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Weekend Helpdesk Jobs in Miami, FL (NOW HIRING)

Purpose : At DASI, the Helpdesk Manager will be responsible for overseeing the support and maintenance of an organization's computer systems and networks. The Helpdesk Manager will manage and ...

New

We are seeking an IT Helpdesk professional who is responsible for overseeing the daily operations of the law firm's IT helpdesk and ensuring timely, professional, and effective technical support for ...

We are seeking an IT Helpdesk professional who is responsible for overseeing the daily operations of the law firm's IT helpdesk and ensuring timely, professional, and effective technical support for ...

New

Key Responsibilities * Answer and direct incoming IT support calls and emails. * Create and manage service cases in the ticketing system. * Provide basic troubleshooting for common IT issues (e.g ...

Mover / Helper

Hialeah, FL · On-site

$20 - $150/day

... Helpers to join our professional moving team. If you enjoy staying active, working with great ... Flexible scheduling * Full-Time * Part-Time * Weekends Only Perks & Benefits: * Modern fleet of ...

Mover / Helper

Hialeah, FL · On-site

$20 - $150/day

... Helpers to join our professional moving team. If you enjoy staying active, working with great ... Flexible scheduling * Full-Time * Part-Time * Weekends Only Perks & Benefits: * Modern fleet of ...

... Helpers to join our professional moving team. If you enjoy staying active, working with great ... Flexible scheduling * Full-Time * Part-Time * Weekends Only Perks & Benefits: * Modern fleet of ...

Delivery Helper

Pembroke Park, FL · On-site

$14.75 - $16.75/hr

As a Delivery Helper at Vesta Home, you'll assist in delivering and setting up high-quality ... Flexible availability, including the ability to work on weekends or evenings as needed to meet ...

Delivery Helper

Pembroke Park, FL · On-site

$14.75 - $16.75/hr

As a Delivery Helper at Vesta Home, you'll assist in delivering and setting up high-quality ... Flexible availability, including the ability to work on weekends or evenings as needed to meet ...

Delivery Helper

Pembroke Park, FL · On-site

$14.75 - $16.75/hr

As a Delivery Helper at Vesta Home, you'll assist in delivering and setting up high-quality ... Flexible availability, including the ability to work on weekends or evenings as needed to meet ...

Delivery Helper

Pembroke Park, FL

$14.75 - $16.75/hr

As a Delivery Helper at Vesta Home, you'll assist in delivering and setting up high-quality ... Flexible availability, including the ability to work on weekends or evenings as needed to meet ...

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Showing results 1-20

Weekend Helpdesk information

See Miami, FL salary details

$12

$22

$32

How much do weekend helpdesk jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for weekend helpdesk in Miami, FL is $22.14, according to ZipRecruiter salary data. Most workers in this role earn between $18.41 and $24.81 per hour, depending on experience, location, and employer.

What is a weekend helpdesk?

A Weekend Helpdesk job involves providing IT or customer support outside regular business hours, typically on weekends. Responsibilities may include troubleshooting technical issues, assisting users with account access, and resolving service requests. These roles are common in industries requiring 24/7 support, such as IT services, healthcare, and e-commerce. Strong communication and problem-solving skills are essential for success in this position.

What are the key skills and qualifications needed to thrive in the weekend helpdesk position?

To thrive as a Weekend Helpdesk, you need strong troubleshooting skills, basic IT knowledge, and experience with customer support, commonly backed by a high school diploma or associate degree in a technology-related field. Familiarity with ticketing systems (like Zendesk or ServiceNow), remote desktop tools, and standard office software is highly beneficial. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These abilities are essential for quickly resolving user issues, ensuring customer satisfaction during weekend hours when full support teams may not be available.

What are typical challenges faced by weekend helpdesk staff, and how are they addressed?

Weekend Helpdesk staff often handle technical issues that arise during off-peak times when limited in-person IT resources are available. This requires strong problem-solving abilities and the capacity to work independently, as immediate escalation options may be fewer than during regular business hours. However, most employers provide remote support tools, comprehensive knowledge bases, and clear escalation protocols to help you succeed. The ability to address a wide range of inquiries efficiently not only develops your technical skills but also builds customer service expertise applicable to future roles.

What are the most commonly searched types of Helpdesk jobs in Miami, FL? The most popular types of Helpdesk jobs in Miami, FL are:
What are popular job titles related to Weekend Helpdesk jobs in Miami, FL? For Weekend Helpdesk jobs in Miami, FL, the most frequently searched job titles are:
What job categories do people searching Weekend Helpdesk jobs in Miami, FL look for? The top searched job categories for Weekend Helpdesk jobs in Miami, FL are:
What cities near Miami, FL are hiring for Weekend Helpdesk jobs? Cities near Miami, FL with the most Weekend Helpdesk job openings:
Infographic showing various Weekend Helpdesk job openings in Miami, FL as of August 2026, with employment types broken down into 57% Full Time, and 43% Part Time. Highlights an 100% In-person job distribution, with an average salary of $46,056 per year, or $22.1 per hour.

Helpdesk Support (Nightshift 11PM-8AM)

VITAS Healthcare Corporation

Miramar, FL • On-site

$19 - $26/hr

Other

Posted 12 days ago


VITAS Healthcare rating

6.9

Company rating: 6.9 out of 10

Based on 113 frontline employees who took The Breakroom Quiz

47th of 239 rated social care providers


Job description

Help Desk Analyst – Night ShiftPosition Summary

The Help Desk Analyst provides first-level technical support to computer users throughout the organization. This position is responsible for investigating, diagnosing, and resolving routine software, hardware, networking, and other computer-related issues.

This is a night-shift position with scheduled hours from 11:00 p.m. to 8:00 a.m. Candidates must be available and willing to work this overnight schedule.

Essential Duties and Responsibilities
  • Answer, evaluate, and prioritize incoming requests for technical assistance received by telephone, voicemail, email, and in person.

  • Provide support to users experiencing hardware, software, networking, and other technology-related issues.

  • Gather relevant information about reported problems and guide users through diagnostic procedures to identify the source of the issue.

  • Determine whether technical problems are related to hardware components such as modems, printers, cables, telephones, or other equipment.

  • Perform problem recognition, research, isolation, resolution, and follow-up for routine user issues.

  • Escalate complex or unresolved problems to a supervisor or the appropriate technical support team.

  • Document technical issues, troubleshooting steps, and resolutions accurately and thoroughly.

  • Communicate professionally with users and provide timely updates regarding the status of their requests.

Work Schedule
  • Night shift: 11:00 p.m. to 8:00 a.m.

  • Candidates must be able to consistently work the overnight schedule.

  • Weekend and holiday availability may be required based on departmental and operational needs.

Qualifications
  • Five years of general information technology experience.

  • Three years of specific experience providing customer or technical support.

  • Ability to manage multiple assignments and priorities simultaneously.

  • Ability to communicate tactfully and professionally, both verbally and in writing, with department leaders, managers, coworkers, users, and vendors.

  • Strong problem-solving, customer service, and interpersonal skills.

  • Working knowledge of computers, internet-based systems, and automated applications.

  • Proficiency with Microsoft Office applications, including Outlook, Excel, and Word.

Education

Bachelor’s degree in Computer Science, Information Technology, or a related field from an accredited college or university, or the international equivalent, preferred.

Equal Employment Opportunity

VITAS Healthcare is an Equal Opportunity Employer and is committed to providing employment opportunities without regard to race, color, religion, sex, national origin, disability, veteran status, or any other characteristic protected by applicable law.

EOE/AA M/F/D/V


What VITAS Healthcare employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


VITAS Healthcare logo

About VITAS Healthcare

Sourced by ZipRecruiter

VITAS Healthcare, located in Miami, FL, US, is a pioneer in the American healthcare industry, specifically within the realm of hospice care and palliative services. The company began its operations in 1978 under the visionaries Hugh Westbrook and Esther Colliflower,both social workers, who identified the need for compassionate end-of-life care. Recognizing the dire need to fill the void in hospice care, they established VITAS Healthcare with the mission to provide patients experiencing end-of-life stages with high-quality care, demonstrating respect for every individual's decisions and maintaining a supportive environment for both the patients and their loved ones. A noteworthy achievement of VITAS is that it was the first organization to have its hospice program licensed in Florida prompting a nationwide shift in the way end-of-life care services were handled.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Miami, FL, US

Year founded

1978