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Intake Case Manager Jobs (NOW HIRING)

Jerez Law, PLLC

Legal Intake Specialist

Las Vegas, NV · On-site

$21/hr

... case management system • Coordinate with clinical, administrative, or program staff to schedule services • Follow up on incomplete applications or missing documentation • Maintain strict ...

CCSWW

Case Manager (Tenant Law Center)

Seattle, WA

$22.75 - $29.50/hr

The Intake Case Manager conducts client interviews, spots legal issues, creates and maintains case records in Legal Server, coordinates referrals, and works closely with attorneys, paralegals ...

Echo IT Solutions

Intake Specialist

Indianapolis, IN · On-site

$17 - $22.75/hr

Intake/Case Control staff shall answer questions, makes referrals, draft complaints and forward ... Strong organizational skills with the ability to manage various projects simultaneously * Working ...

Argyll Infotech, Inc.

Intake Specialist

Indianapolis, IN · On-site

$17 - $22.75/hr

### Job Summary for Intake/Case Control Staff - **Respond to Public Inquiries:** - Provide timely ... Case Management:** - Respond to online inquiries regarding the filing of complaints. - Effectively ...

CCSWW

Case Manager (Tenant Law Center)

Seattle, WA · On-site

$22.75 - $29.50/hr

The Intake Case Manager conducts client interviews, spots legal issues, creates and maintains case records in Legal Server, coordinates referrals, and works closely with attorneys, paralegals ...

ECHO IT SOLUTIONS INC .

Intake Specialist

Indianapolis, IN · On-site

$17 - $22.75/hr

Intake/Case Control staff shall answer questions, makes referrals, draft complaints and forward ... manage various projects simultaneously • Working knowledge of computers and Microsoft Office ...

STI

Intake Specialist :: Paralegal

Indianapolis, IN · On-site

$17 - $22.75/hr

Intake/Case Control staff shall answer questions, makes referrals, draft complaints and forward ... manage various projects simultaneously • Working knowledge of computers and Microsoft Office ...

Center for Veterans Issues, Inc.

Case Manager

Green Bay, WI · On-site

$19.50 - $25/hr

Case Manager - Veterans Housing Stability Are you passionate about serving those who have served ... Review intake assessments and identify individualized service needs * Develop and monitor Housing ...

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Intake Case Manager information

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How much do intake case manager jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for intake case manager in the United States is $25.23, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $31.01 per hour, depending on experience, location, and employer.

What is an intake case manager?

Intake Case Managers are professionals who assess and evaluate new clients or patients to determine their needs and eligibility for services. They are typically the first point of contact in settings such as healthcare, social services, or mental health organizations. Intake Case Managers gather detailed information, complete necessary paperwork, and coordinate initial referrals or support services to ensure individuals receive appropriate care. Their role is essential for connecting clients with the resources and programs that best fit their situation.

What skills and qualifications are needed to be an intake case manager?

To thrive as an Intake Case Manager, you need a background in social work, counseling, or a related field, often supported by a relevant degree or certification. Familiarity with case management software, electronic health records, and documentation systems is typically required. Strong interpersonal skills, active listening, and the ability to multitask help Intake Case Managers build rapport and efficiently assess client needs. These skills ensure accurate initial assessments and connect clients to appropriate services, which is critical for effective case management.

What challenges do intake case managers face when handling multiple client cases?

Intake Case Managers often manage a high volume of cases at once, which can make prioritization and time management challenging. Balancing urgent client needs, thorough documentation, and communication with various service providers requires strong organizational skills. Additionally, Intake Case Managers must remain empathetic while maintaining professional boundaries, and navigate complex eligibility criteria for services. Success in this role often depends on effective multitasking, adaptability, and collaboration with interdisciplinary teams.

What is the difference between Intake Case Manager vs Social Worker?

AspectIntake Case ManagerSocial Worker
CredentialsTypically requires a high school diploma or associate degree; some roles prefer a bachelor's in social work or related fieldRequires a bachelor's or master's degree in social work (BSW or MSW) and licensure in many states
Work EnvironmentOften works in healthcare, insurance, or community organizations, focusing on initial client assessmentsWorks in hospitals, clinics, or social service agencies, providing ongoing client support and intervention
Job FocusInitial intake, eligibility assessment, and referral coordinationClient counseling, case management, and long-term support

While both roles involve client interaction and assessment, Intake Case Managers primarily handle initial screenings and referrals, whereas Social Workers provide ongoing support and intervention. Understanding these differences helps in choosing the right career path or job search focus.

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Intake Case Manager jobs near you
Infographic showing various Intake Case Manager job openings in the United States as of September 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $52,473 per year, or $25.2 per hour.

Legal Intake Specialist

Las Vegas, NV • On-site

Jerez Law, PLLC
See more jobs at Jerez Law, PLLCexternal

$21/hr

Other

Re-posted 8 days ago

Job description

We're looking for a detail-oriented and personable Intake Specialist to join our team part-time. In this role, you'll be the first point of contact for new clients/patients, gathering information, verifying eligibility, and setting the tone for a smooth, welcoming experience from day one. Full training on our intake process and systems will be provided — no prior intake experience required. Responsibilities: • Conduct initial intake interviews with new clients/patients via phone or in person, in both English and Spanish • Collect and verify demographic, insurance, and eligibility information • Explain program services, policies, and next steps clearly, confidently guiding prospects toward enrollment • Enter and maintain accurate records in the intake/case management system • Coordinate with clinical, administrative, or program staff to schedule services • Follow up on incomplete applications or missing documentation • Maintain strict confidentiality in accordance with HIPAA/privacy policies • Flag urgent or high-priority cases for immediate attention Qualifications: • High school diploma or equivalent required; associate degree preferred • Bilingual required — fluent in both English and Spanish (spoken and written) • Strong sales experience required — proven ability to build rapport, handle objections, and close • Strong communication and active listening skills • Comfortable with data entry and basic office software (Microsoft Office, EMR/case management systems) • Ability to handle sensitive information with discretion and empathy • Training provided — no prior intake experience necessary • Must be able to reliably commute to and work on-site at the office Hiring Process • Submit a short video (2–3 minutes) introducing yourself and sharing why you're a good fit for this role, to hiring@jerezlaw.com • Initial phone screen (15–20 min) Compensation: $21 hourly

• Conduct initial intake interviews with new clients/patients via phone or in person, in both English and Spanish • Collect and verify demographic, insurance, and eligibility information • Explain program services, policies, and next steps clearly, confidently guiding prospects toward enrollment • Enter and maintain accurate records in the intake/case management system • Coordinate with clinical, administrative, or program staff to schedule services • Follow up on incomplete applications or missing documentation • Maintain strict confidentiality in accordance with HIPAA/privacy policies • Flag urgent or high-priority cases for immediate attention

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