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Helpdesk Salaries Jobs in Boca Raton, FL (NOW HIRING)

TGI MAIN COMPANY

Helpdesk Tier 1

Boca Raton, FL · On-site

$50K - $60K/yr

Helpdesk Tier 1 iPower Technologies, a dynamic IT corporation offering comprehensive computer and ... Job Type: Full-time Salary: $50,000.00 - $60,000.00 per year Benefits: Dental insurance, Health ...

TGI MAIN COMPANY

Helpdesk Tier 2

Boca Raton, FL · On-site

$65K - $75K/yr

Helpdesk Tier 2 iPower Technologies, a dynamic IT corporation offering comprehensive computer and ... Professional demeanor Job Type: Full-time Salary: $65,000 - $75,000 per year Benefits: Dental ...

Nordic Group LLC

Cabinet Job Helper

Boca Raton, FL · On-site

$17 - $22/hr

Benefits: * Competitive salary * Health insurance * Paid time off Nordic Group is a fourth ... Were looking for a Cabinet Shop Helper someone motivated, detail-oriented, and ready to work ...

Nordic Group LLC

Cabinet Job Helper

Boca Raton, FL

$14.25 - $18/hr

Benefits: Competitive salary Health insurance Paid time off Nordic Group is a fourth-generation ... We're looking for a Cabinet Shop Helper -- someone motivated, detail-oriented, and ready to work ...

GiaSpace Inc

Help Desk Technician

Fort Lauderdale, FL · On-site

$19 - $25.75/hr

We have a competitive salary range, and it's reserved for the right candidate to learn in the ... Send in your Cover Letter and Resume, to: help_desk_technician_id_BrN_g61K-tb6@giaspace.freshteam ...

NCCI

Help Desk Analyst

Boca Raton, FL · On-site

$19 - $26/hr

HOURLY JOB OVERVIEW: At NCCI, we're looking for a Help Desk Analyst to provide first-level ... Competitive base salary plus a targeted annual performance bonus * Wonderful team of dynamic people ...

NCCI

Help Desk Analyst

Boca Raton, FL · Hybrid

$19.50 - $26.50/hr

HOURLY JOB OVERVIEW: At NCCI, we're looking for a Help Desk Analyst to provide first-level ... Competitive base salary plus a targeted annual performance bonus * Wonderful team of dynamic people ...

WILLIAM R NASH GROUP

Sheet Metal Helper

Tamarac, FL

$15.50 - $20/hr

Sheet Metal Helper Department: Sheet Metal FLSA Status: Non-Exempt Reports to ... Sheet Metal Operations Manager Salary: Commensurate with experience + Benefits JOB SUMMARY: The ...

WILLIAM R NASH GROUP

Sheet Metal Helper

Tamarac, FL · On-site

$15.50 - $20/hr

Sheet Metal Helper Department: Sheet Metal FLSA Status: Non-Exempt Reports to ... Sheet Metal Operations Manager Salary: Commensurate with experience + Benefits JOB SUMMARY: The ...

WILLIAM R NASH GROUP

Field Helper

Tamarac, FL · On-site

Field Helper Department: Field FLSA Status: Non-Exempt Reports to ... Project Superintendent Salary: Commensurate with experience + Benefits JOB SUMMARY: The candidate ...

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How much do helpdesk salaries jobs pay per hour?

As of May 28, 2026, the average hourly pay for helpdesk salaries in Boca Raton, FL is $21.97, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $24.62 per hour, depending on experience, location, and employer.

What is the difference between Helpdesk Salaries vs Technical Support Specialist?

AspectHelpdesk SalariesTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+High school diploma; certifications like CompTIA A+ or Network+
Work EnvironmentHelpdesk centers, remote support, corporate officesHelpdesk, remote support, on-site troubleshooting
Employer & Industry UsageIT service providers, corporate IT departmentsIT companies, tech support firms, corporate IT teams

Helpdesk Salaries and Technical Support Specialists often share similar credentials and work environments. The main difference lies in job scope: Helpdesk roles typically focus on basic troubleshooting and user support, while Technical Support Specialists may handle more complex technical issues. Both roles are essential in IT support, with overlapping skills and industry usage.

What are popular job titles related to Helpdesk Salaries jobs in Boca Raton, FL? For Helpdesk Salaries jobs in Boca Raton, FL, the most frequently searched job titles are:
What job categories do people searching Helpdesk Salaries jobs in Boca Raton, FL look for? The top searched job categories for Helpdesk Salaries jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Helpdesk Salaries jobs? Cities near Boca Raton, FL with the most Helpdesk Salaries job openings:
Helpdesk Salaries jobs near you

Helpdesk Tier 1

TGI MAIN COMPANY

Boca Raton, FL • On-site

$50K - $60K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago

Job description

Job Title: Helpdesk Tier 1

iPower Technologies, a dynamic IT corporation offering comprehensive computer and network support, is currently expanding its team. We are actively seeking a Level 1 Helpdesk Support Professional for an immediate opening, focusing on delivering remote client support over the phone.

The ideal candidate will possess relevant experience in a high-paced Business IT Support Environment. A positive attitude, strong customer service orientation, and the ability to effectively follow through on customer requests and support issues are essential. Demonstrating exemplary work ethic, consistent performance, reliability, and punctuality are our top priorities.

Candidates should exhibit strong organizational skills, the capacity to prioritize multiple tasks, and the ability to thrive under pressure and tight deadlines. Flexibility in scheduling is required to accommodate project deadlines, urgent issues, and after-hour maintenance calls. Detail-oriented individuals who understand the significance of proper documentation and time logging in a professional services environment will excel in this role.

*If you have less than 2 years of IT experience, please refrain from submitting your resume*

Responsibilities:

  • Proficiency in Ticketing Systems and Monitoring Software is advantageous.
  • Handling Managed Solutions from various providers.
  • Competency in Computer Hardware.
  • Troubleshooting Software Issues.
  • Installation, configuration, and troubleshooting of Network/Local Printers, scanners, and other peripherals.
  • Strong background in Windows 10/11.
  • Exposure to Office 365.
  • Desktop support expertise, particularly in resolving issues with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
  • Installation and management of software, including updates and tools.
  • Providing customer service support over the phone.
  • Remote support knowledge.
  • Networking and troubleshooting proficiency.
  • Knowledge of Windows and Servers, Active Directory, Exchange On-Prem or Office 365.
  • General understanding of IT Support client handling and various customer service scenarios.
  • Setting up mobile devices from different vendors with diverse requirements.
  • Responsibilities and duties may evolve and be reassigned based on company priorities and business requirements.
  • Successful candidates will possess excellent communication skills, the ability to thrive under pressure and deadlines, and adept handling of complex customer situations.

Requirements:

  • Excellent written and verbal communication skills.
  • Strong troubleshooting abilities and the capacity to follow instructions.
  • Proficient documentation skills, including the creation of standard operating procedures.
  • Ability to handle multiple priorities and respond urgently to situations requiring quick resolutions.
  • Professional demeanor.
  • Strong service orientation.

Job Type: Full-time

Salary: $50,000.00 - $60,000.00 per year

Benefits: Dental insurance, Health insurance, Vision Insurance, PTO, and 401(k)

Schedule: Monday to Friday

Work Location: In-person (6111 Broken Sound Pkwy NW Ste 170, Boca Raton, FL 33487)

EEO Statement   

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

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