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Directory Assistant Jobs in Alabama (NOW HIRING)

Singing River Dental Partners LLC

Dental Assistant

Athens, AL · On-site

$15 - $19.75/hr

Singing River Dentistry Dental Assistants support dental care delivery by preparing treatment rooms ... emergency telephone directory * Educate patients by giving oral hygiene, plaque control, and ...

Singing River Dental Partners LLC

Dental Assistant

Athens, AL · On-site

$15 - $19.75/hr

Singing River Dentistry Dental Assistants support dental care delivery by preparing treatment rooms ... emergency telephone directory * Educate patients by giving oral hygiene, plaque control, and ...

Qualis LLC

IT Support Specialist

Huntsville, AL · On-site

... * Assist users with Microsoft 365, Teams, Outlook, VPN connectivity, and collaboration tools. * Create, modify, and troubleshoot Active Directory and Entra ID user accounts and permissions.

General Informatics

Systems Engineer

Birmingham, AL · On-site

Manage Active Directory and Office 365 environments * Support Windows Server and desktop operating systems * Assist with virtualization platforms (VMware/Hyper-V) Service Delivery: * Create and ...

General Informatics

Systems Engineer

Birmingham, AL · On-site

Manage Active Directory and Office 365 environments * Support Windows Server and desktop operating systems * Assist with virtualization platforms (VMware/Hyper-V) Service Delivery: * Create and ...

Magna

Jr. Systems Administrator

Birmingham, AL

... Directory and/or Microsoft Entra ID. Technical Support: Serve as a first line of support for end ... Network Support: Assist with basic network troubleshooting, switch/access-port verification ...

TEKsystems

Desktop Support Technician

Birmingham, AL

$32 - $40/hr

Act as a Level II for complex EUC issues, working closely with other team members * Assist with the ... Administer and support Microsoft Entra ID (Azure Active Directory), including conditional access ...

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Directory Assistant information

What is the difference between Directory Assistant vs Receptionist?

AspectDirectory AssistantReceptionist
Primary RoleManaging directory inquiries, providing contact information, and assisting visitors with directionsGreeting visitors, answering phones, and handling front desk duties
Work EnvironmentOffice settings, often in large organizations or directories servicesFront desk areas in offices, hotels, or healthcare facilities
Required CredentialsHigh school diploma; communication skills; familiarity with directory systemsHigh school diploma; customer service skills; communication skills

While both roles involve front-facing communication, a Directory Assistant primarily manages directory inquiries and contact information, whereas a Receptionist handles visitor greeting, phone calls, and front desk operations. The roles often overlap in customer service skills but differ in specific responsibilities and work environments.

What is a directory assistant?

Directory Assistants are professionals who help individuals locate contact information, such as phone numbers and addresses, for people, businesses, or organizations. Traditionally, they worked for telephone companies, responding to inquiries from callers seeking specific listings. Today, their role may also include managing digital databases, assisting with online directory searches, and providing customer service. They must be detail-oriented, have strong communication skills, and be knowledgeable about privacy regulations pertaining to personal information.

What are the key skills and qualifications needed to thrive as a directory assistant, and why are they important?

To thrive as a Directory Assistant, you need strong communication skills, attention to detail, and proficiency in handling customer inquiries, often with a high school diploma or equivalent. Familiarity with telephone systems, directory databases, and customer relationship management (CRM) software is typically required. Patience, professionalism, and problem-solving abilities are vital soft skills for delivering excellent customer service. These skills ensure accurate information delivery, efficient call handling, and a positive experience for callers.

What are some common challenges directory assistants face when managing large volumes of information requests?

Directory Assistants often handle a high volume of calls and inquiries, which can be challenging when requests come in rapidly or involve complex information. Staying organized and maintaining accuracy under pressure is essential, as providing incorrect contact details can impact customer satisfaction. Additionally, Directory Assistants must be comfortable using multiple databases and directory systems while maintaining a friendly, helpful demeanor. Strong communication skills and attention to detail are key to overcoming these challenges and ensuring efficient service.

What jobs does a directory assistant do?

A directory assistant helps callers find contact information for businesses, organizations, or individuals, often working in call centers or customer service environments. They use phone directories, databases, or online tools to provide accurate information quickly and may handle inquiries via phone, email, or chat. Strong communication skills and familiarity with directory resources are essential for this role.
What are popular job titles related to Directory Assistant jobs in Alabama? For Directory Assistant jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Directory Assistant jobs in Alabama look for? The top searched job categories for Directory Assistant jobs in Alabama are:
What cities in Alabama are hiring for Directory Assistant jobs? Cities in Alabama with the most Directory Assistant job openings:
Directory Assistant jobs near you
Infographic showing various Directory Assistant job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Dental Assistant

Singing River Dental Partners LLC

Madison, AL • On-site

$16.25 - $21/hr

Full-time

Re-posted 15 days ago

Job description

Description

 Role Description:

Singing River Dentistry Dental Assistants support the delivery of dental care by preparing treatment rooms, patients, instruments, and materials; passing instruments and materials; documenting dental appointments; and performing procedures in compliance with the Dental Practice Act.


Primary Job Responsibilities:

  • Prepare treatment rooms for patients by following prescribed procedures and protocols
  • Prepare each patient for dental treatment by welcoming, comforting, seating, and draping them
  • Provide information to patients and team members by answering questions and requests
  • Provide instrumentation by sterilizing and delivering instruments to treatment areas; positioning instruments for the dentist's access; suctioning as needed; and anticipating the dentist's needs throughout procedures
  • Take accurate impressions by selecting, mixing, and placing materials on instruments and in the patient's mouth
  • Obtain diagnostic information by exposing and developing radiographic studies and pouring, trimming, and polishing study casts
  • Maintain patient appearance and ability to masticate by fabricating temporary restorations and cleaning and polishing removable appliances
  • Assist the dentist in managing dental and medical emergencies by maintaining CPR certification, emergency drug and oxygen supplies, and an up-to-date emergency contact directory
  • Educate patients by providing oral hygiene, plaque control, and postoperative instructions
  • Document dental care services by accurately charting in patient records
  • Maintain patient confidentiality and protect operations by safeguarding sensitive information
  • Maintain a safe and clean working environment by complying with procedures, rules, and regulations
  • Protect patients and team members by adhering to infection control policies and protocols
  • Ensure proper operation of dental equipment by completing preventive maintenance requirements, following manufacturer instructions, troubleshooting malfunctions, coordinating repairs, maintaining equipment inventories, and evaluating new equipment and techniques
  • Maintain dental supply inventory by checking stock, anticipating needs, placing and expediting orders, and verifying receipt of supplies
  • Conserve dental resources by using equipment and supplies efficiently
  • Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, building professional networks, and participating in professional organizations
  • Contribute to team efforts by accomplishing related tasks as needed

Requirements

 Skills and Attributes:
Dental health maintenance; use of dental technology; infection control; patient service; ability to create a safe and effective environment; active listening; teamwork; strong bedside manner; health promotion and maintenance; use of medical technology; and ability to perform diagnostic procedures

Education and Qualifications:
Dental experience preferred, but not required

A current resume must be uploaded to be considered for the position.


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