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Intake Case Coordinator Jobs (NOW HIRING)

Gesher Human Services

Intake Case Manager, CI

Detroit, MI · On-site

$48K - $60K/yr

The Intake Case Manager is accountable for meeting growth targets, coordinating and documenting tours and intake meetings, and completing all required intake documentation. The Intake Case Manager ...

Project Renewal

Intake Case Manager

New York, NY · On-site

$42K - $47K/yr

Overall Responsibilities Under the general direction of the Director of Social Services and Clinical Coordinator, the Intake Case Manager is responsible for providing required assessments, case ...

Callahan & Fusco, LLC.

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Legal Intake & Case Coordination Specialist

West Orange, NJ · On-site

$45K - $65K/yr

Role Overview The Legal Intake & Case Coordination Specialist serves as the firm-wide point of ... Serve as the firm-wide coordinator for matter setup across all jurisdictions * Conflict Checking ...

University of Colorado

Intake Case Manager

Boulder, CO · On-site

The Intake Case Manager is an integral part of SOAS, this position provides referral coordination ... The Intake Coordinator reports directly to the Program Manager for Student Outreach and Support.

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How much do intake case coordinator jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for intake case coordinator in the United States is $26.72, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $31.73 per hour, depending on experience, location, and employer.

What are Intake Case Coordinators?

Intake Case Coordinators are professionals who serve as the first point of contact for clients entering an organization, such as a healthcare facility, social service agency, or legal practice. They are responsible for gathering initial client information, assessing needs, and determining eligibility for services. Intake Case Coordinators also ensure that clients are directed to the appropriate programs or staff members, maintaining accurate records and facilitating a smooth intake process. Their role is vital in ensuring that clients receive timely and appropriate support from the organization.

What does an intake caseworker do?

An intake caseworker is responsible for initial client assessments, gathering information about their needs, and determining eligibility for services. They document case details, coordinate with other agencies, and often use case management software to track progress and ensure timely support. Strong communication and organizational skills are essential in this role.

What are some typical challenges Intake Case Coordinators face when managing high case volumes, and how can they effectively address them?

Intake Case Coordinators often encounter the challenge of handling a high volume of cases while ensuring each client receives thorough attention and support. Prioritization, strong organizational skills, and effective time management are essential for balancing multiple cases simultaneously. Utilizing case management software and collaborating closely with team members can help streamline workflow and prevent important details from being overlooked. Regular communication with supervisors and colleagues also ensures that challenging cases receive appropriate support, reducing the risk of burnout.

What are the key skills and qualifications needed to thrive as an Intake Case Coordinator, and why are they important?

To thrive as an Intake Case Coordinator, you need strong organizational skills, attention to detail, and a background in social work, human services, or a related field, often supported by a relevant degree or certification. Familiarity with case management software, client databases, and intake assessment tools is typically required. Excellent communication, empathy, and problem-solving abilities help build rapport with clients and coordinate effectively with team members. These skills ensure accurate client assessment, efficient case processing, and high-quality support for those seeking services.

What is the highest paying job as a coordinator?

The highest paying roles for coordinators are often senior or specialized positions such as project coordinators, program managers, or operations managers, especially in industries like healthcare, technology, or finance. These roles typically require advanced skills, certifications, and experience, and can offer salaries significantly higher than entry-level coordinator positions.

What is the difference between Intake Case Coordinator vs Social Worker?

AspectIntake Case CoordinatorSocial Worker
Required CredentialsHigh school diploma or equivalent; some roles may require certificationBachelor's or Master's degree in social work or related field; licensure often required
Work EnvironmentOffice settings, healthcare facilities, community agenciesHospitals, clinics, community organizations, client homes
Employer & Industry UsageHealthcare providers, social service agencies, insurance companiesPublic and private social service agencies, healthcare institutions
Common Search & Comparison IntentUnderstanding roles, responsibilities, and qualificationsComparing scope of practice, credentials, and job functions

Intake Case Coordinators primarily handle initial client intake, gather information, and coordinate services, often with less formal education requirements. Social Workers have a broader scope, providing ongoing support, counseling, and case management, usually requiring advanced degrees and licensure. Both roles are vital in social services but differ in responsibilities and qualifications.

What does an intake coordinator do?

An intake coordinator is responsible for collecting and verifying client information, assessing eligibility, and coordinating initial services or appointments. They often work in healthcare, social services, or legal settings, using communication skills and data management tools to ensure smooth client onboarding and case initiation.

Is being a MOA a good entry level job?

A Medical Office Assistant (MOA) position is often considered an entry-level job in healthcare, requiring basic administrative skills, familiarity with medical terminology, and sometimes certification. It provides experience in healthcare settings and can serve as a stepping stone to more advanced roles in medical administration or clinical positions.
What cities are hiring for Intake Case Coordinator jobs? Cities with the most Intake Case Coordinator job openings:
What are the most commonly searched types of Intake Case jobs? The most popular types of Intake Case jobs are:
Intake Case Coordinator jobs near you
Infographic showing various Intake Case Coordinator job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $55,586 per year, or $26.7 per hour.

Central Intake & Case Management Coordinator

LionStone Care

Cincinnati, OH • On-site, Remote

$60K - $70K/yr

Full-time

Posted 6 days ago

Job description

Summary of Position
The primary purpose of the Central Intake & Case Management Coordinator position is to facilitate the intake, referral, and admission process for assigned skilled nursing facilities while serving as a liaison between referral sources, hospitals, managed care organizations, residents, families, and facility teams.
Essential Duties and Responsibilities
Referral Management Functions
• Receive, review, and process referrals.
• Monitor referral activity for assigned facilities.
• Maintain referral tracking systems and databases.
• Ensure timely response to referral opportunities.
Intake Coordination Functions
• Coordinate all aspects of intake from referral through admission.
• Review clinical, financial, and insurance information.
• Verify referral documentation requirements.
• Support timely admission decisions.
Clinical and Placement Review Functions
• Review referrals for appropriate level of care.
• Collaborate with facility clinical teams regarding admission suitability.
• Support continuity of care throughout transitions.
Case Management Support Functions
• Support transition-of-care initiatives.
• Communicate with families and responsible parties.
• Support readmission reduction initiatives.
Census Development Functions
• Assist facilities in achieving census goals.
• Monitor admission activity and conversion rates.
Managed Care and Insurance Coordination Functions
• Verify payer source information.
• Coordinate authorization requirements and approvals.
Customer Service and Relationship Management Functions
• Provide exceptional customer service.
• Maintain positive relationships with hospitals and community partners.
Communication and Collaboration Functions
• Collaborate with admissions, clinical, business office and operations personnel.
• Promote teamwork and collaboration.
Reporting and Analytics Functions
• Maintain referral tracking reports and admission metrics.
• Monitor referral conversion rates and outcomes.
Compliance and Regulatory Functions
• Ensure compliance with federal, state and company policies.
• Comply with HIPAA requirements.
Resident Rights
• Protect resident confidentiality and privacy.
• Respect resident rights, dignity and personal choice.
Key Competencies
  • Intake Coordination
  • Relationship Management
  • Customer Service
  • Communication
  • Case Management Support
  • Admissions Coordination

Qualifications
  • Associate's Degree required; Bachelor's Degree preferred.
  • Healthcare admissions, case management, discharge planning or long-term care experience preferred.
  • Understanding of Medicare, Medicaid and Managed Care processes.
  • Strong organizational, communication and problem-solving skills.

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