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Intake Caseworker Jobs (NOW HIRING)

KidsPeace

INTAKE CASEWORKER

Temple, PA · On-site

Intake Caseworker About Us KidsPeace is a private charity dedicated to supporting the behavioral and mental health needs of children, families, and communities. Since 1882, we have offered ...

KidsPeace

INTAKE CASEWORKER

Temple, PA · On-site

Intake Caseworker About Us KidsPeace is a private charity dedicated to supporting the behavioral and mental health needs of children, families, and communities. Since 1882, we have offered ...

Merakey

Intake Caseworker

Newburgh, NY · On-site

$22.64/hr

We are seeking an Intake Caseworker to join our team at our program in Newburgh, NY. Earn $22.64/hour! Position Details Our Intake Caseworkers will manage a caseload of approximately 20-30 cases at a ...

Merakey

Intake Caseworker

Newburgh, NY · On-site

$22.64/hr

We are seeking an Intake Caseworker to join our team at our program in Newburgh, NY. Earn $22.64/hour! Position Details Our Intake Caseworkers will manage a caseload of approximately 20-30 cases at a ...

Weld County

Child Protection Intake Caseworker

Greeley, CO · On-site

$72K - $98K/yr

Caseworker will progress to Senior level once minimum qualifications are met. Entry Level: $32.99 ... Learn from assigned Child Welfare Intake Supervisor, Child Welfare Trainers, and Child Welfare ...

County of Clarion

Caseworker II Intake

Clarion, PA · On-site

$21/hr

Conducts intake or assessment interviews to determine immediate needs of children and families ... Formal supervision provided by Casework Supervisor. SUPERVISION GIVEN None WORKING CONDITIONS ...

Lancaster County

Caseworker

Lancaster, PA · On-site

$51K/yr

Intake Division : * The caseworker in the intake unit conducts thorough investigations of referrals of abuse and/or neglect, following the PA Juvenile Act, the PA Child Protective Services Law, DPW ...

Lancaster County

Caseworker

Lancaster, PA · On-site

$51K/yr

Intake Division : * The caseworker in the intake unit conducts thorough investigations of referrals of abuse and/or neglect, following the PA Juvenile Act, the PA Child Protective Services Law, DPW ...

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Intake Caseworker information

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How much do intake caseworker jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for intake caseworker in the United States is $22.91, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $26.92 per hour, depending on experience, location, and employer.

What is an intake caseworker?

Intake caseworkers are professionals who assess and process new clients or cases for social service agencies, healthcare organizations, or legal offices. Their primary role is to gather initial information, determine the urgency or eligibility of cases, and refer clients to appropriate services or support. Intake caseworkers often conduct interviews, complete documentation, and serve as the first point of contact for individuals seeking assistance. They play a crucial role in ensuring that clients receive timely and effective help.

What are some common challenges intake caseworkers face when managing a high volume of cases?

Intake Caseworkers often encounter challenges balancing a high caseload while ensuring each case receives the thorough attention it deserves. Time management and prioritization are crucial, as urgent cases must be identified and addressed quickly. Additionally, Intake Caseworkers frequently collaborate with other departments and external agencies, which requires strong communication skills and adaptability. Maintaining accurate documentation and managing emotional stress are also key aspects of the role.

What are the key skills and qualifications needed to thrive as an intake caseworker, and why are they important?

To thrive as an Intake Caseworker, you need a background in social work or a related field, strong interviewing skills, and familiarity with case management processes. Proficiency with case management software, documentation systems, and sometimes specialized databases is typically required. Excellent communication, empathy, and critical thinking are crucial soft skills for effectively engaging clients and assessing their needs. These abilities are essential for accurately identifying client issues, providing appropriate resources, and ensuring timely interventions in often complex and sensitive situations.

What is the difference between Intake Caseworker vs Social Worker?

AspectIntake CaseworkerSocial Worker
Required CredentialsHigh school diploma or bachelor's degree, some roles require certificationBachelor's or master's degree in social work (BSW or MSW), licensure often required
Work EnvironmentOffice settings, community agencies, hospitals, government officesVaries from offices to community outreach, hospitals, schools, and clinics
Employer & Industry UsageGovernment agencies, social service organizations, healthcare providersNonprofits, healthcare, schools, government agencies

Intake Caseworkers primarily handle initial client assessments and gather information, while Social Workers provide ongoing support, counseling, and case management. Both roles require related credentials and often work in similar environments, but Social Workers typically have more advanced training and broader responsibilities.

More about Intake Caseworker jobs

What states have the most Intake Caseworker jobs?

States with the most job openings for Intake Caseworker jobs include:

What job categories do people searching Intake Caseworker jobs look for?

The top searched job categories for Intake Caseworker jobs are:

Intake Caseworker jobs near you
Infographic showing various Intake Caseworker job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 82% Full Time, 14% Part Time, and 2% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $47,660 per year, or $22.9 per hour.

INTAKE CASEWORKER

KidsPeace

Temple, PA • On-site

Full-time

Medical, Dental, Vision, PTO

Posted 11 days ago

KidsPeace rating

6.5

Company rating: 6.5 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

493rd of 772 rated non-profit organizations

Job description

Intake Caseworker

About Us

KidsPeace is a private charity dedicated to supporting the behavioral and mental health needs of children, families, and communities. Since 1882, we have offered psychiatric hospital services, residential treatment programs, accredited educational services, and foster care programs. Our team works in an environment defined by compassion, creativity, collaboration, and a commitment to delivering hope and healing.

Position Overview

The Intake Caseworker is responsible for the coordination and completion of all tasks, documentation and communication relevant to the provision of intake management and support services for clients beginning with pre-admission and ending with discharge.

What We Offer

  • Competitive Compensation
  • Generous PTO
  • Tuition Assistance & Student Loan Forgiveness Programs
  • Comprehensive Benefits – Medical, dental, vision, and even pet insurance
  • Professional Growth Opportunities – Ongoing training, development programs, and clear pathways for career advancement
  • Supportive Culture – A team environment built on collaboration, respect, and compassion

Key Responsibilities

  • Continually model and uphold the high standards of quality customer satisfaction. The Intake Caseworker position is a highly visible “ambassador” role, which requires the establishment and maintenance of positive rapport with parents and customers.
  • Process all referral calls in a timely fashion to ensure the shortest period of time between referral call and assessment.
  • Coordinate with the referral's source and/or family a mutually agreeable date and time for the Intake Assessment.
  • Coordinate with all internal and external customers regarding admission to the programs and provide program tours, when necessary.
  • Maintain client lists and track and prepare referral and other management reports, if applicable.
  • ordinate Medicaid services received by the child in the community and transition the child to home and community-based living with outpatient treatment as part of discharge planning. 
  • Facilitate the exchange of health information and documentation of care received by the child in the community, including attending any community provided care. 
  • Must coordinate care if child attends community school and delivers services through the provider. 
  • All other duties as assigned by management. 

Qualifications

  • Bachelor’s Degree in Human Services related field preferred or equivalent combination of education and experience to perform the essential functions of the position.
  • Bilingual Spanish/English preferred.
  • Experience with acute emotionally challenged children or adolescents preferred.
  • Valid driver’s license required.
  • Must be 21 years of age.

What KidsPeace employees say

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