ZipRecruiter

Log In

2

Entry Level Help Desk Support Jobs in Melbourne, FL

SCCU

Service Desk Admin I

Melbourne, FL · On-site

$46K - $48K/yr

... support or helpdesk technician or customer support experience is required. Financial institution ... Service Desk Admin I Compensation $46,130.00 - $48,847.00 SCCU Benefits * Health & Wellness:

SCCU

Service Desk Admin I

Melbourne, FL · On-site

$46K - $48K/yr

... support or helpdesk technician or customer support experience is required. Financial institution ... Service Desk Admin I Compensation $46,130.00 - $48,847.00 SCCU Benefits * Health & Wellness:

SCCU

Service Desk Admin I

Melbourne, FL

$46K - $48K/yr

... support or helpdesk technician or customer support experience is required. Financial institution ... Service Desk Admin I Compensation $46,130.00 - $48,847.00 SCCU Benefits * Health & Wellness:

Stefanini Group

Deskside Technician II

Melbourne, FL · On-site

$18.75 - $23.75/hr

... help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 ...

Stefanini Group

Deskside Technician II

Melbourne, FL · On-site

$18.75 - $23.75/hr

... help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 ...

Stefanini Group

Deskside Technician II

Melbourne, FL

$18.75 - $23.75/hr

... help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 ...

Stefanini Group

Deskside Technician II

Melbourne, FL · On-site

$18.75 - $23.75/hr

... help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 ...

Noblesoft Technologies

Desktop Support

Melbourne, FL · Remote

$20.75 - $26.25/hr

IP Phone support experience necessary * Expert in handling Office Applications i.e Outlook ,MS ... Ability to work flexible hours from time to time to cover for other help desk staff and to be ...

Calvary Chapel

Desktop Support I

Melbourne, FL · On-site

$18 - $20/hr

... help desk tickets as necessary to ensure prompt resolution (1 Corinthians 14:40) • Deliver friendly, courteous, and high-quality IT support to all users, including staff and volunteers (Matthew 5 ...

U.S. Navy

IT Support Specialist

Palm Shores, FL

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

next page

Showing results 1-20

All JobsHelp Desk Support JobsEntry Level Help Desk Support JobsEntry Level Help Desk Support Jobs in Melbourne, FL

Entry Level Help Desk Support information

See Melbourne, FL salary details

$9

$19

$30

How much do entry level help desk support jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for entry level help desk support in Melbourne, FL is $19.32, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $21.39 per hour, depending on experience, location, and employer.

What is an entry level help desk support?

Entry Level Help Desk Support roles are positions in IT departments where individuals provide first-line technical assistance to users experiencing computer or software issues. These professionals help troubleshoot problems, answer questions, and sometimes escalate more complex issues to higher-level support. They often work via phone, email, or chat, and are essential for maintaining smooth technology operations in organizations. This is a common starting point for pursuing a career in information technology.

What are the key skills and qualifications needed to thrive as an entry level help desk support?

To thrive as an Entry Level Help Desk Support, you need a solid understanding of basic computer systems, troubleshooting techniques, and often a relevant associate degree or technical certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills set standout candidates apart in this customer-facing role. These skills and qualifications ensure efficient resolution of technical issues, positive user experiences, and reliable IT support within organizations.

What are some common challenges faced by entry level help desk support professionals, and how can they be managed?

Entry level help desk support professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, it's important to prioritize tasks, make use of internal knowledge bases and resources, and develop strong interpersonal skills. Regular feedback from more experienced team members and ongoing training can also help new help desk professionals build confidence and improve their problem-solving abilities.

What is the difference between Entry Level Help Desk Support vs Technical Support Specialist?

AspectEntry Level Help Desk SupportTechnical Support Specialist
Required CertificationsCompTIA A+ often preferredCompTIA A+ or Network+ common
Work EnvironmentHelp desk, call centers, on-site supportCustomer sites, remote support, call centers
Industry UsageIT, tech companies, small businessesIT, telecommunications, software firms
Common Search IntentEntry level support roles, troubleshooting basicsTechnical troubleshooting, advanced support tasks

Entry Level Help Desk Support typically involves basic troubleshooting, customer service, and hardware/software support in help desk environments. Technical Support Specialist roles often require more technical knowledge and may involve resolving more complex issues. Both roles share certifications like CompTIA A+ and are common in IT industries, but the Technical Support Specialist usually handles more advanced problems.

What are popular job titles related to Entry Level Help Desk Support jobs in Melbourne, FL?

For Entry Level Help Desk Support jobs in Melbourne, FL, the most frequently searched job titles are:

What job categories do people searching Entry Level Help Desk Support jobs in Melbourne, FL look for?

The top searched job categories for Entry Level Help Desk Support jobs in Melbourne, FL are:

What cities near Melbourne, FL are hiring for Entry Level Help Desk Support jobs?

Cities near Melbourne, FL with the most Entry Level Help Desk Support job openings:

Entry Level Help Desk Support jobs near you
Infographic showing various Entry Level Help Desk Support job openings in Melbourne, FL as of July 2026, with employment types broken down into 81% Full Time, 17% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $40,188 per year, or $19.3 per hour.

Service Desk Admin I

SCCU

Melbourne, FL • On-site

$46K - $48K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Job description

At Space Coast Credit Union (SCCU), our members are at the heart of everything we do. Since 1951, we've been committed to delivering financial services founded on integrity and a people-first philosophy.
As a Service Desk Admin I, you will be responsible for delivering end user technical support over the phone in a call center environment. This is a Tier 1 support role with the responsibility of performing initial triage of a support call and solving range of routine hardware and software technical issues. The incumbent will perform basic technical troubleshooting to resolve technical incidents using documented support processes and/or knowledge bases or will escalate the issue to the Tier 2 support level. The candidate must be comfortable providing technical direction to non-technical users over the phone. The candidate must possess excellent diplomacy and communication skills as well as a strong desire to provide excellent customer service.
Why Join SCCU?
  • Member-Focused Mission: Be part of a not-for-profit organization that reinvests in its members.
  • Flexible Schedule Options
  • Career Growth: We prioritize internal promotions and offer on-the-job training.

Service Desk Administrator I Key Responsibilities
  • Responds to end user trouble calls to resolve routine application software problems or assist with hardware issues remotely when possible. Routes calls as needs for more non-routine questions. Track tickets in an incident management system to properly identify problem and resolution for a shared knowledge base or escalate and assign as needed for higher level support.
  • Resolve daily issues of a non-complex scope that impact the team and overall business objectives.
  • Coordinates with fellow technicians, and higher tier support resources to expedite the handling of urgent trouble reports and share input for documentation of problem resolution to help build a skills knowledge database.
  • Perform duties as assigned to the Service Desk as needed to meet customer/end user demands.
  • Incumbent will be required to meet or exceed defined performance metrics related to incident resolution, call throughput and quality to be eligible for grade advancement.
  • Other duties and responsibilities as assigned.

Service Desk Admin I
  • 1 to 3 years prior experience of information technology as a technical support or helpdesk technician or customer support experience is required. Financial institution knowledge is a plus.
  • A two year college degree or specialized course study or equivalent experience is required. Certifications such as CompTIA A+ can substitute for education or experience.

Service Desk Admin I Compensation
$46,130.00 - $48,847.00
SCCU Benefits
  • Health & Wellness: Medical, dental, and vision insurance, plus an Employee Assistance Program.
  • Financial Perks: 401(k) match (5%), HSA match, and SCCU-paid insurance (short/long-term disability, life insurance).
  • Education Support: Tuition reimbursement after one year of service.
  • Generous Time Off: 20+ days of PTO, birthday PTO, and 11 federal holidays.
  • Exclusive Discounts: Lower rates on loans, credit cards, and no fee SCCU accounts!

Schedule
  • Standard hours are M - F 8:00 AM - 5:00 PM. Rotating Saturdays

About SCCU
Since 1951, Space Coast Credit Union (SCCU) has proudly served our community, growing to over 685,000 members and managing $9 billion in assets. With 67 branches spanning Florida's east coast, we are the third-largest credit union in the state. In 2025, we expanded into Orange County to better serve the growing East Orlando market.
As a not-for-profit financial institution, SCCU is dedicated to putting our members first. Unlike traditional banks, we return profits to our members through better rates, lower fees, and enhanced services. While we offer the same financial products-like checking, savings, and loans-our focus remains on empowering our members and supporting their financial well-being. With local decision-making and a commitment to exceptional service, we strive to make a meaningful difference in the lives of those we serve.
At SCCU, we also prioritize our team members by fostering a supportive and collaborative environment that encourages career growth and development. As we continue to grow, we are seeking talented, member-focused professionals to join our team and help deliver innovative financial solutions and outstanding service.
I UNDERSTAND this application a legal document for purposes of your employment. Upon acceptance of an offer with SCCU, I UNDERSTAND that I will be required to complete background, employment verifications, and drug screening. I UNDERSTAND further that any misstatements or omissions in this application and pre-employment process can be considered falsification and will result in a decision not to hire me, or to discharge me if discovered after I am hired. I UNDERSTAND that the information requested regarding date of birth, race and sex is for the sole purpose of gathering the above information accurately, and will not be used to discriminate against me in violation of any law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hired
SCCU is a drug-free workplace. I understand that as a condition of my employment, I will be required to submit to any testing for the presence of drugs, and to submit to any procedure to assess my qualifications for employment. If hired, I ALSO AGREE that if I am hired, my employment is for no definite time and may be terminated at any time without prior notice.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

Apply