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Weekend Helpdesk Jobs in Miami, FL (NOW HIRING)

HelpDesk Technician

Miami, FL ยท On-site

$19.25 - $25.75/hr

Reacts to and responds to requests and incidents submitted to the Help Desk queue in Remedy. * Images PCs with corporate image and deploys to end user. Responsible for maintaining adequate quantities ...

HelpDesk Technician

Miami, FL ยท On-site

$19.25 - $25.75/hr

Reacts to and responds to requests and incidents submitted to the Help Desk queue in Remedy. * Images PCs with corporate image and deploys to end user. Responsible for maintaining adequate quantities ...

Helpdesk Technician

Miami, FL ยท On-site

$19.25 - $25.75/hr

We're looking for a Helpdesk Technician who will serve as the first line of technical support for our internal teams, ensuring our systems, tools, and technology operate seamlessly every day. This ...

Helpdesk Technician

Miami, FL ยท On-site

$50 - $70/hr

We're looking for a Helpdesk Technician who will serve as the first line of technical support for our internal teams, ensuring our systems, tools, and technology operate seamlessly every day. This ...

Analyst, Helpdesk II

Doral, FL ยท On-site

$19.50 - $26.75/hr

Analyst, Helpdesk II Department: IT Position Summary: The Help Desk Analyst provides resolutions of the reported customer issues and handles day-to-day customer requests via phone, email, and ...

Purpose : At DASI, the Helpdesk Manager will be responsible for overseeing the support and maintenance of an organization's computer systems and networks. The Helpdesk Manager will manage and ...

Vision insurance About the Role AVLA.net is a client-facing Managed Service Provider (MSP) looking for a skilled IT Helpdesk Specialist - Level 2 to join our growing team! In this role, you'll be the ...

Mover / Helper

Hialeah, FL ยท On-site

$20 - $150/day

... Helpers to join our professional moving team. If you enjoy staying active, working with great ... Flexible scheduling * Full-Time * Part-Time * Weekends Only Perks & Benefits: * Modern fleet of ...

Mover / Helper

Hialeah, FL ยท On-site

$20 - $150/day

... Helpers to join our professional moving team. If you enjoy staying active, working with great ... Flexible scheduling * Full-Time * Part-Time * Weekends Only Perks & Benefits: * Modern fleet of ...

... Helpers to join our professional moving team. If you enjoy staying active, working with great ... Flexible scheduling * Full-Time * Part-Time * Weekends Only Perks & Benefits: * Modern fleet of ...

About the Role AVLA.net is a client-facing Managed Service Provider (MSP) looking for a skilled IT Helpdesk Specialist - Level 2 to join our growing team! In this role, you'll be the go-to expert for ...

About the Role AVLA.net is a client-facing Managed Service Provider (MSP) looking for a skilled IT Helpdesk Specialist - Level 2 to join our growing team! In this role, you'll be the go-to expert for ...

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Weekend Helpdesk information

See Miami, FL salary details

$12

$22

$32

How much do weekend helpdesk jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for weekend helpdesk in Miami, FL is $22.14, according to ZipRecruiter salary data. Most workers in this role earn between $18.41 and $24.81 per hour, depending on experience, location, and employer.

What is a weekend helpdesk?

A Weekend Helpdesk job involves providing IT or customer support outside regular business hours, typically on weekends. Responsibilities may include troubleshooting technical issues, assisting users with account access, and resolving service requests. These roles are common in industries requiring 24/7 support, such as IT services, healthcare, and e-commerce. Strong communication and problem-solving skills are essential for success in this position.

What are the key skills and qualifications needed to thrive in the weekend helpdesk position?

To thrive as a Weekend Helpdesk, you need strong troubleshooting skills, basic IT knowledge, and experience with customer support, commonly backed by a high school diploma or associate degree in a technology-related field. Familiarity with ticketing systems (like Zendesk or ServiceNow), remote desktop tools, and standard office software is highly beneficial. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These abilities are essential for quickly resolving user issues, ensuring customer satisfaction during weekend hours when full support teams may not be available.

What are typical challenges faced by weekend helpdesk staff, and how are they addressed?

Weekend Helpdesk staff often handle technical issues that arise during off-peak times when limited in-person IT resources are available. This requires strong problem-solving abilities and the capacity to work independently, as immediate escalation options may be fewer than during regular business hours. However, most employers provide remote support tools, comprehensive knowledge bases, and clear escalation protocols to help you succeed. The ability to address a wide range of inquiries efficiently not only develops your technical skills but also builds customer service expertise applicable to future roles.

What are the most commonly searched types of Helpdesk jobs in Miami, FL?

The most popular types of Helpdesk jobs in Miami, FL are:

What are popular job titles related to Weekend Helpdesk jobs in Miami, FL?

For Weekend Helpdesk jobs in Miami, FL, the most frequently searched job titles are:

What job categories do people searching Weekend Helpdesk jobs in Miami, FL look for?

The top searched job categories for Weekend Helpdesk jobs in Miami, FL are:

What cities near Miami, FL are hiring for Weekend Helpdesk jobs?

Cities near Miami, FL with the most Weekend Helpdesk job openings:

Infographic showing various Weekend Helpdesk job openings in Miami, FL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $46,056 per year, or $22.1 per hour.

HelpDesk Technician

ZIM

Miami, FL โ€ข On-site

$19.25 - $25.75/hr

Full-time

Posted 16 days ago


Job description

Main Purpose of the Role:

The MIS technician supports the desktop computing environment for ZIM offices in the Americas. This position is an integral part of the service desk function responding to tier 1 and tier 2 technical incidents and requests submitted by the end users in those locations. This involves hardware and software support, network printers, and the associated management tools to remotely support that environment. Assists end users in the replacement and troubleshooting of internal systems. This position is highly customer-oriented with a great amount of interaction with the client.

Major Areas of Responsibility:

As a service desk team member, this position provides Tier 1 and Tier 2 support for desktop hardware, software and printer support; works with the help desk coordinator to maintain the daily operation of the Help Desk; handles maintenance and warranty items on computer equipment; identifies, researches and resolves complex technical issues; creates and responds to help desk tickets in Remedy System.

Main Tasks:

  • Reacts to and responds to requests and incidents submitted to the Help Desk queue in Remedy.
  • Images PCs with corporate image and deploys to end user. Responsible for maintaining adequate quantities of machines that can be readily deployed.
  • Troubleshoots hardware and software problems, printing issues, escalates issues to technology peers or manager if unable to resolve
  • Proactively communicates with end users regarding ticket status and/or resolution.
  • Apply patches and upgrades as needed or requested; upgrade and configure system software that supports ZIM infrastructure applications.
  • Maintain operational configurations and perform periodic performance reporting (to support capacity planning).
  • Perform hardware upgrades and/or facilitate warranty replacements as required.
  • Assist project teams during Initiation, Planning, and Implementation phases of our standard Project Management Methodology. Activities include requirements gathering; research, design & development; benefit and risk analysis; technical strategy; and support of operations staff during testing and implementation.
  • Evaluate, create, and maintain appropriate reference material to ensure operational configurations, procedures and diagrams are accurately documented.
  • Share, communicate, and train coworkers on procedures to ensure understanding within the department.



Function:
Countries & Business Development
Requirements:

Required Experience:

Associates Degree (A.A.) from a two-year college or university;

Minimum of two (2+) years related experience and/or training; or equivalent combination of education and experience.

Appropriate technical certifications (Microsoft, CompTiA A+) are recommended.

This is NOT a remote position