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It Helpdesk Trainee Jobs in Boca Raton, FL (NOW HIRING)

Franklin Academy Charter Schools

IT Tech

Lake Worth, FL

$50K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Description Overview The IT Support Technician reports to the Director of School Operations and is ... helpful; demonstrates high level of interpersonal skills to handle sensitive and confidential ...

Franklin Academy Foundation

IT Tech

Lake Worth, FL · On-site

$50K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Overview The IT Support Technician reports to the Director of School Operations and is responsible ... helpful; demonstrates high level of interpersonal skills to handle sensitive and confidential ...

AppleOne

IT Technician

West Palm Beach, FL

$20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

This role is a strong fit for a hands-on desktop support or help desk professional who enjoys troubleshooting technical issues, supporting end users, and providing dependable onsite IT service. The ...

Ghostpunch Games

Senior IT Administrator

Sunrise, FL

$80K - $108K/yr

The IT Help Desk role offers an exciting opportunity to engage with cutting-edge technologies within the gaming industry. The candidate will be a critical part of the team, ensuring smooth operations ...

L3Harris Technologies

IT Support Technician

Sunrise, FL

$68K - $127K/yr

  • Medical

  • Retirement

  • PTO

Respond to user-reported IT issues via helpdesk tickets, phone, or in-person, providing first-line ... wide IT projects. * Ensure adherence to IT governance, cybersecurity best practices, data ...

US Navy

Information Technology Professional

Parkland, FL

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and ...

US Navy

Information Technology Professional

Weston, FL

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and ...

US Navy

Information Technology Professional

Haverhill, FL

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and ...

US Navy

Information Technology Professional

Westlake, FL

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and ...

US Navy

Information Technology Professional

Hollywood, FL

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and ...

US Navy

Information Technology Professional

Hollywood, FL

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and ...

Hotwire Communications

IT Analyst I

Fort Lauderdale, FL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The IT Analyst responsibilities include prioritizing end user requirements, support the ... Help ensure workstations are properly maintained by leveraging patching and software systems ...

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Showing results 21-40

All JobsIt Helpdesk JobsIt Helpdesk Trainee JobsIt Helpdesk Trainee Jobs in Boca Raton, FL

It Helpdesk Trainee information

See Boca Raton, FL salary details

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How much do it helpdesk trainee jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for it helpdesk trainee in Boca Raton, FL is $21.97, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $24.62 per hour, depending on experience, location, and employer.

What is an IT Helpdesk trainee?

An IT Helpdesk Trainee is an entry-level role responsible for assisting users with technical issues, troubleshooting IT problems, and providing support for hardware, software, and network-related queries. They work under the guidance of senior IT staff to learn about system administration, ticket management, and customer service. This role helps trainees develop technical skills and gain hands-on experience in IT support. Over time, they may progress to higher-level IT support or system administration roles.

What are the key skills and qualifications needed to thrive in the IT Helpdesk trainee position, and why are they important?

To thrive as an IT Helpdesk Trainee, you need a basic understanding of computer hardware, software, and troubleshooting, often supported by an associate degree or relevant coursework. Familiarity with ticketing systems like ServiceNow, remote desktop tools, and basic network protocols is commonly expected; certifications such as CompTIA A+ can be beneficial. Strong communication, patience, and problem-solving abilities are crucial soft skills for effectively supporting end-users. These skills ensure prompt, accurate technical assistance and a positive experience for both users and the IT team.

What are the typical daily responsibilities of an IT Helpdesk trainee?

As an IT Helpdesk Trainee, your daily responsibilities often include responding to user requests via phone, email, or chat, diagnosing basic technical issues, and escalating more complex problems to senior technicians. You may also help with tasks such as setting up new user accounts, installing software updates, and documenting solutions in a knowledge base. Collaboration is key, as you'll regularly interact with other IT staff to resolve issues and learn on the job. This hands-on experience provides a solid foundation for advancing in IT support roles.

What are the most commonly searched types of It Helpdesk jobs in Boca Raton, FL?

The most popular types of It Helpdesk jobs in Boca Raton, FL are:

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For It Helpdesk Trainee jobs in Boca Raton, FL, the most frequently searched job titles are:

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Cities near Boca Raton, FL with the most It Helpdesk Trainee job openings:

It Helpdesk Trainee jobs near you
Infographic showing various It Helpdesk Trainee job openings in Boca Raton, FL as of June 2026, with employment types broken down into 10% Full Time, and 90% Part Time. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $45,696 per year, or $22 per hour.

IT Tech

Franklin Academy Charter Schools

Lake Worth, FL

$50K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 hours ago

Job description

Description

Overview

The IT Support Technician reports to the Director of School Operations and is responsible for day-to-day operational maintenance, support, and upgrades for operating systems, workstations and servers. This individual will also perform software installations and upgrades to operating systems and various software packages as well as monitor and optimize systems to achieve desired performance levels. Additionally, this person will be responsible for IT support within the school. This position requires flexibility and discretion in supporting a diverse population.


Employment Schedule: 12-months, full-time


Duties and Responsibilities

Essential functions of the position may include, but are not limited to, the following:

  • Desktop/Server Installation/Maintenance;
  • Preparing requisitions for missing parts;
  • End-User Technology Support through our ticket system;
  • Professional development as requested;
  • Coordinating audio-visual needs for school wide events;
  • Design the Morning Announcement Presentation Show in coordination with the Activities Director;
  • Providing needed software or links to labs including, but not limited to: Vision, Mavis Beacon, USA Test Prep, IReady, Rosetta Stone, FSA/EOC Needs;
  • Information Systems Maintenance & Network Management;
  • Operating system upgrades;
  • Server management; including network backups;
  • Data and Information Security;
  • Paper Cut management;
  • Setting up group emails;
  • Inventory of all Technology Equipment;
  • Tech Inventory for Charter Tools & State Reporting;
  • Security Cameras;
  • Assigned to the appropriate end-users;
  • PR Duties;
  • Provide for a yearly technology evening for parents;
  • Registration Day support.

Full-time IT Support Technicians are eligible for the following benefits:

  • Base Salary
  • Retention Stipend
  • Enrollment Incentive Stipend
  • Medical, Dental, Prescription drug, and Vision
  • Life insurance and Voluntary life insurance
  • Paid Time Off (PTO) - Vacation, Sick, Personal
  • Employer 401K Match (2.5% of Base Salary)

Total Possible Compensation Package: $50,050.00


Franklin Academy is a Drug-Free Workplace. All candidates are required to pass a mandatory drug screening and background check (https://info.flclearinghouse.com).


FRANKLIN ACADEMY IS AN EQUAL OPPORTUNITY EMPLOYER. It is the policy of Franklin Academy not to discriminate against any applicant for employment, or any employee because of age, color, sex, sexual orientation or expression, disability, national origin, race, religion, or veteran status.



Requirements

Job Requirements:

  • Demonstrates excellent communication skills including oral presentations, written skills, active listening skills and ability to motivate faculty and staff.
  • Demonstrates enthusiasm and commitment toward the job and the mission of the school.
  • Establishes excellent interpersonal skills between all constituents: being courteous, professional and, helpful; demonstrates high level of interpersonal skills to handle sensitive and confidential situations.
  • Ability to organize and manage multiple priorities.
  • Ability to be at work consistently, to arrive on time, to follow instructions, to respond to management direction and solicit feedback to improve performance.
  • Problem analysis and problem resolution at both a strategic and functional level.
  • Looks for ways to improve and promote quality and demonstrates accuracy and thoroughness. Strives to research, evaluate and implement best practices.
  • Strong customer orientation
  • Strong track record for analyzing complex problems/issues, identifying patterns and recommending creative solutions.
  • Proactive and takes initiative. Thinks creatively. Drives projects to completion. Insists on highest level of quality. 


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