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Commission Microsoft Help Desk Jobs in Boca Raton, FL

GrayRobinson

Help Desk Analyst

Boca Raton, FL · On-site

$19.50 - $26.50/hr

The Help Desk Analyst is primarily responsible for assisting users with software-related questions ... Microsoft 365, iManage, VPN, and Citrix. Capable of formatting and troubleshooting Word, Excel ...

GrayRobinson

Help Desk Analyst

Fort Lauderdale, FL · On-site

$19.50 - $26.75/hr

The Help Desk Analyst is primarily responsible for assisting users with software-related questions ... Microsoft 365, iManage, VPN, and Citrix. Capable of formatting and troubleshooting Word, Excel ...

GrayRobinson

Help Desk Analyst

West Palm Beach, FL · On-site

$19.75 - $27/hr

The Help Desk Analyst is primarily responsible for assisting users with software-related questions ... Microsoft 365, iManage, VPN, and Citrix. Capable of formatting and troubleshooting Word, Excel ...

National Oak

Help Desk Administrator

West Palm Beach, FL · On-site

  • Medical

  • Retirement

  • PTO

... resolve help desk requests. • Review application logs, update, and document processes for ... Certificates, Licenses, Registrations Microsoft/CompTIA certifications (MCP, A+, Network+ and ...

Next Step Systems

IT Help Desk Specialist

Boca Raton, FL · On-site

  • Medical

  • Retirement

  • PTO

IT Help Desk Specialist, Boca Raton, FL We are looking for an IT Help Desk Specialist guru to ... OS X, Microsoft Office & Outlook, Adobe. - Experience with Active Directory maintenance, and ...

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Commission Microsoft Help Desk information

See Boca Raton, FL salary details

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How much do commission microsoft help desk jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for commission microsoft help desk in Boca Raton, FL is $21.97, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $24.62 per hour, depending on experience, location, and employer.

What is the difference between Commission Microsoft Help Desk vs Microsoft Support Specialist?

AspectCommission Microsoft Help DeskMicrosoft Support Specialist
CertificationsBasic IT certifications, Microsoft certifications often preferredMicrosoft certifications, CompTIA A+ or Network+
Work EnvironmentHelp desk centers, remote support, on-siteHelp desk, remote troubleshooting, on-site support
Employer & IndustryIT service providers, corporate IT departmentsMicrosoft partner companies, corporate IT teams
Search & Comparison IntentCustomer support, troubleshooting, help desk rolesTechnical support, product troubleshooting, support roles

Commission Microsoft Help Desk and Microsoft Support Specialist roles share similar certifications and work environments, focusing on troubleshooting and customer support. However, Help Desk roles often emphasize initial customer contact, while Support Specialists handle more complex technical issues. Both are vital in IT support, with overlapping skills but different scope of responsibilities.

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Help Desk Analyst

GrayRobinson

Boca Raton, FL • On-site

$19.50 - $26.50/hr

Full-time

Posted 7 days ago

Job description

GrayRobinson, a full-service law and government consulting firm with 16 offices in Florida and Washington, D.C., has an immediate opening in one of our Orlando offices for an experienced Help Desk Analyst. The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, evaluating and implementing new software. The ideal candidate must demonstrate effective communication skills and be capable of responding to users regarding a variety of complex questions in a professional, efficient, and timely manner.

The position requires 5+ years of experience troubleshooting software and hardware issues, with detailed working knowledge of legal-specific software and processes, including but not limited to Windows 11, Microsoft 365, iManage, VPN, and Citrix. Capable of formatting and troubleshooting Word, Excel, PowerPoint, and Outlook. Law firm experience is a plus.

We provide a professional work environment and a competitive employment package, including comprehensive benefits.

GrayRobinson is an Equal Opportunity Employer.

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