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It Operations Assistant Jobs (NOW HIRING)

Strategic IT Operations Leadership: Provide strategic leadership and direction for IT Operations, ensuring reliable, secure, and efficient infrastructure, systems, help desk, and technology services ...

Strategic IT Operations Leadership: Provide strategic leadership and direction for IT Operations, ensuring reliable, secure, and efficient infrastructure, systems, help desk, and technology services ...

Position: Director, IT Operations Monogram Health is seeking an experienced Director, IT Operations ... assist with daily needs such as access to food, eating healthy, transportation, financial ...

IT Operations Supervisor At PathWays, our mission is all about making a meaningful difference in the lives of those we serve-and behind every successful program is technology that works seamlessly.

The Enterprise IT Operations Manager will work closely with leadership across the command, external partners, and vendors to deliver superior IT services and proactive problem resolution. This role ...

Strategic IT Operations Leadership: Provide strategic leadership and direction for IT Operations, ensuring reliable, secure, and efficient infrastructure, systems, help desk, and technology services ...

As IT Operations Manager, you will lead the team responsible for keeping Instacart running smoothly across our key hubs (San Francisco, New York, and Toronto). This role is part of the IT Operations ...

IT Operations Analyst

San Francisco, CA · On-site

$109K - $163K/yr

The IT Operations Analyst joins Harvey's BizTech team to deliver seamless, high-touch technology ... * Assist with meeting room tech and corporate events to ensure smooth hybrid meetings and high ...

Responsible for leading the IT Operations function, including the Help Desk and midrange systems teams, and for the day-to-day delivery, performance, and reliability of the company's end-user ...

The IT Operations Manager will remain close to the technology, contributing directly to day-to-day technology and infrastructure operations. This role will be instrumental in driving global ...

They are seeking an experienced IT Operations Specialist to manage their IT environment, support ... Assist with future office relocations, including coordinating internet installation, working with ...

Factory is seeking an IT Operations Specialist to help build and operate the internal technology foundation for a fast-growing engineering organization. In this role, you will own the systems ...

Responsible for leading the IT Operations function, including the Help Desk and midrange systems teams, and for the day-to-day delivery, performance, and reliability of the company's end-user ...

Strategic IT Operations Leadership: Provide strategic leadership and direction for IT Operations, ensuring reliable, secure, and efficient infrastructure, systems, help desk, and technology services ...

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It Operations Assistant information

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$11

$19

$30

How much do it operations assistant jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for it operations assistant in the United States is $19.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $22.36 per hour, depending on experience, location, and employer.

What types of tasks and responsibilities can I expect as an IT Operations Assistant on a daily basis?

As an IT Operations Assistant, your daily tasks typically include monitoring system performance, assisting with hardware and software installations, and responding to technical support requests from team members. You may also help maintain inventory of IT equipment, update documentation, and support troubleshooting efforts for network or system issues. Working closely with other IT staff and end-users, you'll often collaborate to resolve problems quickly and ensure smooth day-to-day technology operations. This role provides valuable exposure to various IT functions, helping you build a foundation for future advancement within the IT department.

What are the key skills and qualifications needed to thrive as an IT Operations Assistant, and why are they important?

To thrive as an IT Operations Assistant, you need foundational knowledge of IT systems, troubleshooting, and network administration, often supported by a relevant degree or certification such as CompTIA A+ or ITIL. Familiarity with ticketing systems, remote management tools, and basic scripting is typically required. Strong organizational skills, attention to detail, and effective communication are crucial soft skills for coordinating tasks and supporting end-users. These skills and qualities ensure smooth IT operations, minimize downtime, and provide reliable technical support across the organization.

What are IT Operations Assistants?

IT Operations Assistants are support professionals who help maintain the daily functioning of an organization’s information technology systems. They assist IT teams with tasks such as troubleshooting hardware and software issues, managing user accounts, monitoring system performance, and performing routine maintenance. These assistants also help document IT processes, support end-users, and may assist with network and server management. Their role is vital in ensuring that IT infrastructure runs smoothly and efficiently.

What is the difference between It Operations Assistant vs Help Desk Technician?

AspectIt Operations AssistantHelp Desk Technician
CredentialsTypically requires an associate degree or relevant certifications like CompTIA A+Similar certifications, often CompTIA A+ or Microsoft certifications
Work EnvironmentSupports IT infrastructure, networks, and internal systemsProvides end-user support, troubleshooting hardware/software issues
Employer & Industry UsageUsed in corporate IT departments, managed service providersCommon in tech support centers, customer service roles
Search & Comparison IntentOften compared for entry-level IT support rolesCompared for frontline technical support positions

The main difference is that an It Operations Assistant focuses on maintaining and supporting internal IT infrastructure, while a Help Desk Technician primarily provides direct support to end-users. Both roles require similar certifications and work in related environments, but their responsibilities differ in scope and focus.

More about It Operations Assistant jobs
What cities are hiring for It Operations Assistant jobs? Cities with the most It Operations Assistant job openings:
What are the most commonly searched types of It Operations jobs? The most popular types of It Operations jobs are:
What states have the most It Operations Assistant jobs? States with the most job openings for It Operations Assistant jobs include:
Infographic showing various It Operations Assistant job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $41,222 per year, or $19.8 per hour.
IT Operations Supervisor

Full-time

Posted 12 days ago


Job description

Job Summary:
PathWays of Southwestern Pennsylvania is dedicated to making a meaningful difference in the lives of those they serve through effective technology. They are seeking an IT Operations Supervisor to lead IT operations, ensuring systems are secure, reliable, and efficient while supporting the organization's mission.
Responsibilities:
• Oversee IT infrastructure including servers, networks, cloud systems, and endpoints
• Ensure high performance, reliability, and uptime across all systems
• Manage backups, system upgrades, and overall infrastructure health
• Lead IT security efforts and maintain compliance standards (including HIPAA)
• Monitor systems for risks and respond to potential threats
• Report and collaborate with leadership on security matters
• Supervise and mentor IT Operations and Support staff
• Create a collaborative, solution-focused team environment
• Ensure timely resolution of support requests and strong customer service
• Identify and implement new technologies to improve efficiency
• Continuously evaluate and improve IT processes and systems
• Lead IT projects from planning through successful implementation
• Collaborate with leadership to align IT with organizational goals
• Work closely with vendors and managed service providers
• Provide training and support to staff with varying levels of technical knowledge
Qualifications:
Required:
• Bachelor’s degree in IT, Computer Science, Business
• At least 5 years of IT experience (internal or consulting)
• Strong experience with IT infrastructure, systems, and support operations
• Knowledge of Microsoft 365 / Office 365
• Knowledge of Windows Server, Active Directory, Azure
• Knowledge of DNS, DHCP, SharePoint, file & print services
• Understanding of IT security and compliance best practices
• Experience troubleshooting complex technical issues
• Strong leadership, communication, and organizational skills
• Valid driver’s license (must be maintained throughout employment)
• Maintain personal vehicle insurance and eligibility under PathWays’ insurance requirements
• Complete and sign a motor vehicle disclosure form; MVR checks conducted pre-employment and annually
• Submit required background clearances: Pennsylvania State Police criminal clearance, FBI criminal history record (if applicable based on residency requirements)
• Complete pre-employment health requirements: Health assessment, Mantoux tuberculin (TB) skin test
Preferred:
• Supervisory experience preferred
• Willingness to be on-call for critical system needs when necessary
Company:
Together we will create your exceptional path to lifelong career fulfillment. Founded in 1964, the company is headquartered in Washington, USA, with a team of 1001-5000 employees. The company is currently Late Stage.