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Commission Microsoft Help Desk Jobs in Boca Raton, FL

Mapei

IT Helpdesk Technician

Deerfield Beach, FL · On-site

As a Help Desk Technician, you will support smooth IT operations by resolving technical issues and ... Proficiency in Microsoft Office (Word, Excel, Outlook, Access, PowerPoint); familiarity with ...

Consolidated Water Group,

IT Technician

Coral Springs, FL · On-site

$55K - $75K/yr

Ensure all help desk tickets are assigned, updated, and resolved within established service level agreements (SLAs). * Provide Microsoft Office and general computer training to employees as needed ...

Consolidated Water Group,

IT Technician

Coral Springs, FL · On-site

$55K - $75K/yr

Ensure all help desk tickets are assigned, updated, and resolved within established service level agreements (SLAs). * Provide Microsoft Office and general computer training to employees as needed ...

MES Life Safety

IT Specialist

Hallandale Beach, FL · On-site

$60K - $80K/yr

Proven experience in an IT help desk, technical support, or similar role. * Experience supporting Windows operating systems and Microsoft Office applications. * Strong understanding of mobile devices ...

ChenMed, LLC

Service Desk Manager

Miami, FL · On-site

Oversees a centralized technical support and help desk team for a wide variety of corporate ... Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, plus a ...

LARSON CANDO INC

IT Coordinator

Tamarac, FL · On-site

... help desk, or technical support role. * Basic knowledge of Windows operating systems and Microsoft Office 365. * Familiarity with computer hardware, printers, networking fundamentals, and ...

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All JobsMicrosoft Help Desk JobsCommission Microsoft Help Desk JobsCommission Microsoft Help Desk Jobs in Boca Raton, FL

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How much do commission microsoft help desk jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for commission microsoft help desk in Boca Raton, FL is $21.97, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $24.62 per hour, depending on experience, location, and employer.

What is the difference between Commission Microsoft Help Desk vs Microsoft Support Specialist?

AspectCommission Microsoft Help DeskMicrosoft Support Specialist
CertificationsBasic IT certifications, Microsoft certifications often preferredMicrosoft certifications, CompTIA A+ or Network+
Work EnvironmentHelp desk centers, remote support, on-siteHelp desk, remote troubleshooting, on-site support
Employer & IndustryIT service providers, corporate IT departmentsMicrosoft partner companies, corporate IT teams
Search & Comparison IntentCustomer support, troubleshooting, help desk rolesTechnical support, product troubleshooting, support roles

Commission Microsoft Help Desk and Microsoft Support Specialist roles share similar certifications and work environments, focusing on troubleshooting and customer support. However, Help Desk roles often emphasize initial customer contact, while Support Specialists handle more complex technical issues. Both are vital in IT support, with overlapping skills but different scope of responsibilities.

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Commission Microsoft Help Desk jobs near you

IT Help Desk Analyst

Jewish Federation of Palm Beach County

West Palm Beach, FL • On-site

$24 - $26/hr

Full-time

Posted 22 days ago

Job description

Job Type
Full-time
Description
Position Summary :
This role involves providing first-hand technical support to users experiencing difficulties with computer applications, networks, and other ITS infrastructure. The analyst will consult with staff to guarantee full functionality of systems and applications, design and test hardware and software based on staff consultations, and document systems and applications. Additionally, the analyst will collaborate with the ITS team to determine suitable hardware and software solutions, assist with audio and visual setups for meetings and events, and maintain detailed records of support issues using the ticketing system.
Essential Duties and Responsibilities :
  • Consult with staff to ensure that systems and applications are fully functioning.
  • Design and/or test systems and/or software based on consultation with staff.
  • Documentation of systems and/or applications.
  • Consult with staff and ITS team to determine appropriate hardware and software solutions.
  • Troubleshoot, train, and assist with all hardware and software.
  • Assist with meetings and events with audio and visual setup and support.
  • Travel to remote locations within Palm Beach County to provide technical services.
  • Provide technical support to users experiencing difficulties with computer applications, networks, and other ITS infrastructure.
  • Communicate with clients to resolve technical issues and ensure personnel can utilize the necessary systems and software.
  • Using the ticketing system, keep detailed records of specific issues they were asked to assist with and update the service tickets.
  • Install, configure, and maintain computer hardware and software.
  • Stay informed about new product releases and trends that may be useful to the company.
  • Other duties as assigned.

Requirements
  • A valid Florida driver's license must be maintained throughout employment and reliable transportation to work.
  • Able to lift 50 pounds or more significantly, as needed.
  • 2-3 years enterprise desktop/infrastructure support experience preferred, and a bachelor's degree in Computer Science and/or applicable technical certifications or equivalent combination of education and experience preferred.
  • Experience with audio/visual equipment is preferred.
  • Experience with cloud-based technology and systems is preferred.
  • Experience with Office365 environment is preferred.
  • Demonstrated proficiency working in Microsoft network environments.
  • Excellent Windows-based PC troubleshooting skills are required.
  • Experience with VOIP phone systems.
  • Experience with Teams/Zoom and/or other teleconference systems.
  • Familiarity with OBS Studio is a plus.
  • Honest and trustworthy and able to build trusted relationships.
  • Self-motivated with a strong sense of ownership.
  • Excellent customer service skills and ability to communicate effectively with people at various levels of technical knowledge.
  • Attention to detail with an organized and methodical approach to work, documenting work in approved organizational systems.
  • Flexible and able to deal with change and a busy workload. Some events will be handled after hours or on the weekend; rotating on-call responsibility is also required.
  • Ability to prioritize workload and work with minimal supervision.

Salary Description
$24-$26 per hour

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