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Public Assistance Caseworker Jobs (NOW HIRING)

Lancaster County

Caseworker

Lancaster, PA · On-site

$51K/yr

The Lancaster County Children and Youth Social Service Agency is a public child welfare agency ... With the assistance of the supervisor, the caseworker is required to prioritize activities to ...

Lancaster County

Caseworker

Lancaster, PA · On-site

$51K/yr

The Lancaster County Children and Youth Social Service Agency is a public child welfare agency ... With the assistance of the supervisor, the caseworker is required to prioritize activities to ...

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Public Assistance Caseworker information

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$29.5K

$47.4K

$70K

How much do public assistance caseworker jobs pay per year?

As of Sep 3, 2026, the average yearly pay for public assistance caseworker in the United States is $47,429.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,500.00 and $54,500.00 per year, depending on experience, location, and employer.
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Public Assistance Caseworker jobs near you
Infographic showing various Public Assistance Caseworker job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $47,429 per year, or $22.8 per hour.

Public Assistance Caseworker

Fairfield County, OH

Lancaster, OH • On-site

$20.01/hr

Full-time

Posted 22 days ago

Job description

Salary: $20.01 Hourly
Location : 239 West Main Street, Lancaster 43130, OH
Job Type: Full-Time
Job Number: 00988
Department: JOB & FAMILY SERVICES
Division: Community Services
Opening Date: 08/12/2026
Closing Date: 9/4/2026 11:59 PM Eastern
Description
Under direct supervision, is responsible for determining initial eligibility for public assistance programs and maintaining communication with clients who have previously been determined to be eligible for public assistance to evaluate continued eligibility; performs other duties as required.
Duties
55% Determines applicant's initial eligibility for Public Assistance programs (e.g., TANF/OWF, Medicaid, SNAP/Food Assistance, Child Care, etc.). Approves or denies applicant's program eligibility based upon established State and Agency regulations and procedures. Explains applicant's rights and responsibilities; ensures recipient has signed and understands required documents; explains respective Public Assistance programs.
30% Interviews customers to determine ongoing/continued eligibility for Public Assistance programs (e.g., TANF/OWF, Medicaid, SNAP/Food Assistance, Child Care, etc.) via phone through the Public Assistance shared services call center or face-to-face. Initiates correspondence by issuing forms and requesting verifications. Responsible for paperwork processing and case documentation.
10% Makes appropriate referrals when additional assistance is needed for community and state agencies for further assistance.
5% Attends conferences, workshops, training sessions and staff meetings to give and exchange information pertaining to Public Assistance operations. Performs other related duties as required.
Qualifications
Minimum Qualifications
--One year of experience as an Eligibility Referral Specialist 1;
--Or two years ofexperience as a Unit Support Worker 2;
--Or completion of undergraduate major core coursework in behavioral science, social science, or education, on course or six months experience in interviewing techniques, and one course or six months experience in typing, keyboarding, or word processing;
--Or completion of two years of technical education in behavioral science or social science, one course or six months experience in interviewing techniques, and one course or six months experience in typing, keyboarding, or word processing;
--Or two courses or one year of experience in behavioral science, social science, or customer service techniques, one course or six months experience in business mathematics, one course or six months experience in business English, one course or six months experience in interviewing techniques, and one course or six months experience in typing, keyboarding, or word processing.
Or education, training, and/or experience in an amount equal to the Minimum Qualifications stated above.

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