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Dhs Case Management Jobs in Texas (NOW HIRING)

Akima, LLC

Manager Case Processing

Brownsville, TX · On-site

... of Homeland Security (DHS) Immigration and Customs Enforcement (ICE) South Texas detention ... Case Processing, Docket Management, Data Entry and Records Management duties: * Direct and oversee ...

AK Law Firm, PLLC

Case Manager

Houston, TX

$19 - $24.50/hr

Accurately maintain case management data in Filevine (case management database) Qualifications ... DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the ...

AK Law Firm

Case Manager

Houston, TX

$18.25 - $23.50/hr

Accurately maintain case management data in Filevine (case management database) Qualifications ... DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the ...

Dynamic Service Solutions

Case Aide (Bilingual)

Houston, TX · On-site

$15.25 - $20.50/hr

Case Aide Job Summary The Case Aide is assigned to the case management department and is ... and DHS/ ORR placement documents are filed and uploaded to UAC Portal software. * Ensure the ...

Dynamic Service Solutions

Case Aide (Bilingual)

Houston, TX · On-site

$15 - $20.50/hr

Case Aide Job Summary The Case Aide is assigned to the case management department and is ... and DHS/ ORR placement documents are filed and uploaded to UAC Portal software. * Ensure the ...

The Recovery Village

Case Manager

Houston, TX · On-site

$19 - $24.50/hr

Case Manager to join our team! About Our Organization This position supports one of the trusted ... In-depth knowledge of Joint Commission and DHS standards * Knowledge of business and management ...

The Recovery Village

Case Manager

Houston, TX · On-site

$19 - $24.50/hr

Case Manager to join our team! About Our Organization This position supports one of the trusted ... In-depth knowledge of Joint Commission and DHS standards * Knowledge of business and management ...

New

The Recovery Village

Case Manager

Houston, TX

$19 - $24.50/hr

Case Manager to join our team! About Our Organization This position supports one of the trusted ... In-depth knowledge of Joint Commission and DHS standards * Knowledge of business and management ...

Morgan & Morgan, P.A.

Case Manager

Houston, TX · On-site

$19 - $24.50/hr

Work directly with multiple coworkers involved in the management and support of case files ... DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the ...

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Dhs Case Management information

What is a DHS case manager?

DHS Case Managers are professionals who work for the Department of Human Services (DHS) to help individuals and families access social services and support. Their primary responsibilities include assessing clients' needs, creating care plans, coordinating with other agencies, and helping clients navigate government assistance programs. They often work with vulnerable populations such as children, the elderly, or those facing financial hardship. Case managers play a crucial role in ensuring clients receive the resources and support necessary for their well-being and self-sufficiency.

What are the key skills and qualifications needed to thrive as a DHS case manager?

To thrive as a DHS Case Manager, you need a background in social work or human services, often supported by a bachelor's degree and knowledge of relevant laws and regulations. Familiarity with case management software, state databases, and documentation systems is typically required. Strong interpersonal skills, cultural sensitivity, and effective problem-solving abilities help build trust and advocate for clients. These skills ensure effective service delivery, compliance with policies, and positive outcomes for individuals and families in need.

What are some common challenges faced by DHS case management professionals, and how can they navigate them?

DHS Case Management professionals often encounter challenges such as high caseloads, emotionally complex cases, and time-sensitive decision-making. Balancing administrative duties with direct client support requires strong organizational skills and resilience. Building effective communication with clients, other agencies, and internal teams is essential to ensure coordinated care and positive outcomes. Utilizing supervision, peer support, and ongoing training can help case managers stay updated on best practices and manage stress effectively.

What is the difference between Dhs Case Management vs Dhs Social Worker?

AspectDhs Case ManagementDhs Social Worker
Required CredentialsTypically requires a bachelor's degree in social work, psychology, or related field; certifications varyUsually requires a bachelor's or master's degree in social work; licensure may be required
Work EnvironmentOffice settings, client homes, community agenciesOffice, community, and client home visits
Employer & Industry UsageGovernment agencies, social service organizationsGovernment agencies, healthcare, and social service sectors
Common Search & ComparisonOften compared for case management roles in social servicesMore focused on direct client support and therapy

While both roles work within social services, Dhs Case Management primarily involves coordinating services and resources for clients, whereas Dhs Social Workers focus on direct client support, assessments, and therapy. Understanding these differences helps job seekers identify the right role based on credentials, work environment, and career goals.

What are popular job titles related to Dhs Case Management jobs in Texas?

For Dhs Case Management jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Dhs Case Management jobs in Texas look for?

The top searched job categories for Dhs Case Management jobs in Texas are:

What cities in Texas are hiring for Dhs Case Management jobs?

Cities in Texas with the most Dhs Case Management job openings:

Dhs Case Management jobs near you
Infographic showing various Dhs Case Management job openings in Texas as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Manager Case Processing

Akima, LLC

Brownsville, TX • On-site

Full-time

Retirement

Posted 7 days ago

Akima rating

6.8

Company rating: 6.8 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

377th of 450 rated engineering

Job description

Akima Infrastructure Protection (AIP) is looking for Case Processing Manager for the Department of Homeland Security (DHS) Immigration and Customs Enforcement (ICE) South Texas detention facilities. To join our team of outstanding professionals, apply today!
Responsibilities
  • Oversees daily case processing, docket coordination, and records governance across multiple locations, ensuring timely, accurate, and compliant execution of all case-related activities.
  • The role directs a team of specialists, sets workload priorities, and establishes quality standards for documentation, data entry, and system updates. The manager analyzes caseload trends, develops tracking tools and dashboards, and identifies workflow improvements to enhance efficiency and data integrity.
  • This position exercises independent judgment in interpreting policy, resolving complex case issues, coordinating schedules with internal and external stakeholders, and validating critical case actions prior to final processing or closure. Comprehensive knowledge of the field's concepts and principles.
  • Leads and directs the work of other employees and has full authority for personnel decisions.
  • Administers departmental policies and procedures, evaluates results and performance, and assists with the development of new or modified budgets, strategic plans, or policies.
  • Typically requires BA and 5-7 years.

Case Processing, Docket Management, Data Entry and Records Management duties:
  • Direct and oversee administrative support operations for teams assisting ICE immigration officials, ensuring seamless execution of peripheral activities, records management, and document preparation.
  • Manage and optimize daily workloads for a team of Case Processing Specialists, in multiple locations, to ensure the timely and accurate preparation, review, and maintenance of comprehensive case files.
  • Coordinate and synchronize docket management with EOIR and USCIS; collaborate with ICE personnel, OPLA, consulates, and legal representatives to streamline hearings, removals, and detainee interview scheduling.
  • Establish and enforce quality control standards for the maintenance of Alien Files (A-files) and ICE systems, ensuring 100% data integrity, accuracy, and completeness across the team.
  • Audit data entry workflows and system updates to guarantee strict compliance with agency protocols, federal privacy laws, DHS policies, and federal data security requirements.
  • Supervise the systematic review of administrative applications, ensuring A-files are accurately updated, and docket officers are notified in a timely manner for critical law enforcement action.
  • Develop and monitor case tracking logs, status reports, and management dashboards to evaluate team productivity, identify processing bottlenecks, and report high-level operational metrics to leadership.
  • Oversee compliance tracking operations regarding release conditions, ensuring team members accurately identify and escalate violations for immediate reporting and action.
  • Guide research and retrieval strategies for complex county, state, and federal court records and conviction documents across multiple government databases to support legal and enforcement actions.

Removal and Post Removal Management duties:
  • Direct a team of 35 specialists responsible for ICE removal documentation, flight staging logistics, and agency coordination, ensuring zero operational delays.
  • Establish accountability measures and audit procedures for A-file preparation, significantly reducing documentation errors and ensuring full compliance with federal guidelines.
  • Optimize departure-day logistics by managing timelines for manifests, release forms, and property receipts, resulting in consistently punctual transfer operations.
  • Mitigate liability and operational risk by overseeing strict pre-removal compliance checks for legal paperwork, medication distribution, and asset management.
  • Serve as the final review authority for Form I-205 departure verifications, ensuring flawless record-keeping prior to permanent file archiving.
  • Streamline the case closure lifecycle, managing data system integrity and protocol adherence during the final transfer of records to the National Record Center

Other duties:
  • Utilize translators or advanced translation software to communicate fluently in the detainee's native language.
  • Provide other logistical and administrative support for ICE personnel as assigned.
  • Provide surge support after hours, including expanded breadth and depth of tasks, as required.

Qualifications
  • US citizen and have resided in the U.S. for the last five years.
  • At least 21 years of age.
  • Possess a bachelor's degree in an appropriate discipline .
  • 7+ years experience in immigration case management support or related experience in social services/human services, prisoner and probation case management, healthcare case management, and/or other related industries.
  • Pass a criminal background and consumer credit check (no criminal record and good credit).
  • Obtain and maintain a DHS/ICE Government clearance.
  • Ability to work on-site with travel 25% of the time.
  • Pass all pre-employment and random drug tests.
  • Exceptional writing and verbal communication skills; ability to interact effectively with a multidisciplinary team.
  • Strong English language speaking, reading, and writing skills. Bilingual in the Spanish language is preferred.
  • Possess strong writing skills with the ability to compose complex, detailed and comprehensive reports derived from multiple sources within strict time frames and with 100% accuracy.
  • Strong proven computer skills with ability to navigate multiple systems and databases to extract pertinent information and keep databases updated with accurate current case status and other information.
  • Strong critical thinking ability to analyze data and/or unique situations and make recommendations to ICE personnel.
  • Demonstrate strong empathy and compassion in a fast-paced environment; with ability to build trust with vulnerable or stressed individuals.
  • Possess a high degree of integrity, accountability and adherence to all DHS ICE policies, procedures, directives, and standards.
  • Must be trustworthy, reliable, and detail oriented.
  • Ability to work with a diverse population of people, including people of different cultures, with different values and lifestyles; with a cross cultural perspective.
  • Ability to tactfully and professionally communicate with the general public.
  • Ability to maintain poise and self-control during potential emergencies and unexpected situations that may involve mental and physical stress such as disturbances, altercations, fires, and building evacuations.
  • Maintain a professional personal appearance, calm demeanor, and discretion with confidential information.

Job ID
2026-25219
Work Type
On-Site
Company Description
Work Where it Matters
Akima Infrastructure Protection (AIP), an Akima company, is not just another federal management operations contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.
At AIP, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.
For our shareholders, AIP provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.
For our government customers, AIP delivers the trained personnel, equipment, and processes to safeguard federal assets and provides protective services and detention management operations for critical mission requirements.
As an AIP employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.

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About Akima

Sourced by ZipRecruiter

As an Alaska Native Corporation headquartered in Herndon, Virginia, Akima is dedicated to delivering superior outcomes for our customers’ missions while simultaneously creating a long-lived asset for our Iñupiat shareholders. Akima maintains a portfolio of small businesses, 8(a) companies, and operating companies that deliver simplified and accelerated access to the products and services agencies need to ensure mission success.

Industry

Specialty trade contractors

Company size

5,001 - 10,000 Employees

Headquarters location

Herndon, VA, US

Year founded

1995

Social media

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