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Internship Dispute Resolution Analyst Jobs (NOW HIRING)

Equity Bank

Dispute Resolution Specialist

Wichita, KS · On-site

Dispute Resolution Specialist Department: Customer Care Center Location: Wichita, Kansas (on-site ... Ability to analyze, investigate and achieve results * Computer proficiency in Windows-based systems

Exponent Inc.

Principal - Dispute Resolution

Oakland, CA · On-site

... Dispute Resolution for our Construction Consulting Practice in Oakland, CA . In this role, you will ... Preparing analyses and expert reports related to construction delay, cost, damages, lost profits ...

Exponent Inc.

Principal Dispute Resolution

Oakland, CA

... Dispute Resolution for our Construction Consulting Practice in Oakland, CA . In this role, you will ... Preparing analyses and expert reports related to construction delay, cost, damages, lost profits ...

Exponent Inc.

Principal - Dispute Resolution

Alexandria, VA · On-site

$230K - $320K/yr

... Dispute Resolution for our Construction Consulting Practice in our New York, NY or Alexandria, VA ... Preparing analyses and expert reports related to construction delay, cost, damages, lost profits ...

xAI

Dispute Analyst - X Payments

Bastrop, TX · On-site

X Payments seeks a Dispute Analyst for our Risk Operations team to investigate and resolve customer ... Communicate resolution outcomes to customers with professionalism and clarity, adjusting for tone ...

xAI

Dispute Analyst - X Payments

Bastrop, TX · On-site

X Payments seeks a Dispute Analyst for our Risk Operations team to investigate and resolve customer ... Communicate resolution outcomes to customers with professionalism and clarity, adjusting for tone ...

Aon Corporation

Resolution Analyst

Alpharetta, GA · On-site

The Resolution Analyst is responsible for assisting our client's customers with benefit, cancellation, and enrollment related issues. There are production and quality expectations based on client ...

xAI

Dispute Analyst - X Payments

Bastrop, TX · On-site

X Payments seeks a Dispute Analyst for our Risk Operations team to investigate and resolve customer ... Communicate resolution outcomes to customers with professionalism and clarity, adjusting for tone ...

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How much do internship dispute resolution analyst jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for internship dispute resolution analyst in the United States is $27.91, according to ZipRecruiter salary data. Most workers in this role earn between $23.08 and $34.13 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Internship Dispute Resolution Analyst, and why are they important?

To thrive as an Internship Dispute Resolution Analyst, you typically need a background in law, business, or a related field, along with strong analytical and research abilities. Familiarity with case management software, legal databases, and document review tools is often required. Excellent communication, negotiation, and problem-solving skills help you resolve conflicts and present findings effectively. Mastering these skills is crucial for ensuring fair, efficient resolution of disputes and maintaining organizational integrity.

What types of tasks and responsibilities can I expect as an Internship Dispute Resolution Analyst?

As an Internship Dispute Resolution Analyst, you’ll typically assist with reviewing and analyzing disputes, preparing case summaries, and supporting senior analysts in mediation or arbitration processes. Your daily work may involve gathering relevant documentation, conducting research on regulations and precedents, and helping draft reports or recommendations. You’ll also collaborate closely with legal teams, compliance officers, and sometimes directly with clients to ensure effective resolution of disputes. This hands-on experience offers valuable insights into conflict management and often serves as a stepping stone to more advanced roles within compliance, legal, or risk management teams.

What is the difference between Internship Dispute Resolution Analyst vs Internship Coordinator?

AspectInternship Dispute Resolution AnalystInternship Coordinator
CredentialsTypically requires a bachelor's degree in law, human resources, or related fields; certifications in dispute resolution are a plusUsually requires a bachelor's degree in education, human resources, or related fields; experience in program management is common
Work EnvironmentFocuses on mediating disputes, analyzing conflicts, and providing resolution strategies, often in office settingsManages internship programs, recruits interns, and coordinates activities, often in educational or corporate environments
Employer & Industry UsageUsed by legal, HR, and corporate sectors to handle internship-related conflictsCommon in educational institutions, nonprofits, and corporations managing internship programs

The Internship Dispute Resolution Analyst specializes in resolving conflicts involving interns, often requiring legal or HR dispute resolution skills. In contrast, the Internship Coordinator manages the overall internship program, focusing on recruitment and program logistics. Both roles are essential in internship management but serve different functions within organizations.

What is an Internship Dispute Resolution Analyst?

An Internship Dispute Resolution Analyst is an intern who assists in resolving conflicts or disputes within an organization, often focusing on workplace issues or contractual disagreements. They support senior analysts or managers by researching cases, analyzing data, preparing reports, and helping to facilitate negotiations or mediation sessions. This role provides valuable experience in conflict resolution, communication, and legal or regulatory procedures, which are important skills for a career in human resources, law, or business management. Interns may work in corporations, law firms, government agencies, or specialized dispute resolution organizations.
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Internship Dispute Resolution Analyst jobs near you
Infographic showing various Internship Dispute Resolution Analyst job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 82% In-person, 9% Hybrid, and 9% Remote job distribution, with an average salary of $58,045 per year, or $27.9 per hour.
Dispute Resolution Specialist

Dispute Resolution Specialist

Equity Bank

Wichita, KS

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Equity Bank rating

5.1

Company rating: 5.1 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

135th of 141 rated banks

Job description

Position Opening: Dispute Resolution Specialist
Department: Customer Care Center
Location: Wichita, Kansas (on-site)
Salary: Full-Time/Hourly
Jump start your career at Equity Bank! We are currently hiring energetic, team oriented, and community focused individuals to join our team! With a team of best-in-class customer service experts, you'll help to build and expand on client relationships, deliver the banking products and services that meet the unique and individual needs of clients, and create and uphold an atmosphere of superior experience and service. At Equity Bank we’ll help you invest in your community through volunteer opportunities which align with our company initiatives and core values.
Responsibilities and Expectations
  1. Deliver Superior Customer Service and Customer Experience
  • Demonstrate excellent customer service skills with both external and internal clients.
  • Promptly accept calls (and video sessions) and create a welcoming, engaging, professional environment for each customer encounter.
  • Be able to effectively communicate and be understood by customers and partner departments.
  • Work jointly with other departments to provide an enhanced customer experience.
  1. Dispute Processing
  • Receive incoming calls with questions about debit card and/or credit card transactions.
  • Create and review fraudulent cases and resolve problems or troubleshoot issues related to card transactions utilizing multiple systems.
  • Place outbound calls and engage in dispute resolution calls to the merchant if necessary. Serve as mediator between involved parties in an effort to come to a resolution for customer disputes.
  • Review account activity, taking appropriate measures to minimize risk and loss to the bank, while complying with MasterCard, and federal regulations.
  • Perform security-related functions for consumer debit and credit cards including restricting accounts, gathering support documentation, and closing/reissuing cards.
  • Process card maintenance duties, including creating, mailing or printing debit cards to specific locations.
  • Processes chargebacks, pre-arbitration, arbitration, and compliance cases within Mastercard guidelines to maximize recovery of funds.
  • Complete back-office adjustments and finalize disputes.
  • Balance and reconcile dispute general ledger daily.
  1. Demonstrate Compliance with Applicable Laws and Regulations
  • Understand and follow applicable laws and regulations for your job responsibilities, including but not limited to Equity Bank Business Ethics and Conduct policy, Bank Secrecy Act, Information Security, Suspicious Activity Reporting requirements, policies and procedures.
  • Apply knowledge of Regulation E guidelines to ensure dispute case compliance guidelines are met.
  • Apply knowledge of Mastercard rules and regulations to process chargebacks timely and accurately.
  • Complete periodic compliance training.
  1. Perform other duties as assigned or required.
Required Skills amp; Education
  • High School Diploma or equivalent
  • Minimum of 1+ years banking experience and 2+ years Customer Service experience preferred.
  • Excellent interpersonal, verbal, and written communication skills. Must be comfortable with video communication.
  • Ability to analyze, investigate and achieve results
  • Computer proficiency in Windows-based systems
  • Ability to maintain a high degree of confidentiality
  • Strong attention to detail and organizational skills
  • Capable of working with a team to determine solutions
Who we are
Equity Bank, a full-service, $8 billion community bank, is based in Wichita, Kansas, with 85 bank offices throughout Kansas, Missouri, Arkansas, Nebraska, and Oklahoma.
At Equity Bank, you can find exciting opportunities to challenge you, expand your skills, and reward your contributions. Our employees receive competitive compensation and benefits, while working in an atmosphere that encourages personal and professional growth. We’re searching for motivated individuals who are passionate about serving others, learning new technologies, and working as part of a team.
Equity Bank offers a full range of financial solutions, including online and mobile banking, commercial loans, consumer banking, and mortgage loans, treasury management service, the best solutions for your business, and absolutely zero ATM fees, anywhere.
What’s in it for you?
We believe your benefits are an important part of your overall compensation package. We work year-round to ensure that we provide our employees with the most up-to-date, competitive program. We thoroughly evaluate our benefit plans and strive to provide quality benefits that support the physical and financial well-being of our employees and their families.
Benefits Available:
  • Health, Dental amp; Vision Insurance
  • Group Life amp; Long-Term Disability Insurance
  • Flexible Spending amp; Health Savings Accounts
  • Group Cancer Insurance
  • 401(K) Retirement Plan w/ Company Match
  • Generous Vacation amp; Sick Time
  • Employee Stock Purchase Plan (ESPP)
  • Pet Insurance
  • Retail Banking Benefits
Find your future at Equity Bank!
The above statements are intended to generally describe the nature and level of work to be performed by most people assigned to this job. It is not intended as an exhaustive list of all responsibilities, duties, and requirements.
Physical Requirements
This position requires standing, walking, bending, and squatting on a regular basis. May require the ability to stoop, kneel, crouch or reach with hands and arms. Requires the ability to carry, lift, move or push up to 25 pounds on an occasional basis. Must be able to talk and listen to others.
Work Environment
This position regularly works in an office setting. Most of the job duties require the employee to be working with computers and electronic media on a regular basis.
Equity Bank is an equal opportunity employer and will not make employment decisions based on an applicant’s race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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