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$17

$28

$47

How much do internship dispute resolution analyst jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for internship dispute resolution analyst in Chicago, IL is $28.75, according to ZipRecruiter salary data. Most workers in this role earn between $23.75 and $35.14 per hour, depending on experience, location, and employer.

What is an internship dispute resolution analyst?

An Internship Dispute Resolution Analyst is an intern who assists in resolving conflicts or disputes within an organization, often focusing on workplace issues or contractual disagreements. They support senior analysts or managers by researching cases, analyzing data, preparing reports, and helping to facilitate negotiations or mediation sessions. This role provides valuable experience in conflict resolution, communication, and legal or regulatory procedures, which are important skills for a career in human resources, law, or business management. Interns may work in corporations, law firms, government agencies, or specialized dispute resolution organizations.

What does an internship dispute resolution analyst do?

As an Internship Dispute Resolution Analyst, you’ll typically assist with reviewing and analyzing disputes, preparing case summaries, and supporting senior analysts in mediation or arbitration processes. Your daily work may involve gathering relevant documentation, conducting research on regulations and precedents, and helping draft reports or recommendations. You’ll also collaborate closely with legal teams, compliance officers, and sometimes directly with clients to ensure effective resolution of disputes. This hands-on experience offers valuable insights into conflict management and often serves as a stepping stone to more advanced roles within compliance, legal, or risk management teams.

What are the key skills and qualifications needed to thrive as an internship dispute resolution analyst?

To thrive as an Internship Dispute Resolution Analyst, you typically need a background in law, business, or a related field, along with strong analytical and research abilities. Familiarity with case management software, legal databases, and document review tools is often required. Excellent communication, negotiation, and problem-solving skills help you resolve conflicts and present findings effectively. Mastering these skills is crucial for ensuring fair, efficient resolution of disputes and maintaining organizational integrity.

What is the difference between Internship Dispute Resolution Analyst vs Internship Coordinator?

AspectInternship Dispute Resolution AnalystInternship Coordinator
CredentialsTypically requires a bachelor's degree in law, human resources, or related fields; certifications in dispute resolution are a plusUsually requires a bachelor's degree in education, human resources, or related fields; experience in program management is common
Work EnvironmentFocuses on mediating disputes, analyzing conflicts, and providing resolution strategies, often in office settingsManages internship programs, recruits interns, and coordinates activities, often in educational or corporate environments
Employer & Industry UsageUsed by legal, HR, and corporate sectors to handle internship-related conflictsCommon in educational institutions, nonprofits, and corporations managing internship programs

The Internship Dispute Resolution Analyst specializes in resolving conflicts involving interns, often requiring legal or HR dispute resolution skills. In contrast, the Internship Coordinator manages the overall internship program, focusing on recruitment and program logistics. Both roles are essential in internship management but serve different functions within organizations.

What are the most commonly searched types of Dispute Resolution Analyst jobs in Chicago, IL?

The most popular types of Dispute Resolution Analyst jobs in Chicago, IL are:

What are popular job titles related to Internship Dispute Resolution Analyst jobs in Chicago, IL?

For Internship Dispute Resolution Analyst jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Internship Dispute Resolution Analyst jobs in Chicago, IL look for?

The top searched job categories for Internship Dispute Resolution Analyst jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Internship Dispute Resolution Analyst jobs?

Cities near Chicago, IL with the most Internship Dispute Resolution Analyst job openings:

Internship Dispute Resolution Analyst jobs near you
Infographic showing various Internship Dispute Resolution Analyst job openings in Chicago, IL as of August 2026, with employment types broken down into 87% Full Time, 9% Part Time, 1% Temporary, and 3% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $59,795 per year, or $28.7 per hour.

Senior Dispute Resolution Specialist

Old Second National Bank

Aurora, IL • On-site

$22.55 - $29.30/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Old Second National Bank rating

6.7

Company rating: 6.7 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

137th of 175 rated banks

Job description

Move your career forward at Old Second.

Position Overview
The Senior Dispute Resolution Specialist is responsible for managing complex dispute cases, providing expert guidance and support to customers regarding dispute inquiries, processing disputes in the case-management platform (Centrix DTS), and managing dispute documentation within Data Navigator portal. The Specialist also supports the daily operations of the dispute resolution team.

Essential Job Functions
   Review transaction details, gather documentation, and analyze evidence to determine the legitimacy of disputes. 
   Adhere to Reg E/Mastercard guidelines and manage chargeback workflows. Ensuring accuracy, completeness, and adherence to strict deadlines. 
   Process Reg E disputes determining most effective Return Reason Codes and gathering support for successful dispute resolution. (Debit card, ACH, Zelle)
   Utilize bank software and card processor systems to manage the dispute lifecycle.
   Handle customer inquiries, manage disputes, and communicate with merchants.
   Maintain accurate documentation to support audits, reporting, and compliance requirements. 
   Stay current on Debit Card, Zelle, ACH network rules and regulatory requirements related to disputes and chargebacks. 
   Provides information and assistance to other departments with questions regarding disputes.
   Review/reply to emails coming into group mailboxes and folders.
   Other related duties may be assigned.

Additional Responsibilities
   Internal expert on dispute investigation and resolution.
   Supports training and ongoing coaching of team members.
   Ensures compliance and accuracy in the handling of Zelle and ACH disputes.
   Ensures disputes are accurately reviewed, resolved, and closed within required timelines.

Minimum Requirements 
   High School diploma (or equivalent), and two or more years of bank operations or dispute experience; or equivalent combination of education and experience.

Competencies
   Strong verbal, written, and interpersonal communication skills.
   Strong computer skills and ability to adapt to new technology.
   Ability to learn, understand, and apply information and policies.
   Ability to readily adapt in response to changes in schedule and work priorities.

Preferred, but not required
   Previous ATM experience.

This job description is not intended to be all-inclusive.
Employee may perform other related duties as assigned to meet the ongoing needs of the organization.

Location Details

This position requires the incumbent to work onsite (37 S. River Street, Aurora, IL 60506) on a daily basis to perform the regular responsibilities of the role. 

Compensation & Benefits

Base pay:  $22.55 - $29.30/hour.  

Old Second is committed to fair and equitable pay practices.  Pay is dependent upon the pay range and the incumbent's knowledge, skills and experience. 

Benefits:  How We Support You - Old Second

What Old Second National Bank employees say

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