ZipRecruiter

Log In

2

Remote Service Desk It Jobs in Boca Raton, FL (NOW HIRING)

ServiceNow

Sr Deal Desk Manager

West Palm Beach, FL · Remote

We're building an AI-native culture where technology and talent are unstoppable together. And we're ... and services information. * Maintain / expand current knowledge of the platform via internal ...

ServiceNow

Sr Deal Desk Manager

West Palm Beach, FL · Remote

We're building an AI-native culture where technology and talent are unstoppable together. And we're ... and services information. * Maintain / expand current knowledge of the platform via internal ...

JDA

Sr. Director, Finance -IT

Delray Beach, FL · On-site +1

US Remote Dallas and Scottsdale preferred Overview: The Senior Director, Finance IT is a senior ... Operations & Service Delivery * Ensure high availability, performance, and reliability of mission ...

Carrier

DCIM Support Specialist

FL · On-site +1

$79K - $158K/yr

For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier ... Understand problem management, service desk operations, and change management processes.

next page

Showing results 1-20

All JobsService Desk It JobsRemote Service Desk It JobsRemote Service Desk It Jobs in Boca Raton, FL

Remote Service Desk It information

See Boca Raton, FL salary details

$8

$19

$36

How much do remote service desk it jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for remote service desk it in Boca Raton, FL is $19.24, according to ZipRecruiter salary data. Most workers in this role earn between $13.89 and $22.60 per hour, depending on experience, location, and employer.

What is a remote service desk IT professional?

Remote Service Desk IT professionals are specialists who provide technical support and troubleshooting assistance to users, typically via phone, email, or chat, without being physically present onsite. They help resolve issues related to software, hardware, network connectivity, and user accounts, ensuring that employees or customers can work efficiently. These professionals often use remote access tools to diagnose and solve problems and may escalate complex issues to higher-level IT staff if needed. Their work is essential for organizations with distributed teams or remote workers, ensuring consistent IT support regardless of location.

What are the key skills and qualifications needed to thrive as a remote service desk IT professional?

To thrive as a Remote Service Desk IT professional, you need a solid understanding of computer systems, networking basics, troubleshooting, and typically an associate's degree or relevant IT certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems like ServiceNow, remote access tools, and knowledge base platforms is commonly required. Strong communication, patience, and problem-solving skills are essential for resolving user issues efficiently and maintaining customer satisfaction. These skills and qualities are crucial for delivering timely technical support, minimizing downtime, and ensuring seamless IT operations in a remote environment.

What are some common challenges faced by remote service desk IT professionals, and how can they effectively overcome them?

Remote Service Desk IT professionals often encounter challenges such as troubleshooting issues without physical access to devices, managing multiple support tickets simultaneously, and ensuring clear communication with users who may have varying levels of technical expertise. To overcome these challenges, it's important to develop strong remote diagnostic skills, use collaborative tools efficiently, and maintain clear documentation. Building rapport with users and proactively following up on issues can also help ensure successful resolution and user satisfaction.

What is the difference between Remote Service Desk It vs Remote Help Desk Technician?

AspectRemote Service Desk ItRemote Help Desk Technician
CertificationsCompTIA A+, ITIL, HDI-Support CenterCompTIA A+, Microsoft Certified, HDI-Support Center
Work EnvironmentRemote, corporate IT support, troubleshooting hardware/softwareRemote, customer support, troubleshooting software/hardware issues
Employer & IndustryIT departments, managed service providers, corporate sectorsIT support companies, customer service centers, corporate IT

Remote Service Desk It and Remote Help Desk Technician roles both involve remote troubleshooting and support. The main difference lies in their focus: Remote Service Desk It typically supports internal IT infrastructure, while Remote Help Desk Technicians often assist external customers. Both roles require similar certifications and work environments, making them closely related but distinct in their primary support focus.

What are popular job titles related to Remote Service Desk It jobs in Boca Raton, FL?

For Remote Service Desk It jobs in Boca Raton, FL, the most frequently searched job titles are:

What job categories do people searching Remote Service Desk It jobs in Boca Raton, FL look for?

The top searched job categories for Remote Service Desk It jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Remote Service Desk It jobs?

Cities near Boca Raton, FL with the most Remote Service Desk It job openings:

Remote Service Desk It jobs near you

IT Specialist (Remote)

West Palm Beach, FL • Remote

Homeland Language Services
Education • 11 - 50 employees
Learn more about Homeland Language Servicesexternal

Contractor

Re-posted 23 days ago

Job description

We are looking for an IT Specialist! (Remote - LATAM)

Join one of the leading and fastest-growing private interpreting companies in the United States! We are seeking a motivated, detail-oriented, work-from-home IT Specialist to support our technical operations and help ensure seamless service delivery.

Essential Duties and Responsibilities:

  • Provide technical support to interpreters, assisting with day-to-day issues related to internet connectivity, PC or headset setup, audio problems, and more.
  • Supervise and monitor Mattermost channels, ensuring technical issues are addressed promptly and without delay.
  • Collect and review system check pictures as part of the onboarding process for new hires.
  • Perform maintenance tasks on HLS' servers to ensure optimal performance and reliability.
  • Set up emails and user profiles for our direct clients within the Boostlingo portal.
  • Ensure our company website remains up-to-date, online, and functioning correctly.
  • Provide technical assistance to clients through our HelpDesk line, resolving issues swiftly and effectively.

Professional Qualifications and Experience:

  • University or college degree in IT or a related field is preferred.
  • Advanced knowledge of end-user experience, with the ability to troubleshoot common technical problems.
  • Experience with programming, server management, and/or website maintenance. (Preferred technologies: Linux, Ubuntu, Plesk, cPanel, PHP, and MySQL).
  • Proficient in Next.js 15, TypeScript, Django Channels, PostgreSQL + Redis
  • Fluency in English (both written and spoken) is required.
Skills:

  • Strong organizational skills, with the ability to multitask and manage competing priorities.
  • Eagerness to learn and adapt to new technologies and processes.
  • Excellent communication skills, both technical and non-technical, to effectively support interpreters and clients.
  • Ability to work independently and as part of a remote team, demonstrating a high degree of self-motivation.
About the Position:

  • Work-from-home position (Latin America)
  • Category: Independent Contractor.
  • Competitive salary paid monthly in USD.


About Us:

Established in 2016, Homeland Language Services provides high-quality interpreting and translating services worldwide. With a team of over 500 professional interpreters and translators, we serve clients in 100+ languages across various industries, ensuring the best language services in today's fast-paced global business environment.

We invite you to explore our website to learn more about Homeland Language Services.

We look forward to welcoming you to our team!
Employment Type: CONTRACTOR

Apply