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Intake Manager Jobs in Wisconsin (NOW HIRING)

Medica

Appeals and Grievances Intake Lead

Madison, WI · On-site

$45K - $78K/yr

Manage High-Risk & Regulatory Intake * Oversee intake of executive-level complaints, regulatory inquiries, and escalations to ensure urgency and accuracy. * Validate completeness and quality of ...

Imedica

Appeals and Grievances Intake Lead

Madison, WI

$45K - $78K/yr

Manage High-Risk & Regulatory Intake * Oversee intake of executive-level complaints, regulatory inquiries, and escalations to ensure urgency and accuracy. * Validate completeness and quality of ...

Rogers Behavioral Health

Intake Specialist

Milwaukee, WI · On-site

$17.50 - $23.50/hr

Intake Specialist The Intake Specialist serves as a patient advocate and facilitates the process ... Manage patient interactions in crisis situations, maintaining a calm and welcoming environment.

Hupy and Abraham, S.C.

Intake Specialist

Appleton, WI · On-site

$17 - $22.50/hr

Managing signup and intake paperwork which consists of tasks such as tracking intake packages, gathering missing documents and uploading information * Reporting monthly statistics to Supervisor and ...

Hupy and Abraham, S.C.

Intake Specialist

Milwaukee, WI · On-site

$17.50 - $23.50/hr

Managing signup and intake paperwork which consists of tasks such as tracking intake packages, gathering missing documents and uploading information * Reporting monthly statistics to Supervisor and ...

Hupy and Abraham, S.C.

Intake Specialist

Green Bay, WI · On-site

$17.25 - $23/hr

Managing signup and intake paperwork which consists of tasks such as tracking intake packages, gathering missing documents and uploading information * Reporting monthly statistics to Supervisor and ...

Rogers Behavioral Health

Intake Specialist

West Allis, WI · On-site

$17.25 - $23.25/hr

The Intake Specialist serves as a patient advocate and facilitates the process that allows for ... Manage patient interactions in crisis situations, maintaining a calm and welcoming environment.

Hupy and Abraham S C

Intake Specialist

Milwaukee, WI · On-site

$21/hr

Managing signup and intake paperwork which consists of tasks such as tracking intake packages, gathering missing documents and uploading information * Reporting monthly statistics to Supervisor and ...

Rogers Behavioral Health

Intake Specialist

West Allis, WI · On-site

$17.25 - $23.25/hr

The Intake Specialist serves as a patient advocate and facilitates the process that allows for ... Manage patient interactions in crisis situations, maintaining a calm and welcoming environment.

Rogers Behavioral Health

Intake Specialist

West Allis, WI

$17.25 - $23.25/hr

The Intake Specialist serves as a patient advocate and facilitates the process that allows for ... Manage patient interactions in crisis situations, maintaining a calm and welcoming environment.

Hupy and Abraham S C

Intake Specialist

Appleton, WI · On-site

$21/hr

Managing signup and intake paperwork which consists of tasks such as tracking intake packages, gathering missing documents and uploading information * Reporting monthly statistics to Supervisor and ...

Hupy and Abraham S C

Intake Specialist

Green Bay, WI · On-site

$21/hr

Managing signup and intake paperwork which consists of tasks such as tracking intake packages, gathering missing documents and uploading information * Reporting monthly statistics to Supervisor and ...

Wellpoint Care Network

Intake Specialist

Milwaukee, WI · On-site

$17.50 - $23.50/hr

Intake Specialist Our next Intake Specialist will be responsible for the client registration and ... Manages client information tracking on Clinic Caseload Excel spreadsheet with a working knowledge ...

Wellpoint Care Network

Intake Specialist

Milwaukee, WI · On-site

$17.50 - $23.50/hr

Our next Intake Specialist will be responsible for the client registration and intake process ... Manages client information tracking on Clinic Caseload Excel spreadsheet with a working knowledge ...

Royal FrieslandCampina

Intake Operator

Darlington, WI · On-site

$37K - $43K/yr

Manager of Production or Shift Manager Key Responsibilities: * Operate intake equipment and processes according to SOPs * Load liquid dairy materials into silos while ensuring safety and quality ...

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Intake Manager information

See Wisconsin salary details

$35.8K

$67.6K

$110.5K

How much do intake manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for intake manager in Wisconsin is $67,570.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,500.00 and $79,700.00 per year, depending on experience, location, and employer.

What does an intake manager do?

The job duties of an intake manager involve working to assist patients or clients in accessing the services that they need. In this career, you may do an initial evaluation to assess the needs of each patient, collect documentation, and facilitate referrals if necessary. Your responsibilities could also involve insurance verification or the collection of other administrative information. This position is common in the medical field in hospitals and clinics. You may also find employment in mental health facilities, crisis centers, and nursing homes.

What skills and qualifications are needed to be an intake manager?

To thrive as an Intake Manager, you need strong organizational skills, experience with case management, and typically a background in social services, healthcare, or law, often with a relevant degree. Familiarity with client management systems, intake software, and data entry tools is usually required. Excellent interpersonal skills, attention to detail, and problem-solving abilities help Intake Managers effectively assess client needs and coordinate services. These skills ensure efficient, accurate intake processes that support client satisfaction and organizational effectiveness.

What is the difference between Intake Manager vs Case Coordinator?

AspectIntake ManagerCase Coordinator
CredentialsOften requires a bachelor's degree in social work, healthcare, or related fieldTypically requires a high school diploma or associate degree, with some roles preferring social services training
Work EnvironmentHealthcare facilities, social service agencies, or clinicsCommunity organizations, healthcare settings, or social service agencies
Primary ResponsibilitiesOverseeing client intake processes, managing initial assessments, coordinating servicesSupporting clients through case management, scheduling, and follow-up

While both roles involve client interaction and service coordination, Intake Managers focus on overseeing the intake process and initial assessments, often in healthcare or social service settings. Case Coordinators typically handle ongoing case management and client support. The roles complement each other but differ in scope and responsibilities.

What challenges do intake managers face when balancing high volumes of incoming cases with quality standards?

Intake Managers often encounter the challenge of managing large volumes of new cases or clients while ensuring that each intake is processed accurately and efficiently. Balancing speed with thoroughness is crucial, as errors or omissions during intake can impact downstream workflows and client satisfaction. Successful Intake Managers employ strong organizational skills, leverage technology to streamline data collection, and work closely with their teams to distribute workloads effectively. Open communication with other departments also helps address bottlenecks and maintain quality standards.

What is an intake manager?

Intake Managers are professionals responsible for overseeing the initial assessment and processing of clients, cases, or applications within an organization. They coordinate the intake process to ensure that information is accurately gathered, requirements are met, and clients are directed to the appropriate services or departments. Intake Managers often work in healthcare, legal, social services, or customer service settings and play a critical role in ensuring a smooth entry experience for new clients or cases.
More about Intake Manager jobs

What are the most commonly searched types of Intake jobs in Wisconsin?

The most popular types of Intake jobs in Wisconsin are:

What are popular job titles related to Intake Manager jobs in Wisconsin?

For Intake Manager jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Intake Manager jobs in Wisconsin look for?

The top searched job categories for Intake Manager jobs in Wisconsin are:

What cities in Wisconsin are hiring for Intake Manager jobs?

Cities in Wisconsin with the most Intake Manager job openings:

Intake Manager jobs near you
Infographic showing various Intake Manager job openings in Wisconsin as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $67,570 per year, or $32.5 per hour.

Appeals and Grievances Intake Lead

Medica

Madison, WI • On-site

$45K - $78K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Medica rating

8.4

Company rating: 8.4 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

117th of 308 rated insurance

Job description

Medica is a nonprofit health plan with more than a million members that serves communities in Minnesota, Nebraska, Wisconsin, Missouri, and beyond. We deliver personalized health care experiences and partner closely with providers to ensure members are genuinely cared for.
We're a team that owns our work with accountability, makes data-driven decisions, embraces continuous learning, and celebrates collaboration - because success is a team sport. It's our mission to be there in the moments that matter most for our members and employees. Join us in creating a community of connected care, where coordinated, quality service is the norm and every member feels valued.
The Intake Lead provides advanced operational leadership and subject matter expertise in the intake, triage, and assignment of member complaints, grievances, appeals, and regulatory inquiries. This role ensures accurate, timely, and compliant intake processes while managing high-risk and high-volume workflows. Operating with a high degree of autonomy, the Intake Lead drives consistency, quality, and efficiency across intake operations, strengthens regulatory readiness, and supports enterprise service and compliance objectives.
Key Accountabilities
Lead Intake Operations & Workflow Oversight
  • Direct the intake and triage of complex, sensitive, and high-priority cases, ensuring accurate classification and routing.
  • Ensure all incoming cases meet regulatory, contractual, and internal documentation requirements at initiation.
  • Monitor intake volumes, queue management, and SLA adherence; proactively address bottlenecks and workflow gaps.
  • Maintain strong controls to ensure cases are audit-ready from intake through resolution.

Manage High-Risk & Regulatory Intake
  • Oversee intake of executive-level complaints, regulatory inquiries, and escalations to ensure urgency and accuracy.
  • Validate completeness and quality of submissions to support compliant downstream handling and decision-making.
  • Coordinate with cross-functional partners (e.g., Pharmacy, Clinical, Operations, Vendors) to obtain missing or critical information.
  • Ensure regulatory timelines are triggered accurately and consistently at intake.

Provide Subject Matter Expertise & Process Leadership
  • Serve as the primary SME for intake policies, classification standards, and regulatory requirements.
  • Interpret evolving regulatory and contractual guidance to ensure appropriate case intake and categorization.
  • Identify intake-related trends, risks, and root causes; recommend and implement process improvements.
  • Lead updates to SOPs and intake guidelines to drive standardization and operational excellence.

Reporting, Insights & Continuous Improvement
  • Monitor intake performance metrics, including volume, turnaround times, accuracy, and backlog.
  • Support ad hoc reporting, trend analysis, and action planning for leadership.
  • Partner with A&G leadership to improve upstream processes and enhance end-to-end case flow.
  • Drive initiatives that improve intake efficiency, quality, and overall member experience.

Team Lead
  • Provides day-to-day work guidance and operational support to promote effective, consistent, and compliant execution of assigned tasks, without direct supervisory responsibility.
  • Provides direction and clarification on assigned work to support understanding of priorities, expectations, timelines, and established standards.
  • Uses practical knowledge of processes, policies, and procedures to support accurate task execution and to identify issues requiring escalation.
  • Coordinates assigned work activities and routine communication to promote consistency, surface dependencies, and address basic issues impacting quality or timelines.
  • Reviews work for completeness, accuracy, and adherence to documented guidelines, escalating concerns or exceptions as appropriate.
  • Shares status updates, risks, and observations with appropriate partners or leaders to support awareness and timely resolution of issues.

Required Qualifications
  • HS diploma or equivalent
  • 4+ years of work experience beyond degree serving as a lead or SME in appeals and grievances intake or case management functions

This position is an Office role, which requires an employee to work onsite, on average, 3 days per week. We are open to candidates located near one of the following office locations: Minnetonka, MN or Madison, WI.
The full salary grade for this position is $45,900 - $78,600. While the full salary grade is provided, the typical hiring salary range for this role is expected to be between $45,900 - $68,775. Annual salary range placement will depend on a variety of factors including, but not limited to, education, work experience, applicable certifications and/or licensure, the position's scope and responsibility, internal pay equity and external market salary data. In addition to compensation, Medica offers a generous total rewards package that includes competitive medical, dental, vision, PTO, Holidays, paid volunteer time off, 401K contributions, caregiver services and many other benefits to support our employees.
The compensation and benefits information is provided as of the date of this posting. Medica's compensation and benefits are subject to change at any time, with or without notice, subject to applicable law.
Eligibility to work in the US: Medica does not offer work visa sponsorship for this role. All candidates must be legally authorized to work in the United States at the time of application. Employment is contingent on verification of identity and eligibility to work in the United States.
We are an Equal Opportunity employer, where all qualified candidates receive consideration for employment indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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