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Intake Case Manager Jobs in Texas (NOW HIRING)

Aware Central Texas

Case Manager

Temple, TX · On-site

$18.50 - $24/hr

Conduct intake assessments and ongoing needs assessments. * Provide trauma-informed case management and advocacy services. * Develop individualized service plans with measurable goals. * Conduct ...

Endeavors

Case Manager

Austin, TX · On-site

$19.75 - $25.50/hr

The Case Manager will provide comprehensive case management to clients at Cady Lofts who are ... Conduct initial intake meeting with the client(s). Evaluate individual and family needs. Complete ...

Endeavors

Case Manager

Austin, TX · On-site

$55K - $60K/yr

The Case Manager will provide comprehensive case management to clients at Cady Lofts who are ... Conduct initial intake meeting with the client(s). Evaluate individual and family needs. Complete ...

ENDEAVORS

Case Manager

Austin, TX

$19 - $24.25/hr

The Case Manager will provide comprehensive case management to clients at Cady Lofts who are ... Conduct initial intake meeting with the client(s). Evaluate individual and family needs. Complete ...

Omega Law Group PC

Case Manager

Houston, TX

$25 - $45/hr

Join our team as a Personal Injury Case Manager and be the backbone of our personal injury law ... Oversee all pre-litigation aspects of personal injury cases, managing files from intake to ...

Omega Law Group PC

Case Manager

Houston, TX · On-site

$25 - $45/hr

Join our team as a Personal Injury Case Manager and be the backbone of our personal injury law ... Oversee all pre-litigation aspects of personal injury cases, managing files from intake to ...

Endeavors

Case Manager

San Antonio, TX · On-site

$50K - $53K/yr

Provide comprehensive case management to Veterans and their families who are homeless or at risk of ... Conduct initial intake meeting with Veteran. Evaluate individual and family needs. Complete service ...

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Intake Case Manager information

See Texas salary details

$13

$23

$34

How much do intake case manager jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for intake case manager in Texas is $23.50, according to ZipRecruiter salary data. Most workers in this role earn between $17.69 and $28.89 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Intake Case Manager, and why are they important?

To thrive as an Intake Case Manager, you need a background in social work, counseling, or a related field, often supported by a relevant degree or certification. Familiarity with case management software, electronic health records, and documentation systems is typically required. Strong interpersonal skills, active listening, and the ability to multitask help Intake Case Managers build rapport and efficiently assess client needs. These skills ensure accurate initial assessments and connect clients to appropriate services, which is critical for effective case management.

What is the difference between Intake Case Manager vs Social Worker?

AspectIntake Case ManagerSocial Worker
CredentialsTypically requires a high school diploma or associate degree; some roles prefer a bachelor's in social work or related fieldRequires a bachelor's or master's degree in social work (BSW or MSW) and licensure in many states
Work EnvironmentOften works in healthcare, insurance, or community organizations, focusing on initial client assessmentsWorks in hospitals, clinics, or social service agencies, providing ongoing client support and intervention
Job FocusInitial intake, eligibility assessment, and referral coordinationClient counseling, case management, and long-term support

While both roles involve client interaction and assessment, Intake Case Managers primarily handle initial screenings and referrals, whereas Social Workers provide ongoing support and intervention. Understanding these differences helps in choosing the right career path or job search focus.

What are some common challenges Intake Case Managers face when handling multiple client cases simultaneously?

Intake Case Managers often manage a high volume of cases at once, which can make prioritization and time management challenging. Balancing urgent client needs, thorough documentation, and communication with various service providers requires strong organizational skills. Additionally, Intake Case Managers must remain empathetic while maintaining professional boundaries, and navigate complex eligibility criteria for services. Success in this role often depends on effective multitasking, adaptability, and collaboration with interdisciplinary teams.

What are Intake Case Managers?

Intake Case Managers are professionals who assess and evaluate new clients or patients to determine their needs and eligibility for services. They are typically the first point of contact in settings such as healthcare, social services, or mental health organizations. Intake Case Managers gather detailed information, complete necessary paperwork, and coordinate initial referrals or support services to ensure individuals receive appropriate care. Their role is essential for connecting clients with the resources and programs that best fit their situation.
What are popular job titles related to Intake Case Manager jobs in Texas? For Intake Case Manager jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Intake Case Manager jobs in Texas look for? The top searched job categories for Intake Case Manager jobs in Texas are:
What cities in Texas are hiring for Intake Case Manager jobs? Cities in Texas with the most Intake Case Manager job openings:
Intake Case Manager jobs near you
Intake Specialist (Legal/Compliance) - Internal Investigations

Intake Specialist (Legal/Compliance) - Internal Investigations

UTMB Health

Galveston, TX • Hybrid

$16.75 - $22.25/hr

Other

Posted 18 days ago

UTMB Health rating

7.3

Company rating: 7.3 out of 10

Based on 168 frontline employees who took The Breakroom Quiz

263rd of 886 rated healthcare providers

Job description

Minimum Qualifications:

Bachelor's degree in a related field and one (1) year of related experience in intake, case management, investigations, or compliance in a Human Resources, Legal/Compliance, or Higher Education setting.  An equivalent combination of education and experience relevant to the role may be considered for this position.

Job Summary:

Supports the Department of Internal Investigations by serving as the first point of contact for individuals seeking to report protected class concerns. Manages the intake process, triages new matters, ensures timely case assignment, and maintains the investigative case management system. Coordinates data tracking and assists with internal and external reporting requirements.

Job Duties:

  • Serve as the primary intake point for reports of discrimination, harassment, retaliation, and other protected class allegations.

  • Conduct preliminary interviews with complainants and reporters to gather relevant information and assess jurisdiction.

  • Assist with early triage and classification of complaints under relevant institutional policies and civil rights laws.

  • Develop intake summaries and referral documentation for review by the Executive Director and investigative team.

  • Maintain and monitor the investigative case management system to ensure accuracy and completeness.

  • Assign cases to investigators in consultation with the Executive Director and track timelines for completion.

  • Respond to general inquiries about reporting options, investigation processes, and rights and responsibilities.

  • Generate monthly, quarterly, and ad hoc reports for internal use and external agency reporting, as needed.

  • Track data related to case volume, resolution timelines, and investigation trends.

  • Coordinate with campus partners, including Human Resources, Legal Affairs, Student Services, and Academic Affairs, on intake and routing of complaints.

  • Maintain confidentiality and compliance with all applicable privacy and civil rights laws.

  • Assist with preparing documentation in response to federal, state, and institutional audits or data requests.

  • Participate in team meetings and contribute to department-wide process improvement initiatives.

  • Maintain intake documentation and ensure consistency with departmental recordkeeping protocols.

  • Adhere to internal controls and reporting structure.

  • Perform related duties as required.

Knowledge/Skills/Abilities:

  • Strong written and verbal communication skills.

  • Ability to manage sensitive and confidential information with professionalism and discretion.

  • Working knowledge of civil rights laws, including Title IX, Title VII, ADA, and related regulatory frameworks.

  • Demonstrated organizational and time management skills.

  • Familiarity with case management or intake tracking systems.

  • Attention to detail with strong documentation and data entry skills.

  • Ability to interact effectively with individuals in crisis or distress.

  • Capacity to manage multiple responsibilities in a high-volume, fast-paced environment.

  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and ability to learn investigative databases.

  • Ability to work independently and collaboratively within a team structure.

Salary Range:

Actual salary commensurate with experience.

Work Schedule:

Mostly remote and as-needed on-site, as determined by the department, Monday through Friday, 8 am to 5 pm, and as needed on occasion.

Equal Employment Opportunity

UTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a Federal Contractor, UTMB Health takes affirmative action to hire and advance protected veterans and individuals with disabilities.

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