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It Operations Assistant Jobs in Alabama (NOW HIRING)

Amtis

IT Operations Manager

Birmingham, AL

£62K - £70K/yr

This is a key opportunity to take ownership of day-to-day IT operations, drive service excellence, and shape the future roadmap across cloud, Network, EUC and application environments. You'll join a ...

Lear Corporation

IT Supervisor - Plant

Ashford, AL

$86K - $105K/yr

This role sits at the intersection of IT, operations, and regional teams, and is essential to keeping the plant running safely, efficiently, and in line with Lear values and governance standards.

Genesis Technical Staffing, Inc.

Be Seen First

Information Technology (IT) Manager

Mobile, AL · On-site

$90K - $115K/yr

Key Responsibilities ● Manage day to day IT operations and support for staff across all Genesis office locations and remote team members nationwide. ● Administer and maintain our technology stack ...

Strata-G Solutions

IT Intern

Huntsville, AL · On-site

$14.25 - $19/hr

We are seeking a motivated IT Intern to support daily information technology operations and assist with cybersecurity-related documentation. This role is ideal for a current student pursuing an IT ...

Strata-G Solutions

IT Intern

Huntsville, AL

$14.25 - $19/hr

We are seeking a motivated IT Intern to support daily information technology operations and assist with cybersecurity-related documentation. This role is ideal for a current student pursuing an IT ...

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Strata-G Solutions

IT Intern

Huntsville, AL · On-site

$14.25 - $19/hr

We are seeking a motivated IT Intern to support daily information technology operations and assist with cybersecurity-related documentation. This role is ideal for a current student pursuing an IT ...

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It Operations Assistant information

What does an IT Operations Assistant do?

As an IT Operations Assistant, your daily tasks typically include monitoring system performance, assisting with hardware and software installations, and responding to technical support requests from team members. You may also help maintain inventory of IT equipment, update documentation, and support troubleshooting efforts for network or system issues. Working closely with other IT staff and end-users, you'll often collaborate to resolve problems quickly and ensure smooth day-to-day technology operations. This role provides valuable exposure to various IT functions, helping you build a foundation for future advancement within the IT department.

What are the key skills and qualifications needed to thrive as an IT Operations Assistant?

To thrive as an IT Operations Assistant, you need foundational knowledge of IT systems, troubleshooting, and network administration, often supported by a relevant degree or certification such as CompTIA A+ or ITIL. Familiarity with ticketing systems, remote management tools, and basic scripting is typically required. Strong organizational skills, attention to detail, and effective communication are crucial soft skills for coordinating tasks and supporting end-users. These skills and qualities ensure smooth IT operations, minimize downtime, and provide reliable technical support across the organization.

What is an IT Operations Assistant?

IT Operations Assistants are support professionals who help maintain the daily functioning of an organization’s information technology systems. They assist IT teams with tasks such as troubleshooting hardware and software issues, managing user accounts, monitoring system performance, and performing routine maintenance. These assistants also help document IT processes, support end-users, and may assist with network and server management. Their role is vital in ensuring that IT infrastructure runs smoothly and efficiently.

What is the difference between It Operations Assistant vs Help Desk Technician?

AspectIt Operations AssistantHelp Desk Technician
CredentialsTypically requires an associate degree or relevant certifications like CompTIA A+Similar certifications, often CompTIA A+ or Microsoft certifications
Work EnvironmentSupports IT infrastructure, networks, and internal systemsProvides end-user support, troubleshooting hardware/software issues
Employer & Industry UsageUsed in corporate IT departments, managed service providersCommon in tech support centers, customer service roles
Search & Comparison IntentOften compared for entry-level IT support rolesCompared for frontline technical support positions

The main difference is that an It Operations Assistant focuses on maintaining and supporting internal IT infrastructure, while a Help Desk Technician primarily provides direct support to end-users. Both roles require similar certifications and work in related environments, but their responsibilities differ in scope and focus.

What skills do you need to be an IT Operations Assistant?

An IT Operations Assistant needs strong technical skills in network administration, hardware, and software troubleshooting. Knowledge of operating systems, basic scripting, and familiarity with IT tools like ticketing systems are also important, along with good communication and problem-solving abilities.
What are the most commonly searched types of It Operations jobs in Alabama? The most popular types of It Operations jobs in Alabama are:
What are popular job titles related to It Operations Assistant jobs in Alabama? For It Operations Assistant jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching It Operations Assistant jobs in Alabama look for? The top searched job categories for It Operations Assistant jobs in Alabama are:
It Operations Assistant jobs near you
Infographic showing various It Operations Assistant job openings in Alabama as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

IT Operations Manager

Amtis

Birmingham, AL

£62K - £70K/yr

Full-time

Re-posted 25 days ago

Job description

Job Description Well established UK multi-site business with its HQ in Birmingham, West Midlands is seeking an IT Operations Manager to lead and mature its core technology services. This is a key opportunity to take ownership of day-to-day IT operations, drive service excellence, and shape the future roadmap across cloud, Network, EUC and application environments. You'll join a stable, growing organisation where technology is central to business performance and customer experience.

About the Role: This role is responsible for the effective operation, stability and resilience of the organisation's IT services across multiple UK sites. You will lead an IT operations team, manage third-party vendors, and ensure services meet agreed SLAs and compliance requirements. Working closely with senior stakeholders, you will contribute to strategic planning and deliver operational improvements that support business growth.

Key Responsibilities: Lead and manage day-to-day IT operations across infrastructure, cloud platforms, EUC, M365 and application support. Oversee incident, problem and change management processes to ensure timely resolution and minimise service disruption. Manage relationships with key technology vendors and service providers, ensuring performance against contracts and SLAs.

Plan, prioritise and deliver IT operational initiatives and projects in line with the wider technology strategy. Monitor and optimise IT operational budgets, including cost control, forecasting and value-for-money assessments. Ensure IT services and operations adhere to cybersecurity, data protection and regulatory compliance requirements.

Develop, coach and performance-manage the IT operations team to build capability and a high-service culture. Produce and present operational performance reports, metrics and recommendations to senior stakeholders. Key Requirements: Proven experience in an IT Operations Manager or similar leadership role ideally in a multi-site end user environment.

Experience managing cloud-based services, SD-WAN and Cloud Telephony in an operational context. Demonstrable track record in incident and problem management within business-critical environments. Experience managing third-party vendors and service providers, including contracts and SLAs.

Solid understanding of cybersecurity principles and compliance considerations in an operational setting. Strong people management skills with experience leading and developing technical teams. Strong background in IT service management with practical application of ITIL processes.

Confident stakeholder management and communication skills, able to influence at multiple levels. Desirable Skills: Experience supporting or overseeing Microsoft 365, Teams Telephony and end-user computing environments at scale. Managing application support operations within a complex business landscape including SaaS and some legacy apps.

Exposure to IT strategy development and roadmapping in conjunction with senior leadership. Experience in implementing or improving ITSM tooling, monitoring and automation. Familiarity with working in regulated or highly audited environments.

Qualifications: Degree in Information Technology, Computer Science or a related discipline is an advantage. ITIL Foundation certification (v3 or v4) required; higher-level ITIL certifications advantageous. Relevant cloud certification (e.g

Azure) ideal. Management or leadership training/qualification beneficial. If you're an experienced IT Operations Manager ready to take ownership of a critical function in a well established UK multi-site business with its HQ in Birmingham, West Midlands, apply now to explore this opportunity further.

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About AMTIS

Sourced by ZipRecruiter

Industry

Guided missile and space vehicle manufacturing

Company size

11 - 50 Employees

Headquarters location

Orlando, FL, US

Year founded

2007

Social media

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