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Intake Case Coordinator Jobs (NOW HIRING)

Berry Appleman and Leiden

Case Coordinator

Richardson, TX · On-site

$18.50 - $24.75/hr

The Case Coordinator works as part of a team to coordinate case start materials and prepare them ... The incumbent will be primarily responsible for intake of employee and employer start materials ...

PPLSI

Member Services Intake Specialist

$18.25 - $24.25/hr

Through consistent follow-up and case coordination, the specialist ensures members remain informed ... The Member Services Intake Specialist develops strong working relationships with provider law firms ...

Legal Shield Corp

Member Services Intake Specialist

$18.25 - $24.25/hr

Through consistent follow-up and case coordination, the specialist ensures members remain informed ... The Member Services Intake Specialist develops strong working relationships with provider law firms ...

TORKLAW

Mass Tort Case Coordinator

Las Vegas, NV

MASS TORT CASE COORDINATOR | PLAINTIFF PERSONAL INJURY PAY: $20 - $25 DOE We are seeking a highly ... intake, or a similar client-facing role preferred. * Previous experience in a law firm, mass tort ...

TORKLAW

Mass Tort Case Coordinator

Las Vegas, NV · On-site

$20 - $25/hr

MASS TORT CASE COORDINATOR PLAINTIFF PERSONAL INJURY PAY: $20 - $25 DOE We are seeking a highly ... intake, or a similar client-facing role preferred. * Previous experience in a law firm, mass tort ...

dekalbcsb

Crisis Intake Case Manager - Days

Decatur, GA · On-site

This role includes intake/triage responsibilities in PES and treatment, support, and discharge coordination in CSU, ensuring continuity of care from admission through transition. Case Managers work ...

Synergy

Customer Support - Intake Specialist

Orlando, FL · On-site +1

$36K - $42K/yr

Think of this position as a combination of client service + intake specialist + case coordinator + legal/administrative support. You'll communicate with clients, open and manage new cases, track ...

Trinity Services, Inc.

Intake Coordinator

Joliet, IL · On-site

$45K - $47K/yr

Minimum of two years of experience in behavioral health, care coordination, intake, case management, crisis intervention, or a related human service's setting preferred. * Experience conducting ...

TORKLAW

Mass Tort Case Coordinator

Las Vegas, NV · On-site

$20 - $25/hr

MASS TORT CASE COORDINATOR | PLAINTIFF PERSONAL INJURY PAY: $20 - $25 DOE We are seeking a highly ... intake, or a similar client-facing role preferred. Previous experience in a law firm, mass tort ...

TORKLAW

Mass Tort Case Coordinator

Las Vegas, NV

$20 - $25/hr

MASS TORT CASE COORDINATOR | PLAINTIFF PERSONAL INJURY PAY: $20 - $25 DOE We are seeking a highly ... intake, or a similar client-facing role preferred. * Previous experience in a law firm, mass tort ...

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Intake Case Coordinator information

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How much do intake case coordinator jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for intake case coordinator in the United States is $26.72, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $31.73 per hour, depending on experience, location, and employer.

What is an intake case coordinator?

Intake Case Coordinators are professionals who serve as the first point of contact for clients entering an organization, such as a healthcare facility, social service agency, or legal practice. They are responsible for gathering initial client information, assessing needs, and determining eligibility for services. Intake Case Coordinators also ensure that clients are directed to the appropriate programs or staff members, maintaining accurate records and facilitating a smooth intake process. Their role is vital in ensuring that clients receive timely and appropriate support from the organization.

What are the key skills and qualifications needed to thrive as an intake case coordinator?

To thrive as an Intake Case Coordinator, you need strong organizational skills, attention to detail, and a background in social work, human services, or a related field, often supported by a relevant degree or certification. Familiarity with case management software, client databases, and intake assessment tools is typically required. Excellent communication, empathy, and problem-solving abilities help build rapport with clients and coordinate effectively with team members. These skills ensure accurate client assessment, efficient case processing, and high-quality support for those seeking services.

What are some typical challenges intake case coordinators face when managing high case volumes, and how can they effectively address them?

Intake Case Coordinators often encounter the challenge of handling a high volume of cases while ensuring each client receives thorough attention and support. Prioritization, strong organizational skills, and effective time management are essential for balancing multiple cases simultaneously. Utilizing case management software and collaborating closely with team members can help streamline workflow and prevent important details from being overlooked. Regular communication with supervisors and colleagues also ensures that challenging cases receive appropriate support, reducing the risk of burnout.

What is the difference between Intake Case Coordinator vs Social Worker?

AspectIntake Case CoordinatorSocial Worker
Required CredentialsHigh school diploma or equivalent; some roles may require certificationBachelor's or Master's degree in social work or related field; licensure often required
Work EnvironmentOffice settings, healthcare facilities, community agenciesHospitals, clinics, community organizations, client homes
Employer & Industry UsageHealthcare providers, social service agencies, insurance companiesPublic and private social service agencies, healthcare institutions
Common Search & Comparison IntentUnderstanding roles, responsibilities, and qualificationsComparing scope of practice, credentials, and job functions

Intake Case Coordinators primarily handle initial client intake, gather information, and coordinate services, often with less formal education requirements. Social Workers have a broader scope, providing ongoing support, counseling, and case management, usually requiring advanced degrees and licensure. Both roles are vital in social services but differ in responsibilities and qualifications.

Is an intake case coordinator job stressful?

An intake case coordinator job can be stressful due to the need to manage multiple cases, meet deadlines, and handle sensitive information. The role often requires strong organizational skills, emotional resilience, and the ability to work under pressure, especially in high-demand environments such as healthcare or social services.

What is the difference between an intake case coordinator and a case manager?

An intake case coordinator is responsible for initial client assessments, gathering information, and determining eligibility for services. A case manager oversees ongoing client support, develops care plans, and coordinates services throughout the case management process. Both roles require strong communication skills and knowledge of community resources.

What cities are hiring for Intake Case Coordinator jobs?

Cities with the most Intake Case Coordinator job openings:

What are the most commonly searched types of Intake Case jobs?

The most popular types of Intake Case jobs are:

What states have the most Intake Case Coordinator jobs?

States with the most job openings for Intake Case Coordinator jobs include:

What are popular job titles related to Intake Case Coordinator jobs?

For Intake Case Coordinator jobs, the most frequently searched job titles are:

Intake Case Coordinator jobs near you
Infographic showing various Intake Case Coordinator job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 17% Part Time, and 3% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $55,586 per year, or $26.7 per hour.

Case Coordinator

Richardson, TX • On-site

Berry Appleman and Leiden
See more jobs at Berry Appleman and Leidenexternal

$18.50 - $24.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Job description

Who we are: BAL is a team of brilliant people who change lives through elite immigration work and collaborative innovation. We pursue the exceptional in all that we do, but never at the expense of our values. There's no denying our work is demanding, both in volume and pace, but we're up for the challenge. We love the balance of hard work and fun - so, you'll see us in jeans as we shatter glass ceilings and conventional stereotypes. BAL employees feel valued, rewarded, and respected. We seek opportunities to be of service to others and our communities. We are committed to your growth and development, and want to set you up for success here at BAL and beyond.
Who you are: You are looking for work that has a purpose. You aren't afraid to roll up your sleeves and get stuff done. You learn quickly. You move fast. You embrace challenge and detail as well as creative thinking. You believe you have something unique to contribute and you aren't afraid to raise your hand. You understand that powering human achievement is ultimately about impacting a real person. You are looking for a place to grow and an environment where everyone has a spot and is genuinely welcome.
We're better together: A bright, driven person like you and an industry-leading powerhouse like BAL? It's a perfect combination! We truly want to see you succeed here and become an integral part of our mission to provide an experience that makes a positive difference in people's lives. Come be a part of something special, where you can have an impact and be valued just for being you!
In addition to competitive pay, a discretionary annual bonus, and a supportive, team oriented culture, we offer an outstanding benefits package that includes medical, dental, vision, disability, and life insurance, sick time, unlimited vacation, and 401(k) with company match.
OVERVIEW: The Case Coordinator works as part of a team to coordinate case start materials and prepare them for assignment to legal teams. The incumbent will be primarily responsible for intake of employee and employer start materials, confirming completion of documentation and completing files for assignment to legal teams. This role requires frequent engagement and interaction (both verbal and written) with clients, employees and/or legal teams.
PRIMARY RESPONSIBILITIES (Under the supervision of the Team/ Practice Manager):
  • Responsible for initiating cases consisting of direct interaction with client, employee via phone, email, etc. Track all necessary employer/employee information and documentation in preparation of case assignment to the legal team.
  • Respond to routine queries from clients (regarding questionnaires, documentation, etc). Escalate to Manager as needed.
  • May identify the type of case to be initiated (e.g. H1, L1) based on the information provided in the questionnaire.
  • Open projects in firm's proprietary database. Send out case questionnaires to employees and managers upon assignment of the case. Update internal database as applicable.
  • Responsible for ensuring all documentation is collected, complete and returned timely. Follow-up with nonresponsive employees/managers; escalate as needed and close cases as appropriate.
  • Coordinate, assemble, print and organize all incoming case start materials in database in an organized and efficient manner.
  • Respond to routine e-mails and/or phone calls in a timely manner. Seek guidance from the Manager on more complex requests.

SECONDARY RESPONSIBILITIES (Under the supervision of the Team/ Practice Manager):
  • Assist with miscellaneous projects and administrative duties as needed.
  • May generate reports, as requested.
  • Perform any other duties as assigned.

QUALIFICATIONS:
Minimum Education Level:
  • High school diploma.
  • Associate's degree or 2 years of college preferred.

Experience:
  • Minimum 1 year of work experience in an office environment.
  • Direct client or customer contact experience.
  • Experience in a law firm or immigration law, a plus.

Skills and Abilities:
  • Excellent customer service and interpersonal skills.
  • Good verbal and written communication skills.
  • Proficiency in the use of Microsoft Office applications.
  • Ability to multi-task and strong organizational skills.
  • Professional and discretion.
  • Good analytical skills.
  • Enjoys frequent collaboration and working in a team environment.

Berry Appleman & Leiden is an Equal Opportunity Employer. It is the policy of BAL to ensure an equal employment opportunity without discrimination or harassment on the basis of race, color, national origin, religion, gender, gender identity or expression, age, disability, alienage or citizenship status, marital status, creed, genetic predisposition or carrier status, sexual orientation or any other characteristic protected by law. BAL prohibits and will not tolerate any such discrimination or harassment.
BAL does not accept unsolicited resumes from recruiters or employment agencies. BAL is under no obligation to pay any referral compensation or recruiter fee in the absence of a current executed Recruitment Services Agreement. In the event a recruiter or agency submits an unsolicited resume or candidate without an agreement, BAL reserves the right to pursue and hire said candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, shall be deemed the property of BAL. If your agency would like to be considered as a potential recruiting partner, please forward your contact information to Recruitment@BAL.com.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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