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It Helpdesk Trainee Jobs in Spring Hill, FL (NOW HIRING)

ProTek IT Solutions

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Mid-Level IT Support Technician

Clearwater, FL · On-site

$60K - $80K/yr

IT Managed Service Provider seeking skilled Help Desk/Mid-Level IT Support Technician. Our clients are small--to medium-sized businesses throughout the US. Some on-site client visits are occasionally ...

iVenture Solutions

IT Help Desk Technician

Tampa, FL · On-site

$37K - $50K/yr

IT Help Desk Technician Department: Orion Employment Type: Full Time Location: Tampa, FL Compensation: $37,000 - $50,000 / year Description Our Help Desk Technicians are the best of the best. Each ...

iVenture Solutions

IT Help Desk Technician

Tampa, FL · On-site

What you'll be doing as an IT Help Desk Technician: * Support Microsoft Windows desktop and server technologies * Consult with clients and offer guidance on technology use and best-practices

iVenture Solutions

IT Help Desk Technician

Tampa, FL

$37K - $50K/yr

Position Overview What you'll be doing as an IT Help Desk Technician: * Support Microsoft Windows desktop and server technologies * Consult with clients and offer guidance on technology use and best ...

Revel Staffing

IT Manager

Tampa, FL

$85K - $115K/hr

This role is responsible for managing the IT help desk, maintaining systems and documentation, supporting users across departments, and improving service delivery through automation and AI-enabled ...

Revel Staffing

IT Help Desk Specialist

Tampa, FL

$80K - $110K/hr

We are seeking an IT Help Desk Specialist to provide day-to-day technical support to clinical and administrative staff in a healthcare environment. This role supports internal users with common ...

CFS

IT Manager

Tampa, FL · Remote

$110K - $130K/yr

Responsibilities of the IT Manager: * Lead, coach, and develop the IT team. * Oversee daily IT operations, including help desk support, hardware, software, systems, and network management. * Ensure ...

CFS

IT Manager

Tampa, FL · Remote

$115K - $130K/yr

Provide leadership across help desk operations, hardware, network infrastructure, systems, software, and IT asset management. * Establish and maintain IT service levels, processes, documentation, and ...

AnyDesk

IT Administrator

Tampa, FL · Hybrid

To help us on our mission, we are looking for a talented and highly ambitious IT Administrator. In this role you are responsible for maintaining, upgrading and managing our software, hardware and ...

AnyDesk

IT Administrator

Tampa, FL · On-site

To help us on our mission, we are looking for a talented and highly ambitious IT Administrator. In this role you are responsible for maintaining, upgrading and managing our software, hardware and ...

Beyond SOF

IT Recruiter

Tampa, FL · On-site

IT Recruiter Note : Candidate's must have HEAVY IT Recruiting experience. Job Summary Being a ... Whether it's needing help sourcing for a certain job or needing someone to assist in the interview ...

US Navy

Information Technology Professional

Lutz, FL

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and ...

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It Helpdesk Trainee information

See Spring Hill, FL salary details

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How much do it helpdesk trainee jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for it helpdesk trainee in Spring Hill, FL is $19.64, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $22.02 per hour, depending on experience, location, and employer.

What is an IT Helpdesk trainee?

An IT Helpdesk Trainee is an entry-level role responsible for assisting users with technical issues, troubleshooting IT problems, and providing support for hardware, software, and network-related queries. They work under the guidance of senior IT staff to learn about system administration, ticket management, and customer service. This role helps trainees develop technical skills and gain hands-on experience in IT support. Over time, they may progress to higher-level IT support or system administration roles.

What are the typical daily responsibilities of an IT Helpdesk trainee?

As an IT Helpdesk Trainee, your daily responsibilities often include responding to user requests via phone, email, or chat, diagnosing basic technical issues, and escalating more complex problems to senior technicians. You may also help with tasks such as setting up new user accounts, installing software updates, and documenting solutions in a knowledge base. Collaboration is key, as you'll regularly interact with other IT staff to resolve issues and learn on the job. This hands-on experience provides a solid foundation for advancing in IT support roles.

What are the key skills and qualifications needed to thrive in the IT Helpdesk trainee position, and why are they important?

To thrive as an IT Helpdesk Trainee, you need a basic understanding of computer hardware, software, and troubleshooting, often supported by an associate degree or relevant coursework. Familiarity with ticketing systems like ServiceNow, remote desktop tools, and basic network protocols is commonly expected; certifications such as CompTIA A+ can be beneficial. Strong communication, patience, and problem-solving abilities are crucial soft skills for effectively supporting end-users. These skills ensure prompt, accurate technical assistance and a positive experience for both users and the IT team.

What are the most commonly searched types of It Helpdesk jobs in Spring Hill, FL?

The most popular types of It Helpdesk jobs in Spring Hill, FL are:

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For It Helpdesk Trainee jobs in Spring Hill, FL, the most frequently searched job titles are:

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Cities near Spring Hill, FL with the most It Helpdesk Trainee job openings:

It Helpdesk Trainee jobs near you
Infographic showing various It Helpdesk Trainee job openings in Spring Hill, FL as of August 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $40,853 per year, or $19.6 per hour.

Mid-Level IT Support Technician

ProTek IT Solutions

Clearwater, FL • On-site

$60K - $80K/yr

Full-time

PTO

Posted 7 days ago

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Job description

IT Managed Service Provider seeking skilled Help Desk/Mid-Level IT Support Technician. Our clients are small—to medium-sized businesses throughout the US.

Some on-site client visits are occasionally required.

Technician specifically wanted in the Tampa Bay Area.

We deal with 100+ businesses, all with varying needs for workstation/server setups, networking, cloud solutions, etc. All IT Infrastructure type work. This position will be dealing with a multitude of customers to assist employees with IT helpdesk issues and ensuring that their IT infrastructure is running optimally.

Only applicants with experience will be considered. The ability to research and study new IT technologies rapidly is a must. Applicants must be able to pick up basic work immediately and handle client needs. As long as the core skills are in place, our senior engineers provide more advanced training and assistance.

MINIMUM JOB REQUIREMENTS:

  • Have good personal relations with customers and be able to calmly and collectively handle stressful customer IT situations and walk them through handlings, keeping them up-to-date on issues/outages while handling them.
  • Ability to multi-task, have good time management and prioritize multiple issues across different client companies.
  • Proficient with Microsoft 365 and/or Google Apps for Business.
  • Proficient with e-mail setup, POP, IMAP, Exchange, Outlook.
  • Proficient with troubleshooting email delivery/routing.
  • Networking: Troubleshoot DNS, DHCP, VPNs, Wi-Fi, and basic TCP/IP connectivity issues.
  • Hardware & Software: Diagnose desktop/laptop issues, printer configurations, and standard business applications.
  • Well versed in server/workstation backup solutions.
  • Familiar with and can troubleshoot issues with cybersecurity solutions such as Antivirus/EDR/Anti-Spam, etc.
  • Experienced and proficient in managing and troubleshooting Windows Server, Active Directory and Hyper-V.
  • Can execute Public DNS configurations.
  • The following is a Plus:
    • Previous MSP experience.
    • Experienced with setting up Hardware RAID configurations and troubleshooting them.
    • Skill and experience in and strong grasp of Layer 1-7 networking and troubleshooting network issues.
    • Able to implement more advanced firewall features such as Static Routes, WAN Failover, NAT Policies, Firewall Rules, etc.
    • Has experience in setting-up and troubleshooting business grade firewalls, switches, routers and APs.
    • Proficient at AD Group Policy setup.

ADDITIONAL USEFUL FIELDS:

  • Linux server administration
  • WAN DRAAS Replication
  • AWS IT Administration
  • Azure IT Administration
  • Advanced Networking
  • Cisco/Sonicwall/Juniper
  • VOIP Phone System Setups
  • Mac specialist
  • VMware Setups

Ideally, we are looking for someone to work out of our office in Clearwater, Florida. Partial telecommuting is an option for the right candidate.

However, we’re also open to remote or out-of-state candidates who can do the above.

We offer competitive compensation based on skill, experience, and opportunities for advancement and professional growth.

Company Description

ProTek IT Solutions has been providing high-end IT consulting services to mid-sized companies since 2007. With employees on the East and West coasts, we have clients spanning the US and primarily provide remote support services. We have steadily grown every year since the company's inception, and we are looking to bring on several skilled IT Support Specialists to help with our ever-expanding client base. We have positions available for help desk technicians as well as highly skilled IT professionals focusing on solution engineering and implementation services.
Seeking at least one additional technician in Clearwater/Tampa to work out of our CW office. Also accepting applications for remote technicians with the right skill sets.