Be a Champion for Veterans. Create Stability. Change Lives.
Case Manager - Veterans Housing Stability
Are you passionate about serving those who have served our country? Do you believe safe, stable housing is the foundation for a better future? As a Case Manager, you'll be on the front lines of preventing Veteran homelessness-guiding Veterans and their families from crisis to stability through compassionate support, practical resources, and meaningful advocacy.
This is more than a job. It's an opportunity to restore hope, build independence, and make a lasting impact every single day.
What You'll DoEmpower Veterans Through Case Management
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Provide comprehensive, strengths-based case management to Veterans experiencing homelessness or housing instability
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Review intake assessments and identify individualized service needs
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Develop and monitor Housing Identification, Stability, and Single Coordinated Care Plans
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Partner with participants to set goals, execute participation agreements, and plan for long-term success
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Create thoughtful discharge plans that connect Veterans to ongoing community support
Promote Housing Stability & Self-Sufficiency
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Deliver housing stability counseling and connect Veterans to rental assistance, subsidies, and housing programs
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Educate participants on tenant rights, fair housing laws, lease terms, budgeting, and home maintenance
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Support Veterans in navigating financial challenges and maintaining stable housing
Build Strong Community Connections
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Coordinate referrals and service linkages, including:
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VA non-compensation benefits
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Employment, education, and vocational services
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Healthcare, childcare, and behavioral health services
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Legal aid, protective payee services, and emergency assistance
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Arrange transportation support, including bus passes and scheduled pick-ups/drop-offs
Guide Financial Growth
Ensure Excellence & Compliance
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Maintain accurate, timely, and complete documentation in HMIS and client case files
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Track progress, outcomes, and service delivery with attention to detail and compliance standards
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Perform other duties as needed to support program success
What Success Looks Like
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Veterans have clear, updated housing and care plans within 30 days of intake
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Case files are accurate, timely, and audit-ready
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Participants achieve housing stability and financial goals
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Veterans are quickly connected to essential community and VA services
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Services are delivered efficiently, compassionately, and on schedule
What You Bring
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Bachelor's degree in social services (required)
OR an Associate's degree with 4-5 years of relevant case management experience
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At least 2 years of experience in case management, assessments, counseling, and life skills support
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Experience working with Veterans strongly preferred
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Experience serving individuals with SUD, COD, or homelessness is a plus
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Valid Wisconsin Driver's License, good driving record, and current auto insurance
Why Join Us?
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Make a real, visible difference in the lives of Veterans and their families
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Be part of a mission-driven team committed to dignity, respect, and lasting change
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Grow your skills while working in a role that truly matters
If you're ready to turn compassion into action and help Veterans build a stable future, we'd love to meet you.