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Entry Level Remote Help Desk Technician Jobs in Boca Raton, FL

ServiceNow

Sr Deal Desk Manager

West Palm Beach, FL · Remote

Qualify requests, help define plan to estimate, to scope and to develop proposals. * Analyze ... Capable of working independently and in collaboration with remote resources to meet deadlines.

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Entry Level Remote Help Desk Technician information

See Boca Raton, FL salary details

$12

$21

$32

How much do entry level remote help desk technician jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for entry level remote help desk technician in Boca Raton, FL is $21.97, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $24.62 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Remote Help Desk Technician vs Technical Support Specialist?

AspectEntry Level Remote Help Desk TechnicianTechnical Support Specialist
CertificationsCompTIA A+ often preferredCompTIA A+ or similar certifications common
Work EnvironmentRemote, help desk or call centerRemote or on-site, technical support roles
Employer UsageIT service providers, corporations, MSPsIT companies, tech support firms, corporations
Search IntentEntry level remote help desk jobs, tech support rolesTechnical support jobs, troubleshooting roles

While both roles involve assisting users with technical issues remotely, the Entry Level Remote Help Desk Technician typically focuses on basic troubleshooting and customer support, often requiring certifications like CompTIA A+. The Technical Support Specialist may handle more complex issues and may work on-site or remotely, with similar certification requirements. Both roles are common in IT support environments and serve as entry points into the tech industry.

What are the most commonly searched types of Remote Help Desk Technician jobs in Boca Raton, FL?

The most popular types of Remote Help Desk Technician jobs in Boca Raton, FL are:

What are popular job titles related to Entry Level Remote Help Desk Technician jobs in Boca Raton, FL?

For Entry Level Remote Help Desk Technician jobs in Boca Raton, FL, the most frequently searched job titles are:

What job categories do people searching Entry Level Remote Help Desk Technician jobs in Boca Raton, FL look for?

The top searched job categories for Entry Level Remote Help Desk Technician jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Entry Level Remote Help Desk Technician jobs?

Cities near Boca Raton, FL with the most Entry Level Remote Help Desk Technician job openings:

Entry Level Remote Help Desk Technician jobs near you
Infographic showing various Entry Level Remote Help Desk Technician job openings in Boca Raton, FL as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $45,696 per year, or $22 per hour.

Technical Support Specialist

BIS Digital

Fort Lauderdale, FL • Remote

Full-time

Re-posted 11 days ago

Job description

Position:

Technical Support Specialist

The technical support specialist will perform various roles related to ensuring outstanding customer support is delivered. The call center specialist will answer incoming call queries from customers and help troubleshoot remotely. They will demonstrate strong knowledge of Audio/video products and solutions. The specialist will work with help desk manager to ensure adequate and accurate coverage of help desk support is always available; as well ensure best practices are enlisted when additional on site help is requested. The specialist may be asked to assist with other projects both internally and at external customer locations.

The responsibilities of the Technical Support Specialist include but are not limited to the following:

  • Answer incoming calls and respond to customer emails in a timely manner.
  • Provide technical insight to answer and resolve customer queries.
  • Leverages all available resources to provide the best information.
  • Follows all established processes regarding request for onsite service.
  • Maintains awareness of those assigned to support the call queue.
  • Appropriately escalates issues to supervisors.
  • Routes call appriately as requested.
  • Stays current on AV products and solutions serviced by the organization.
  • Leverages remote desk top technology to assist with remote software installations
  • Other related duties as assigned

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