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Online Helpdesk Jobs in Boca Raton, FL (NOW HIRING)

Helpdesk Support

Miramar, FL · On-site

$18.25 - $24.75/hr

The shift and hours for this position is to be determined. QUALIFICATIONS * Qualified candidates must have five years general IT experience. Three years prior specific experience in customer support.

Helpdesk Support

Hollywood, FL · On-site

$18.25 - $24.75/hr

Job Info Job Identification 43409 Job Category Professional Locations 3154 Executive Way, Miramar, FL, 33025, US Job Schedule Full time Job Shift Day The shift and hours for this position is to be ...

Helpdesk Support

Miramar, FL

$18.25 - $24.75/hr

The shift and hours for this position is to be determined. QUALIFICATIONS * Qualified candidates must have five years general IT experience. Three years prior specific experience in customer support.

Helpdesk Tier 1

Boca Raton, FL · On-site

$50K - $60K/yr

Helpdesk Tier 1 iPower Technologies, a dynamic IT corporation offering comprehensive computer and network support, is currently expanding its team. We are actively seeking a Level 1 Helpdesk Support ...

Helpdesk Tier 2

Boca Raton, FL · On-site

$65K - $75K/yr

Helpdesk Tier 2 iPower Technologies, a dynamic IT corporation offering comprehensive computer and network support, is currently expanding its team. We are actively seeking a Level 2 Helpdesk Support ...

For assistance with your online applicant account, use the online Help Guide or contact the Applicants Support Line at 855-524-5627 or Email: Applicant Support is available between 9:00 a.m. and 8:00 ...

Guides students through writing user manuals, standard operating procedures, technical reports, proposals, and online help documentation. Emphasizes clarity, conciseness, and accuracy in conveying ...

Guides students through writing user manuals, standard operating procedures, technical reports, proposals, and online help documentation. Emphasizes clarity, conciseness, and accuracy in conveying ...

Guides students through writing user manuals, standard operating procedures, technical reports, proposals, and online help documentation. Emphasizes clarity, conciseness, and accuracy in conveying ...

We're looking for an IT Helpdesk Technician to help expand our internal IT capabilities and ensure our technology runs seamlessly throughout the company, delivering meaningful and joyful experiences ...

... helping you save prep time and focus on impactful teaching. * We handle the logistics--you just ... Ability to explain platform algorithms, engagement strategies, and online reputation management ...

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Online Helpdesk information

See Boca Raton, FL salary details

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How much do online helpdesk jobs pay per hour?

As of May 28, 2026, the average hourly pay for online helpdesk in Boca Raton, FL is $21.97, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $24.62 per hour, depending on experience, location, and employer.

What is an Online Helpdesk job?

An Online Helpdesk job involves providing technical or customer support remotely via chat, email, or phone. Responsibilities typically include troubleshooting issues, assisting users with software or system problems, and guiding them through solutions. Helpdesk agents may also document inquiries, escalate complex problems, and ensure a smooth user experience. Strong communication and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive in the Online Helpdesk position, and why are they important?

To thrive as an Online Helpdesk professional, you need strong problem-solving skills, technical troubleshooting abilities, and a solid understanding of computer systems, often supported by a relevant degree or IT certifications such as CompTIA A+ or ITIL. Familiarity with helpdesk ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Excellent communication, patience, and customer service skills allow you to efficiently assist users and resolve issues. These skills are critical for quickly diagnosing problems, maintaining high user satisfaction, and supporting seamless business operations.

What does a typical day look like for someone working in an Online Helpdesk role?

A typical day for an Online Helpdesk professional involves responding to user inquiries via email, chat, or ticketing systems, diagnosing technical issues, and guiding users through solutions. You may also escalate more complex problems to higher-level IT staff or collaborate with other departments to resolve widespread issues. Regular tasks include documenting solutions, updating knowledge base articles, and following up to ensure user satisfaction. This role often requires prioritizing incoming requests and managing time effectively in a fast-paced, team-oriented environment.
What are the most commonly searched types of Helpdesk jobs in Boca Raton, FL? The most popular types of Helpdesk jobs in Boca Raton, FL are:
What are popular job titles related to Online Helpdesk jobs in Boca Raton, FL? For Online Helpdesk jobs in Boca Raton, FL, the most frequently searched job titles are:
What job categories do people searching Online Helpdesk jobs in Boca Raton, FL look for? The top searched job categories for Online Helpdesk jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Online Helpdesk jobs? Cities near Boca Raton, FL with the most Online Helpdesk job openings:
Infographic showing various Online Helpdesk job openings in Boca Raton, FL as of May 2026, with employment types broken down into 1% Locum Tenens, 97% Full Time, and 2% Part Time. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $45,696 per year, or $22 per hour.
Helpdesk Support

Helpdesk Support

VITAS Healthcare

Miramar, FL • On-site

$18.25 - $24.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 hours ago


VITAS Healthcare rating

7.1

Company rating: 7.1 out of 10

Based on 111 frontline employees who took The Breakroom Quiz

36th of 227 rated social care providers


Job description

Job Description
The shift and hours for this position is to be determined.
QUALIFICATIONS
  • Qualified candidates must have five years general IT experience. Three years prior specific experience in customer support.
  • Ability to work on various assignments simultaneously.
  • Communicate tactfully, verbally and in writing with department heads, managers, co-workers and vendors to resolve problems and negotiate resolutions.
  • Working knowledge of computers, internet access, and the ability to navigate within an automated system as well as a variety of software packages such as Outlook, Excel and Word.
EDUCATION
  • Bachelor's degree in Computer Science or related field from an accredited college or university or the international equivalent preferred.
SPECIAL INSTRUCTIONS TO CANDIDATES
  • EOE/AA M/F/D/V

About Us
VITAS® Healthcare is the nation's leading provider of end-of-life care, and has the resources and expertise to support your personal and professional growth. As a member of the VITAS team, you'll find fulfillment working for a people-focused organization dedicated to making a difference in the lives of others. You will be more than just an employee: You will be counted on as an expert in your field, and as a valued team member whose efforts are respected and vital to our hospice mission.
All VITAS employees commit to fulfilling their duties and responsibilities with the highest regard for professionalism, collaboration and teamwork, and an eye focused constantly on growth and improvement. We serve with commitment and compassion, and position ourselves for the future by embracing, innovating, and leading change. If you are that person, make your voice heard-find your purpose at VITAS today.
Benefits Include:
- Competitive compensation
- Health, dental, vision, life and disability insurance
- Pre-tax healthcare and dependent care flexible spending accounts
- Life insurance
- 401(k) plan with numerous investment options and generous company match
- Cancer and/or critical illness benefit
- Tuition Reimbursement
- Paid Time Off
- Employee Assistance Program
- Legal Insurance
- Roadside Assistance
- Affinity Program
Many of our positions offer the opportunity to work day or night shifts, weekdays or weekends.
Choose a Career with VITAS

What VITAS Healthcare employees say

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Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


VITAS Healthcare logo

About VITAS Healthcare

Sourced by ZipRecruiter

VITAS Healthcare, located in Miami, FL, US, is a pioneer in the American healthcare industry, specifically within the realm of hospice care and palliative services. The company began its operations in 1978 under the visionaries Hugh Westbrook and Esther Colliflower,both social workers, who identified the need for compassionate end-of-life care. Recognizing the dire need to fill the void in hospice care, they established VITAS Healthcare with the mission to provide patients experiencing end-of-life stages with high-quality care, demonstrating respect for every individual's decisions and maintaining a supportive environment for both the patients and their loved ones. A noteworthy achievement of VITAS is that it was the first organization to have its hospice program licensed in Florida prompting a nationwide shift in the way end-of-life care services were handled.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Miami, FL, US

Year founded

1978