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Entry Level Help Desk Support Jobs in Spring Hill, FL

iVenture Solutions

IT Help Desk Technician

Tampa, FL · On-site

$37K - $50K/yr

IT Help Desk Technician Department: Orion Employment Type: Full Time Location: Tampa, FL ... Support Microsoft Windows desktop and server technologies * Consult with clients and offer guidance ...

iVenture Solutions

IT Help Desk Technician

Tampa, FL

Support Microsoft Windows desktop and server technologies * Consult with clients and offer guidance ... Typical Week: 85% help desk, 10% server/network support, 5% training/meetings You are a great ...

iVenture Solutions

IT Help Desk Technician

Tampa, FL

$37K - $50K/yr

Help Desk Technicians help iVenture clients solve problems with PCs, Macs, desktop applications ... Support Microsoft Windows desktop and server technologies * Consult with clients and offer guidance ...

Amerilife Group, LLC

Help Desk Analyst

Clearwater, FL

$19 - $25.75/hr

Job Summary The Helpdesk Analyst I will be responsible for supporting internal and external agents ... This includes support for email setup, 2 factor authentication setup, password resets, account ...

AmeriLife Group, LLC

Help Desk Analyst

Clearwater, FL · On-site

$19 - $25.75/hr

Job Summary The Helpdesk Analyst I will be responsible for supporting internal and external agents ... This includes support for email setup, 2 factor authentication setup, password resets, account ...

Revel Staffing

IT Help Desk Specialist

Tampa, FL

$80K - $110K/hr

We are seeking an IT Help Desk Specialist to provide day-to-day technical support to clinical and ... This role supports internal users with common technology issues, including account access, EMR/EHR ...

ProTek IT Solutions

IT Support Specialist

Clearwater, FL · Remote

$60K - $100K/yr

From the help desk to server setups and management, networking, cloud solutions, etc., this ... support services. We have steadily grown every year since the company's inception, and we are ...

Revel Staffing

IT Manager

Tampa, FL

$85K - $115K/hr

Manage IT help desk operations and support ticketing system * Oversee hardware, software, systems, and user-support processes * Support network, infrastructure, and endpoint performance

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All JobsHelp Desk Support JobsEntry Level Help Desk Support JobsEntry Level Help Desk Support Jobs in Spring Hill, FL

Entry Level Help Desk Support information

See Spring Hill, FL salary details

$8

$17

$28

How much do entry level help desk support jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for entry level help desk support in Spring Hill, FL is $17.68, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.57 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Help Desk Support vs Technical Support Specialist?

AspectEntry Level Help Desk SupportTechnical Support Specialist
Required CertificationsCompTIA A+ often preferredCompTIA A+ or Network+ common
Work EnvironmentHelp desk, call centers, on-site supportCustomer sites, remote support, call centers
Industry UsageIT, tech companies, small businessesIT, telecommunications, software firms
Common Search IntentEntry level support roles, troubleshooting basicsTechnical troubleshooting, advanced support tasks

Entry Level Help Desk Support typically involves basic troubleshooting, customer service, and hardware/software support in help desk environments. Technical Support Specialist roles often require more technical knowledge and may involve resolving more complex issues. Both roles share certifications like CompTIA A+ and are common in IT industries, but the Technical Support Specialist usually handles more advanced problems.

What are the key skills and qualifications needed to thrive as an Entry Level Help Desk Support, and why are they important?

To thrive as an Entry Level Help Desk Support, you need a solid understanding of basic computer systems, troubleshooting techniques, and often a relevant associate degree or technical certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills set standout candidates apart in this customer-facing role. These skills and qualifications ensure efficient resolution of technical issues, positive user experiences, and reliable IT support within organizations.

What are Entry Level Help Desk Support roles?

Entry Level Help Desk Support roles are positions in IT departments where individuals provide first-line technical assistance to users experiencing computer or software issues. These professionals help troubleshoot problems, answer questions, and sometimes escalate more complex issues to higher-level support. They often work via phone, email, or chat, and are essential for maintaining smooth technology operations in organizations. This is a common starting point for pursuing a career in information technology.

What are some common challenges faced by entry level help desk support professionals, and how can they be managed?

Entry level help desk support professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, it's important to prioritize tasks, make use of internal knowledge bases and resources, and develop strong interpersonal skills. Regular feedback from more experienced team members and ongoing training can also help new help desk professionals build confidence and improve their problem-solving abilities.
What are popular job titles related to Entry Level Help Desk Support jobs in Spring Hill, FL? For Entry Level Help Desk Support jobs in Spring Hill, FL, the most frequently searched job titles are:
What job categories do people searching Entry Level Help Desk Support jobs in Spring Hill, FL look for? The top searched job categories for Entry Level Help Desk Support jobs in Spring Hill, FL are:
What cities near Spring Hill, FL are hiring for Entry Level Help Desk Support jobs? Cities near Spring Hill, FL with the most Entry Level Help Desk Support job openings:
Entry Level Help Desk Support jobs near you
Infographic showing various Entry Level Help Desk Support job openings in Spring Hill, FL as of July 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $36,783 per year, or $17.7 per hour.
Help Desk Support Tier II (Pipeline)

Help Desk Support Tier II (Pipeline)

Lucayan Technology Solutions LLC

Tampa, FL • On-site

$19 - $25.50/hr

Full-time

Posted 9 days ago

Job description

About Lucayan Technology Solutions LLC
Lucayan Technology Solutions LLC is a CVE Certified, Veteran Owned Small Business offering cutting edge, integrated Information Technology solutions. We assist government customers by delivering viable solutions for their increasingly complex IT needs with the understanding that the right technology mix with proper execution plays a crucial role in accomplishing their mission. We use a proven, agile and innovative approach to discover, evaluate, architect and implement advanced solutions to ensure our customers ultimate success.
Location: MacDill Air Force Base, Tampa, FL
Employment Type: Full-Time, On-Site
Status: Talent Pipeline
Join Our Pipeline for Future Opportunities!
This posting is intended to establish a pool of qualified candidates for future openings supporting ongoing operations. Positions may become available based on staffing needs, operational requirements, or workforce changes. Qualified applicants may be contacted as opportunities arise.
Overview
At Lucayan Technology Solutions, we are proactively seeking talented professionals to join our growing team. We are currently seeking an IT Help Desk II Technician to provide Tier 2 support for the 6th Medical Group (6 MDG) at MacDill AFB. This role serves as an escalation point for complex issues, supporting system integrity, compliance, and advanced troubleshooting to ensure the availability of mission-critical medical IT systems.
Key Responsibilities
  • Respond to and resolve escalated technical issues involving hardware, software, and networks.
  • Provide Tier 2 support for desktops, servers, and enterprise applications.
  • Manage and troubleshoot user accounts, Active Directory, and group policies.
  • Support patch management, updates, and system security configurations.
  • Track and resolve incidents using ServiceNow and AFNET Remedy ticketing systems.
  • Assist with configuration and troubleshooting of networking equipment in coordination with admins.
  • Perform system monitoring, diagnostics, and root cause analysis for recurring issues.
  • Mentor and support Help Desk I staff by providing technical guidance.
  • Ensure compliance with DoD cybersecurity directives and reporting requirements.

Required Qualifications
  • Associate's degree in IT, Computer Science, or related field (or equivalent experience).
  • 2+ years of experience in IT support, including Tier 2 troubleshooting.
  • Strong knowledge of Windows operating systems, Active Directory, and enterprise applications.
  • Familiarity with networking fundamentals, patch management, and security tools.
  • U.S. Citizenship required.

Required Security Clearances & Training
  • DoD 8570 IAT Level II Certification (CompTIA Security+ CE, CCNA Security, or equivalent).
  • Must complete DoD IA/Cyber Awareness, AT Level I, and ITIL-based training per PWS requirements.

Preferred Qualifications
  • CompTIA Network+ or higher networking certification.
  • Microsoft MCSA/MCSE certification.
  • Experience supporting IT in a DoD healthcare environment.

Work Environment
  • On-site daily at MacDill AFB, Tampa, FL.
  • Standard schedule: Monday-Friday, 7:30 AM-4:30 PM (with 1-hour lunch).
  • Must comply with AFOSH safety and Air Force installation access requirements.

Why Join Our Pipeline?
  • Be first in line for upcoming openings aligned with your experience and career goals.
  • Stay connected with Lucayan's recruiting team for priority consideration.
  • Join a mission-focused environment where your expertise makes a tangible impact.

Apply