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Resettlement Caseworker Jobs (NOW HIRING)

The Caseworker provides trauma-informed services to refugees and other qualified immigrants to support a positive resettlement experience and the achievement of client self-sufficiency . The ...

The Caseworker provides trauma-informed services to refugees and other qualified immigrants to support a positive resettlement experience and the achievement of client self-sufficiency . The ...

Fall 2026 Casework Intern - UNPAID

Atlanta, GA

$14.50 - $19.25/hr

SCOPE OF RESETTLEMENT CASEWORK INTERN WORK: The Resettlement Services Program is the first point of contact for newly arrived refugees and offers support,guidanceand counseling though all stages of ...

Intake Coordinator

Phoenix, AZ · On-site

$17.75 - $24.25/hr

The coordinator also manages a team providing resettlement casework services and works closely with clients, colleagues, and external parties to develop service and/or self-sufficiency plans to meet ...

Intake Coordinator

Phoenix, AZ

$17.75 - $24.25/hr

The coordinator also manages a team providing resettlement casework services and works closely with clients, colleagues, and external parties to develop service and/or self-sufficiency plans to meet ...

World Relief is seeking a Senior Caseworker to provide day-to-day program support and direct ... This position reports to the Senior Resettlement Manager and works closely with them to support the ...

The Caseworker will work to remove barriers to safety and wellness for particularly vulnerable refugees, asylees, and other individuals eligible for support under the Office of Refugee Resettlement ...

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Resettlement Caseworker information

See salary details

$29.5K

$47.4K

$70K

How much do resettlement caseworker jobs pay per year?

As of Jul 27, 2026, the average yearly pay for resettlement caseworker in the United States is $47,429.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,500.00 and $54,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Resettlement Caseworker, and why are they important?

To thrive as a Resettlement Caseworker, you need a background in social work, human services, or a related field, often supported by a relevant degree or certification. Familiarity with case management software, immigration documentation systems, and government or NGO databases is typically required. Strong interpersonal skills, cultural sensitivity, and effective communication are crucial for building trust and supporting clients through challenging transitions. These skills are essential for ensuring that refugees and immigrants receive comprehensive, empathetic support as they integrate into new communities.

What are Resettlement Caseworkers?

Resettlement Caseworkers are professionals who assist refugees and other displaced individuals in adapting to life in a new country. Their responsibilities include helping clients secure housing, access essential services, enroll in education or job programs, and navigate legal or immigration processes. They act as a bridge between newcomers and local resources, providing support and advocacy to help clients achieve self-sufficiency. Resettlement Caseworkers often work for non-profit organizations, government agencies, or international organizations focused on refugee and immigrant support.

What are some common challenges faced by Resettlement Caseworkers when assisting newly arrived refugees?

Resettlement Caseworkers often encounter challenges such as navigating complex immigration paperwork, addressing language barriers, and coordinating access to essential services like housing, healthcare, and employment. Additionally, they may need to manage high caseloads while providing culturally sensitive support and crisis intervention. Building trust with clients and collaborating with local service providers are key to overcoming these challenges and ensuring successful integration for refugees.

What is the difference between Resettlement Caseworker vs Refugee Support Specialist?

AspectResettlement CaseworkerRefugee Support Specialist
CredentialsRelevant social work or counseling certifications, case management experienceSimilar certifications, often with additional language or cultural training
Work EnvironmentGovernment agencies, non-profits assisting refugees with resettlementNon-profits, community organizations providing refugee services
Employer & IndustryGovernment agencies, NGOs in social servicesNGOs, community organizations in refugee aid

Resettlement Caseworkers primarily focus on helping refugees integrate into new communities through case management, while Refugee Support Specialists often provide specialized services like language assistance and cultural orientation. Both roles require similar credentials and work in related environments, but their specific duties and focus areas differ.

More about Resettlement Caseworker jobs
What states have the most Resettlement Caseworker jobs? States with the most job openings for Resettlement Caseworker jobs include:
Infographic showing various Resettlement Caseworker job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $47,429 per year, or $22.8 per hour.
Initial Resettlement Caseworker

Initial Resettlement Caseworker

International Rescue Committee

Abilene, TX • On-site

$23.49/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago


International Rescue Committee rating

7.0

Company rating: 7.0 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

357th of 759 rated non-profit organizations


Job description

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.
This position is represented by the OPEIU union and subject to the terms and conditions of a collective bargaining agreement.
Job Overview: The Caseworker provides trauma-informed services to refugees and other qualified immigrants to support a positive resettlement experience and the achievement of client self-sufficiency . The Caseworker works closely with clients, colleagues, and external parties to develop service and/or self-sufficiency plans to meet individual client needs and preferences utilizing a broad range of financial, medical, social, vocational, and other services and resources in accordance with client eligibility and program requirements.
Major Responsibilities:
Responsibilities include, but are not limited to:
  • Coordinate timely pre- and post-arrival services to ensure each client has essentials such as airport pick up upon arrival, initial and permanent housing, food, medical care, access to transportation, and is oriented to their new environment.
  • Conduct intake services with clients to assess needs. Develop individualized self-sufficiency plans and SMART goals in partnership with each client.
  • Provide services that are relevant to the client's goals, including the distribution of direct financial assistance, applications for public benefits, referrals to medical and mental health services, and housing. Ensure active clients receive meaningful interactions over the course of the service delivery period in accordance with program requirements.
  • Assess and monitor client progress to support their attainment of established goals, address challenges, and ensure that available resources are utilized.
  • Detail each client interaction in accordance with program requirements. Input client information in ETO and assist with tracking and reporting as needed.
  • Collaborate effectively with coworkers and partner organizations. Build and maintain relationships with area service providers for the benefit of clients.
  • Use personal, insured vehicle and/or public transportation (where available) to travel and transport clients and materials as needed throughout the service delivery area.
  • May train and lead the activities of volunteers and interns.
  • Other duties as assigned.

Job Requirements:
Education: Bachelor's degree in social work or related field of study preferred.
Work Experience:
  • Relevant professional experience in human services field required; minimum of 2 years' experience strongly preferred.
  • Experience working with refugee and/or immigrant populations strongly preferred.

Demonstrated Skills & Competencies:
  • Ability to learn to navigate or familiarity with database systems such as IRIS and Efforts to Outcomes (ETO)
  • Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships.
  • Demonstrated success working and communicating effectively in a multi-cultural environment.
  • Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively.
  • Attention to detail and accuracy in work product.
  • Fluency in English, both spoken and written; proficiency in language(s) spoken by IRC's clients is desired; including Dari, Farsi, and/or Pashto.
  • Proficiency in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research and problem-solving purposes.
  • Valid driver's license and access to a personal, insured vehicle.

Working Environment:
  • A combination of standard office environment, remote work, and 'field' time within the service delivery area to perform the above outlined responsibilities.
  • May require occasional weekend and/or evening work.

Compensation: (Pay Rate: $23.49/hr). Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.
PROFESSIONAL STANDARDS
All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.
Cookies: https://careers.rescue.org/us/en/cookiesettings
US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $163 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.
Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.

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About International Rescue Committee

Sourced by ZipRecruiter

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises and helps people to survive and rebuild their lives. At work in over 40 countries and 28 U.S. cities to restore safety, dignity and hope, the IRC leads the way from harm to home. Domestically, our 28 offices across the U.S. ensure new arrivals have food, shelter, and clothing, and work with refugees to help them gain self-sufficiency.

Industry

Non-profits

Company size

10,000+ Employees

Headquarters location

New York, NY, US

Year founded

1933