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Intake Caseworker Jobs (NOW HIRING)

Old Colony YMCA

DCF Unit Caseworker

Fall River, MA · On-site

... intake. • Schedule appointments as needed with medical/dental providers. • Seek out medication ... Caseworker - DCF JOB CLASSIFICATION: Full Time - Non-Exempt REPORTS TO: Assigned Supervisor JOB ...

Alamosa County

Caseworker, Child Protection

Alamosa, CO · On-site

$48K/yr

This position provides Intake and/or Ongoing social casework services to families where child abuse or neglect is present or suspected as well as youth in conflict. Assignments include the provision ...

Alamosa County

Caseworker, Child Protection

Alamosa, CO · On-site

$48K/yr

This position provides Intake and/or Ongoing social casework services to families where child abuse or neglect is present or suspected as well as youth in conflict. Assignments include the provision ...

MercyFirst

Intake Specialist

Syosset, NY · On-site

$54K - $57K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Intake SCHEDULE: Full-Time / Hybrid AGENCY BACKGROUND: MercyFirst is a not-for-profit human and ... A bachelor's degree in social work or related field. * 2+ years casework experience in the child ...

MercyFirst

Intake Specialist

Syosset, NY

$54K - $57K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Intake Specialist ID: 101137 Location: Syosset, NY Department: PQI More about this job ... A bachelor's degree in social work or related field. * 2+ years casework experience in the child ...

MercyFirst

Intake Specialist

Syosset, NY · On-site

$54K - $57K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Intake SCHEDULE: Full-Time / Hybrid AGENCY BACKGROUND: MercyFirst is a not-for-profit human and ... A bachelor's degree in social work or related field. * 2+ years casework experience in the child ...

Douglas County, CO

Caseworker B - Intake

Highlands Ranch, CO · On-site

$62K - $93K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

A bachelor's degree from a higher education institution with course work related to the job responsibilities of child welfare social caseworker. Course work examples can include and are not limited ...

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Intake Caseworker information

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How much do intake caseworker jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for intake caseworker in the United States is $22.91, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $26.92 per hour, depending on experience, location, and employer.

What is an intake caseworker?

Intake caseworkers are professionals who assess and process new clients or cases for social service agencies, healthcare organizations, or legal offices. Their primary role is to gather initial information, determine the urgency or eligibility of cases, and refer clients to appropriate services or support. Intake caseworkers often conduct interviews, complete documentation, and serve as the first point of contact for individuals seeking assistance. They play a crucial role in ensuring that clients receive timely and effective help.

What are some common challenges intake caseworkers face when managing a high volume of cases?

Intake Caseworkers often encounter challenges balancing a high caseload while ensuring each case receives the thorough attention it deserves. Time management and prioritization are crucial, as urgent cases must be identified and addressed quickly. Additionally, Intake Caseworkers frequently collaborate with other departments and external agencies, which requires strong communication skills and adaptability. Maintaining accurate documentation and managing emotional stress are also key aspects of the role.

What are the key skills and qualifications needed to thrive as an intake caseworker, and why are they important?

To thrive as an Intake Caseworker, you need a background in social work or a related field, strong interviewing skills, and familiarity with case management processes. Proficiency with case management software, documentation systems, and sometimes specialized databases is typically required. Excellent communication, empathy, and critical thinking are crucial soft skills for effectively engaging clients and assessing their needs. These abilities are essential for accurately identifying client issues, providing appropriate resources, and ensuring timely interventions in often complex and sensitive situations.

What is the difference between Intake Caseworker vs Social Worker?

AspectIntake CaseworkerSocial Worker
Required CredentialsHigh school diploma or bachelor's degree, some roles require certificationBachelor's or master's degree in social work (BSW or MSW), licensure often required
Work EnvironmentOffice settings, community agencies, hospitals, government officesVaries from offices to community outreach, hospitals, schools, and clinics
Employer & Industry UsageGovernment agencies, social service organizations, healthcare providersNonprofits, healthcare, schools, government agencies

Intake Caseworkers primarily handle initial client assessments and gather information, while Social Workers provide ongoing support, counseling, and case management. Both roles require related credentials and often work in similar environments, but Social Workers typically have more advanced training and broader responsibilities.

More about Intake Caseworker jobs

What states have the most Intake Caseworker jobs?

States with the most job openings for Intake Caseworker jobs include:

What job categories do people searching Intake Caseworker jobs look for?

The top searched job categories for Intake Caseworker jobs are:

Intake Caseworker jobs near you
Infographic showing various Intake Caseworker job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 82% Full Time, 14% Part Time, and 2% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $47,660 per year, or $22.9 per hour.

Caseworker B - Intake

Douglas County Sheriff's Office

Castle Rock, CO • On-site

$62K - $93K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 13 days ago

Job description

Caseworker B - Intake
Employment Type: 0 - Full-time Regular
Pay Range: $62,092.00 - 93,138.00
Location: Castle Rock, Lone Tree, or Highlands Ranch, CO
Overtime Exempt: Y
Elected Office / Department: HUMAN SERVICES
Performs full performance level intensive case work services including case management, referral, placement, and assessment/evaluation which requires independent judgment and a significant understanding and application of professional principles and department standards.
Generally, the hiring range is $62,092 - $77,615 annually. Qualifications, education and experience as it relates to the position will be taken into consideration when determining hiring salary.
After an initial training period, this position may be eligible for a hybrid work schedule.
Your future is important to us.
Douglas County offers a comprehensive benefits package - including medical, dental, vision, and retirement plans - plus a wide range of additional resources to support your health, growth, and overall well-being. View the full Employee Benefits Guide
View the full job description here
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Performs case management activities involving complex, difficult, and complicated problems/cases, assess for safety and risk of individuals and families and develops an appropriate service and/or treatment plans, provides on-going counseling and referral services, and determines appropriate placement actions.
  • Conducts initial needs assessment, ascertains nature and extent of complaint, severity of problems, and potential dangers to individual/family, and elicits information to determine client's/family's medical, employment, economic, educational, and emotional history.
  • Reviews case records for client/family profiles, socio-economic history, financial and social problems, individual perspectives and perceptions, attitudes, behavioral, medical, and other factors, observes interactions of client and family members, and evaluates social information concerning families with unusual or chronic social services problems.
  • Develops and implements a treatment plan to provide a variety of social services referrals and to define goals and objectives, determines need for social, behavioral, medical, and/or, psychological services, provides crisis intervention, refers clients to support agencies, and monitors individual and family progress, cooperation, and acceptance of services.
  • Serves as a member of an interdisciplinary team, participates in defining, establishing, and implementing treatment goals and plans, and provides and group work services.
  • Establishes, maintains, and coordinates services and activities with relevant community agencies, monitors and evaluates activities of agencies contracted to provide a variety of social services, and evaluates progress of placements and/or other services.
  • Represents the department in accordance with Title 19 of the Colorado Children's Code and Volume 7.
  • Prepares case records, reports, and documents and complies with state and federal standards in providing case documentation in the Colorado Trails system. Drives a vehicle to various locations on County business, must maintain a valid driver license and an acceptable driving record.
  • Testifies in court by providing expert and non-expert testimony and prepares comprehensive reports that all the court to make findings and recommendations that affects court-ordered treatment plans.
  • Participates in after-hours and holiday coverage as needed and designated by the supervisor. Though this is not a consistent requirement, it could be required if coverage for the designated after-hours caseworkers is needed.
  • Performs other duties as assigned.

MINIMUM QUALIFICATIONS:
EDUCATION and/or EXPERIENCE:
  • A bachelor's degree from a higher education institution with course work related to the job responsibilities of child welfare social caseworker. Course work examples can include and are not limited to, the development of human behavior, child development, family intervention techniques, diagnostic measures, or therapeutic techniques.
  • At least one year of related professional, internship, or volunteer work experience in a human services related agency.
  • A combination of education and experience may be considered.

CERTIFICATIONS, LICENSES, & REGISTRATIONS:
  • Must possess a valid Colorado Driver's License upon hire, with complying insurance. Review of motor vehicle record is required at time of hire and periodically throughout employment.
  • This position requires successful completion of a criminal background check including fingerprinting through a national database

ADDITIONAL INFORMATION:
Closing Date: 8/21/2026 4:59PM MST. Review of applications will begin immediately and continue until a suitable candidate is selected.
The job details outlined in this posting may represent amodified summary of the full job description. For a full copy ofthe job description CLICK HERE toview our job classifications.
In the event of an emergency/disaster in or near the County, all County employees are expected to make every effort to be available to assist the County Manager, Elected/Appointed Officials and Department Directors to ensure the continued operation of any and all necessary County functions. This may mean being available to perform additional duties and hours beyond what is normally required. In the event that an exempt employee does work more than 40 hours a week in support of County operations during an emergency, such employee may receive overtime or other appropriate wage compensation in accordance with existing County policies or at the discretion of the County.

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