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Help Desk Technician Jobs in Boca Raton, FL (NOW HIRING)

GiaSpace Inc

Help Desk Technician

Fort Lauderdale, FL · On-site

$19 - $25.75/hr

Instead, here are the skillsets we're actively looking for with our next Help Desk Technician (III): * Windows Server, Troubleshooting and Repair * Network Component Installation, Diagnostics * DHCP ...

Sinai Residences

Help Desk Technician

Boca Raton, FL · On-site

$18.75 - $25.50/hr

Enjoy working in an upscale, mission-driven community Position Summary The Help Desk Technician provides frontline technical support to employees and residents by troubleshooting hardware, software ...

Sinai Residences

Help Desk Technician

Boca Raton, FL · On-site

$18.75 - $25.50/hr

Enjoy working in an upscale, mission-driven community Position Summary The Help Desk Technician provides frontline technical support to employees and residents by troubleshooting hardware, software ...

YouFit

Help Desk Technician

Deerfield Beach, FL · On-site

$19.25 - $26/hr

The Help Desk Technician serves as the primary point of contact for technology issues across corporate departments and club locations, covering hardware, software, networking, and club-facing systems ...

YouFit

Help Desk Technician

Deerfield Beach, FL · On-site

$19.25 - $26/hr

The Help Desk Technician serves as the primary point of contact for technology issues across corporate departments and club locations, covering hardware, software, networking, and club-facing systems ...

Celsius

IT Help Desk Technician

Boca Raton, FL · On-site

Celsius is hiring for this position in our Boca Raton, FL. IT Help Desk Technician Department: IT Reporting to: SVP of IT, Security and Infrastructure Location: Onsite in Boca HQ Job Overview Under ...

GrayRobinson

Help Desk Analyst

Boca Raton, FL · On-site

$19.50 - $26.50/hr

The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...

GrayRobinson

Help Desk Analyst

Fort Lauderdale, FL · On-site

$19.50 - $26.75/hr

The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...

GrayRobinson

Help Desk Analyst

West Palm Beach, FL · On-site

$19.75 - $27/hr

The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...

Mapei

IT Helpdesk Technician

Deerfield Beach, FL · On-site

As a Help Desk Technician, you will support smooth IT operations by resolving technical issues and assisting end users across the organization. This role requires strong troubleshooting skills ...

Sage Dental

Service Desk Technician

Boca Raton, FL · On-site

Overview Sage Dental Management is looking for a Help Desk Support Technician to join our growing team in Boca Raton, FL! This position will provide technical assistance to computer system users and ...

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Help Desk Technician information

See Boca Raton, FL salary details

$12

$21

$32

How much do help desk technician jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for help desk technician in Boca Raton, FL is $21.99, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $24.66 per hour, depending on experience, location, and employer.

What is a help desk technician?

A help desk technician is an IT support specialist who helps customers or users troubleshoot software and hardware problems. As a help desk technician, your responsibilities and duties include receiving technical support tickets, phone calls, or emails, contacting the user or customer, listening to their issue, diagnosing the problem, and walking them through the solution. You must be patient with often upset customers and explain how to resolve their computer issues in a step-by-step manner that is understandable to a layperson.

What are the key skills and qualifications needed to thrive as a help desk technician, and why are they important?

To thrive as a Help Desk Technician, you need a solid understanding of computer hardware, software troubleshooting, and networking, often supported by a relevant associate's degree or IT certifications like CompTIA A+ or Microsoft Certified Professional. Familiarity with ticketing systems, remote desktop tools, and common operating systems is essential for daily operations. Strong communication, patience, and problem-solving abilities set outstanding technicians apart when assisting users. These skills and qualities are vital for efficiently resolving technical issues and ensuring user satisfaction in a fast-paced support environment.

What are some typical challenges help desk technicians face when supporting remote users, and how can they effectively address them?

Help Desk Technicians often encounter challenges such as diagnosing issues without physical access to the user's device, navigating varied home network setups, and communicating technical solutions to users with different levels of expertise. To address these challenges, technicians frequently use remote access tools, maintain clear and patient communication, and follow structured troubleshooting procedures. Building strong documentation skills and staying up to date with remote support technologies also help ensure efficient problem resolution and user satisfaction.

What is the difference between Help Desk Technician vs Technical Support Specialist?

AspectHelp Desk TechnicianTechnical Support Specialist
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, Network+
Work EnvironmentHelp desk, remote and on-site supportCustomer support, remote troubleshooting
Industry UsageIT services, tech companies, corporate ITIT, software, hardware vendors

Help Desk Technicians and Technical Support Specialists often share certifications and work environments, focusing on troubleshooting and customer support. The main difference lies in their typical roles: Help Desk Technicians handle general user issues and provide first-level support, while Technical Support Specialists may handle more specialized technical problems, often requiring deeper technical knowledge.

How much does a Help Desk Technician make?

The average Help Desk Technician salary in the United States is around $45,000 to $55,000 per year, depending on experience, certifications, and location. Entry-level positions may start lower, while experienced technicians with certifications like CompTIA A+ or Network+ can earn higher wages. Salaries can also vary based on the size of the organization and the complexity of support required.
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Cities near Boca Raton, FL with the most Help Desk Technician job openings:

Help Desk Technician jobs near you
Infographic showing various Help Desk Technician job openings in Boca Raton, FL as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, and 3% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $45,744 per year, or $22 per hour.

Help Desk Technician

GiaSpace Inc

Fort Lauderdale, FL • On-site

$19 - $25.75/hr

Full-time

Retirement

Re-posted 19 days ago

Job description

The days of reading old, boring IT Technician Job Ads are over. We just gotta' ask...

  • Tired of being treated like just a "geek?"
  • Feel like your career is stuck in "rinse and repeat" mode?
  • Are you fed up with poor pay for being a really good tech?

Well, you're reading this; that's good. That means, you're ready for a change. So are we.

We are GiaSpace, an enterprise services company that feeds the technology demands and network needs of small and medium sized businesses in the South Florida Market. Each of us make up a brilliant team of dedicated intellectuals, some are great at Sales & Marketing, and others are great at Technology & Network infrastructures. Every role, serving an absolute purpose.


That's where you come in... Keep reading, it gets better.

We don't want a tech that just knows computers, because we could find that really easily. Instead, here are the skillsets we're actively looking for with our next Help Desk Technician (III):

  • Windows Server, Troubleshooting and Repair
  • Network Component Installation, Diagnostics
  • DHCP and DNS Working Experience, Diagnostics
  • VPN Configuration, Setup and Implementations
  • Routers and Switches, Working Utility Expertise
  • Virus and Security Troubleshooting & Remedies
  • Proficient Capacity to Serve People, and Problems
  • Working Ability to Ask for Help, when needed
  • Identify potential band-aids or issues that need to be addressed before they become larger problems
  • Standby rotation


Now, let's talk about the Why you'd want to work here...

Yes, we have benefits. Yes, we have a 401k. In today's market, nearly everyone does. We will train you, how to utilize our proven Service Processes, and support you as a Proficient Technical resource in the field, every day. We have a competitive salary range, and it's reserved for the right candidate to learn in the interview process.


Ready for the next step? Good, here are a few final details to consider...

We do not believe that, being career-stuck is a strategy. The greatest rewards are reserved for those, who want to be more and then put in the work, to be their best version of themselves. We expect to retain the best, and that is why we are so bold about what we want - because we expect to find it. Send in your Cover Letter and Resume, to: help_desk_technician_id_BrN_g61K-tb6@giaspace.freshteam.com  and be sure to list in the Cover Letter, why this specific role fits into your Career Path. Only submissions with these articulations will be considered.

No recruiters, please.

 

Employment Type: FULL_TIME

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