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Remote Desktop Support Manager Jobs in Boca Raton, FL

HMG Careers

Sales Manager Remote

Lauderhill, FL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Remote Sales Manager

North Miami Beach, FL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Remote Sales Manager

Deerfield Beach, FL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Sales Manager Remote

Highland Beach, FL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Sales Manager Remote

Miramar, FL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Sales Manager Remote

Pompano Beach, FL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Remote Sales Manager

Lauderdale Lakes, FL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Sales Manager Remote

Tamarac, FL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Remote Sales Manager

Coral Springs, FL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Remote Sales Manager

Briny Breezes, FL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Remote Sales Manager

West Palm Beach, FL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Remote Sales Manager

North Lauderdale, FL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Sales Manager Remote

Hallandale Beach, FL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Sales Manager Remote

Lauderdale Lakes, FL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Remote Sales Manager

Oakland Park, FL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Sales Manager Remote

Palm Springs, FL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Sales Manager Remote

Davie, FL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

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All JobsDesktop Support JobsRemote Desktop Support Manager JobsRemote Desktop Support Manager Jobs in Boca Raton, FL

Remote Desktop Support Manager information

See Boca Raton, FL salary details

$14

$34

$57

How much do remote desktop support manager jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for remote desktop support manager in Boca Raton, FL is $34.33, according to ZipRecruiter salary data. Most workers in this role earn between $22.79 and $45.62 per hour, depending on experience, location, and employer.

What is the difference between Remote Desktop Support Manager vs Remote Desktop Support Technician?

AspectRemote Desktop Support ManagerRemote Desktop Support Technician
CertificationsCompTIA A+, HDI Support Center Analyst, ITILCompTIA A+, Microsoft Certified: Modern Desktop Administrator
Work EnvironmentSupervises support teams, manages workflows, oversees support operationsProvides technical support, troubleshoots remote desktop issues, assists end-users
Industry UsageIT support departments, managed service providersIT help desks, technical support centers

The Remote Desktop Support Manager oversees support teams and manages remote desktop support operations, requiring leadership skills and certifications. In contrast, the Remote Desktop Support Technician focuses on providing direct technical assistance to users. Both roles are essential in IT support environments, but they differ mainly in responsibilities and scope.

What are some common challenges faced by remote desktop support managers and how can they be addressed?

Remote Desktop Support Managers often encounter challenges such as coordinating a geographically dispersed team, ensuring consistent service quality, and managing complex technical issues remotely. To address these, it is important to establish clear communication channels, utilize centralized ticketing systems, and provide regular training for the support staff. Additionally, fostering a collaborative culture and leveraging remote monitoring tools can help maintain productivity and quickly resolve user issues.

What are the key skills and qualifications needed to thrive as a remote desktop support manager?

To thrive as a Remote Desktop Support Manager, you need expertise in IT support, troubleshooting, and remote desktop administration, often backed by a degree in computer science or related certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator. Familiarity with remote management tools (such as TeamViewer, Remote Desktop Services, or Citrix), ticketing systems, and security protocols is typically required. Strong leadership, communication, and problem-solving skills help you effectively guide teams and resolve client issues. These skills and qualities are crucial for ensuring efficient remote support operations, high user satisfaction, and secure IT environments.

What does a remote desktop support manager do?

A Remote Desktop Support Manager oversees a team responsible for providing technical assistance to users remotely, primarily through remote desktop tools. Their duties include managing support staff, ensuring timely resolution of IT issues, maintaining service quality, and implementing best practices for remote troubleshooting. They also collaborate with other IT departments to streamline processes and may be involved in training and development of support personnel. The goal is to ensure users can access help quickly and efficiently, minimizing downtime and technical disruptions.

What are popular job titles related to Remote Desktop Support Manager jobs in Boca Raton, FL?

For Remote Desktop Support Manager jobs in Boca Raton, FL, the most frequently searched job titles are:

What job categories do people searching Remote Desktop Support Manager jobs in Boca Raton, FL look for?

The top searched job categories for Remote Desktop Support Manager jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Remote Desktop Support Manager jobs?

Cities near Boca Raton, FL with the most Remote Desktop Support Manager job openings:

Remote Desktop Support Manager jobs near you

IT Engineer Desktop

Health Care District

West Palm Beach, FL • On-site, Remote

Full-time

Posted 17 days ago

Job description


The Desktop Engineer is directly involved with the operational delivery of technical services for all HCD business sites and facilities as assigned. Desktop Engineers have primary responsibility for delivering the services required to install, configure, monitor, support, and manage HCD systems. The Desktop Engineer possesses an understanding of the systems and technologies in place at HCD, along with knowledge of PC-level applications deployed throughout. Responsibilities also include supporting the electronic medical record (EMR) and revenue cycle computer systems in collaboration with HCD enterprise Information Services staff. While primarily responsible for hardware and operating system components, this person possesses an understanding of the business environment and the business applications running on the systems being managed. This knowledge is leveraged to achieve operational efficiencies, including recommending improvement opportunities. This role participates in a twenty-four (24) hour on-call rotation to support the Information Services Help Desk as required.
Essential Functions
  • Performs installation, configuration, maintenance, and upgrade activities for PC systems.
  • Troubleshoots and repairs PC system failures or problems.
  • Actively participates in daily, weekly, and monthly Information Services management meetings as directed.
  • Ensures all installed software remains in compliance with purchased licenses and that no software is installed unless linked to a valid purchase.
  • Keeps abreast of best practices in the IT design, implementation, and support of Health Care requirements. Brings value to the center through suggestions and implementation of these best practices.
  • Participates in 24/7 on-call technical support for staff, both remotely and locally, on an as-needed basis.
  • Participates in and supports HCD IT quality improvement processes regarding requests for services and daily support/Help Desk processing.
  • Monitors Desktop Support queues to ensure requests are handled within established SLAs and provides timely customer service as required.
  • Ensures the efficient operation and management of PC systems deployed throughout the District.
  • Establishes, implements, and ensures compliance with IT and District policies and procedures.
  • Assists with documenting and investigating incidents and accidents to determine contributing factors and details regarding the incident.
  • Ensures notifications are complete and appropriate documentation and interventions are in place.
  • Communicates clearly and efficiently with site or unit management, staff, and the IT Services Manager in a proactive and customer service-oriented manner.
  • Assists and participates in activities related to inspections or investigations of the District by regulatory or accrediting agencies.
  • Enforces IT Security Policies in cooperation with and under the direction of IT Security leadership.
  • Performs all installations and maintenance of appropriate IT system upgrades and changes required for efficient operations.
  • Provides support, research, and recommendations for budget items for sites as requested.
  • Supports and demonstrates practices consistent with the District's mission, philosophy, standards, policies, and procedures.
  • Performs special projects as directed by management.
  • Maintains desktop inventory, project requirements, trouble ticket management, and prioritization of work requests as directed.
  • Provides status reports to management as requested.
  • Provides vendor support regarding interfacing issues, HL7, or VPN connections as requested.
  • Acts as the Information Services liaison for assigned projects, sites, or business units and serves as an IT resource for projects as required.
  • Accurately predicts the resources required for project evaluations and requests assistance as needed to ensure success.
  • Performs emergency duties as required, including working in special needs or Red Cross shelters or responding to man-made or natural threats or disasters.

Qualifications
Education:
  • Associate's Degree required in Computer Science, Engineering, and Applied Sciences or in a related field preferred; however, relevant technical certifications after high school will be considered.

Experience:
  • Three (3) to five (5) years of experience in Information Technology with experience with computer support on laptop, desktop, mobile devices in a corporate environment required.
  • Knowledge of PC imaging and deployment methodologies.
  • Understand the concept of business process optimization (process improvement).
  • Dell warranty repair or related depot repair certifications a plus.? Experience in a health care related setting preferred.

Certification:
  • A+ certification required within one year of hire date.
  • MCP or MCSA certification(s) a plus.

About Us
The Health Care District of Palm Beach County is an independent special taxing district that has served as a healthcare safety net for more than 36 years to fill in gaps in access to healthcare services. This unique healthcare system covers the entire county and provides a wide range of services such as nine community health centers (Federally Qualified Health Centers) which serve everyone regardless of ability to pay; school health teams in 172 public schools; a lifesaving Trauma Hawk aeromedical helicopter program; a rural, public teaching hospital, Lakeside Medical Center; an award-winning skilled nursing center; a ground ambulance program for Health Care District patients needing a higher level of care and the county's Trauma Agency, which ensures quality outcomes within the county's trauma system and leads initiatives to prevent traumatic injury.
We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, creed, religion, military or veteran status, age, sex, pregnancy status, genetic information, national origin or ancestry, citizenship, physical or mental disability, marital status, sexual orientation or identification status, or any other legally recognized category protected by jurisdictional, state or federal law. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.
We are also committed to maintaining a safe, healthy, and productive work environment for all employees. As such, we are a Drug-Free Workplace.
The Health Care District of Palm Beach County is an E-Verify participating employer and will use E-Verify to confirm the employment eligibility of all newly hired employees.
This role may require Agency of Health Care Administration (AHCA) background screening and clearance. As required under House Bill 531, applicants may review AHCA's education and awareness information at the following link: https://info.flclearinghouse.com/

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