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Intake Caseworker Jobs (NOW HIRING)

MercyFirst

Intake Specialist

Syosset, NY · On-site

$54K - $57K/yr

Intake SCHEDULE: Full-Time / Hybrid AGENCY BACKGROUND: MercyFirst is a not-for-profit human and ... A bachelor's degree in social work or related field. * 2+ years casework experience in the child ...

County of Clarion

Caseworker I

Clarion, PA · On-site

$19/hr

CASEWORKER 1 - Intake Full-Time, 80 hours per pay DEPARTMENT : Children and Youth Services, Clarion, PA PAY GRADE : $19.00/hour starting rate $5,000 Sign-on Bonus after successful completion of ...

County of Clarion

Caseworker I

Clarion, PA · On-site

$19/hr

CASEWORKER 1 - Intake Full-Time, 80 hours per pay DEPARTMENT : Children and Youth Services, Clarion, PA PAY GRADE : $19.00/hour starting rate $5,000 Sign-on Bonus after successful completion of ...

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How much do intake caseworker jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for intake caseworker in the United States is $22.91, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $26.92 per hour, depending on experience, location, and employer.

What is an intake caseworker?

Intake caseworkers are professionals who assess and process new clients or cases for social service agencies, healthcare organizations, or legal offices. Their primary role is to gather initial information, determine the urgency or eligibility of cases, and refer clients to appropriate services or support. Intake caseworkers often conduct interviews, complete documentation, and serve as the first point of contact for individuals seeking assistance. They play a crucial role in ensuring that clients receive timely and effective help.

What are some common challenges intake caseworkers face when managing a high volume of cases?

Intake Caseworkers often encounter challenges balancing a high caseload while ensuring each case receives the thorough attention it deserves. Time management and prioritization are crucial, as urgent cases must be identified and addressed quickly. Additionally, Intake Caseworkers frequently collaborate with other departments and external agencies, which requires strong communication skills and adaptability. Maintaining accurate documentation and managing emotional stress are also key aspects of the role.

What are the key skills and qualifications needed to thrive as an intake caseworker, and why are they important?

To thrive as an Intake Caseworker, you need a background in social work or a related field, strong interviewing skills, and familiarity with case management processes. Proficiency with case management software, documentation systems, and sometimes specialized databases is typically required. Excellent communication, empathy, and critical thinking are crucial soft skills for effectively engaging clients and assessing their needs. These abilities are essential for accurately identifying client issues, providing appropriate resources, and ensuring timely interventions in often complex and sensitive situations.

What is the difference between Intake Caseworker vs Social Worker?

AspectIntake CaseworkerSocial Worker
Required CredentialsHigh school diploma or bachelor's degree, some roles require certificationBachelor's or master's degree in social work (BSW or MSW), licensure often required
Work EnvironmentOffice settings, community agencies, hospitals, government officesVaries from offices to community outreach, hospitals, schools, and clinics
Employer & Industry UsageGovernment agencies, social service organizations, healthcare providersNonprofits, healthcare, schools, government agencies

Intake Caseworkers primarily handle initial client assessments and gather information, while Social Workers provide ongoing support, counseling, and case management. Both roles require related credentials and often work in similar environments, but Social Workers typically have more advanced training and broader responsibilities.

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What states have the most Intake Caseworker jobs?

States with the most job openings for Intake Caseworker jobs include:

What job categories do people searching Intake Caseworker jobs look for?

The top searched job categories for Intake Caseworker jobs are:

Intake Caseworker jobs near you
Infographic showing various Intake Caseworker job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 82% Full Time, 14% Part Time, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $47,660 per year, or $22.9 per hour.

Intake Specialist

MercyFirst

Syosset, NY • On-site

$54K - $57K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

Job description

LOCATION: Syosset, NY
REPORTS TO: Intake Manager
DEPARTMENT: Intake
SCHEDULE: Full-Time / Hybrid
AGENCY BACKGROUND:
MercyFirst is a not-for-profit human and social service agency that has been serving children and families in need since we were founded by the Sisters of Mercy/Hermanas de las Misericordia in 1894. Today our agency continues to address the emotional and physical needs of children and families in Brooklyn, Queens, Staten Island and across Long Island through innovative treatments and life-changing interventions. We provide community-based prevention and family foster care services, group homes in the community for struggling children and families within the child welfare and juvenile justice systems, and short-term residential services for unaccompanied migrant children. Each year, MercyFirst serves more than 3,000 children, teenagers and families overcome enormous obstacles, re-imagine their futures and develop their full potential.
PROGRAM BACKGROUND:
The intake department has a key role in finding appropriate placements for children in need of out-of-home care. Intake department is responsible for screening referrals made to our foster care and residential care programs and admitting children into appropriate placement. Intake staff are the liaisons between MercyFirst and our oversight agencies, making referrals.
SUMMARY:
The Intake Specialist is responsible for the screening and placement of children in appropriate placements and ensuring vacancies are filled.
REQUIRED QUALIFICATIONS:
  • A bachelor's degree in social work or related field.
  • 2+ years casework experience in the child welfare field or related field required.
  • Knowledge and training in working with children/adolescent & families including child & adolescent development stages and family dynamics.
  • Must maintain a valid Driver 's License with a satisfactory driving record.

RESPONSIBILITIES:
  • Review all referrals for placements from multiple sources
  • Serves as the liaison with oversight agencies for residential referrals.
  • Promote our programs and strategize with internal and external stakeholders to increase utilization and best practices.
  • Collects & processes intake data and shares data with appropriate parties.
  • Maintains electronic referral logs.
  • Complete intakes, including initial assessments, orient child/family to the program & obtain consents, and complete all admission forms.
  • Arrange and complete pre-placement interviews as needed, in order to establish a waitlist for all programs.
  • Conceptualize & organize ideas clearly, descriptively and concisely in verbal and written work.
  • Demonstrates competency in understanding the range of treatment required for children and adolescents.
  • Maintain documentation in computer systems within established timeframes.
  • Addresses after-hours requests for placement on a rotation.

BENEFITS/PERKS:
  • A comprehensive health insurance package including medical, dental and vision plans for you and your family
  • 403B retirement benefits
  • Employer-paid life insurance and long-term disability insurance
  • Generous paid time off (vacation, personal, sick, 12 paid holidays)
  • Free employee assistance program through National EAP
  • Insurance discounts for our staff and their families
  • Training to support professional and personal development
  • Employee wellness program
  • Employee recognition activities

Salary Range:
$54,000 - $57,000 per year
MercyFirst is an inclusive, anti-racist, multicultural organization and an Equal Opportunity Employer who welcomes prospective employees from diverse backgrounds for all levels at the agency. We strive for a workforce that is reflective of the communities we serve, and do not discriminate on the basis of actual or perceived race, color, national origin, alienage or citizenship status, religion or creed, sex, sexual orientation, gender identity and/or expression, disability, age (18 and over), military status, prior record of arrest or conviction, marital status, partnership status, care giver status, pregnancy, genetic information or predisposition or genetic characteristic, unemployment status, status as a victim or witness of domestic violence, sex offenses or stalking, consumer credit history, or any other status protected by federal, state, and/or city law. This includes, but is not limited to, employment actions against and treatment of employees and applicants for employment.

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