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Directory Assistant Jobs in Alabama (NOW HIRING)

Act as a Level II for complex EUC issues, working closely with other team members * Assist with the ... Administer and support Microsoft Entra ID (Azure Active Directory), including conditional access ...

Directory and awards: Assist with annual directory and awards submissions, most notably Chambers Africa-wide and the African Legal Awards. * Pitches and proposals: Support coordination of pan-African ...

... Directory and/or Microsoft Entra ID. • Technical Support: Serve as a first line of support for ... Assist with routine server maintenance, patching, restart coordination, log reviews, backup ...

... Assist with the administration, configuration, and troubleshooting of Microsoft Intune (device ... Skills Desktop, Windows 10, Support, Troubleshooting, Hardware, Customer service, Active directory ...

... Assist with the administration, configuration, and troubleshooting of Microsoft Intune (device ... Skills Desktop, Windows 10, Support, Troubleshooting, Hardware, Customer service, Active directory ...

Systems Integration Engineer

Huntsville, AL · On-site

$168K/yr

Familiarity with authentication platforms including Windows Active Directory, Red Hat Directory ... Cisco CNA * Masters in Computer Science; Computer Engineering, Information Systems; or equivalent.

Familiarity with authentication platforms including Windows Active Directory, Red Hat Directory ... Cisco CNA * Masters in Computer Science; Computer Engineering, Information Systems; or equivalent.

Individual will work closely with cybersecurity engineer, to assist in developing technical ... Directory, RedHat Enterprise Linux, VMware ESXI 7.0+, Windows Server 2012/16/19+, SCCM, WSUS ...

Familiarity with authentication platforms including Windows Active Directory, Red Hat Directory ... Cisco CNA * Masters in Computer Science; Computer Engineering, Information Systems; or equivalent.

IT Intern

Huntsville, AL

$14.25 - $19/hr

... Directory * Maintain, troubleshoot, and repair Windows 10 and Windows 11 desktops and laptops, including hardware and software installation * Conduct routine printer and copier maintenance * Assist ...

IT Intern

Huntsville, AL · On-site

$14.25 - $19/hr

... Directory * Maintain, troubleshoot, and repair Windows 10 and Windows 11 desktops and laptops, including hardware and software installation * Conduct routine printer and copier maintenance * Assist ...

Showing results 21-40

Directory Assistant information

What is the difference between Directory Assistant vs Receptionist?

AspectDirectory AssistantReceptionist
Primary RoleManaging directory inquiries, providing contact information, and assisting visitors with directionsGreeting visitors, answering phones, and handling front desk duties
Work EnvironmentOffice settings, often in large organizations or directories servicesFront desk areas in offices, hotels, or healthcare facilities
Required CredentialsHigh school diploma; communication skills; familiarity with directory systemsHigh school diploma; customer service skills; communication skills

While both roles involve front-facing communication, a Directory Assistant primarily manages directory inquiries and contact information, whereas a Receptionist handles visitor greeting, phone calls, and front desk operations. The roles often overlap in customer service skills but differ in specific responsibilities and work environments.

What is a directory assistant?

Directory Assistants are professionals who help individuals locate contact information, such as phone numbers and addresses, for people, businesses, or organizations. Traditionally, they worked for telephone companies, responding to inquiries from callers seeking specific listings. Today, their role may also include managing digital databases, assisting with online directory searches, and providing customer service. They must be detail-oriented, have strong communication skills, and be knowledgeable about privacy regulations pertaining to personal information.

What are the key skills and qualifications needed to thrive as a directory assistant, and why are they important?

To thrive as a Directory Assistant, you need strong communication skills, attention to detail, and proficiency in handling customer inquiries, often with a high school diploma or equivalent. Familiarity with telephone systems, directory databases, and customer relationship management (CRM) software is typically required. Patience, professionalism, and problem-solving abilities are vital soft skills for delivering excellent customer service. These skills ensure accurate information delivery, efficient call handling, and a positive experience for callers.

What are some common challenges directory assistants face when managing large volumes of information requests?

Directory Assistants often handle a high volume of calls and inquiries, which can be challenging when requests come in rapidly or involve complex information. Staying organized and maintaining accuracy under pressure is essential, as providing incorrect contact details can impact customer satisfaction. Additionally, Directory Assistants must be comfortable using multiple databases and directory systems while maintaining a friendly, helpful demeanor. Strong communication skills and attention to detail are key to overcoming these challenges and ensuring efficient service.

What jobs does a directory assistant do?

A directory assistant helps callers find contact information for businesses, organizations, or individuals, often working in call centers or customer service environments. They use phone directories, databases, or online tools to provide accurate information quickly and may handle inquiries via phone, email, or chat. Strong communication skills and familiarity with directory resources are essential for this role.
What are popular job titles related to Directory Assistant jobs in Alabama? For Directory Assistant jobs in Alabama, the most frequently searched job titles are:
What cities in Alabama are hiring for Directory Assistant jobs? Cities in Alabama with the most Directory Assistant job openings:
Infographic showing various Directory Assistant job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Desktop Support Technician

TEKsystems

Birmingham, AL

$32 - $40/hr

Contractor

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago


Job description

Description

One of TEKsystems' clients is seeking a mid-to-senior and proactive Level II Desktop Support Technician with experience in Microsoft 365, Intune, and modern endpoint management. This role goes beyond day-to-day helpdesk support — you will serve as the main technical point of contact for endpoint services, ensuring secure, efficient, and seamless user experiences across our enterprise environment. The ideal candidate will have proven success designing, supporting, and optimizing Windows 11, Microsoft Entra ID (Azure AD), Intune, and the M365 ecosystem, along with a passion for driving automation and modern workplace initiatives. Key Responsibilities • Act as a Level II for complex EUC issues, working closely with other team members • Assist with the administration, configuration, and troubleshooting of Microsoft Intune (device compliance, security baselines, Autopilot, application deployment, conditional access). • Manage and optimize Microsoft 365 services (Exchange Online, Teams, SharePoint, OneDrive) with advanced troubleshooting and policy management. • Administer and support Microsoft Entra ID (Azure Active Directory), including conditional access, MFA, role-based access, and identity lifecycle management. • Design, implement, and maintain modern endpoint management strategies, including Windows Autopilot provisioning and policy-based configuration. • Create and maintain PowerShell scripts and automation workflows for endpoint management and reporting. • Collaborate with security and infrastructure teams to enforce compliance, Zero Trust principles, and endpoint security posture. • Contribute to IT roadmaps and EUC strategy, recommending improvements in tools, processes, and user experience. • Maintain technical documentation, SOPs, and knowledge bases to empower Level I/II teams. • Support onboarding/offboarding processes at a senior technical level, ensuring alignment with compliance and security standards.

Skills

Desktop, Windows 10, Support, Troubleshooting, Hardware, Customer service, Active directory, Imaging, Deployment, Office 365, Printers, O365, Service desk, Ticketing system

Top Skills Details

Desktop,Windows 10,Support,Troubleshooting,Hardware,Customer service,Active directory,Imaging,Deployment,Office 365,Printers,O365

Experience Level

Intermediate Level

Job Type & Location

This is a Contract to Hire position based out of Birmingham, AL.

Pay and Benefits

The pay range for this position is $32.00 - $40.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Birmingham,AL.

Application Deadline

This position is anticipated to close on Aug 14, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.