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Weekend Helpdesk Jobs in Boca Raton, FL (NOW HIRING)

VITAS Healthcare

Helpdesk Support

Hollywood, FL · On-site

$18.25 - $24.75/hr

Affinity Program Many of our positions offer the opportunity to work day or night shifts, weekdays or weekends. Choose a Career with VITAS

TGI MAIN COMPANY

Helpdesk Tier 1

Boca Raton, FL

$50K - $60K/yr

Helpdesk Tier 1 iPower Technologies, a dynamic IT corporation offering comprehensive computer and network support, is currently expanding its team. We are actively seeking a Level 1 Helpdesk Support ...

TGI MAIN COMPANY

Helpdesk Tier 2

Boca Raton, FL

$65K - $75K/yr

Helpdesk Tier 2 iPower Technologies, a dynamic IT corporation offering comprehensive computer and network support, is currently expanding its team. We are actively seeking a Level 2 Helpdesk Support ...

The Farmer's Dog

IT Helpdesk Technician

Boca Raton, FL · On-site

... your weekend. Our structure includes biannual employee surveys, manager training, TFD camps, and ... We're Here to Help We're happy to answer any questions you may have about the position or our ...

Senior Helpers

Weekend Daytime CNA/HHA

Boca Raton, FL · On-site

$16 - $24/hr

**WEEKENDS - Daytime** Begin a remarkable career that will make a difference in the lives of seniors ... Senior Helpers of Boca Raton is urgently hiring for caregivers! If you have experience working in ...

Senior Helpers

Weekend Daytime CNA/HHA

Boca Raton, FL · On-site

$16 - $24/hr

**WEEKENDS - Daytime** Begin a remarkable career that will make a difference in the lives of seniors ... Senior Helpers of Boca Raton is urgently hiring for caregivers! If you have experience working in ...

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$12

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$32

How much do weekend helpdesk jobs pay per hour?

As of May 28, 2026, the average hourly pay for weekend helpdesk in Boca Raton, FL is $21.97, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $24.62 per hour, depending on experience, location, and employer.

What is a Weekend Helpdesk job?

A Weekend Helpdesk job involves providing IT or customer support outside regular business hours, typically on weekends. Responsibilities may include troubleshooting technical issues, assisting users with account access, and resolving service requests. These roles are common in industries requiring 24/7 support, such as IT services, healthcare, and e-commerce. Strong communication and problem-solving skills are essential for success in this position.

What are the key skills and qualifications needed to thrive in the Weekend Helpdesk position, and why are they important?

To thrive as a Weekend Helpdesk, you need strong troubleshooting skills, basic IT knowledge, and experience with customer support, commonly backed by a high school diploma or associate degree in a technology-related field. Familiarity with ticketing systems (like Zendesk or ServiceNow), remote desktop tools, and standard office software is highly beneficial. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These abilities are essential for quickly resolving user issues, ensuring customer satisfaction during weekend hours when full support teams may not be available.

What are typical challenges faced by Weekend Helpdesk staff, and how are they addressed?

Weekend Helpdesk staff often handle technical issues that arise during off-peak times when limited in-person IT resources are available. This requires strong problem-solving abilities and the capacity to work independently, as immediate escalation options may be fewer than during regular business hours. However, most employers provide remote support tools, comprehensive knowledge bases, and clear escalation protocols to help you succeed. The ability to address a wide range of inquiries efficiently not only develops your technical skills but also builds customer service expertise applicable to future roles.
More about Weekend Helpdesk jobs
What are the most commonly searched types of Helpdesk jobs in Boca Raton, FL? The most popular types of Helpdesk jobs in Boca Raton, FL are:
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What job categories do people searching Weekend Helpdesk jobs in Boca Raton, FL look for? The top searched job categories for Weekend Helpdesk jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Weekend Helpdesk jobs? Cities near Boca Raton, FL with the most Weekend Helpdesk job openings:
Weekend Helpdesk jobs near you

Weekend Receptionist

The Florida House

Deerfield Beach, FL

Other

Posted 29 days ago

Job description

About us
FHE Health is a healthcare institution that delivers quality, medically integrated personalized treatment for those suffering from Behavioral Health Disorders. We are in Deerfield Beach, Florida, near Fort Lauderdale. We are proud to ethically serve the South Florida community as well as the nation with our healthcare services. We specialize in addictive disorders and other behavioral health disorders such as depression, anxiety, and traumatic disorders. We employ a team of highly qualified, compassionate individuals who share in the desire to serve this vulnerable population. We provide innovative treatment by treating not just the mind and the behaviors, but by treating the BRAIN itself through our cutting-edge neuro-rehabilitative services.
About the role:
As a Patient Concierge, you will be responsible for providing exceptional customer service to patients and their families. You will be the first point of contact for patients, greeting them with a warm and welcoming demeanor. Your main goal will be to ensure that patients have a positive experience during their visit to our facility. You will work closely with medical staff to ensure that patients receive the care they need in a timely and efficient manner. In this role, you will have the opportunity to make a real difference in the lives of our Mental Health and Detox patients.
Qualifications
  • Previous experience in a healthcare, customer service or mental health setting is highly desirable
  • Familiarity with patient management software and general computer proficiency
  • Strong interpersonal and communication skills with the ability to work with diverse populations
  • Ability to handle sensitive situation with empathy, patience and professionalism
  • Exceptional organization skills and attention to detail
  • Ability to multitask and work in a fast-paced environment
  • Ability to maintain composure and professionalism with high-stress situations
  • Strong sense of discretion and understanding of mental health challenges
  • Knowledgeable of HIPPA regulations and confidentiality requirements
  • High School or equivalent required; associate or bachelor's degree in healthcare administration, psychology, social work or related field is preferred
  • Current CPR Certification or must be obtained
  • Crisis Prevention Intervention (CPI) Training or must be obtained
Essential Job Function of the Patient Concierge
  • Greet patients and visitors warmly and professionally, ensuring a welcoming environment
  • Orientate the patients to the facility
  • Assist patients with admission check-in and discharge processes
  • Assists with patient navigation within the facility, including providing directions and escorting patients to appropriate departments
  • Answers phone, screens calls, takes messages and provides information in pleasant and helpful manner
  • Ongoing knowledge of all FHE programs and services
  • Acts as a liaison between patients and any department as needed
  • Schedules and manage patient appointments, follow-ups, and reminders efficiently.
  • Notifies the proper department or personnel and follows-up to ensue patient complaints, concerns have been addressed or resolved.
  • Performs other duties as assigned

Saturday and Sunday
7:00AM - 3:30PM or 3:00PM - 11:30PM

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