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Intake Caseworker Jobs (NOW HIRING)

Theirc

Senior Core Services Caseworker

Tallahassee, FL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Caseworker connects clients with a range of financial, medical, social, and vocational ... Client Intake, Assessment & Planning * Conduct comprehensive intake services to assess individual ...

GovernmentJobs.com

CSCD Intake Specialist I

Austin, TX · On-site

$17.50 - $23.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Casework techniques. * Principles and procedures of record keeping and file management. * Computer ... To promote to Intake Specialist II, incumbent must meet the following criteria: * Meet minimum ...

Travis County

CSCD Intake Specialist I

Austin, TX · On-site

$17.50 - $23.50/hr

Casework techniques. Principles and procedures of record keeping and file management. Computer ... To promote to Intake Specialist II, incumbent must meet the following criteria: meet minimum ...

Travis County

CSCD Intake Specialist I

Austin, TX · On-site +1

$30K - $33K/yr

Casework techniques. Principles and procedures of record keeping and file management. Computer ... To promote to Intake Specialist II, incumbent must meet the following criteria: Meet minimum ...

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How much do intake caseworker jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for intake caseworker in the United States is $22.91, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $26.92 per hour, depending on experience, location, and employer.

What is an intake caseworker?

Intake caseworkers are professionals who assess and process new clients or cases for social service agencies, healthcare organizations, or legal offices. Their primary role is to gather initial information, determine the urgency or eligibility of cases, and refer clients to appropriate services or support. Intake caseworkers often conduct interviews, complete documentation, and serve as the first point of contact for individuals seeking assistance. They play a crucial role in ensuring that clients receive timely and effective help.

What are some common challenges intake caseworkers face when managing a high volume of cases?

Intake Caseworkers often encounter challenges balancing a high caseload while ensuring each case receives the thorough attention it deserves. Time management and prioritization are crucial, as urgent cases must be identified and addressed quickly. Additionally, Intake Caseworkers frequently collaborate with other departments and external agencies, which requires strong communication skills and adaptability. Maintaining accurate documentation and managing emotional stress are also key aspects of the role.

What are the key skills and qualifications needed to thrive as an intake caseworker, and why are they important?

To thrive as an Intake Caseworker, you need a background in social work or a related field, strong interviewing skills, and familiarity with case management processes. Proficiency with case management software, documentation systems, and sometimes specialized databases is typically required. Excellent communication, empathy, and critical thinking are crucial soft skills for effectively engaging clients and assessing their needs. These abilities are essential for accurately identifying client issues, providing appropriate resources, and ensuring timely interventions in often complex and sensitive situations.

What is the difference between Intake Caseworker vs Social Worker?

AspectIntake CaseworkerSocial Worker
Required CredentialsHigh school diploma or bachelor's degree, some roles require certificationBachelor's or master's degree in social work (BSW or MSW), licensure often required
Work EnvironmentOffice settings, community agencies, hospitals, government officesVaries from offices to community outreach, hospitals, schools, and clinics
Employer & Industry UsageGovernment agencies, social service organizations, healthcare providersNonprofits, healthcare, schools, government agencies

Intake Caseworkers primarily handle initial client assessments and gather information, while Social Workers provide ongoing support, counseling, and case management. Both roles require related credentials and often work in similar environments, but Social Workers typically have more advanced training and broader responsibilities.

More about Intake Caseworker jobs

What states have the most Intake Caseworker jobs?

States with the most job openings for Intake Caseworker jobs include:

What job categories do people searching Intake Caseworker jobs look for?

The top searched job categories for Intake Caseworker jobs are:

Intake Caseworker jobs near you
Infographic showing various Intake Caseworker job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 82% Full Time, 14% Part Time, and 2% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $47,660 per year, or $22.9 per hour.

Caseworker/Program Facilitator

The Salvation Army Eastern Territory

Honesdale, PA • On-site

$13/hr

Full-time

Retirement, PTO

Re-posted 12 days ago

Salvation Army rating

6.0

Company rating: 6.0 out of 10

Based on 363 frontline employees who took The Breakroom Quiz

591st of 773 rated non-profit organizations

Job description

Overview

Position: Caseworker/Program Facilitator

Department: Service Extension Department -  Honesdale, PA 

Availability of Position:  ImmediateSchedule: On-Call; 19 Hours/WeekReporting Relationship: Regional Manager

Salary Grade: $13.00 per hour; 72 Non-Exempt

The Salvation Army is hiring and offers truly excellent benefit package to eligible employees including:

  • Generous paid time off every year that includes: holidays, vacation time and sick time.
  • Employer funded Pension Plan (company contributions begin after 1 year of employment)
  • Eligibility for supplemental insurance plans including Short Term Disability, AFLAC and Voluntary Term Life
  • Most importantly - a job with a good purpose!
Responsibilities

Description of Position: Maintain a positive presence in the Wayne County, develop and maintain the programs of The Salvation Army related to volunteers and other community agencies. The Caseworker/Program Facilitator at the Honesdale Service Center is responsible for responding courteously and promptly to all communications while providing intake and referral services for Salvation Army clients at the Honesdale Service Center and the surrounding service units of Wayne County, ensuring confidentiality in accordance with policy and protocol. This position recruits and trains volunteers for service center programs, provides monthly statistical reports to the Regional Manager, and handles intake for government and other agency funding programs, maintaining records within established guidelines. The role also involves creating and implementing fundraising events with Regional Manager approval, organizing, and coordinating seasonal programs such as Camp, Back-to-School, and Christmas (including Angel Trees and food drives with local churches, businesses, and schools), and assisting with the Red Kettle Campaign in coordination with the Honesdale Kettle Coordinator. Additional responsibilities include creating forms for seasonal programs with office manager approval, maintaining accurate program files, overseeing inventory management, ordering supplies, arranging maintenance of office equipment, and ensuring office cleanliness. The Caseworker/Program Facilitator assists in training volunteers, attends training seminars as required, and performs all other duties as assigned by the Office Manager.

The above list of job duties is not exclusive or exhaustive and the candidate will be required to undertake such tasks as may reasonably be expected within the scope of the post.

Qualifications

Requirements:

  • Good leadership and communication skills
  • Ability to maintain records.
  • Compassion and interest in meeting the needs of families and individuals and families with confidentiality.
  • As a Mandated Reporter, must provide proof of having completed training on recognizing and reporting child abuse meeting the training standards of PA Act 153 of 2014 within 30 days of employment with recurrent training required every five (5) years thereafter.
  • Meets the Child Protection Clearances required by PA Act 153 to include PA Child Abuse History.
  • Clearance, PA State Police Criminal Record Check and FBI Criminal Record Check.
  • Must understand and appreciate the Mission of The Salvation Army.

Contact:   If you are interested in applying for this position, please submit your resume and cover letter. 

Current Salvation Army Employees can apply online at http://internal-usesalvationarmy.icims.com.  

Prospective employees can apply online at http://careers.salvationarmy.org.  

No phone calls please.

Refreshed by the Divisional Human Resources Department on 4/6/26.  

                                                                                                                               

The Salvation Army's Mission Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. 

Its message is based on the Bible.  Its ministry is motivated by the love of God.

Its mission is to preach the gospel of Jesus Christ

and to meet human needs in His name without discrimination.

Requisition No. 2475

Employment Type: OTHER

What Salvation Army employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Salvation Army logo

About Salvation Army

Sourced by ZipRecruiter

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Industry

Non-profits, retail, amusement, gambling, and recreation and religious organizations

Company size

5,001 - 10,000 Employees

Headquarters location

Alexandria, VA, US

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