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Intake Case Manager Jobs (NOW HIRING)

Salvation Army

Intake/Access Case Manager

Aurora, CO · On-site

$26/hr

Lead Access Intake Case Manager Schedule: On-call up to 40 hours weekly Supervises: n/a Rate of Pay : $26.00 hourly Closing Date: 4/15/2026 Benefits : Standard; Full-Time, Non-Exempt employees are ...

Echo IT Solutions

Intake Specialist

Indianapolis, IN

$17 - $22.75/hr

Intake/Case Control staff shall answer questions, makes referrals, draft complaints and forward ... Strong organizational skills with the ability to manage various projects simultaneously * Working ...

ECHO IT SOLUTIONS INC .

Intake Specialist

Indianapolis, IN

$17 - $22.75/hr

Intake/Case Control staff shall answer questions, makes referrals, draft complaints and forward ... manage various projects simultaneously • Working knowledge of computers and Microsoft Office ...

STI

Intake Specialist :: Paralegal

Indianapolis, IN

$17 - $22.75/hr

Intake/Case Control staff shall answer questions, makes referrals, draft complaints and forward ... manage various projects simultaneously • Working knowledge of computers and Microsoft Office ...

Rising Stars

Intake Specialist

Spring Valley, NY · On-site

$20 - $25/hr

Prior office, intake, case management, or customer service experience is a plus * Bilingual in English and Spanish is required * Must have some office experience

STI

Intake Specialist :: Paralegal

Indianapolis, IN · On-site

$17 - $22.75/hr

Intake/Case Control staff shall answer questions, makes referrals, draft complaints and forward ... manage various projects simultaneously • Working knowledge of computers and Microsoft Office ...

Apollo ITS

Intake Specialist

Indianapolis, IN

$17 - $22.75/hr

Intake/Case Control staff shall answer questions, makes referrals, draft complaints and forward ... Strong organizational skills with the ability to manage various projects simultaneously * Working ...

Sertoma Star Services

Case Manager

Matteson, IL

$45K - $50K/yr

Intake Case Manager * Answer intake calls and complete phone screenings for individuals requesting services. * Schedule initial intake appointments. * Update intake spreadsheets in order to track ...

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How much do intake case manager jobs pay per hour?

As of Jun 22, 2026, the average hourly pay for intake case manager in the United States is $25.23, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $31.01 per hour, depending on experience, location, and employer.

What jobs pay 2000 a day?

Jobs that can pay around $2,000 a day typically include high-level roles such as specialized medical professionals (e.g., surgeons, anesthesiologists), certain executive positions, or freelance consultants with significant expertise. These roles often require advanced skills, certifications, or extensive experience, and may involve irregular or demanding schedules. Such high daily earnings are generally associated with professions that have high responsibility and specialized knowledge.

What are the key skills and qualifications needed to thrive as an Intake Case Manager, and why are they important?

To thrive as an Intake Case Manager, you need a background in social work, counseling, or a related field, often supported by a relevant degree or certification. Familiarity with case management software, electronic health records, and documentation systems is typically required. Strong interpersonal skills, active listening, and the ability to multitask help Intake Case Managers build rapport and efficiently assess client needs. These skills ensure accurate initial assessments and connect clients to appropriate services, which is critical for effective case management.

What is the difference between Intake Case Manager vs Social Worker?

AspectIntake Case ManagerSocial Worker
CredentialsTypically requires a high school diploma or associate degree; some roles prefer a bachelor's in social work or related fieldRequires a bachelor's or master's degree in social work (BSW or MSW) and licensure in many states
Work EnvironmentOften works in healthcare, insurance, or community organizations, focusing on initial client assessmentsWorks in hospitals, clinics, or social service agencies, providing ongoing client support and intervention
Job FocusInitial intake, eligibility assessment, and referral coordinationClient counseling, case management, and long-term support

While both roles involve client interaction and assessment, Intake Case Managers primarily handle initial screenings and referrals, whereas Social Workers provide ongoing support and intervention. Understanding these differences helps in choosing the right career path or job search focus.

What is an intake case manager?

An intake case manager is a professional who assesses clients' needs, gathers relevant information, and determines appropriate services or resources. They often work in healthcare, social services, or mental health settings, coordinating care plans and maintaining documentation throughout the process.

Can you make $200,000 as a social worker?

Intake case managers and social workers typically earn salaries below $200,000 annually, with most earning between $40,000 and $80,000 depending on experience, location, and employer. Achieving a $200,000 salary usually requires advanced roles, specialized skills, or working in high-paying sectors such as healthcare administration or private consulting. Certification, advanced degrees, and extensive experience can help increase earning potential but are less common for standard intake case management positions.

What are some common challenges Intake Case Managers face when handling multiple client cases simultaneously?

Intake Case Managers often manage a high volume of cases at once, which can make prioritization and time management challenging. Balancing urgent client needs, thorough documentation, and communication with various service providers requires strong organizational skills. Additionally, Intake Case Managers must remain empathetic while maintaining professional boundaries, and navigate complex eligibility criteria for services. Success in this role often depends on effective multitasking, adaptability, and collaboration with interdisciplinary teams.

What are Intake Case Managers?

Intake Case Managers are professionals who assess and evaluate new clients or patients to determine their needs and eligibility for services. They are typically the first point of contact in settings such as healthcare, social services, or mental health organizations. Intake Case Managers gather detailed information, complete necessary paperwork, and coordinate initial referrals or support services to ensure individuals receive appropriate care. Their role is essential for connecting clients with the resources and programs that best fit their situation.

What job makes $10,000 a month without a degree?

An Intake Case Manager typically earns less than $10,000 a month; however, some high-level sales, real estate, or entrepreneurial roles can generate $10,000 or more monthly without a degree. These positions often require strong skills, experience, and sometimes certifications, and income can vary widely based on performance and industry.
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Intake Case Manager jobs near you
Intake/Access Case Manager

Intake/Access Case Manager

Salvation Army

Aurora, CO • On-site

$26/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Salvation Army rating

6.2

Company rating: 6.2 out of 10

Based on 345 frontline employees who took The Breakroom Quiz

477th of 687 rated non-profit organizations

Job description

Job Title: Case Manager
FLSA Status: Full Time - non-exempt
Reports to: Lead Access Intake Case Manager
Schedule: On-call up to 40 hours weekly
Supervises: n/a
Rate of Pay: $26.00 hourly
Closing Date: 4/15/2026
Benefits: Standard; Full-Time, Non-Exempt employees are eligible for but not limited to the following:
  • Health, vision, dental, life as well as voluntary life and disability insurance
  • Sick leave benefit - 1 day per month, 12 sick days per year (accrual and availability begins at hire)
  • Vacation benefit - 10 vacation days per year, accrued at the rate of .0385 hours for each hour worked, excluding overtime (accrual begins at hire but may not be used until the completion of six months of employment)
  • One floating day off for use (accrued immediately, and again annually, but may not be used until the completion of the initial three-month introductory period of employment)
  • Pension Plan (after one year of continuous service)
  • Voluntary Tax-Deferred Annuity Plan (403(b)plan)

Position Summary
The Connection Center Per Diem Case Manager position supports the provision of Coordinated Entry of social services in Colorado by providing information, referral, intake assessment, and emergency casework services over the phone, via email, video chat, and/or in person. The Connection Center Case Manager will provide case management services using homeless diversion and prevention strategies and will also be responsible for using HMIS and Salvation Army databases to document assistances, referrals, and to track assisted households monthly, for at least one year. Provides easy access to tailored solutions for families in Metro Denver that are experiencing homelessness, are at risk of experiencing homelessness, or who are precariously housed, to promote long term housing stability. The Connection Center is open M-F from 7:00 am to 9:00 pm, and weekends from 8:00a to 12:00pm. Please note that these hours be extended in cold weather activation.
Duties and Responsibilities
General
• Answers calls for information regarding The Salvation Army's assistance programs and other community resources.
• Focus on triaging, VISPDATs, and providing assistance as needed.
• Assess needs and identify resources to establish individual case plan.
• Connect qualified candidates with their appropriate partner agency.
• Provide tailored case management and financial assistance when appropriate.
• Documents calls accurately utilizing a computerized internal database.
• Record and track assistances in HMIS according to HUD standards.
• Completing all required assessments with households to determine program eligibility.
• Use active and compassionate communication skills.
• Maintain comprehensive case management files and statistics required by funding sources.
• Provide Emergency Services to clients over the phone in Service Extension zip codes in the Intermountain Division where there is no or limited Salvation Army presence.
Education/Experience
• Bachelor's degree required; master's degree preferred
• Bachelor's or master's degree in social work, or a related field, transcripts required
• Two years' experience in providing casework services required
• Experience working with individuals from a variety of backgrounds and educational levels required
• Customer service experience preferred
• Working knowledge of integrated database applications preferred
Skills
• Critical thinking
• Sound judgment and decision making
• Works well with a team
• Excellent oral and written communication
• Computer proficiency with Microsoft Word and Excel
• Working knowledge of integrated database applications
• Able to use new software programs with basic training
• Bilingual preferred
Qualities
• Must be highly motivated and a self-starter
• Supportive of The Salvation Army's mission
• Able to reflect and model the high standards of our organization
Requirements
• Driving
If the position requires driving:
  • The employee must be 21 years old at minimum (for insurance provision) and possess a valid in-state driver's license
  • An MVR will be processed every year in accordance with The Salvation Army's policies

• Background Check
  • Continued employment will be contingent upon a biennial (every two years) background check that is processed in accordance with The Salvation Army's policies

• Physical
  • Ability to maneuver, to remain in a stationary position, to grasp, push, pull, and reach overhead, to lift 25 pounds, to access and produce information from the computer, to operate telephone, to understand written information
  • Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A request to modify or adjust these requirements may be made to your supervisor and HR. The Salvation Army would attempt to satisfy requests if the accommodation needed is reasonable and presents no undue hardship.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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About Salvation Army

Sourced by ZipRecruiter

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Industry

Non-profits, retail, amusement, gambling, and recreation and religious organizations

Company size

5,001 - 10,000 Employees

Headquarters location

Alexandria, VA, US

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