Benefits:
Free uniforms
Opportunity for advancement
Training & development
Wellness resources
Bonus based on performance
Flexible schedule
Front Desk Receptionist
Hand & Stone Massage and Facial Spa Hiring for Weston/Davie and Sunrise-Sawgrass
$15โ$16 per hour + $30 commission for every membership sold + bonuses
Full-Time and Part-Time Opportunities Bilingual English/Spanish Preferred
Are you friendly, confident, dependable, and comfortable asking for the sale?
Hand & Stone Massage and Facial Spa is hiring Front Desk Receptionists for our Weston/Davie and Sunrise-Sawgrass locations.
This is a sales-focused front desk role, not a receptionist-only position. You will help create a great guest experience, schedule appointments, sell memberships, and help keep the spa fully booked.
Candidates may be considered for either location based on proximity, availability, and business needs.
Compensation and Benefits
โข $15โ$16 per hour base pay โข $30 commission for every membership sold โข Monthly performance bonuses โข Team contests and incentives โข Complimentary massage or facial each month โข Employee discounts on spa services and retail products โข Paid training and ongoing coaching โข Growth opportunities into leadership and management roles โข Professional and supportive team environment
What Youโll Do
โข Welcome guests and provide friendly, professional customer service โข Answer phones and schedule massage and facial appointments โข Check guests in and out accurately โข Explain membership benefits and confidently ask for the sale โข Sell spa memberships and meet individual sales goals โข Recommend services, enhancements, and retail products โข Call and text guests to book appointments โข Confirm appointments and quickly fill cancellations โข Encourage guests to prebook their next visit โข Follow up with prospective members and past guests โข Maintain a clean, organized, and welcoming front desk โข Support massage therapists and estheticians during busy shifts
What Success Looks Like
โข Meeting membership sales and conversion goals โข Booking appointments and helping keep the schedule full โข Encouraging prebooking, upgrades, and retail sales โข Providing an excellent guest experience โข Maintaining reliable attendance and punctuality โข Working well with the front desk and service provider teams
Schedule Requirements
Our busiest times are evenings and weekends. Applicants must be available to work:
โข Evenings โข Weekends โข Some holidays as needed
Schedules are based on the needs of the spa. Reliable transportation, dependable attendance, and punctuality are required.
Qualifications
โข Customer service, front desk, reception, retail, hospitality, or sales experience preferred โข Comfortable recommending services and asking for the sale โข Friendly, confident, and professional communication skills โข Ability to work in a fast-paced, goal-driven environment โข Comfortable using computers, appointment software, and point-of-sale systems โข Reliable, punctual, and able to work assigned shifts โข Spa, fitness, hotel, medical office, retail, or wellness experience is a plus โข Bilingual English/Spanish is a plus
Growth Opportunities
Top performers may advance into:
โข Lead Spa Associate โข Assistant Spa Manager โข Spa Manager
Join a growing, multi-location Hand & Stone team where strong performance is recognized and rewarded.
Apply today. Qualified applicants will be contacted to schedule an interview.
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.