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Intake Caseworker Jobs (NOW HIRING)

The Salvation Army

Caseworker

Chillicothe, MO · On-site

$15/hr

The Social Services Caseworker will provide intake, assessment, and services to individuals seeking emergency social services (ESS) assistance. This will include assistance with food, utility bills ...

MercyFirst

Intake Specialist

Syosset, NY · On-site

$54K - $57K/yr

Intake SCHEDULE: Full-Time / Hybrid AGENCY BACKGROUND: MercyFirst is a not-for-profit human and ... A bachelor's degree in social work or related field. * 2+ years casework experience in the child ...

MercyFirst

Intake Specialist

Syosset, NY

$54K - $57K/yr

Intake Specialist ID: 101137 Location: Syosset, NY Department: PQI More about this job ... A bachelor's degree in social work or related field. * 2+ years casework experience in the child ...

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How much do intake caseworker jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for intake caseworker in the United States is $22.91, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $26.92 per hour, depending on experience, location, and employer.

What is an intake caseworker?

Intake caseworkers are professionals who assess and process new clients or cases for social service agencies, healthcare organizations, or legal offices. Their primary role is to gather initial information, determine the urgency or eligibility of cases, and refer clients to appropriate services or support. Intake caseworkers often conduct interviews, complete documentation, and serve as the first point of contact for individuals seeking assistance. They play a crucial role in ensuring that clients receive timely and effective help.

What are some common challenges intake caseworkers face when managing a high volume of cases?

Intake Caseworkers often encounter challenges balancing a high caseload while ensuring each case receives the thorough attention it deserves. Time management and prioritization are crucial, as urgent cases must be identified and addressed quickly. Additionally, Intake Caseworkers frequently collaborate with other departments and external agencies, which requires strong communication skills and adaptability. Maintaining accurate documentation and managing emotional stress are also key aspects of the role.

What are the key skills and qualifications needed to thrive as an intake caseworker, and why are they important?

To thrive as an Intake Caseworker, you need a background in social work or a related field, strong interviewing skills, and familiarity with case management processes. Proficiency with case management software, documentation systems, and sometimes specialized databases is typically required. Excellent communication, empathy, and critical thinking are crucial soft skills for effectively engaging clients and assessing their needs. These abilities are essential for accurately identifying client issues, providing appropriate resources, and ensuring timely interventions in often complex and sensitive situations.

What is the difference between Intake Caseworker vs Social Worker?

AspectIntake CaseworkerSocial Worker
Required CredentialsHigh school diploma or bachelor's degree, some roles require certificationBachelor's or master's degree in social work (BSW or MSW), licensure often required
Work EnvironmentOffice settings, community agencies, hospitals, government officesVaries from offices to community outreach, hospitals, schools, and clinics
Employer & Industry UsageGovernment agencies, social service organizations, healthcare providersNonprofits, healthcare, schools, government agencies

Intake Caseworkers primarily handle initial client assessments and gather information, while Social Workers provide ongoing support, counseling, and case management. Both roles require related credentials and often work in similar environments, but Social Workers typically have more advanced training and broader responsibilities.

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What states have the most Intake Caseworker jobs?

States with the most job openings for Intake Caseworker jobs include:

What job categories do people searching Intake Caseworker jobs look for?

The top searched job categories for Intake Caseworker jobs are:

Intake Caseworker jobs near you
Infographic showing various Intake Caseworker job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 82% Full Time, 14% Part Time, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $47,660 per year, or $22.9 per hour.

Caseworker

The Salvation Army USA Central Territory

Arnold, MO • On-site

$16 - $17/hr

Other

Posted 4 days ago

Salvation Army rating

6.0

Company rating: 6.0 out of 10

Based on 364 frontline employees who took The Breakroom Quiz

600th of 786 rated non-profit organizations

Job description

The Salvation Army Midland Division Corps located in Arnold, Missouri, is looking for a Caseworker. The Social Services Caseworker will provide intake, assessment, and services to individuals seeking ESS assistance. This will include assistance with food, utility bills, rent or mortgage payments, transportation, clothing and furniture vouchers, prescriptions, and other basic needs items. The Caseworker will network with community agencies, programs and referral resources benefit the Service Center.

This is a part-time, 20-24 hour position, with starting pay of $16.00 to $17.00 per hour!

3740 Telegraph Road, Arnold, Missouri


Essential Functions

  • Provide on-site and occasional outreach assistance to clients seeking emergency assistance.
  • Provide persons seeking assistance with intake and assessment activities to determine client eligibility and to match clients with resources.
  • Distribute food, vouchers, and/or checks as available to clients for purchases and payments and refer persons to other agencies if assistance is unavailable.
  • Identify resources available in the service areas and maintain a current community resource guide to provide information and referral services and inform persons of the resources available to them.
  • Network with community agencies and organizations to maximize services to persons and occasionally liaison between clients, The Salvation Army and other agencies.
  • Record electronic and written client information in paper and computer records in a manner prescribed by the Divisional Service Extension Office and St. Louis Regional Social Services office and maintain client confidentiality.
  • Record statistical data and provide statistical reports in a timely manner.
  • Caseworker will expend ESS funding and in-kind gifts in a manner that conforms to spending deadlines and governing guidelines and utilizes tracking methods prescribed by the Divisional Service Extension Office and St. Louis Regional Social Services office. All reports must be submitted in a timely manner.
  • Maintain food pantry in clean and organized condition. Stock space with food products and distribution supplies.
  • Direct, schedule, and supervise the volunteer(s) staffing the food pantry.


Education and Experience

  • Associates degree in human services field with two (2) years related work experience with some supervisory experience.
  • Combination of education and experience will be considered.
  • Must have an outgoing personality with good communication skills and an ability to work with diverse cultures.
  • Strong leadership style and good organizational skills required.
  • Commitment to carry out The Salvation Army's mission is essential.
  • Knowledge of The Salvation Army and Government, State and community resources is helpful.
  • Must have working knowledge of computers.
  • Must have reliable transportation, a valid Driver's License and pass TSA MVR check.
  • Good communication skills as well as the ability to work with diverse and challenging personalities are essential.


Physical and Working Conditions

  • Capable of occasionally lifting 20 pounds and sometimes up to 40 pounds.
  • Occasionally move 50 or more pounds using dolly/cart/truck.
  • Must be capable of performing in an office environment to include using a computer, answering phones, etc. Most work will be indoors in a temperature-controlled environment.

The Salvation Army, as a religious organization, is exempt from participation in federal and state unemployment insurance programs. The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

What Salvation Army employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Salvation Army

Sourced by ZipRecruiter

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Industry

Non-profits, retail, amusement, gambling, and recreation and religious organizations

Company size

5,001 - 10,000 Employees

Headquarters location

Alexandria, VA, US

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