As a Help Desk Technician, you will support smooth IT operations by resolving technical issues and ... Troubleshoot hardware and software issues using diagnostic tools and online resources. * Perform ...
As a Help Desk Technician, you will support smooth IT operations by resolving technical issues and ... Troubleshoot hardware and software issues using diagnostic tools and online resources. * Perform ...
We seek creative individuals to help PBSC fulfill its mission of inspiring hope, advancing skills ... What a day of an Online Technology Specialist looks like: * Provides support to faculty and ...
We seek creative individuals to help PBSC fulfill its mission of inspiring hope, advancing skills ... What a day of an Online Technology Specialist looks like: * Provides support to faculty and ...
We seek creative individuals to help PBSC fulfill its mission of inspiring hope, advancing skills ... What a day of an Online Technology Specialist looks like: * Provides support to faculty and ...
We seek creative individuals to help PBSC fulfill its mission of inspiring hope, advancing skills ... What a day of an Online Technology Specialist looks like: * Provides support to faculty and ...
As a Help Desk Technician, you will support smooth IT operations by resolving technical issues and ... Troubleshoot hardware and software issues using diagnostic tools and online resources. * Perform ...
As a Help Desk Technician, you will support smooth IT operations by resolving technical issues and ... Troubleshoot hardware and software issues using diagnostic tools and online resources. * Perform ...
Helpdesk Tier 1
$50K - $60K/yr
Helpdesk Tier 1 iPower Technologies, a dynamic IT corporation offering comprehensive computer and network support, is currently expanding its team. We are actively seeking a Level 1 Helpdesk Support ...
Helpdesk Tier 1
$50K - $60K/yr
Helpdesk Tier 1 iPower Technologies, a dynamic IT corporation offering comprehensive computer and network support, is currently expanding its team. We are actively seeking a Level 1 Helpdesk Support ...
Helpdesk Tier 3
$80K - $90K/yr
Helpdesk Tier 3 iPower Technologies is a growing IT Managed Services provider offering computer and network support to its nationwide base of clients. We have an immediate open position for a Tier 3 ...
Helpdesk Tier 3
$80K - $90K/yr
Helpdesk Tier 3 iPower Technologies is a growing IT Managed Services provider offering computer and network support to its nationwide base of clients. We have an immediate open position for a Tier 3 ...
Social Networking Tutor
Cooper City, FL · Remote
$18 - $40/hr
... helping you save prep time and focus on impactful teaching. * We handle the logistics--you just ... Ability to explain platform algorithms, engagement strategies, and online reputation management ...
Social Networking Tutor
Cooper City, FL · Remote
$18 - $40/hr
... helping you save prep time and focus on impactful teaching. * We handle the logistics--you just ... Ability to explain platform algorithms, engagement strategies, and online reputation management ...
Social Networking Tutor
Miramar, FL · Remote
$18 - $40/hr
... helping you save prep time and focus on impactful teaching. * We handle the logistics--you just ... Ability to explain platform algorithms, engagement strategies, and online reputation management ...
Social Networking Tutor
Miramar, FL · Remote
$18 - $40/hr
... helping you save prep time and focus on impactful teaching. * We handle the logistics--you just ... Ability to explain platform algorithms, engagement strategies, and online reputation management ...
Engineering Inspector
Davie, FL · On-site
$66K - $73K/yr
Supplemental Information For assistance with your online applicant account, use the online Help Guide or contact the Applicants Support Line at 855-524-5627 or Email: support@governmentjobs.com.
Engineering Inspector
Davie, FL · On-site
$66K - $73K/yr
Supplemental Information For assistance with your online applicant account, use the online Help Guide or contact the Applicants Support Line at 855-524-5627 or Email: support@governmentjobs.com.
Social Networking Tutor
Fort Lauderdale, FL · Remote
$18 - $40/hr
... helping you save prep time and focus on impactful teaching. * We handle the logistics--you just ... Ability to explain platform algorithms, engagement strategies, and online reputation management ...
Social Networking Tutor
Fort Lauderdale, FL · Remote
$18 - $40/hr
... helping you save prep time and focus on impactful teaching. * We handle the logistics--you just ... Ability to explain platform algorithms, engagement strategies, and online reputation management ...
Social Networking Tutor
Sunrise, FL · Remote
$18 - $40/hr
... helping you save prep time and focus on impactful teaching. * We handle the logistics--you just ... Ability to explain platform algorithms, engagement strategies, and online reputation management ...
Social Networking Tutor
Sunrise, FL · Remote
$18 - $40/hr
... helping you save prep time and focus on impactful teaching. * We handle the logistics--you just ... Ability to explain platform algorithms, engagement strategies, and online reputation management ...
Engineering Inspector
$66K - $73K/yr
Supplemental Information For assistance with your online applicant account, use the online Help Guide or contact the Applicants Support Line at 855-524-5627 or Email: support@governmentjobs.com.
Engineering Inspector
$66K - $73K/yr
Supplemental Information For assistance with your online applicant account, use the online Help Guide or contact the Applicants Support Line at 855-524-5627 or Email: support@governmentjobs.com.
PSAT Tutor
Cooper City, FL · Remote
$18 - $40/hr
... online PSAT tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Requires minimum PSAT score of 1390 and proven track record of helping students achieve significant ...
PSAT Tutor
Cooper City, FL · Remote
$18 - $40/hr
... online PSAT tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Requires minimum PSAT score of 1390 and proven track record of helping students achieve significant ...
PSAT Tutor
Miramar, FL · Remote
$18 - $40/hr
... online PSAT tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Requires minimum PSAT score of 1390 and proven track record of helping students achieve significant ...
PSAT Tutor
Miramar, FL · Remote
$18 - $40/hr
... online PSAT tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Requires minimum PSAT score of 1390 and proven track record of helping students achieve significant ...
PSAT Tutor
Sunrise, FL · Remote
$18 - $40/hr
... online PSAT tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Requires minimum PSAT score of 1390 and proven track record of helping students achieve significant ...
PSAT Tutor
Sunrise, FL · Remote
$18 - $40/hr
... online PSAT tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Requires minimum PSAT score of 1390 and proven track record of helping students achieve significant ...
PSAT Tutor
Fort Lauderdale, FL · Remote
$18 - $40/hr
... online PSAT tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Requires minimum PSAT score of 1390 and proven track record of helping students achieve significant ...
PSAT Tutor
Fort Lauderdale, FL · Remote
$18 - $40/hr
... online PSAT tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Requires minimum PSAT score of 1390 and proven track record of helping students achieve significant ...
Online Biology Tutor
Palm Beach, FL · Remote
$25/hr
Set Your Own Schedule Pay: $25.00/hr About Learner Education Learner Education is on a mission to help students reach their full academic potential through personalized 1 to 1 online tutoring. We ...
Quick apply
Online Biology Tutor
Palm Beach, FL · Remote
$25/hr
Set Your Own Schedule Pay: $25.00/hr About Learner Education Learner Education is on a mission to help students reach their full academic potential through personalized 1 to 1 online tutoring. We ...
Online Biology Tutor
Palm Beach, FL · Remote
$25/hr
Set Your Own Schedule Pay: $25.00/hr About Learner Education Learner Education is on a mission to help students reach their full academic potential through personalized 1 to 1 online tutoring. We ...
Online Biology Tutor
Palm Beach, FL · Remote
$25/hr
Set Your Own Schedule Pay: $25.00/hr About Learner Education Learner Education is on a mission to help students reach their full academic potential through personalized 1 to 1 online tutoring. We ...
Wordpress Tutor
Sunrise, FL · Remote
$18 - $40/hr
... online Wordpress tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... helping you save prep time and focus on impactful teaching. * We handle the logistics--you just ...
Wordpress Tutor
Sunrise, FL · Remote
$18 - $40/hr
... online Wordpress tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... helping you save prep time and focus on impactful teaching. * We handle the logistics--you just ...
Wordpress Tutor
Miramar, FL · Remote
$18 - $40/hr
... online Wordpress tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... helping you save prep time and focus on impactful teaching. * We handle the logistics--you just ...
Wordpress Tutor
Miramar, FL · Remote
$18 - $40/hr
... online Wordpress tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... helping you save prep time and focus on impactful teaching. * We handle the logistics--you just ...
Online Helpdesk information
See Boca Raton, FL salary details
$12.09 - $13.92
2% of jobs
$13.92 - $15.74
6% of jobs
$15.74 - $17.57
12% of jobs
$18.08 is the 25th percentile. Wages below this are outliers.
$17.57 - $19.39
17% of jobs
The median wage is $20.85 / hr.
$19.39 - $21.21
16% of jobs
$21.21 - $23.04
16% of jobs
$23.95 is the 75th percentile. Wages above this are outliers.
$23.04 - $24.86
12% of jobs
$24.86 - $26.69
7% of jobs
$26.69 - $28.51
6% of jobs
$28.51 - $30.34
3% of jobs
$30.34 - $32.16
2% of jobs
$12
$21
$32
How much do online helpdesk jobs pay per hour?
As of Aug 10, 2026, the average hourly pay for online helpdesk in Boca Raton, FL is $21.97, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $24.62 per hour, depending on experience, location, and employer.
What is an online helpdesk?
An Online Helpdesk job involves providing technical or customer support remotely via chat, email, or phone. Responsibilities typically include troubleshooting issues, assisting users with software or system problems, and guiding them through solutions. Helpdesk agents may also document inquiries, escalate complex problems, and ensure a smooth user experience. Strong communication and problem-solving skills are essential for this role.
What does an online helpdesk do?
A typical day for an Online Helpdesk professional involves responding to user inquiries via email, chat, or ticketing systems, diagnosing technical issues, and guiding users through solutions. You may also escalate more complex problems to higher-level IT staff or collaborate with other departments to resolve widespread issues. Regular tasks include documenting solutions, updating knowledge base articles, and following up to ensure user satisfaction. This role often requires prioritizing incoming requests and managing time effectively in a fast-paced, team-oriented environment.
Can you work an online helpdesk remotely?
Yes, online helpdesk roles are often performed remotely, requiring skills in customer support, troubleshooting, and familiarity with helpdesk software. Many companies offer remote positions with flexible schedules, and a reliable internet connection is essential.
What are the key skills and qualifications needed to thrive in the online helpdesk position?
To thrive as an Online Helpdesk professional, you need strong problem-solving skills, technical troubleshooting abilities, and a solid understanding of computer systems, often supported by a relevant degree or IT certifications such as CompTIA A+ or ITIL. Familiarity with helpdesk ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Excellent communication, patience, and customer service skills allow you to efficiently assist users and resolve issues. These skills are critical for quickly diagnosing problems, maintaining high user satisfaction, and supporting seamless business operations.
What are the most commonly searched types of Helpdesk jobs in Boca Raton, FL? The most popular types of Helpdesk jobs in Boca Raton, FL are:
What are popular job titles related to Online Helpdesk jobs in Boca Raton, FL? For Online Helpdesk jobs in Boca Raton, FL, the most frequently searched job titles are:
What job categories do people searching Online Helpdesk jobs in Boca Raton, FL look for? The top searched job categories for Online Helpdesk jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Online Helpdesk jobs? Cities near Boca Raton, FL with the most Online Helpdesk job openings:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 9 days ago
Mapei rating
7.8
Based on 19 frontline employees who took The Breakroom Quiz
45th of 100 rated chemical manufacturers
Job description
Join MAPEI Corporation, a global leader in construction chemicals and building materials. As a Help Desk Technician, you will support smooth IT operations by resolving technical issues and assisting end users across the organization. This role requires strong troubleshooting skills, excellent communication, and a proactive approach to problem-solving.
Key Responsibilities
- Respond to help requests via phone and email, documenting issue details and user information.
- Troubleshoot hardware and software issues using diagnostic tools and online resources.
- Perform hands-on fixes including installations, upgrades, backups, and system configurations.
- Maintain and update help desk records, escalating issues when necessary.
- Conduct preventative maintenance on workstations and peripherals.
- Follow up with users to confirm resolution and satisfaction.
- Analyze support trends and recommend improvements.
- Create help sheets and FAQs for end users.
- Adhere to company policies, procedures, and safety regulations.
- Perform other duties as assigned.
What's in it for you
- Highly Competitive Base Pay
- FREE MEDICAL INSURANCE for our employees or the option of a highly competitive medical plan with minimal monthly employee contributions and zero deductibles.
- 17 Days of paid and sick and vacation time annually (proration applies year one)
- 401K retirement with up to 6% matching program
- Tuition reimbursement programs
- Excellent dental, vision programs, flex spending accounts, employer paid life insurance
- Free tele-med physician services
- Various other company employee-centric perks initiatives; discounted home/auto insurance programs, supplemental life insurance, and more.
Qualifications
- High school diploma or GED required; associate's degree or technical training preferred.
- 1-2 years of related experience or equivalent combination of education and training.
- Proficiency in Microsoft Office (Word, Excel, Outlook, Access, PowerPoint); familiarity with Outlook calendar and inbox; experience with Microsoft Office preferred.
- Ability to work in a Windows environment.
- Physical Requirements: Must be able to stand, crawl under desks, reach overhead, and lift or carry equipment as needed to support IT operations.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
MAPEIHP3
MAPEI is a world leader in the manufacturing of solutions of excellence for the building industry. Founded in Milan in 1937, MAPEI has more than 11,000 employees worldwide, with 100 subsidiaries in 57 countries and 86 manufacturing plants in 35 nations. Working for MAPEI
Our products are sold in residential and commercial channels, including national retail organizations. Some of our products include mortars, grouts, adhesives, concrete restorations products and various types of concrete and cement admixtures. We are extremely focused on green and sustainability initiatives, currently channeling 70% of our research work done into the development of sustainable products.
CRPA Notice. If you are a California resident, and would like to learn more about what categories of personal information we collect when you apply for this job, and how we may use that information, please read our CRPA Job Applicant Notice at Collection, click here.
About MAPEI
Sourced by ZipRecruiter
Industry
Chemical manufacturing
Company size
1,001 - 5,000 Employees
Headquarters location
Deerfield Beach, FL, US