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Intake Manager Jobs in Milwaukee, WI (NOW HIRING)

Rogers Behavioral Health

Intake Specialist

West Allis, WI · On-site

$17.25 - $23.25/hr

The Intake Specialist serves as a patient advocate and facilitates the process that allows for ... Manage patient interactions in crisis situations, maintaining a calm and welcoming environment.

Rogers Behavioral Health

Intake Specialist

West Allis, WI · On-site

$17.25 - $23.25/hr

The Intake Specialist serves as a patient advocate and facilitates the process that allows for ... Manage patient interactions in crisis situations, maintaining a calm and welcoming environment.

AdaptHealth, LLC

Intake Specialist

New Berlin, WI · On-site

$17.50 - $23.25/hr

Responsible Environmental Stewardship About the Role Intake Specialist The Intake Specialist plays ... Experience in management, administrative, clerical, insurance, billing, claims, call center, or ...

AdaptHealth, LLC

Intake Specialist

Springfield, MO · On-site

$15.25 - $20.25/hr

Responsible Environmental Stewardship About the Role Intake Specialist The Intake Specialist plays ... Experience in management, administrative, clerical, insurance, billing, claims, call center, or ...

New

AdaptHealth LLC

Intake Specialist

New Berlin, WI · On-site

$17.50 - $23.25/hr

Responsible Environmental Stewardship About the Role Intake Specialist The Intake Specialist plays ... Experience in management, administrative, clerical, insurance, billing, claims, call center, or ...

AdaptHealth LLC

Intake Specialist

New Berlin, WI · On-site

$17.50 - $23.25/hr

Responsible Environmental Stewardship About the Role Intake Specialist The Intake Specialist plays ... Experience in management, administrative, clerical, insurance, billing, claims, call center, or ...

Rogers Behavioral Health

Intake Specialist

Brown Deer, WI · On-site

$17 - $22.75/hr

... managed care environment, procedures and criteria. 6. Knowledge of psychiatric clinical criteria. 7. Knowledge of medical/psychiatric/chemical dependency diagnosis, treatment process, and JCAHO ...

Rogers Behavioral Health

Intake Specialist

Brown Deer, WI · On-site

$17 - $22.75/hr

... managed care environment, procedures and criteria. 6. Knowledge of psychiatric clinical criteria. 7. Knowledge of medical/psychiatric/chemical dependency diagnosis, treatment process, and JCAHO ...

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Intake Manager information

See Milwaukee, WI salary details

$35K

$66K

$107.9K

How much do intake manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for intake manager in Milwaukee, WI is $65,956.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,300.00 and $77,800.00 per year, depending on experience, location, and employer.

What is an intake manager?

Intake Managers are professionals responsible for overseeing the initial assessment and processing of clients, cases, or applications within an organization. They coordinate the intake process to ensure that information is accurately gathered, requirements are met, and clients are directed to the appropriate services or departments. Intake Managers often work in healthcare, legal, social services, or customer service settings and play a critical role in ensuring a smooth entry experience for new clients or cases.

What does an intake manager do?

The job duties of an intake manager involve working to assist patients or clients in accessing the services that they need. In this career, you may do an initial evaluation to assess the needs of each patient, collect documentation, and facilitate referrals if necessary. Your responsibilities could also involve insurance verification or the collection of other administrative information. This position is common in the medical field in hospitals and clinics. You may also find employment in mental health facilities, crisis centers, and nursing homes.

What skills and qualifications are needed to be an intake manager?

To thrive as an Intake Manager, you need strong organizational skills, experience with case management, and typically a background in social services, healthcare, or law, often with a relevant degree. Familiarity with client management systems, intake software, and data entry tools is usually required. Excellent interpersonal skills, attention to detail, and problem-solving abilities help Intake Managers effectively assess client needs and coordinate services. These skills ensure efficient, accurate intake processes that support client satisfaction and organizational effectiveness.

What challenges do intake managers face when balancing high volumes of incoming cases with quality standards?

Intake Managers often encounter the challenge of managing large volumes of new cases or clients while ensuring that each intake is processed accurately and efficiently. Balancing speed with thoroughness is crucial, as errors or omissions during intake can impact downstream workflows and client satisfaction. Successful Intake Managers employ strong organizational skills, leverage technology to streamline data collection, and work closely with their teams to distribute workloads effectively. Open communication with other departments also helps address bottlenecks and maintain quality standards.

What is the difference between Intake Manager vs Case Coordinator?

AspectIntake ManagerCase Coordinator
CredentialsOften requires a bachelor's degree in social work, healthcare, or related fieldTypically requires a high school diploma or associate degree, with some roles preferring social services training
Work EnvironmentHealthcare facilities, social service agencies, or clinicsCommunity organizations, healthcare settings, or social service agencies
Primary ResponsibilitiesOverseeing client intake processes, managing initial assessments, coordinating servicesSupporting clients through case management, scheduling, and follow-up

While both roles involve client interaction and service coordination, Intake Managers focus on overseeing the intake process and initial assessments, often in healthcare or social service settings. Case Coordinators typically handle ongoing case management and client support. The roles complement each other but differ in scope and responsibilities.

More about Intake Manager jobs

What are the most commonly searched types of Intake jobs in Milwaukee, WI?

The most popular types of Intake jobs in Milwaukee, WI are:

What are popular job titles related to Intake Manager jobs in Milwaukee, WI?

For Intake Manager jobs in Milwaukee, WI, the most frequently searched job titles are:

What job categories do people searching Intake Manager jobs in Milwaukee, WI look for?

The top searched job categories for Intake Manager jobs in Milwaukee, WI are:

What cities near Milwaukee, WI are hiring for Intake Manager jobs?

Cities near Milwaukee, WI with the most Intake Manager job openings:

Intake Manager jobs near you
Infographic showing various Intake Manager job openings in Milwaukee, WI as of August 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $65,899 per year, or $31.7 per hour.

Intake Manager-Oconomowoc

Rogers Behavioral Health

Oconomowoc, WI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Rogers Behavioral Health rating

6.0

Company rating: 6.0 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

747th of 898 rated healthcare providers

Job description

Summary:
The Intake Manager will provide oversight for the Intake department at Oconomowoc. This includes providing leadership and mentorship to Intake department staff and coordinating the day-to-day operations of the Intake function.
Job Duties & Responsibilities:
Maintain working knowledge of the job duties of the Intake Supervisor, Lead Intake Specialist, Intake Specialist, and Receptionist.
Responsible for managing the leadership staff of the campus intake department with duties that include:
  • Interviewing, hiring and onboarding of intake specialists and receptionists and managing FTEs to budget
  • Creating staff schedules, planning for coverage of staff PTO or time away from work, monitoring staff time and attendance and manage labor costs to budget.
  • Provide leadership and support to staff via effective communication and ongoing performance feedback. May provide disciplinary action in accordance with policy and with the support of HR, as needed.

Manage and support the development of all Intake staff:
  • Provide the development of and implementation of orientation and training processes for staff.
  • Create and maintain training materials and documentation standards.
  • Coordinate training schedule with applicable stakeholders.
  • Provide continuing education for intake staff members on process and system enhancements.
  • Provide ongoing 1:1 support, coaching and required performance reviews.

Monitor daily flow of intake department:
  • Collaborate and communicate with internal departments regarding capability and capacity to admit patients.
  • Oversee completion and follow up of daily audits.
  • Review reports to address safety and patient experience with intake process... that need to be completed and timeliness of admission flow.
  • Provide support and guidance to staff members on cases that present with complexities.
  • Ensure staff are adhering to policies and procedures.
  • Maintain communication with leadership team.

Collaborate with internal departments and external facilities/referents as it relates access to care.
Establish policies and procedures in support of Intake department function.
Assist in resolution of complaints and grievances related to the admissions process:
  • Assist in investigation of incident reports.
  • Resolve complaint calls escalated to leadership and engage manager in as needed.
  • Provide recommendations for opportunities for improvement.

Complete other duties as assigned by Campus Vice President of Operations.
Understand and apply policies and procedures in accordance with external regulatory agencies:
  • Including, but not limited to: Joint Commission, Health Information Portability and Accountability Act (HIPAA), Emergency Medical Treatment & Labor Act (EMTALA), 42 Code of Federal Regulations (CFR) and other regulatory agency compliance regulations.
  • Attend and participate in development opportunities to increase involvement and awareness of regulations.

Conduct self in a professional manner:
  • Demonstrate organization skills that promote timely response to all inquiries and task completion.
  • Communicate with all individuals in a positive and professional manner.
  • Attempt to resolve individual issues with peers in a positive, calm manner, with a focus on solution.
  • Communicate concerns up to supervisor and provide solutions for the same.
  • Attend meetings and is prepared with data
  • Demonstrate a positive and professional attitude toward parties outside Rogers Behavioral Health (patient's families, visitors, vendors, etc.).
  • Comply with the Hospital's policies and procedures, including Human Resources, Infection Control and Employee Health policies and procedures.

Promote department goals and Mission of Rogers Behavioral Health:
  • Comply with Rogers culture agreements and all Hospital's policies and procedures.

Additional Job Description:
Physical/Mental Demands:
  • Flexibility with work assignments and schedule changes to meet the business demand, staffing and reporting structure.
  • Must be able to read and communicate through written, verbal, and auditory skills and abilities.
  • Be physically/mentally able to perform job duties as verified by a physical examination by a licensed physician, per post-employment physical.
  • Must be able to sit at workstation for extended periods of time.
  • Must be able to use various types of technology and systems (including but not limited to: computer/laptop, monitor(s), phone systems, headsets, typing) for extended periods of time.
  • Must be able to maintain focus in call-center atmosphere.

Education/Training Requirements:
  • Associate's Degree required. Bachelor's Degree or actively pursuing Bachelor's Degree preferred.
  • Minimum of two (2) years' experience in healthcare admissions or patient access.
  • Supervisory or lead experience within proven results.
  • Completion of required trainings under Rogers' policies.
  • Electronic medical record software experience.
  • Knowledge of insurance providers.
  • Computer skills (including but not limited to: utilizing multiple platforms, Microsoft applications, basic troubleshooting) required.
  • Knowledge of medical terminology preferred.
  • Knowledge of level of care medical necessity criteria.

Schedule: Tuesday-Saturday; Must be available for on-call coverage as scheduled. Holiday and weekend rotations required.
With a career at Rogers, you can look forward to a Total Rewards package of benefits, including:
  • Health, dental, and vision insurance coverage for you and your family
  • 401(k) retirement plan
  • Employee share program
  • Life/disability insurance
  • Flex spending accounts
  • Tuition reimbursement
  • Health and wellness program
  • Employee assistance program (EAP)

Through UnitedHealthcare, UMR and HealthSCOPE Benefits creates and publishes the Machine-Readable Files on behalf of Rogers Behavioral Health. To link to the Machine-Readable Files, please visit Transparency in Coverage (uhc.com)

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