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Intake Caseworker Jobs in Ohio (NOW HIRING)

Caseworker

Cleveland, OH · On-site

$19 - $30.10/hr

OPERATIONAL DUTIES Intake Reviews all available referral information and requirements, including ... Federal Caseworker: Associate's degree in social services, human services, criminal justice, or ...

Caseworker

Cleveland, OH · On-site

$19/hr

OPERATIONAL DUTIES Intake Reviews all available referral information and requirements, including ... Federal Caseworker: Associate's degree in social services, human services, criminal justice, or ...

Caseworker

Akron, OH · On-site

$19/hr

Intake * Administers or utilizes a current quantitative assessment of clients' risk and criminogenic needs, including: criminal history, education/employment/financial, family/social support ...

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Food Pantry Aid

Toledo, OH · On-site

$15/hr

Manage inventory of items needed and communicate to the Social Service Caseworker. * Assist with ... intake paperwork as needed. * Keep Diaper Bank room clean, neat, and organized. * Assist with ...

Casework : Process and manage a caseload of employee complaints and disputes, from intake through resolution, in compliance with established procedures. * Investigations : Conduct or support ...

Casework : Process and manage a caseload of employee complaints and disputes, from intake through resolution, in compliance with established procedures. * Investigations : Conduct or support ...

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Intake Caseworker information

See Ohio salary details

$13

$21

$34

How much do intake caseworker jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for intake caseworker in Ohio is $21.78, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $25.58 per hour, depending on experience, location, and employer.

What is an intake caseworker?

Intake caseworkers are professionals who assess and process new clients or cases for social service agencies, healthcare organizations, or legal offices. Their primary role is to gather initial information, determine the urgency or eligibility of cases, and refer clients to appropriate services or support. Intake caseworkers often conduct interviews, complete documentation, and serve as the first point of contact for individuals seeking assistance. They play a crucial role in ensuring that clients receive timely and effective help.

What are some common challenges intake caseworkers face when managing a high volume of cases?

Intake Caseworkers often encounter challenges balancing a high caseload while ensuring each case receives the thorough attention it deserves. Time management and prioritization are crucial, as urgent cases must be identified and addressed quickly. Additionally, Intake Caseworkers frequently collaborate with other departments and external agencies, which requires strong communication skills and adaptability. Maintaining accurate documentation and managing emotional stress are also key aspects of the role.

What are the key skills and qualifications needed to thrive as an intake caseworker, and why are they important?

To thrive as an Intake Caseworker, you need a background in social work or a related field, strong interviewing skills, and familiarity with case management processes. Proficiency with case management software, documentation systems, and sometimes specialized databases is typically required. Excellent communication, empathy, and critical thinking are crucial soft skills for effectively engaging clients and assessing their needs. These abilities are essential for accurately identifying client issues, providing appropriate resources, and ensuring timely interventions in often complex and sensitive situations.

What is the difference between Intake Caseworker vs Social Worker?

AspectIntake CaseworkerSocial Worker
Required CredentialsHigh school diploma or bachelor's degree, some roles require certificationBachelor's or master's degree in social work (BSW or MSW), licensure often required
Work EnvironmentOffice settings, community agencies, hospitals, government officesVaries from offices to community outreach, hospitals, schools, and clinics
Employer & Industry UsageGovernment agencies, social service organizations, healthcare providersNonprofits, healthcare, schools, government agencies

Intake Caseworkers primarily handle initial client assessments and gather information, while Social Workers provide ongoing support, counseling, and case management. Both roles require related credentials and often work in similar environments, but Social Workers typically have more advanced training and broader responsibilities.

What are popular job titles related to Intake Caseworker jobs in Ohio?

For Intake Caseworker jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Intake Caseworker jobs in Ohio look for?

The top searched job categories for Intake Caseworker jobs in Ohio are:

Infographic showing various Intake Caseworker job openings in Ohio as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 16% Part Time, and 4% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution, with an average salary of $45,310 per year, or $21.8 per hour.

Child Welfare Caseworker 1-3 - Intake and Ongoing

Montgomery County

Dayton, OH

$47K - $80K/yr

Full-time

Medical, Dental, Vision

Re-posted 17 days ago


Job description

Position Overview Under supervision and utilizing a team approach, provides direct casework services to children, birth families, kinship caregivers, and foster families in situations involving abuse, neglect, dependency, risk to harm, and/or families in need of services. Positions in this classification are responsible for conducting investigations, assessing child risk and safety, and providing ongoing, direct casework services to ensure the well-being and permanency of children. Employees will exercise independent judgement within established policies, procedures, and legal guidelines.

Work will include direct interactions and face-to-face contact with children, families, caregivers, and community partners, often in complex and high-risk situations. Caseworkers are responsible for developing and implementing service plans, coordinating resources, and monitoring progress towards safety and permanency goals. Work is performed in a combination of office and field settings and is subject to strict, regulatory, legal, and documentation requirements.

Summary of Job Duties If assigned to Intake/Ongoing Provides direct casework services to families in which children may be dependent, neglected, or abused, and secures protection for children from potentially unsafe environments. Conducts home visits with parents, children, kinship caregivers, and foster families to ensure the safety and well-being of children. Assesses family functioning, risk factors, and available supports to develop service plans that reduce safety concerns and improve family stability.

Assesses client needs and implements services that promote family preservation, placement stability, reunification, concurrent planning, and permanency. Collects relevant information for possible legal action and presents factual evidence in court proceedings. Develops and supports a team-based approach when working with birth families, kinship caregivers, and foster families.

Ensures youth receive educational and independent living services. Assists families and children in accessing appropriate community resources. Develops and maintains professional relationships with agencies serving children and families.

Maintains regular contact with treatment specialists, educational providers, medical providers, and other service team members. Provides support to foster families to maintain placements and facilitate timely reunification, while pursuing alternative permanency plans when necessary. Prepares written assessments, reports, and related documentation.

Provides foster families with guidance regarding the placement process, roles, responsibilities, child needs, and reunification efforts. Advocates for both natural families and foster families. Participates in placement matching decisions and coordinates pre-placement and post-placement activities.

Performs other related duties as required and assigned. If assigned to Intake - Rapid Response Conducts Specialized and Third-Party investigations. Completes Rules Violation investigations involving agency foster homes.

Sends required notifications to licensing agents regarding Specialized Investigations and Rules Violations. Sends required notifications to licensing agents regarding specialized investigations and rule violations. Investigates new referrals of abuse and neglect for open, ongoing, and 90-day cases.

Facilitates conferences with all parties involved, including weekly Thursday morning meetings to review outcomes of specialized investigations Performs other related duties as required and assigned If assigned to Adolescent Services - Special Placement Travels frequently out of state and throughout Ohio to residential treatment facilities. Participates in ongoing, intensive communication and frequent team meetings/conferences to support youth with complex diagnoses, including medication management, specialized education planning, and step-down transitions Attends residential committee meetings. Works with youth in various custody statuses.

Performs other related duties as required and assigned. If assigned to Adoptions Provides adoption readiness services for youth in permanent custody of Montgomery County Children Services. Prepares adoption finalization reports.

Attends adoption finalization hearings. Develops and updates adoption recruitment information for Adopt US Kids and A Child Is Waiting. Prepares youth and prospective families for adoption.

Performs other related duties as required and assigned. If assigned to After Hours Works second and third shifts, weekends, and holidays as scheduled. Responds to community crisis situations.

Answers the child abuse hotline and identifies referrals requiring urgent or emergency supervisory review. Completes referrals in SACWIS. Searches for placements when youth enter the custody of Montgomery County Children Services.

Receives and documents calls regarding AWOL youth, treatment or medication consent, and contacts the administrator on-call when required by policy and procedure. Responds to walk-in reports of abuse, neglect, dependency, and general inquiries. Performs other related duties as required and assigned.

If assigned to After Hours (Third Shift) Provides telephone intake services as scheduled and documents all referrals in SACWIS. Works cooperatively with law enforcement, hospitals, and community professionals to coordinate emergency responses after normal business hours. Dispatches emergency/crisis workers to investigate and coordinates with the administrator on-call.

Locates emergency placements for children when needed. Assists with open cases or on behalf of assigned workers during crisis situations. Documents activities in accordance with agency policy.

Participates in departmental and agency meetings, trainings, and required activities. Performs other related duties as required and assigned. If assigned to CANS Tracks all youth age 13 and older entering agency custody.

Schedules and completes CANS assessments within 30 days to determine Qualified Residential Treatment Program eligibility and needs. Attends Family Team meetings as required by DCY QRTP rules. Works with Finance to address IV-E eligibility barriers.

Performs other related duties as required and assigned. If assigned to CARE House Serves in a co-located role at CARE House under Dayton Children's Hospital. Attends weekly multidisciplinary team meetings.

Observes forensic interviews. Collaborates daily and shares cases with the multidisciplinary team. Attends case huddles, briefings, law enforcement interviews, and criminal court proceedings as needed.

Performs other related duties as required and assigned. If assigned to Education Coordinates Best Interest Determination meetings, ESSA coordination, and ongoing communication with school districts. Facilitates school enrollments and withdrawals for all children in agency custody, including preschool, special education, and residential placement educational coordination.

Prepares for and attends expulsion hearings, manifestation hearings, IEP meetings, 504 meetings, and ETR meetings. Attends weekly multidisciplinary team meetings at Juvenile Court and assists with crossover truancy matters involving CSD and JJC. Attends school district meetings and provider meetings.

Performs other related duties as required and assigned. If assigned to Family Treatment Court (FTC) Maintains daily communication and coordination with Juvenile Court case managers, peer support staff, substance use disorder (SUD) providers, mental health providers, and drug screening agencies to provide updated progress reports to the court. Attends community resource fairs and recruitment events within and outside the agency to support Family Treatment Court referrals and transfers.

Maintains current knowledge of new and changing substance use disorder providers and conducts on-site visits to new and changing facilities and providers for service coordination. Performs other related duties as required and assigned. If assigned to FINS (Family in need of Services) Serves in a one-worker model in which the assigned worker completes intake functions and maintains the case until permanency is achieved through reunification, kinship, PPLA, or permanent custody.

Attends court frequently, including juvenile hearings, detain meetings, and related proceedings. Coordinates with agency units regarding criminal matters, unruly and delinquency issues, placement concerns, placement prevention, and case troubleshooting. Attends 10 and under program meetings, interventions, and hearings.

Completes ACEs screenings on all new cases and uses results to address trauma-related needs in case planning when applicable. Completes additional referrals and 90-day referrals as required. Performs other related duties as required and assigned.

If assigned to Foster Care Completes foster home recertifications, including review of safety audits, medical and medication documentation, and training compliance. Monitors annual foster parent training compliance. Attends and presents families for adoption matching consideration.

Develops and implements corrective action plans for rule violations. Addresses foster parental violations and compliance concerns. Conducts monthly safety audit compliance reviews.

Prepares and submits foster parent mileage documentation. Conducts monthly and bi-monthly foster home visits. Completes kinship assessments.

Maintains certified relative foster homes through required visits, safety audits, and training compliance. Performs other related duties as required and assigned. If assigned to Health Services Assesses each child's history and needs and aligns Managed Care Plan selection to best meet physical, behavioral health, vision, and dental needs.

Receives, processes, tracks, files, and monitors payments, appeals, grievances, and denied claims. Reviews invoices and ensures Medicaid benefits are maximized before recommending local agency payment. Coordinates with caseworkers, foster parents, and clerical staff to ensure completion of required medical, dental, behavioral health, vision, and other assessments in accordance with Ohio Administrative Code.

Monitors performance and makes recommendations to the supervisor to improve outcomes for youth in agency custody. Coordinates with Managed Care Plan providers to ensure youth are assigned Care Coordinators. Serves as liaison with Managed Care Plans.

Performs other related duties as required and assigned. If assigned to Home Assessment & Training Monitors completion of required pre-service training hours prior to foster home certification approval. Completes initial foster parent home studies.

Responds to adoption inquiries for youth awaiting adoption and provides Child Study Inventory information as requested. Completes out-of-state ICPC home studies. Completes kinship assessments.

Performs other related duties as required and assigned. If assigned to Human Trafficking Intervention Investigates allegations of dependency, neglect, physical and sexual abuse where there are also allegations of human labor and/or sex trafficking, to determine the nature of the crisis, the safety of the child(ren), the need for immediate service and the need for alternate placement of the child(ren). Assesses child risk, family functioning, and available supports to develop plans for services which ameliorates the conditions which place children at risk for human trafficking.

Provides crisis intervention services and supportive counseling. Implements services that promote family preservation, placement stabilization, and family reunification when appropriate. Transports displaced families to shelter or emergency housing may be required, as well as providing specific information and referral services to families and instructions on where the community resources are located.

Develops and maintains collaborative relationships with the Child Advocacy Center, Ohio Department of Children and Youth, Ohio Department of Public Safety, law enforcement, prosecutors, hospitals, Juvenile Court, and other community agencies to aid in anti-human trafficking against children. Collects appropriate data for legal action and presents factual evidence in court proceedings. Secures protection for children from unsafe environments and prepares placement packets, reports, summaries, forms, and statistics.

Ensures cultural considerations are addressed in client case plans, while consulting with other knowledgeable staff and Third-Party Agencies as needed. Supports foster families regarding placements, reunification efforts, and child needs. Advocates for both natural families and foster families.

Participates in placement matching decisions and coordinates pre-placement and post-placement activities. Collaborates on local and state initiatives and committees. Performs other related duties as required and assigned.

If assigned to Independent Living Attends scheduled supervision meetings, Independent Living team meetings, unit meetings, and department meetings. Provides intensive aftercare services to youth ages 18-21 to support successful emancipation and adult independence. Develops and implements Independent Living and Emancipation Plans and maintains regular contact with youth and caregivers.

Provides individual and/or group training and support to 14-21-year-old youths to implement life skill areas. Life skills include budgeting and money management, job seeking skills, job maintenance skills, educational and vocational planning, obtaining and maintaining housing in the community, home management, awareness and use of community, health and legal services, and other identified areas. Completes SAIL assessments.

Collaborates with caseworkers and participates in team decision-making, meetings, and conferences. Tracks youth turning age 14 for pre-independent living engagement and course eligibility. Schedules and facilitates transition planning meetings.

Administers and scores Daniel Memorial Inventory assessments. Coordinates transitions from Independent Living to Aftercare Services and refers eligible youth to the Bridges program. Organizes college and career seminars, Independent Living courses, and orientations for youth entering foster care.

Evaluates Independent Living programs in congregate care settings and provides feedback regarding youth participation. Coordinates financial assistance requests, stipends, purchase requisitions, and transition-related funding. Maintains face-to-face contact with youth in aftercare and oversees stipend distribution.

Provides annual foster parent training on Independent Living and emancipation services. Facilitates emancipation co...