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Contract It Support jobs in Tennessee look for?

The top searched job categories for Contract It Support jobs in Tennessee are:

What cities in Tennessee are hiring for Contract It Support jobs?

Cities in Tennessee with the most Contract It Support job openings:

Contract It Support jobs near you
Infographic showing various Contract It Support job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $47,325 per year, or $22.8 per hour.

Manager, IT Support

August Bioservices

Nashville, TN

Full-time

Posted 27 days ago

Job description

The Manager, IT Support is responsible for leading IT support operations and ensuring reliable, secure, and compliant technology services across August Bio. This is a highly hands-on leadership role for end user focused IT professional who combines strong leadership with deep technical expertise in workplace technology, endpoint management, identity management, conferencing room solution and overall sit operation.

This individual works closely with business, manufacturing, laboratory, quality, engineering, and administrative teams to ensure technology services support operational requirements and comply with applicable company policies, cybersecurity standards, and GxP expectations.

Essential Duties and Responsibilities
  • Lead and manage the IT support function, ensuring timely, professional, and effective resolution of technical issues and service requests.
  • Supervise, coach, and develop IT support personnel, including establishing objectives, assigning responsibilities, managing workloads, and evaluating performance.
  • Oversee the IT service management and ticketing platform, ensuring incidents, service requests, problems, and escalations are properly documented, prioritized, assigned, and resolved.
  • Establish and monitor service-level expectations, key performance indicators, and support metrics to improve response times, resolution times, service quality, and satisfaction.
  • Provide and coordinate technical support for office, manufacturing, laboratory, warehouse, and remote-working environments.
  • Oversee the administration, monitoring, and support of IT infrastructure, including servers, endpoints, network equipment, wireless systems, firewalls, telecommunications, conference-room technology, backup systems, and related services.
  • Manage endpoint configuration, software deployment, operating-system updates, security patches, vulnerability remediation, and device lifecycle activities.
  • Maintain accurate IT asset and software-license inventories, including equipment assignment, lifecycle status, warranty information, and disposal records.
  • Support identity and access management activities, including account administration, role-based access, multifactor authentication, periodic access reviews, and privileged-access controls.
  • Promote cybersecurity best practices and support organizational security initiatives, including endpoint protection, email security, vulnerability management, incident response, security awareness, and data-protection controls.
  • Support compliance with applicable regulatory and quality requirements, including GxP, 21 CFR Part 11, EU Annex 11, data integrity principles, and company quality-system procedures, as applicable to assigned systems and responsibilities.
  • Ensure IT support activities affecting regulated systems are performed in accordance with approved procedures, change-control requirements, documentation standards, and validation requirements.
  • Collaborate with Quality, Manufacturing, Engineering, Laboratory Operations, Supply Chain, Human Resources, Finance, and other business functions to align IT support services with operational and compliance requirements.
  • Support enterprise platforms and SaaS applications such as Microsoft 365, Microsoft Entra ID/Azure Active Directory, Zoom, collaboration tools, endpoint-management platforms, and other business applications.
  • Develop and maintain IT support documentation, including knowledge-base articles, system inventories, network diagrams, configuration records, troubleshooting procedures, and disaster-recovery information.
  • Coordinate planned maintenance, system upgrades, equipment replacements, and other technology changes while minimizing disruption to business and manufacturing operations.
  • Manage relationships with managed service providers, telecommunications providers, hardware and software vendors, consultants, and other external service providers.
  • Participate in vendor selection, contract review, service-performance evaluation, licensing management, and IT procurement negotiations.
  • Provide technical leadership during critical incidents and coordinate communications, escalation, troubleshooting, and service restoration.
Education and Experience
  • 6+ years of IT experience, including 2+ years in a leadership or managerial role.
  • Strong technical expertise in hardware, software, networking, security, and enterprise applications.
  • Proficiency in IT infrastructure administration, including servers, routers, switches, and firewalls.
  • Strong communication skills with the ability to interact effectively with both technical and non-technical stakeholders.
  • Experience managing IT support operations in a fast-paced, growing, or operationally complex environment.
  • Experience supporting manufacturing, laboratory, warehouse, or other regulated operational environments.
  • Experience with validated systems and formal IT quality processes, including change control, deviation management, CAPA, periodic access reviews, and audit support.
  • Familiarity with ERP, LIMS, MES/eBR, QMS, document-management, laboratory, facilities, or serialization systems used within a CDMO or life-sciences organization.
  • Relevant professional certifications such as ITIL, CompTIA, Microsoft, Cisco, cybersecurity, or project-management certifications is preferred but not required.
  • Experience managing managed service providers and geographically distributed or after-hours support services.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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