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Intake Manager Jobs in Wisconsin (NOW HIRING)

WPS

Manager of Case Management and Intake

Madison, WI · On-site +1

$110K - $130K/yr

Our Manager of Case Management & Intake provides leadership and oversight for the case management clinical team and non-clinical Intake team within our Health Plan. This Manager coordinates patient ...

Rogers Behavioral Health

Intake Specialist

Milwaukee, WI

$17.50 - $23.50/hr

Intake Specialist The Intake Specialist serves as a patient advocate and facilitates the process ... Manage patient interactions in crisis situations, maintaining a calm and welcoming environment.

Rogers Behavioral Health

Intake Specialist

West Allis, WI

$17.25 - $23.25/hr

The Intake Specialist serves as a patient advocate and facilitates the process that allows for ... Manage patient interactions in crisis situations, maintaining a calm and welcoming environment.

Guest House

Intake Specialist

Milwaukee, WI

$17.50 - $23.50/hr

Intake Specialist The Intake Specialist is responsible for providing initial case management support to "cot" clients - individuals who have not yet been formally assigned to an Internal Case Manager.

Rogers Behavioral Health

Intake Specialist

West Allis, WI

$17.25 - $23.25/hr

The Intake Specialist serves as a patient advocate and facilitates the process that allows for ... Manage patient interactions in crisis situations, maintaining a calm and welcoming environment.

Guest House of Milwaukee

Intake Specialist

Milwaukee, WI · On-site

$17.50 - $23.25/hr

Intake Specialist The Intake Specialist is responsible for providing initial case management support to cot clients individuals who have not yet been formally assigned to an Internal Case Manager.

Guest House of Milwaukee

Intake Specialist

Milwaukee, WI · On-site

$17.50 - $23.25/hr

Intake Specialist The Intake Specialist is responsible for providing initial case management support to "cot" clients - individuals who have not yet been formally assigned to an Internal Case Manager.

The Guest House

Intake Specialist

Milwaukee, WI

$17.50 - $23.25/hr

Intake Specialist The Intake Specialist is responsible for providing initial case management support to "cot" clients - individuals who have not yet been formally assigned to an Internal Case Manager.

Rogers Behavioral Health

Intake Specialist

West Allis, WI · On-site

$17.25 - $23.25/hr

The Intake Specialist serves as a patient advocate and facilitates the process that allows for ... Manage patient interactions in crisis situations, maintaining a calm and welcoming environment.

The Salvation Army

Intake Worker

Madison, WI

... of programs, as well as extensive case management services. While we strive to provide ... The Intake Worker for Dane County will provide support to the Social Services Director by providing ...

The Salvation Army

Intake Worker II

Madison, WI

The Intake Worker II for Dane County will provideoversight and coordination of all clients, intake ... Manages, coordinates, and oversees all shift operations, taking appropriate action to facilitate ...

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All JobsIntake Manager JobsIntake Manager Jobs in Wisconsin

Intake Manager information

See Wisconsin salary details

$35.8K

$67.6K

$110.5K

How much do intake manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for intake manager in Wisconsin is $67,570.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,500.00 and $79,700.00 per year, depending on experience, location, and employer.

What Does an Intake Manager Do?

The job duties of an intake manager involve working to assist patients or clients in accessing the services that they need. In this career, you may do an initial evaluation to assess the needs of each patient, collect documentation, and facilitate referrals if necessary. Your responsibilities could also involve insurance verification or the collection of other administrative information. This position is common in the medical field in hospitals and clinics. You may also find employment in mental health facilities, crisis centers, and nursing homes.

What are the key skills and qualifications needed to thrive as an Intake Manager, and why are they important?

To thrive as an Intake Manager, you need strong organizational skills, experience with case management, and typically a background in social services, healthcare, or law, often with a relevant degree. Familiarity with client management systems, intake software, and data entry tools is usually required. Excellent interpersonal skills, attention to detail, and problem-solving abilities help Intake Managers effectively assess client needs and coordinate services. These skills ensure efficient, accurate intake processes that support client satisfaction and organizational effectiveness.

What is the difference between Intake Manager vs Case Coordinator?

AspectIntake ManagerCase Coordinator
CredentialsOften requires a bachelor's degree in social work, healthcare, or related fieldTypically requires a high school diploma or associate degree, with some roles preferring social services training
Work EnvironmentHealthcare facilities, social service agencies, or clinicsCommunity organizations, healthcare settings, or social service agencies
Primary ResponsibilitiesOverseeing client intake processes, managing initial assessments, coordinating servicesSupporting clients through case management, scheduling, and follow-up

While both roles involve client interaction and service coordination, Intake Managers focus on overseeing the intake process and initial assessments, often in healthcare or social service settings. Case Coordinators typically handle ongoing case management and client support. The roles complement each other but differ in scope and responsibilities.

What are some common challenges Intake Managers face when balancing high volumes of incoming cases with quality standards?

Intake Managers often encounter the challenge of managing large volumes of new cases or clients while ensuring that each intake is processed accurately and efficiently. Balancing speed with thoroughness is crucial, as errors or omissions during intake can impact downstream workflows and client satisfaction. Successful Intake Managers employ strong organizational skills, leverage technology to streamline data collection, and work closely with their teams to distribute workloads effectively. Open communication with other departments also helps address bottlenecks and maintain quality standards.

What are Intake Managers?

Intake Managers are professionals responsible for overseeing the initial assessment and processing of clients, cases, or applications within an organization. They coordinate the intake process to ensure that information is accurately gathered, requirements are met, and clients are directed to the appropriate services or departments. Intake Managers often work in healthcare, legal, social services, or customer service settings and play a critical role in ensuring a smooth entry experience for new clients or cases.
More about Intake Manager jobs
What are the most commonly searched types of Intake jobs in Wisconsin? The most popular types of Intake jobs in Wisconsin are:
What are popular job titles related to Intake Manager jobs in Wisconsin? For Intake Manager jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Intake Manager jobs in Wisconsin look for? The top searched job categories for Intake Manager jobs in Wisconsin are:
What cities in Wisconsin are hiring for Intake Manager jobs? Cities in Wisconsin with the most Intake Manager job openings:
Intake Manager jobs near you
Manager of Case Management and Intake

Manager of Case Management and Intake

WPS

Madison, WI • On-site, Remote

$110K - $130K/yr

Full-time

Medical, Dental, Retirement, PTO

Posted 9 days ago

Job description

Our Manager of Case Management & Intake provides leadership and oversight for the case management clinical team and non-clinical Intake team within our Health Plan. This Manager coordinates patient care programs, ensures quality service delivery and manages staff performance and departmental operations. They develop, implement and monitor case management programs, and intake and discharge planning. This Manager of Case Management & Intake collaborates with other Health Services teams to ensure seamless interdepartmental coordination of services. They identify opportunities for improvement of workflows, executes initiatives, is a key resource for internal departments and represents Health Services on cross-functional projects.
Salary Range$110,000 ~ $130,000The base pay offered for this position may vary within the posted range based on your job-related knowledge, skills, experience and may fall outside of this range.
We are open to remote work in the following approved states:
Colorado, Florida, Georgia, Illinois, Indiana, Iowa, Michigan, Minnesota, Missouri, Nebraska, New Jersey, North Carolina, Ohio, South Carolina, Texas, Virginia, Wisconsin
Employees living within 45 miles of WPS Headquarters (1717 W. Broadway in Madison, WI, 53713) will be expected to be able to come into the office 2 days a week on a regular basis.
How do I know this opportunity is right for me? If you:
  • Enjoy providing day-to-day managerial direction, leadership, and oversight of Case Management clinical staff and non-clinical Intake teams ensuring compliance with all corporate and departmental policies, procedures, work standards, and strategies.
  • Can oversee clinical functions, provide direction to clinical staff and serve as subject matter expert for questions and difficult case reviews.
  • Like to develop, analyze and maintain staff daily/weekly production and compliance.
  • Have ensured CM and Intake production and quality standards are met.
  • Work closely with the intake supervisor to monitor department needs and volume of incoming requests.
  • Thrive while collaborating cross-functionally to develop and implement new Health Services programs and strategies.
  • Have developed and revised Health Services policies, procedures, and guidelines that direct department processes, continually evaluating to optimize efficiency within departments.
  • Enjoy evaluating, analyzing, reporting, and responding to case management trends in health care delivery areas.
  • Are able to recommend and implement changes consistent with Health Services objectives of quality care and reasonable cost.
  • Can represent Health Services on committees and work groups for various intradepartmental presentations related to Case Management and Intake.
  • Wan to oversee the maintenance of documentation for internal and vendor authorization processes. Assist with configuration, training and implementation of systems (Aerial, Facets, etc.).

Minimum Qualifications
  • Bachelor's degree in Nursing or equivalent combination of education and experience; including CCM certification.
  • Active license as an RN in the State of Wisconsin or a valid multi-state compact license.
  • 7 or more years of clinical nursing experience.
  • 3 or more years in a senior level or managerial role in managed care Case Management.
  • Strong knowledge and understanding of clinical operations, case management and intake processes and procedures.
  • Knowledge of current medical practices, trends, and patterns of care.
  • Experience with accreditation standards (e.g., URAC) and regulatory compliance.
  • Ability to plan, coordinate, implement, and manage projects in a timely and accurate manner.
  • Strong analytical, problem-solving, and communication skills.
  • Proficiency with Microsoft Office and clinical systems (e.g., imaging and review platforms).

Preferred Qualifications
  • 5 or more years in a senior level or managerial role in managed care Case Management.
  • Familiarity with health plan operations, payer/provider relationships, and insurance benefits.
  • Health insurance background in Point of Service (POS), Preferred Provider Organization (PPO), or Medicare Supplement) plans.
  • Technical experience with word processing, spreadsheets, and proficiency with electronic medical record (EMR) systems and/or other managed care software.

Remote Work Requirements
  • High speed cable or fiber
  • Minimum of 10 Mbps downstream and at least 1 Mbps upstream internet connection (can be checked at https://speedtest.net).
  • Please review Remote Worker FAQs for additional information.

Benefits
  • Remote and hybrid work options available
  • Performance bonus and/or merit increase opportunities
  • 401(k) with a 100% match for the first 3% of your salary and a 50% match for the next 2% of your salary (100% vested immediately)
  • Competitive paid time off
  • Health insurance, dental insurance, and telehealth services start DAY 1
  • Professional and Leadership Development Programs
  • Review additional benefits: (https://www.wpshealthsolutions.com/careers/)

Who We Are
WPS, a health solutions company, is a leading not-for-profit health insurer and federal government contractor headquartered in Madison, Wisconsin. WPS offers health insurance plans for individuals, families, seniors and group health plans for small to large businesses. We process claims and provide customer support for beneficiaries of the Medicare program and manage benefits for millions of active-duty and retired military personnel across the U.S. and abroad. WPS has been making healthcare easier for the people we serve for nearly 80 years. Proud to be military and veteran ready.
Culture Drives Our Success
WPS' culture is where the great work and innovations of our people are seen, fueled and rewarded. We accomplish this by creating an open and empowering employee experience. We recognize the benefits of employee engagement as an investment in our workforce-both current and future-to effectively seek, leverage, and include differing and unique perspectives that fuel agility and innovation on high-performing teams. This results in people bringing their authentic selves to work every day in an organization that successfully adapts to business changes and new opportunities.
We are proud of the recognition we have received from local and national organization regarding our culture and workplace: WPS Newsroom - Awards and Recognition.
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